G2 reviewers report that Gusto excels in user experience, particularly highlighting its intuitive interface that simplifies payroll and expense management. Users appreciate features like the ability to log hours easily and split shifts into multiple time blocks, making daily tasks more manageable.
Users say that Paycom offers a cohesive experience with all modules integrated, which can streamline processes for larger organizations. However, some users feel that while it is easy to use, it may not be as flexible as Gusto for specific workflows.
Reviewers mention that Gusto's implementation process is notably quick and straightforward, with many praising the ease of setup and compliance features. This is particularly beneficial for startups and small businesses looking to get up and running without extensive delays.
According to verified reviews, Paycom's ease of use is frequently highlighted, especially for salaried employees who appreciate the simplicity of entering work hours without needing to log exact times. This feature is particularly useful for those who prefer a more straightforward approach to time tracking.
G2 reviewers report that Gusto consistently receives high marks for customer support, with users noting that the platform feels like a true partner in business. This level of support can be crucial for small businesses that may not have dedicated HR resources.
Users say that while Paycom is effective for mid-market companies, it may not cater as well to the unique needs of smaller businesses, which Gusto seems to prioritize. This distinction can influence a buyer's decision based on their company size and specific requirements.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
What kind of employee training does Paycom provide and what’s the implementation process?
3 Comments
AL
"Paycom reps have shown up on-site and given training. However, on the business side of things, they can be lacking. The reference guides kind of miss the...Read more
What is your experience with the software?
2 Comments
AG
Our experience was positive. Coming from ADP, Paycom was a complete package and simplified our systems. We've definitely saved a lot of money that way....Read more
Has anyone used the Expense management tool? Has it served to be useful?
2 Comments
DL
Multi project management is a crucial part of running a successful business. Companies https://www.epicflow.com/features/competence-management/ are often...Read more
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