G2 reviewers report that Gusto excels in providing a user-friendly experience, with many users appreciating its simplicity and organized pathways for HR tasks like payroll and benefits management. One user noted, "I primarily use Gusto to run payroll, onboard and offboard employees, track benefits, and stay compliant with tax agencies."
Users say that Square Payments is particularly effective for quick transactions, making it a favorite for organizations needing to accept payments on the go. A recent user mentioned, "Our organization started using Square Payments as an easy and accessible way to enable us to accept card payments during events and in-person activations."
Reviewers mention that Gusto's implementation process is smooth, with many users highlighting its intuitive onboarding wizard. This ease of setup is a significant advantage for small businesses looking to streamline their HR processes.
According to verified reviews, Gusto's support quality stands out, with users rating it highly for responsiveness and helpfulness. One user remarked on the platform's reliability, stating, "Simple to use, always fast with updates/emails."
G2 reviewers note that while Square Payments offers excellent features for invoicing and payment processing, it may not provide the same depth of HR functionalities as Gusto. Users appreciate the automatic daily deposits, but some may find it lacking in comprehensive HR tools.
Users highlight that Gusto's pricing feels reasonable for the value it provides, especially for small businesses. One user expressed satisfaction with the overall offering, saying, "I like Gusto because it’s simple in the best way: it’s easy to use without feeling stripped down."
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
Yes, for the base POS (Point-Of-Sale) system, you will still be subject to the percentage on every card transaction you may. There are additional systems by...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.