G2 reviewers report that Gusto excels in user-friendliness, with many users appreciating its simple interface that feels comprehensive without being overwhelming. One user noted, "I like Gusto because it’s simple in the best way," highlighting its ease of use for various HR tasks.
Users say Performance Pro shines in goal-setting features, with feedback emphasizing its ability to "set goals, evaluate goals, and set future goals." This functionality is particularly beneficial for organizations focused on performance management.
Reviewers mention that Gusto's implementation process is notably smooth, with many users finding it quick to onboard new employees and manage payroll. One user remarked on its "user-friendly and organized pathway for many of our HR systems," which contributes to a seamless experience.
According to verified reviews, Performance Pro receives high marks for its support quality, with users appreciating the responsiveness and helpfulness of the support team. One user specifically noted the "quality of support" as a strong point, which can be crucial for organizations needing assistance.
G2 reviewers highlight that while Performance Pro has a solid performance management focus, it may not cater as effectively to smaller businesses compared to Gusto, which is tailored for small-business needs. Gusto's market presence is significantly larger in this segment, with 84.1% of reviews coming from small businesses.
Users say that Gusto's pricing is perceived as reasonable for the value it provides, with one user mentioning the "great referral program" as an added perk. This affordability, combined with its extensive feature set, makes it a popular choice among small businesses.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
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