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Compare Gusto and Roll by ADP 
At a Glance
Market Segments
Small-Business (84.2% of reviews)
Small-Business (100.0% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
$39.00 Per Month
Gusto
Star Rating
(8,289)4.6 out of 5
Market Segments
Small-Business (84.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansRoll by ADP
Star Rating
(22)4.6 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
$39.00 Per Month
Learn more about Roll by ADPSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user experience, with many praising its straightforward interface that simplifies payroll and expense management. Users appreciate features like the ability to log hours easily and split shifts into multiple time blocks, making it particularly beneficial for startups.
- Users say that Roll by ADP offers a simple interface that is easy to navigate, which is a significant advantage for small businesses. Reviewers highlight the responsive customer service, noting that they can easily communicate through the app, enhancing their overall experience.
- According to verified reviews, Gusto's implementation process is notably quick and intuitive, with users emphasizing the ease of setup and compliance. This is a crucial factor for businesses looking to streamline their payroll processes from the start.
- Reviewers mention that while Gusto has a higher overall satisfaction score, Roll by ADP is recognized for its competitive pricing, making it an attractive option for small businesses. Users appreciate that it alerts them when payroll is due and handles tax calculations automatically, which simplifies their financial management.
- G2 reviewers highlight that Gusto's quality of support is slightly lower than Roll by ADP's, with users noting that while Gusto's support is good, Roll's customer service is particularly responsive and helpful, providing timely assistance when needed.
- Users report that Gusto's extensive features, such as direct deposit and tax filing, are well-received, but some find Roll by ADP's payroll entry and direct deposit functionalities to be slightly more efficient. This indicates that while Gusto offers a broader range of features, Roll may provide a more streamlined experience in specific areas.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Roll by ADP
Get the first 3 months FREE!
$39.00
Per Month
Get the first 3 months free. After that, pay $39/per month + $5 per employee
- Taxes calculated, deducted, and paid for you
- Pay W-2 and 1099 workers
- Payroll in all 50 states. Pay workers who live and work in different states too!
Free Trial
Gusto
Free Trial is available
Roll by ADP
Free Trial is available
Ratings
Meets Requirements
9.4
6,355
9.4
18
Ease of Use
9.5
6,562
9.3
20
Ease of Setup
9.3
5,219
9.2
17
Ease of Admin
9.3
2,254
9.6
14
Quality of Support
9.0
5,299
9.2
18
Has the product been a good partner in doing business?
9.1
2,252
9.3
14
Product Direction (% positive)
9.2
6,435
9.4
18
Features by Category
Core HR
8.8
903
Not enough data
9.0
915
Not enough data
8.1
794
Not enough data
8.6
843
Not enough data
8.8
862
Not enough data
8.7
868
Not enough data
Generative AI
7.2
472
Not enough data
Platform
8.2
2239
Not enough data
8.0
2046
Not enough data
Feature Not Available
Not enough data
8.9
2274
Not enough data
9.2
2277
Not enough data
8.9
2182
Not enough data
8.8
2243
Not enough data
9.1
2267
Not enough data
Employee Self Service
9.5
5151
|
Verified
7.9
18
8.9
4659
|
Verified
Feature Not Available
9.0
4716
|
Verified
9.4
18
Administration
9.4
4978
|
Verified
9.6
19
9.1
4595
|
Verified
Feature Not Available
9.6
5065
|
Verified
9.7
19
8.9
4443
|
Verified
Feature Not Available
9.2
4653
|
Verified
9.2
18
8.8
4158
|
Verified
7.7
16
9.1
4366
|
Verified
Feature Not Available
9.2
4540
|
Verified
7.5
17
9.2
4544
|
Verified
Feature Not Available
Taxes
9.3
4846
|
Verified
8.9
18
9.2
4716
|
Verified
8.2
18
Feature Not Available
9.1
18
Integration
8.6
4090
|
Verified
Feature Not Available
8.8
4113
|
Verified
Feature Not Available
8.8
4159
|
Verified
7.1
16
8.6
3901
|
Verified
Feature Not Available
Platform
9.0
4576
|
Verified
8.1
18
9.2
4568
|
Verified
9.2
18
9.3
4798
|
Verified
9.2
18
9.2
4447
|
Verified
8.2
17
Benefits Administration Platform Features
9.0
1358
Not enough data
8.9
1313
Not enough data
8.4
1218
Not enough data
9.0
1328
Not enough data
9.1
1307
Not enough data
9.2
1345
Not enough data
9.0
1276
Not enough data
8.8
1251
Not enough data
Benefits Administration Platform Features
9.0
1358
Not enough data
8.9
1313
Not enough data
8.4
1218
Not enough data
9.0
1328
Not enough data
9.1
1307
Not enough data
9.2
1345
Not enough data
9.0
1276
Not enough data
9.1
928
Not enough data
8.8
1251
Not enough data
8.5
1058
Not enough data
8.3
975
Not enough data
8.9
1040
Not enough data
Generative AI
7.2
838
Not enough data
7.2
835
Not enough data
7.1
830
Not enough data
Platform
8.2
2239
Not enough data
8.0
2046
Not enough data
Feature Not Available
Not enough data
8.9
2274
Not enough data
9.2
2277
Not enough data
8.9
2182
Not enough data
8.8
2243
Not enough data
9.1
2267
Not enough data
Automation
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.5
183
Not enough data
9.2
192
Not enough data
8.9
183
Not enough data
Platform Performance
8.8
189
Not enough data
8.5
177
Not enough data
Platform Functionality
9.1
184
Not enough data
8.5
180
Not enough data
8.8
177
Not enough data
Platform Additional Functionality
8.8
180
Not enough data
8.4
174
Not enough data
8.1
171
Not enough data
Generative AI
7.3
157
Not enough data
Platform Basics
9.2
773
Not enough data
9.2
778
Not enough data
Platform Administration
8.6
711
Not enough data
9.1
756
Not enough data
9.0
763
Not enough data
Platform Payment Content
9.0
760
Not enough data
8.4
652
Not enough data
9.1
735
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
7.6
241
Not enough data
7.9
242
Not enough data
7.8
244
Not enough data
7.9
245
Not enough data
8.0
246
Not enough data
Platform Content
8.7
1152
Not enough data
9.1
1175
Not enough data
9.2
1174
Not enough data
8.4
1087
Not enough data
8.8
1101
Not enough data
8.6
1093
Not enough data
Platform Additional Functionality
9.2
1153
Not enough data
8.7
1092
Not enough data
8.5
1066
Not enough data
8.9
1112
Not enough data
9.1
1135
Not enough data
Platform Data
8.4
1018
Not enough data
8.7
1057
Not enough data
8.8
1041
Not enough data
Platform
8.2
2239
Not enough data
8.0
2046
Not enough data
Feature Not Available
Not enough data
8.9
2274
Not enough data
9.2
2277
Not enough data
8.9
2182
Not enough data
8.8
2243
Not enough data
9.1
2267
Not enough data
Recruiting and Onboarding
8.0
992
Not enough data
9.0
1101
Not enough data
Categories
Categories
Shared Categories
Gusto and Roll by ADP are categorized as Payroll
Unique Categories
Gusto is categorized as Contractor Management, Contractor Payments, Onboarding, Benefits Administration, Core HR, and Time & Attendance
Roll by ADP has no unique categories
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Roll by ADP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.5%
Computer Software
5.2%
Accounting
5.2%
Health, Wellness and Fitness
4.8%
Hospital & Health Care
4.5%
Other
74.8%
Consulting
13.6%
Consumer Services
13.6%
Real Estate
9.1%
Telecommunications
4.5%
Retail
4.5%
Other
54.5%
Discussions
Is there an app for Gusto payroll?
4 Comments
MM
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
Roll by ADP has no discussions with answers
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