# Gusto vs SAP SuccessFactors HCM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gusto excels in user-friendliness, with many users highlighting its intuitive interface and mobile accessibility. One user mentioned, "I find Gusto very convenient because I can use it on my phone," making it easy to manage tasks like timesheet verification on the go.
- **According to verified reviews** , SAP SuccessFactors HCM offers a comprehensive solution for managing the entire employee lifecycle, from recruitment to performance management. Users appreciate its ability to integrate core HR functions into a single platform, enhancing data accuracy and operational efficiency.
- **Users say** that Gusto's setup process is notably straightforward, with one reviewer stating, "The initial setup was also very simple and straightforward." This ease of implementation is a significant advantage for small businesses looking to get started quickly.
- **Reviewers mention** that while SAP SuccessFactors HCM provides robust features for larger enterprises, it can sometimes be complex to navigate. Users have pointed out challenges in configuration, which may require additional time and resources to tailor the system to specific workflows.
- **G2 reviewers highlight** that Gusto consistently receives high marks for its support quality, with users noting that assistance is readily available and effective. This level of support is crucial for small businesses that may not have dedicated HR resources.
- **According to recent feedback** , SAP SuccessFactors HCM is praised for its global HR capabilities, allowing organizations to manage compliance across different regions. Users appreciate the AI-driven, personalized experiences it offers, which can be a significant asset for multinational companies.



| | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 11,684 | 1,656 | 
| **Largest Market Segment** | Small-Business (83.8% of reviews) | Enterprise (53.8% of reviews) | 
| **Entry Level Price** | Starting at $49.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### Gusto

Pros:
- Ease of Use (5642 reviews)
- Payroll Ease (2984 reviews)

Cons:
- Missing Features (619 reviews)
- Poor Customer Support (601 reviews)

### SAP SuccessFactors HCM

Pros:
- Ease of Use (217 reviews)
- Features (118 reviews)

Cons:
- Limited Customization (83 reviews)
- Not User-Friendly (80 reviews)

---
## Ratings Comparison
| Rating | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
  | **Meets Requirements** | 9.4 (8364 reviews) | 8.4 (1211 reviews) | 
  | **Ease of Use** | 9.5 (8615 reviews) | 8.2 (1234 reviews) | 
  | **Ease of Setup** | 9.3 (7149 reviews) | 7.9 (601 reviews) | 
  | **Ease of Admin** | 9.3 (2406 reviews) | 8.1 (519 reviews) | 
  | **Quality of Support** | 9.0 (6940 reviews) | 8.1 (1063 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (2400 reviews) | 8.3 (495 reviews) | 
  | **Product Direction (% positive)** | 9.2 (8199 reviews) | 8.0 (1166 reviews) | 

---
## Pricing

### Gusto

#### Entry-Level Pricing

Plan: Simple Plan

Price: Starting at $49.00 Per Month

Description: For small businesses or s-corps needing basic payroll.

Key Features:
- Full-service single-state payroll including W-2s and 1099s
- Basic support
-  Employee profiles and self-service

[Browse all 3 editions](https://www.g2.com/products/gusto/pricing)

#### Free Trial

Yes

### SAP SuccessFactors HCM

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.5/10 | 2838 |
| **SAP SuccessFactors HCM** | 8.0/10 | 704 |

#### Core HR

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Organization Management** | 8.8 (920 reviews) | 8.6 (256 reviews) | 
| **Time, Attendance, and PTO** | 9.0 (978 reviews) | 8.4 (218 reviews) | 
| **Expense Management** | 8.1 (811 reviews) | Feature Not Available | 
| **Salary Structures** | 8.6 (858 reviews) | 8.5 (229 reviews) | 
| **Compliance** | 8.8 (886 reviews) | 8.8 (122 reviews) | 
| **Benefits Administration** | 8.8 (897 reviews) | 8.5 (123 reviews) | 

#### Generative AI

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **AI Text Summarization** | 7.2 (474 reviews) | 5.3 (13 reviews) | 

#### Platform

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Customization ** | 8.2 (2304 reviews) | 7.7 (435 reviews) ✓ Verified | 
| **Integration APIs** | 8.0 (2113 reviews) | 8.0 (388 reviews) ✓ Verified | 
| **Internationalization** | Feature Not Available | 8.1 (378 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (2354 reviews) | 8.4 (463 reviews) ✓ Verified | 
| **Dashboards** | 9.1 (2310 reviews) | 8.0 (459 reviews) ✓ Verified | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | N/A | N/A |

#### Communication

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 9.1/10 | 7525 |
| **SAP SuccessFactors HCM** | 8.1/10 | 46 |

#### Employee Self Service

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Web Portal** | 9.5 (5709 reviews) ✓ Verified | 7.7 (28 reviews) | 
| **Benefits Manager** | 8.9 (4932 reviews) ✓ Verified | 7.9 (26 reviews) | 
| **Mobile** | 9.0 (4962 reviews) ✓ Verified | 7.9 (30 reviews) | 

#### Administration

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Payroll Entry** | 9.4 (5526 reviews) ✓ Verified | 8.0 (27 reviews) | 
| **Time Off Accrual** | 9.1 (4910 reviews) ✓ Verified | 8.3 (27 reviews) | 
| **Direct Deposit** | 9.6 (5347 reviews) ✓ Verified | 8.3 (26 reviews) | 
| **Expense Reimbursement** | 8.9 (4539 reviews) ✓ Verified | 7.9 (27 reviews) | 
| **Pre-tax Deductions** | 9.2 (4743 reviews) ✓ Verified | 8.1 (25 reviews) | 
| **Wage Garnishment** | 8.8 (4178 reviews) ✓ Verified | 7.9 (25 reviews) | 
| **Approvals** | 9.1 (4407 reviews) ✓ Verified | 7.8 (26 reviews) | 
| **Check/W-2 Printing** | 9.2 (4589 reviews) ✓ Verified | 8.0 (23 reviews) | 
| **Check/W-2 Delivery** | 9.2 (4571 reviews) ✓ Verified | 7.8 (22 reviews) | 

#### Taxes

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Tax Calculation** | 9.3 (5209 reviews) ✓ Verified | 8.4 (26 reviews) | 
| **Tax Filing** | 9.2 (4997 reviews) ✓ Verified | 8.0 (10 reviews) | 
| **Automatic Tax Payment** | Feature Not Available | 7.7 (10 reviews) | 

#### Integration

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **API / Integration** | 8.6 (4287 reviews) ✓ Verified | 8.2 (26 reviews) | 
| **Time Tracking Integration** | 8.8 (4179 reviews) ✓ Verified | 8.2 (26 reviews) | 
| **Accounting Integration** | 8.8 (4229 reviews) ✓ Verified | 8.0 (22 reviews) | 
| **Core HR Integration** | 8.6 (3908 reviews) ✓ Verified | 8.8 (27 reviews) | 

#### Platform

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Reporting and Dashboards** | 9.0 (4734 reviews) ✓ Verified | 8.4 (29 reviews) | 
| **User, Role, and Access Management** | 9.2 (4643 reviews) ✓ Verified | 8.4 (30 reviews) | 
| **Performance and Reliability** | 9.3 (5467 reviews) ✓ Verified | 8.5 (29 reviews) | 
| **Scalability** | 9.2 (4587 reviews) ✓ Verified | 8.0 (29 reviews) | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 2816 |
| **SAP SuccessFactors HCM** | 7.8/10 | 597 |

#### Benefits Administration Platform Features

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Benefits Record Management** | 9.0 (1367 reviews) | Not enough data | 
| **Enrollment Planning** | 8.9 (1318 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 8.4 (1223 reviews) | Not enough data | 
| **Document Management** | 9.0 (1346 reviews) | Not enough data | 
| **Total Compensation Statements** | 9.1 (1311 reviews) | Not enough data | 
| **Self-Service Portal** | 9.2 (1359 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.0 (1279 reviews) | Not enough data | 
| **Mobile Benefits Access** | 8.8 (1256 reviews) | Not enough data | 

#### Benefits Administration Platform Features

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Benefits Record Management** | 9.0 (1367 reviews) | Not enough data | 
| **Enrollment Planning** | 8.9 (1318 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 8.4 (1223 reviews) | Not enough data | 
| **Document Management** | 9.0 (1346 reviews) | Not enough data | 
| **Total Compensation Statements** | 9.1 (1311 reviews) | Not enough data | 
| **Self-Service Portal** | 9.2 (1359 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.0 (1279 reviews) | Not enough data | 
| **Benefits Dashboards** | 9.1 (933 reviews) | Not enough data | 
| **Mobile Benefits Access** | 8.8 (1256 reviews) | Not enough data | 
| **Integrations / APIs** | 8.5 (1061 reviews) | Not enough data | 
| **Internationalization** | 8.3 (977 reviews) | Not enough data | 
| **Mobility** | 8.9 (1043 reviews) | Not enough data | 

#### Generative AI

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **AI Text Generation** | 7.2 (840 reviews) | Not enough data | 
| **AI Text Summarization** | 7.2 (837 reviews) | Not enough data | 
| **AI Image-to-Text** | 7.1 (832 reviews) | Not enough data | 

#### Platform

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Customization ** | 8.2 (2304 reviews) | 7.7 (435 reviews) ✓ Verified | 
| **Integration APIs** | 8.0 (2113 reviews) | 8.0 (388 reviews) ✓ Verified | 
| **Internationalization** | Feature Not Available | 8.1 (378 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (2354 reviews) | 8.4 (463 reviews) ✓ Verified | 
| **Dashboards** | 9.1 (2310 reviews) | 8.0 (459 reviews) ✓ Verified | 

### Time & Attendance

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 9.1/10 | 261 |
| **SAP SuccessFactors HCM** | 8.6/10 | 108 |

#### Automation

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Process Automation** | 9.2 (66 reviews) | 8.5 (65 reviews) | 

#### Logistics

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Dashboards & Reporting** | 8.7 (24 reviews) | 8.7 (61 reviews) | 
| **Data Collection** | 9.0 (70 reviews) | 8.6 (62 reviews) | 
| **Lanuguage Options** | 8.8 (8 reviews) | 8.5 (59 reviews) | 

#### Management

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Schedule Creation Tools** | 7.7 (36 reviews) | 8.3 (59 reviews) | 
| **Schedule Management** | 8.7 (62 reviews) | 8.7 (63 reviews) | 
| **Employee Leave Management** | 9.2 (26 reviews) | 8.9 (73 reviews) | 
| **User Access** | 9.1 (13 reviews) | 8.8 (65 reviews) | 
| **User Role Access** | 9.3 (26 reviews) | 8.7 (64 reviews) | 
| **Employee Information** | 10.0 (48 reviews) | 9.1 (72 reviews) | 
| **Employee Information Automation** | 7.5 (6 reviews) | 8.5 (67 reviews) | 

#### Monitoring

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Regulations Enforcement** | 10.0 (12 reviews) | 8.3 (57 reviews) | 
| **Compliance Monitoring** | 10.0 (12 reviews) | 8.4 (59 reviews) | 
| **Integration** | 9.7 (20 reviews) | 8.7 (65 reviews) | 

### HR Service Delivery

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | 8.1/10 | 90 |

#### Customization

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Customization** | Not enough data | 8.0 (58 reviews) | 
| **HR Integrations** | Not enough data | 8.2 (64 reviews) | 

#### HR Content

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Knowledge Management** | Not enough data | 8.5 (61 reviews) | 
| **Content Delivery** | Not enough data | 8.3 (59 reviews) | 
| **Document Management** | Not enough data | 8.5 (61 reviews) | 

#### Logistics

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Security** | Not enough data | 8.5 (56 reviews) | 
| **Employee Portal** | Not enough data | 8.7 (69 reviews) | 
| **AI ** | Not enough data | 7.7 (47 reviews) | 

#### Management

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Ticketing Platform** | Not enough data | 8.0 (49 reviews) | 
| **Single Sign-On** | Not enough data | 8.9 (63 reviews) | 
| **Business Process Management** | Not enough data | 8.5 (60 reviews) | 
| **Self-Service** | Not enough data | 8.5 (64 reviews) | 
| **Dashboard & Reporting** | Not enough data | 8.5 (65 reviews) | 

#### Generative AI

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.9 (8 reviews) | 
| **AI Text Summarization** | Not enough data | 6.5 (8 reviews) | 

### Absence Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | N/A | N/A |

#### Platform Basics

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Interoperability** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Security** | Not enough data | Not enough data | 

#### Platform Functionality

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Customizability** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 

#### Platform Data

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Alerts and Notifications** | Not enough data | Not enough data | 
| **Platform Search** | Not enough data | Not enough data | 
| **Visualization** | Not enough data | Not enough data | 

### Succession Planning

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | 8.6/10 | 100 |

#### Basics

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Reporting** | Not enough data | 8.6 (79 reviews) | 
| **Interoperability** | Not enough data | 8.5 (73 reviews) | 
| **Performance** | Not enough data | 8.5 (75 reviews) | 

#### Additional Functionality

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Portal** | Not enough data | 8.5 (9 reviews) | 
| **Mobility** | Not enough data | 8.7 (9 reviews) | 
| **Dashboard** | Not enough data | 8.5 (77 reviews) | 

#### Content

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Automation** | Not enough data | 8.4 (68 reviews) | 
| **File Sharing** | Not enough data | 8.5 (70 reviews) | 

### Candidate Relationship Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | 8.6/10 | 827 |

#### Basics

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Reporting** | Not enough data | 8.6 (79 reviews) | 
| **Interoperability** | Not enough data | 8.5 (73 reviews) | 
| **Performance** | Not enough data | 8.5 (75 reviews) | 

#### Additional Functionality

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Dashboard** | Not enough data | 8.5 (77 reviews) | 
| **Cloud** | Not enough data | 8.6 (58 reviews) | 
| **Mobility** | Not enough data | 8.4 (62 reviews) | 

#### Content

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Automation** | Not enough data | 8.4 (68 reviews) | 
| **File Sharing** | Not enough data | 8.5 (70 reviews) | 

#### Recruiting and Onboarding

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Sourcing and Candidate Identification** | Not enough data | 8.0 (368 reviews) ✓ Verified | 
| **Interview Scheduling** | 8.0 (994 reviews) | 8.1 (371 reviews) ✓ Verified | 
| **Applicant Tracking** | Not enough data | 8.6 (408 reviews) ✓ Verified | 

#### Platform

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Customization ** | 8.2 (2304 reviews) | 7.7 (435 reviews) ✓ Verified | 
| **Integration APIs** | 8.0 (2113 reviews) | 8.0 (388 reviews) ✓ Verified | 
| **Internationalization** | Feature Not Available | 8.1 (378 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (2354 reviews) | 8.4 (463 reviews) ✓ Verified | 
| **Dashboards** | 9.1 (2310 reviews) | 8.0 (459 reviews) ✓ Verified | 

### Contractor Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 202 |
| **SAP SuccessFactors HCM** | N/A | N/A |

#### Platform Basics

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Interoperability** | 8.5 (185 reviews) | Not enough data | 
| **Performance** | 9.2 (194 reviews) | Not enough data | 
| **Portal** | 8.9 (185 reviews) | Not enough data | 

#### Platform Performance

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Reporting** | 8.8 (192 reviews) | Not enough data | 
| **Application Monitoring** | 8.5 (178 reviews) | Not enough data | 

#### Platform Functionality

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Document management** | 9.1 (188 reviews) | Not enough data | 
| **Requalification** | 8.5 (181 reviews) | Not enough data | 
| **Compliance** | 8.8 (179 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Onboarding** | 8.9 (183 reviews) | Not enough data | 
| **Pre-qualifiation** | 8.4 (175 reviews) | Not enough data | 
| **Onsite Monitoring** | 8.1 (172 reviews) | Not enough data | 

#### Generative AI

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **AI Text Summarization** | 7.3 (158 reviews) | Not enough data | 

### Training Management Systems

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | 7.9/10 | 145 |

#### Training & eLearning

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Content Delivery and Tracking** | Not enough data | 8.3 (102 reviews) | 
| **Customer Training** | Not enough data | 8.0 (83 reviews) | 
| **Manager Portals** | Not enough data | 8.1 (89 reviews) | 
| **Content Storage and Management** | Not enough data | 8.2 (97 reviews) | 

### Learning Experience Platforms (LXP)

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | 8.0/10 | 145 |

#### Training & eLearning

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Assessments and Practice** | Not enough data | 8.0 (98 reviews) | 
| **Content Delivery and Tracking** | Not enough data | 8.3 (102 reviews) | 
| **Social Learning** | Not enough data | 7.1 (26 reviews) | 
| **Content Creation** | Not enough data | 7.7 (86 reviews) | 
| **Manager Portals** | Not enough data | 8.1 (89 reviews) | 
| **Content Storage and Management** | Not enough data | 8.2 (97 reviews) | 
| **Content Libraries** | Not enough data | 8.3 (92 reviews) | 

#### Generative AI

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Image** | Not enough data | Not enough data | 

### Recruiting Automation

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | 8.4/10 | 816 |

#### Platform Functionality

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Sourcing and Candidate Identification** | Not enough data | 8.0 (368 reviews) ✓ Verified | 
| **Job Posting** | Not enough data | 8.6 (390 reviews) | 
| **Interview Scheduling** | 8.0 (994 reviews) | 8.1 (371 reviews) ✓ Verified | 
| **Applicant Tracking** | Not enough data | 8.6 (408 reviews) ✓ Verified | 

#### Agentic AI - Recruiting Automation

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Platform

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Customization ** | 8.2 (2304 reviews) | 7.7 (435 reviews) ✓ Verified | 
| **Integration APIs** | 8.0 (2113 reviews) | 8.0 (388 reviews) ✓ Verified | 
| **Internationalization** | Feature Not Available | 8.1 (378 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (2354 reviews) | 8.4 (463 reviews) ✓ Verified | 
| **Dashboards** | 9.1 (2310 reviews) | 8.0 (459 reviews) ✓ Verified | 

### Compensation Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | 8.0/10 | 651 |

#### Platform

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Reward Structuring** | Not enough data | 8.4 (99 reviews) | 
| **Event Management** | Not enough data | 8.2 (94 reviews) | 
| **Workflow Automation** | Not enough data | 8.3 (108 reviews) | 
| **Compensation History** | Not enough data | 8.4 (117 reviews) | 
| **Automated Compliance** | Not enough data | 8.4 (93 reviews) | 
| **Performance Management Integration** | Not enough data | 8.6 (112 reviews) | 
| **Embedded Analytics** | Not enough data | 8.0 (96 reviews) | 
| **Reporting Capabilities** | Not enough data | 8.1 (111 reviews) | 
| **Compensation Data Management** | Not enough data | 8.4 (114 reviews) | 
| **Internationalization** | Not enough data | 8.4 (91 reviews) | 

#### Benchmarking and Equity - Compensation Management

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Benchmarking Data** | Not enough data | 6.3 (10 reviews) | 
| **Pay Equity** | Not enough data | 6.2 (10 reviews) | 
| **Salary Bands** | Not enough data | 8.0 (10 reviews) | 

#### Platform

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Customization ** | 8.2 (2304 reviews) | 7.7 (435 reviews) ✓ Verified | 
| **Integration APIs** | 8.0 (2113 reviews) | 8.0 (388 reviews) ✓ Verified | 
| **Internationalization** | Feature Not Available | 8.1 (378 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (2354 reviews) | 8.4 (463 reviews) ✓ Verified | 
| **Dashboards** | 9.1 (2310 reviews) | 8.0 (459 reviews) ✓ Verified | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 10.0/10 | 8 |
| **SAP SuccessFactors HCM** | 7.9/10 | 177 |

#### Performance reviews

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **360 Reviews** | Not enough data | 8.3 (108 reviews) ✓ Verified | 
| **Customizable Forms** | Not enough data | 7.9 (108 reviews) ✓ Verified | 
| **Review Status Tracking** | Not enough data | 8.5 (108 reviews) ✓ Verified | 

#### Goals

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Goal-Setting** | 10.0 (5 reviews) | 8.6 (119 reviews) ✓ Verified | 
| **Company Goals And OKRs** | Not enough data | 8.4 (107 reviews) ✓ Verified | 

#### Feedback

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Continuous Feedback** | Not enough data | 8.2 (106 reviews) | 
| **Requesting Feedback** | Not enough data | 8.3 (102 reviews) | 
| **1-On-1 Meetings** | Not enough data | 7.7 (97 reviews) ✓ Verified | 
| **Public Praise** | Not enough data | 7.6 (85 reviews) | 

#### Data

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Dashboards And Reports** | Not enough data | 8.2 (119 reviews) ✓ Verified | 
| **Historical Data** | Not enough data | 8.3 (114 reviews) ✓ Verified | 

#### Agentic AI - Performance Management

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 6.7 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.8 (14 reviews) | 

### Talent Marketplace Platforms

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | 8.0/10 | 18 |

#### Career pathing

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Employee Profiles** | Not enough data | 8.4 (17 reviews) | 
| **Career Paths** | Not enough data | 8.3 (17 reviews) | 

#### Opportunity matching

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Opportunity Database** | Not enough data | 8.0 (17 reviews) | 
| **Opportunity Matching** | Not enough data | 8.0 (17 reviews) | 

#### Analytics and integrations

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Skills Analytics** | Not enough data | 7.7 (17 reviews) | 
| **Reporting** | Not enough data | 8.1 (17 reviews) | 
| **Integrations** | Not enough data | 7.5 (16 reviews) | 

### Contractor Payments

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.9/10 | 838 |
| **SAP SuccessFactors HCM** | N/A | N/A |

#### Platform Basics

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Performance** | 9.2 (772 reviews) | Not enough data | 
| **Portal** | 9.2 (778 reviews) | Not enough data | 

#### Platform Administration

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Integrations** | 8.6 (710 reviews) | Not enough data | 
| **Compliance** | 9.1 (757 reviews) | Not enough data | 
| **Reporting** | 8.9 (762 reviews) | Not enough data | 

#### Platform Payment Content

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Document management** | 9.0 (762 reviews) | Not enough data | 
| **Invoicing Tool** | 8.4 (651 reviews) | Not enough data | 
| **Wage access** | 9.1 (736 reviews) | Not enough data | 

### HR Analytics

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | 8.2/10 | 9 |

#### Reports

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Score Cards** | Not enough data | 8.5 (8 reviews) | 
| **Customizability** | Not enough data | 8.3 (8 reviews) | 
| **Graphs and Charts** | Not enough data | 8.3 (8 reviews) | 
| **Dashboards** | Not enough data | 8.3 (8 reviews) | 

#### Cleaning

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Filtering** | Not enough data | 7.9 (8 reviews) | 
| **Levels of Measurement** | Not enough data | 7.9 (8 reviews) | 
| **Transformation** | Not enough data | 8.1 (8 reviews) | 

#### Generative AI

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | Not enough data | 
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Image-to-Text** | Not enough data | Not enough data | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | N/A | N/A |

#### Generative AI

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | N/A | N/A |

#### Generative AI

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | N/A | N/A |

#### Generative AI

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | N/A | N/A |

#### Generative AI

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruitment Platforms

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | 5.8/10 | 28 |

#### Generative AI

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.6 (25 reviews) | 

#### Recruitment Platform - Recruitment Platforms

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **User Permissions** | Not enough data | 4.2 (8 reviews) | 
| **Sourcing** | Not enough data | 6.0 (7 reviews) | 
| **Interviews** | Not enough data | 5.4 (8 reviews) | 
| **Dashboard** | Not enough data | 6.0 (7 reviews) | 
| **Internationalization & Locationalization** | Not enough data | 6.5 (8 reviews) | 
| **Customization** | Not enough data | 5.7 (7 reviews) | 

#### Recruitment AI - Recruitment Platforms

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Candidate Matching** | Not enough data | 6.5 (8 reviews) | 
| **Gen AI in Talent Acquisition** | Not enough data | 3.8 (7 reviews) | 
| **Engagement** | Not enough data | 6.0 (7 reviews) | 

#### Agentic AI - Recruitment Platforms

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | 5.6 (8 reviews) | 
| **Decision Making** | Not enough data | 5.8 (8 reviews) | 

### Employee Experience

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | 8.4/10 | 24 |

#### Core Features - Employee Experience Software

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Employee Lifecycle Management** | Not enough data | 9.2 (19 reviews) | 
| **Communication** | Not enough data | 8.6 (13 reviews) | 

#### People Analytics - Employee Experience Software

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Action Plan** | Not enough data | 8.3 (12 reviews) | 
| **Productivity** | Not enough data | 7.9 (12 reviews) | 

#### Advanced Features - Employee Experience Software

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Digital Experience Management** | Not enough data | 8.1 (12 reviews) | 
| **Benchmarking** | Not enough data | 8.0 (11 reviews) | 
| **Employee Listening** | Not enough data | 8.2 (12 reviews) | 

#### Employee Improvement - Employee Experience Software

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Performance Management** | Not enough data | 9.0 (15 reviews) | 
| **Learning** | Not enough data | 8.8 (16 reviews) | 
| **Team Building** | Not enough data | 7.6 (12 reviews) | 

### Ethics and Compliance Learning

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | N/A | N/A |

#### Learning Content - Ethics and Compliance Learning

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Standard Courses** | Not enough data | Not enough data | 
| **Authoring** | Not enough data | Not enough data | 
| **Internal Policies** | Not enough data | Not enough data | 
| **Programs** | Not enough data | Not enough data | 
| **External Courses** | Not enough data | Not enough data | 

#### Ethics - Ethics and Compliance Learning

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Offensive Behavior** | Not enough data | Not enough data | 
| **Business Ethics** | Not enough data | Not enough data | 
| **Code of Conduct** | Not enough data | Not enough data | 

#### Compliance - Ethics and Compliance Learning

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Corporate Compliance** | Not enough data | Not enough data | 
| **Department Specific Content** | Not enough data | Not enough data | 
| **Safety** | Not enough data | Not enough data | 
| **Industry Specific Content** | Not enough data | Not enough data | 

#### Certifications - Ethics and Compliance Learning

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Renewals** | Not enough data | Not enough data | 
| **Job Related** | Not enough data | Not enough data | 
| **Regulatory** | Not enough data | Not enough data | 

#### Reporting - Ethics and Compliance Learning

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Feedback** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Non Compliance** | Not enough data | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | 8.2/10 | 751 |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Sourcing

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Candidate Search** | Not enough data | 8.2 (299 reviews) | 
| **Career Page Configuration** | Not enough data | 8.3 (300 reviews) | 
| **Social Sourcing** | Not enough data | Not enough data | 
| **Job Posting** | Not enough data | Not enough data | 
| **Candidate Sourcing Metrics** | Not enough data | Not enough data | 

#### Candidate Management - Applicant Tracking System

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Candidate Evaluations** | Not enough data | 8.4 (302 reviews) | 
| **Applicant Data Management** | Not enough data | Not enough data | 
| **Hiring Processes Tracking** | Not enough data | Not enough data | 
| **Automated Resume Parsing** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Candidate-Facing Statuses** | Not enough data | Not enough data | 
| **Workflow Building** | Not enough data | Not enough data | 

#### Platform

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Customization ** | 8.2 (2304 reviews) | 7.7 (435 reviews) ✓ Verified | 
| **Integration APIs** | 8.0 (2113 reviews) | 8.0 (388 reviews) ✓ Verified | 
| **Internationalization** | Feature Not Available | 8.1 (378 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (2354 reviews) | 8.4 (463 reviews) ✓ Verified | 
| **Dashboards** | 9.1 (2310 reviews) | 8.0 (459 reviews) ✓ Verified | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Predictive Insights** | Not enough data | Not enough data | 
| **AI Job Description** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 2932 |
| **SAP SuccessFactors HCM** | 7.7/10 | 833 |

#### Agentic AI - Onboarding

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (246 reviews) | 4.3 (12 reviews) | 
| **Adaptive Learning** | 7.9 (247 reviews) | Feature Not Available | 
| **Natural Language Interaction** | 7.9 (259 reviews) | 6.4 (12 reviews) | 
| **Proactive Assistance** | 8.0 (253 reviews) | 5.6 (12 reviews) | 
| **Decision Making** | 8.0 (249 reviews) | 6.4 (13 reviews) | 

#### Platform Content

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Forms Library** | 8.7 (1167 reviews) | 8.0 (93 reviews) | 
| **E-Forms** | 9.1 (1217 reviews) | 8.3 (101 reviews) | 
| **E-Signature** | 9.3 (1216 reviews) | 8.4 (103 reviews) | 
| **Background Checks** | 8.4 (1099 reviews) | 8.1 (83 reviews) | 
| **Offer Letter Approvals** | 8.8 (1109 reviews) | 8.2 (95 reviews) | 
| **Offer Letter Templates** | 8.6 (1102 reviews) | 8.2 (91 reviews) | 

#### Platform Additional Functionality

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Self-Service Portal** | 9.3 (1190 reviews) | 8.3 (107 reviews) | 
| **Automated Team Introductions** | 8.8 (1094 reviews) | 8.1 (85 reviews) | 
| **Compliance Training** | 8.5 (1075 reviews) | 8.2 (93 reviews) | 
| **Automated Onboarding Workflows** | 9.0 (1132 reviews) | 8.3 (105 reviews) | 
| **Onboarding Notifications** | 9.1 (1161 reviews) | 8.5 (110 reviews) | 

#### Platform Data

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Time-to-Productivity Reporting** | 8.4 (1021 reviews) | 7.8 (95 reviews) | 
| **Onboarding Process Reporting** | 8.7 (1063 reviews) | 8.1 (100 reviews) | 
| **Visualization** | 8.8 (1050 reviews) | 8.2 (74 reviews) | 

#### Platform

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Customization ** | 8.2 (2304 reviews) | 7.7 (435 reviews) ✓ Verified | 
| **Integration APIs** | 8.0 (2113 reviews) | 8.0 (388 reviews) ✓ Verified | 
| **Internationalization** | Feature Not Available | 8.1 (378 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (2354 reviews) | 8.4 (463 reviews) ✓ Verified | 
| **Dashboards** | 9.1 (2310 reviews) | 8.0 (459 reviews) ✓ Verified | 

#### Recruiting and Onboarding

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Interview Scheduling** | 8.0 (994 reviews) | 8.1 (371 reviews) ✓ Verified | 
| **Onboarding** | 9.1 (1287 reviews) | 7.7 (256 reviews) | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | N/A | N/A |

#### Agentic AI - Employee Intranet

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

### Corporate Learning Management Systems

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | 7.8/10 | 161 |

#### Course Authoring

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Course Builder** | Not enough data | 7.9 (74 reviews) | 
| **Role-Based Templates** | Not enough data | 7.8 (24 reviews) | 
| **Assessments & Quizzes** | Not enough data | 7.9 (85 reviews) | 
| **Instructor-Led Training** | Not enough data | 8.4 (25 reviews) | 

#### Course Delivery

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Learning Paths** | Not enough data | 8.4 (95 reviews) | 
| **Communication & Notifications** | Not enough data | 8.3 (95 reviews) | 
| **Assignment Scheduling** | Not enough data | 8.5 (94 reviews) | 

#### Course Management

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Gamification** | Not enough data | 8.1 (18 reviews) | 
| **Varied User Types** | Not enough data | 8.2 (84 reviews) | 
| **Certifications** | Not enough data | 8.1 (86 reviews) | 
| **Industry Compliance ** | Not enough data | 8.4 (60 reviews) | 

#### LMS Marketplace

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **E-Commerce** | Not enough data | Feature Not Available | 
| **Course Marketplace** | Not enough data | 8.1 (64 reviews) | 
| **Subscriptions** | Not enough data | Feature Not Available | 

#### Interface

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **White Labeling** | Not enough data | 7.9 (60 reviews) | 
| **Multilingual** | Not enough data | 8.1 (67 reviews) | 

#### Training & eLearning

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Assessments and Practice** | Not enough data | 8.0 (98 reviews) | 
| **Content Delivery and Tracking** | Not enough data | 8.3 (102 reviews) | 
| **Content Creation** | Not enough data | 7.7 (86 reviews) | 
| **Customer Training** | Not enough data | 8.0 (83 reviews) | 
| **Manager Portals** | Not enough data | 8.1 (89 reviews) | 
| **Content Storage and Management** | Not enough data | 8.2 (97 reviews) | 
| **Content Libraries** | Not enough data | 8.3 (92 reviews) | 

#### Generative AI

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 5.8 (8 reviews) | 
| **AI Text Summarization** | Not enough data | 5.8 (8 reviews) | 
| **AI Text-to-Image** | Not enough data | 5.6 (8 reviews) | 

#### Agentic AI - Corporate Learning Management Systems 

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | 8.5/10 | 623 |

#### Platform Basics

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Performance Benchmarking** | Not enough data | 8.7 (83 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.6 (84 reviews) | 
| **Interoperability** | Not enough data | 8.7 (66 reviews) | 

#### Platform Content

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Employee Pulse Surveys** | Not enough data | 8.4 (80 reviews) | 
| **Survey Customization** | Not enough data | 8.3 (76 reviews) | 
| **Goal and Challenge Creation** | Not enough data | 8.6 (86 reviews) | 
| **Science-based templates** | Not enough data | 8.6 (48 reviews) | 

#### Platform Additional Functionality

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Employee Segmenting** | Not enough data | 8.6 (77 reviews) | 
| **Goal and Challenge Creation** | Not enough data | 8.6 (86 reviews) | 
| **Peer Recognition** | Not enough data | 8.6 (82 reviews) | 
| **Social Feedback Portal** | Not enough data | 8.4 (76 reviews) | 

#### Platform

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Customization ** | 8.2 (2304 reviews) | 7.7 (435 reviews) ✓ Verified | 
| **Integration APIs** | 8.0 (2113 reviews) | 8.0 (388 reviews) ✓ Verified | 
| **Internationalization** | Feature Not Available | 8.1 (378 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (2354 reviews) | 8.4 (463 reviews) ✓ Verified | 
| **Dashboards** | 9.1 (2310 reviews) | 8.0 (459 reviews) ✓ Verified | 

### Recruitment Marketing

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | 8.3/10 | 63 |

#### Platform Basics

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Interoperability** | Not enough data | 8.0 (41 reviews) | 
| **Performance** | Not enough data | 8.4 (48 reviews) | 
| **Integrations** | Not enough data | 8.0 (44 reviews) | 

#### Platform Content

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Digital Strategy** | Not enough data | 8.0 (42 reviews) | 
| **Candidate Relationship Management** | Not enough data | 8.3 (43 reviews) | 
| **Employer Branding** | Not enough data | 8.2 (43 reviews) | 
| **Social Recruiting** | Not enough data | 8.4 (45 reviews) | 

#### Platform Performance

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Automation** | Not enough data | 8.1 (46 reviews) | 
| **File Sharing** | Not enough data | 8.2 (28 reviews) | 
| **Reporting** | Not enough data | 8.3 (42 reviews) | 

#### Platform Additional Functionality

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Dashboard** | Not enough data | 8.7 (48 reviews) | 
| **Mobility** | Not enough data | 8.4 (46 reviews) | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | 8.4/10 | 79 |

#### Time Tracking

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Ease of Completing Timesheets** | Not enough data | 8.4 (50 reviews) | 
| **Tracking Time to Project/Task** | Not enough data | 8.3 (46 reviews) | 
| **Billable Time Rate Management** | Not enough data | 8.6 (46 reviews) | 

#### Client Invoicing

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Invoice Creation and Delivery** | Not enough data | 8.3 (33 reviews) | 
| **Electronic Payments** | Not enough data | 8.1 (34 reviews) | 
| **Project Accounting / Revenue Recognition** | Not enough data | Feature Not Available | 

#### Mobile Time Tracking

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Time Tracking** | Not enough data | 8.8 (49 reviews) | 

#### Administration

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Business Tool Integration** | Not enough data | 8.9 (50 reviews) | 
| **Workflow** | Not enough data | 8.9 (50 reviews) | 
| **Automated Reminders** | Not enough data | 8.8 (51 reviews) | 
| **Policy Compliance Management** | Not enough data | 8.5 (48 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.7 (51 reviews) | 

#### Platform

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Reporting** | Not enough data | 8.7 (51 reviews) | 
| **APIs / Integration** | Not enough data | 8.2 (46 reviews) | 
| **Internationalization** | Not enough data | 8.5 (46 reviews) | 
| **Performance and Reliability** | Not enough data | 8.7 (51 reviews) | 
| **Mobile User Support** | Not enough data | 8.6 (50 reviews) | 
| **Offline** | Not enough data | 7.4 (43 reviews) | 

### Training eLearning

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | 8.0/10 | 595 |

#### Platform

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Customization ** | 8.2 (2304 reviews) | 7.7 (435 reviews) ✓ Verified | 
| **Integration APIs** | 8.0 (2113 reviews) | 8.0 (388 reviews) ✓ Verified | 
| **Internationalization** | Feature Not Available | 8.1 (378 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (2354 reviews) | 8.4 (463 reviews) ✓ Verified | 
| **Dashboards** | 9.1 (2310 reviews) | 8.0 (459 reviews) ✓ Verified | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **SAP SuccessFactors HCM** | 8.2/10 | 620 |

#### Platform

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Customization ** | 8.2 (2304 reviews) | 7.7 (435 reviews) ✓ Verified | 
| **Integration APIs** | 8.0 (2113 reviews) | 8.0 (388 reviews) ✓ Verified | 
| **Internationalization** | Feature Not Available | 8.1 (378 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (2354 reviews) | 8.4 (463 reviews) ✓ Verified | 
| **Dashboards** | 9.1 (2310 reviews) | 8.0 (459 reviews) ✓ Verified | 

#### Workforce Management Platform Features

| Feature | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Labor Forecasting** | Not enough data | 7.9 (65 reviews) | 
| **Shift Scheduling** | Not enough data | 8.0 (63 reviews) | 
| **Time & Attendance Tracking** | Not enough data | 8.3 (70 reviews) | 
| **Absence & Leave Management** | Not enough data | 8.5 (73 reviews) | 
| **Skills Management** | Not enough data | 8.4 (71 reviews) | 
| **Succession Planning** | Not enough data | 8.4 (69 reviews) | 
| **Workforce Analytics** | Not enough data | 8.4 (68 reviews) | 
| **Self-Service Capabilities** | Not enough data | 8.4 (63 reviews) | 
| **Mobile Shift Scheduling** | Not enough data | 8.1 (48 reviews) | 
| **Team Communication** | Not enough data | 8.4 (68 reviews) | 

---
## Categories
**Shared Categories (7):** [Time & Attendance Software](https://www.g2.com/categories/time-attendance), [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Benefits Administration Software](https://www.g2.com/categories/benefits-administration), [Core HR Software](https://www.g2.com/categories/core-hr), [Payroll Software](https://www.g2.com/categories/payroll), [HCM Software](https://www.g2.com/categories/hcm-software), [Performance Management Software](https://www.g2.com/categories/performance-management)

**Unique to Gusto (2):** [ Contractor Payment Software](https://www.g2.com/categories/contractor-payments), [Contractor Management Software](https://www.g2.com/categories/contractor-management)

**Unique to SAP SuccessFactors HCM (20):** [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Employee Experience Software](https://www.g2.com/categories/employee-experience), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [HR Analytics Software](https://www.g2.com/categories/hr-analytics), [Absence Management Software](https://www.g2.com/categories/absence-management-software), [Recruitment Marketing Platforms](https://www.g2.com/categories/recruitment-marketing), [Compensation Management Software](https://www.g2.com/categories/compensation-management), [Ethics And Compliance LMS](https://www.g2.com/categories/ethics-and-compliance-learning), [Training Management Software](https://www.g2.com/categories/training-management-systems), [Recruiting Automation Software](https://www.g2.com/categories/recruiting-automation), [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management), [Succession Planning Software](https://www.g2.com/categories/succession-planning), [HR Service Delivery Software](https://www.g2.com/categories/hr-service-delivery), [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems), [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Learning Experience Platforms (LXP)](https://www.g2.com/categories/learning-experience-platforms-lxp), [Recruitment Platforms](https://www.g2.com/categories/recruitment-platforms), [Talent Marketplace Platforms ](https://www.g2.com/categories/talent-marketplace-platforms), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats)


---
## Reviewer Demographics

### By Company Size

| Segment | Gusto | SAP SuccessFactors HCM | 
|---|---|---|
| **Small-Business** | 83.8% | 11.2% | 
| **Mid-Market** | 15.8% | 35.0% | 
| **Enterprise** | 0.4% | 53.8% | 

### By Industry

#### Gusto

- **Non-Profit Organization Management:** 5.8%
- **Health, Wellness and Fitness:** 5.0%
- **Mental Health Care:** 4.9%
- **Hospital & Health Care:** 4.8%
- **Accounting:** 4.8%
- **Computer Software:** 4.8%
- **Marketing and Advertising:** 4.3%
- **Information Technology and Services:** 3.7%
- **Medical Practice:** 3.6%
- **Construction:** 2.9%
- **Other:** 55.6%

#### SAP SuccessFactors HCM

- **Information Technology and Services:** 11.9%
- **Computer Software:** 7.9%
- **Human Resources:** 5.2%
- **Staffing and Recruiting:** 3.6%
- **Retail:** 3.5%
- **Hospital & Health Care:** 3.3%
- **Financial Services:** 3.3%
- **Telecommunications:** 2.6%
- **Marketing and Advertising:** 2.5%
- **Education Management:** 2.4%
- **Other:** 53.6%

---
## Alternatives

### Alternatives to Gusto

- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (13049 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1362 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6667 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6079 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1724 reviews)
- [Namely](https://www.g2.com/products/namely/reviews) — 3.9/5 stars (331 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (957 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4235 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1692 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (854 reviews)

### Alternatives to SAP SuccessFactors HCM

- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6079 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6667 reviews)
- [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) — 4.3/5 stars (2205 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (957 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (13049 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4235 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1692 reviews)
- [Oracle Talent Management Cloud (formerly Taleo)](https://www.g2.com/products/oracle-talent-management-cloud-formerly-taleo/reviews) — 3.4/5 stars (360 reviews)
- [Personio](https://www.g2.com/products/personio/reviews) — 4.4/5 stars (868 reviews)
- [ClearCompany](https://www.g2.com/products/clearcompany/reviews) — 4.6/5 stars (507 reviews)

---
## Top Discussions

### Gusto

- Title: [Is gusto payroll safe?](https://www.g2.com/discussions/is-gusto-payroll-safe) — 4 comments, 7 upvotes
  > **Top comment:** "Yes, it is secure"
- Title: [Is there an app for Gusto payroll?](https://www.g2.com/discussions/is-there-an-app-for-gusto-payroll) — 4 comments, 1 upvote
  > **Top comment:** "No, only for employees. You can only run payroll using a browser."
- Title: [What is Gusto used for?](https://www.g2.com/discussions/what-is-gusto-used-for) — 2 comments
  > **Top comment:** "payroll"
- Title: [What is gusto payroll?](https://www.g2.com/discussions/what-is-gusto-payroll) — 2 comments
  > **Top comment:** "Gusto payroll is a web client platform where you can perform payment for an employees or contractor for your owned business. Simply it is your accounting..."
- Title: [Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?](https://www.g2.com/discussions/25111-why-doesn-t-gusto-take-responsibility-and-rectify-the-pay-problems-that-they-have-caused) — 2 comments, 3 upvotes *(includes official response)*
  > **Top comment:** "Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for..."

### SAP SuccessFactors HCM

- Title: [What is SAP SuccessFactors used for?](https://www.g2.com/discussions/sap-successfactors-what-is-sap-successfactors-used-for) — 1 comment
  > **Top comment:** "SAP succuss factor is used for employee data and performance management. it manages database of employee attendance, compensation and recruitment too. You..."
- Title: [Is SuccessFactors part of SAP?](https://www.g2.com/discussions/is-successfactors-part-of-sap) — 1 comment
  > **Top comment:** "yes"
- Title: [What are the modules in SAP SuccessFactors?](https://www.g2.com/discussions/what-are-the-modules-in-sap-successfactors) — 1 comment
  > **Top comment:** "Recruiting, Onboarding, Employee Central, Learning, Talent - Appraisal, Career Development, Analytics."
- Title: [What is SuccessFactors?](https://www.g2.com/discussions/what-is-successfactors) — 1 comment
  > **Top comment:** "SAP SuccessFactors solutions are cloud-based HCM software applications that support core HR and payroll, talent management, HR analytics and workforce..."
- Title: [What can sap SuccessFactors do?](https://www.g2.com/discussions/what-can-sap-successfactors-do) — 1 comment
  > **Top comment:** "SuccessFactors is a SAP product suite to provide cloud based solution to manage business alignment, people performance, recruitment, and employee central and..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gusto-vs-sap-sap-successfactors-hcm)