G2 reviewers report that Gusto excels in user-friendliness, with many users appreciating its intuitive design and straightforward navigation. One user highlighted that Gusto is "simple in the best way," making it easy to manage payroll and HR tasks without feeling overwhelmed.
Users say that Paypro Workforce Management offers robust payroll processing capabilities, with specific praise for its accrual tracking features. Reviewers noted that the implementation team was dedicated and effective, ensuring that complex rules and policies were seamlessly integrated into the platform.
According to verified reviews, Gusto significantly outperforms Paypro in overall satisfaction, reflected in its high G2 Scores across various categories. Users frequently mention that Gusto provides a comprehensive solution for payroll, benefits tracking, and compliance, making it a preferred choice for small businesses.
Reviewers mention that while Gusto has a strong support system, Paypro's customer service is also commendable, with users praising their representative for being responsive and solution-oriented. This level of support can be crucial for businesses navigating complex HR needs.
G2 reviewers highlight that Gusto's implementation process is quick and efficient, with many users appreciating the intuitive onboarding wizard that simplifies setup. In contrast, while Paypro's implementation team is noted for their hard work, some users may find the initial setup more challenging due to the complexity of their requirements.
Users report that Gusto's pricing is perceived as reasonable for the value it provides, especially for small businesses. In comparison, while Paypro's pricing details are less clear, users have expressed satisfaction with the overall robustness of the software, indicating that it may cater better to mid-market companies with more complex needs.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
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