G2 reviewers report that Gusto excels in ease of use, with many users highlighting its intuitive interface and features like the On-Demand Pay option, which allows employees to access their earnings quickly. This user-friendly design makes payroll management straightforward and efficient.
Users say that QuickBooks Desktop Payroll offers a level of control over information that some find beneficial, allowing them to handle payroll without relying on external deadlines. However, this self-service approach can come with a steeper learning curve compared to Gusto's more guided experience.
Reviewers mention Gusto's excellent customer support, which is frequently praised for being responsive and helpful. Users appreciate the ability to get assistance when needed, enhancing their overall experience with the platform.
According to verified reviews, QuickBooks Desktop Payroll provides a robust dashboard for time entry and processing, making it easier for users to manage payroll tasks. However, some users feel that the interface could be more modern and intuitive compared to Gusto's design.
G2 reviewers highlight Gusto's ability to integrate various payroll functions, such as paying both US and international contractors seamlessly. This flexibility is a significant advantage for businesses with diverse payroll needs, setting Gusto apart in terms of functionality.
Users express that while QuickBooks Desktop Payroll has strong reporting capabilities, Gusto's flexible data views allow for better customization and insights, making it easier for leaders to access the information they need to make informed decisions.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
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