Compare Gusto and Paycom 
At a Glance
Market Segments
Small-Business (83.9% of reviews)
Mid-Market (74.8% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
No pricing available
Gusto
Star Rating
(9,380)4.6 out of 5
Market Segments
Small-Business (83.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansPaycom
Star Rating
(6,131)4.5 out of 5
Market Segments
Mid-Market (74.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PaycomSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user-friendliness, with many users appreciating its intuitive design. One user mentioned, "I like Gusto because it’s simple in the best way: it’s easy to use without feeling stripped down," highlighting its balance of functionality and simplicity.
- Users say that Gusto's implementation process is notably quick and straightforward. Reviewers have praised the platform for providing a "user-friendly and organized pathway for many of our HR systems," making it easier to onboard and manage employees effectively.
- According to verified reviews, Paycom is recognized for its accessibility, with users noting that it is "very simple and easy for employees to understand the process." This suggests that Paycom may be a good fit for organizations prioritizing employee self-service capabilities.
- Reviewers mention that Gusto's payroll features are particularly strong, with one user stating it helps them "stay compliant with tax agencies." This focus on compliance and ease of payroll management is a significant advantage for small businesses looking for reliable solutions.
- G2 reviewers highlight that while Paycom offers a comprehensive suite of features, some users find it less intuitive than Gusto. One user noted, "I have access to everything I could possibly need for work," but this ease of access may come at the cost of a steeper learning curve for new users.
- Users report that Gusto's customer support is highly rated, with many praising its responsiveness and helpfulness. One user remarked on the "fast updates/emails," indicating that Gusto is committed to providing timely assistance, which can be crucial for businesses navigating HR challenges.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Paycom
No pricing availableFree Trial
Gusto
Free Trial is available
Paycom
No trial information availableRatings
Meets Requirements
9.4
6,885
8.6
1,292
Ease of Use
9.5
7,102
9.1
3,756
Ease of Setup
9.3
5,711
7.8
742
Ease of Admin
9.3
2,367
8.3
747
Quality of Support
9.0
5,723
8.5
1,192
Has the product been a good partner in doing business?
9.1
2,364
8.3
743
Product Direction (% positive)
9.2
6,941
8.1
1,250
Features by Category
Core HR
8.8
907
8.5
398
9.0
942
8.8
439
8.1
799
7.9
274
8.6
847
8.4
314
8.8
873
8.6
367
8.7
879
8.6
405
Generative AI
7.2
474
Feature Not Available
Platform
8.2
2247
8.1
555
8.0
2049
7.4
408
Feature Not Available
7.8
303
8.9
2289
8.6
569
9.2
2288
8.8
556
8.9
2194
8.8
544
8.8
2255
8.6
555
9.1
2274
8.6
567
Expense Reports
Not enough data
8.8
173
|
Verified
Not enough data
8.5
137
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
150
|
Verified
Not enough data
9.1
184
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
112
|
Verified
Agentic AI - Expense Management
Not enough data
6.9
17
Not enough data
6.7
17
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
180
|
Verified
Generative AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
9.2
147
|
Verified
Not enough data
9.0
139
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
8.1
98
Not enough data
8.4
109
|
Verified
Administration
Not enough data
8.8
105
|
Verified
Administration
Not enough data
8.4
214
Not enough data
8.6
242
|
Verified
Not enough data
8.6
248
|
Verified
Not enough data
8.8
228
|
Verified
Not enough data
8.8
254
|
Verified
Platform
Not enough data
8.7
266
|
Verified
Not enough data
8.0
208
|
Verified
Not enough data
8.0
158
Not enough data
8.9
252
|
Verified
Not enough data
8.9
252
|
Verified
Not enough data
Feature Not Available
Employee Self Service
9.5
5308
|
Verified
9.2
885
|
Verified
8.9
4740
|
Verified
8.7
765
|
Verified
9.0
4787
|
Verified
9.0
824
|
Verified
Administration
9.4
5150
|
Verified
9.1
817
|
Verified
9.1
4694
|
Verified
8.8
833
|
Verified
9.6
5136
|
Verified
9.4
864
|
Verified
8.9
4474
|
Verified
8.6
536
|
Verified
9.2
4684
|
Verified
9.1
786
|
Verified
8.8
4170
|
Verified
8.9
674
|
Verified
9.1
4379
|
Verified
9.0
771
|
Verified
9.2
4561
|
Verified
9.2
769
|
Verified
9.2
4552
|
Verified
9.2
764
|
Verified
Taxes
9.3
4950
|
Verified
9.0
788
|
Verified
9.2
4794
|
Verified
8.9
724
|
Verified
Feature Not Available
Feature Not Available
Integration
8.6
4148
|
Verified
8.1
493
8.8
4130
|
Verified
8.6
601
8.8
4178
|
Verified
8.2
501
8.6
3904
|
Verified
Feature Not Available
Platform
9.0
4653
|
Verified
8.7
765
|
Verified
9.2
4597
|
Verified
8.9
776
|
Verified
9.3
4975
|
Verified
8.9
828
|
Verified
9.2
4507
|
Verified
8.8
726
|
Verified
Benefits Administration Platform Features
9.0
1361
8.9
87
8.9
1315
8.8
84
8.4
1220
Feature Not Available
9.0
1335
8.8
84
9.1
1308
8.2
75
9.2
1349
9.0
85
9.0
1277
8.6
79
8.8
1253
8.6
80
Benefits Administration Platform Features
9.0
1361
8.9
87
8.9
1315
8.8
84
8.4
1220
Feature Not Available
9.0
1335
8.8
84
9.1
1308
8.2
75
9.2
1349
9.0
85
9.0
1277
8.6
79
9.1
930
8.7
49
8.8
1253
8.6
80
8.5
1059
7.7
58
8.3
976
7.5
59
8.9
1042
8.8
64
Generative AI
7.2
839
Feature Not Available
7.2
836
Feature Not Available
7.1
831
Feature Not Available
Platform
8.2
2247
8.1
555
8.0
2049
7.4
408
Feature Not Available
7.8
303
8.9
2289
8.6
569
9.2
2288
8.8
556
8.9
2194
8.8
544
8.8
2255
8.6
555
9.1
2274
8.6
567
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Automation
8.0
5
8.8
314
Logistics
Not enough data
8.7
317
Not enough data
8.8
305
Not enough data
8.3
266
Management
Not enough data
8.1
249
9.4
8
8.4
277
Not enough data
8.5
311
Not enough data
9.0
349
Not enough data
8.9
345
10.0
8
9.2
356
Not enough data
8.9
313
Monitoring
Not enough data
8.5
258
Not enough data
8.7
297
Not enough data
Feature Not Available
Processing
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Compliance
Not enough data
8.6
7
Not enough data
7.4
7
Not enough data
8.6
7
Integration
Not enough data
Feature Not Available
Not enough data
8.3
7
Not enough data
Feature Not Available
Reporting
Not enough data
Feature Not Available
Not enough data
8.3
7
Not enough data
8.3
7
Customization
Not enough data
8.7
39
Not enough data
8.8
36
HR Content
Not enough data
8.5
39
Not enough data
8.6
39
Not enough data
8.9
41
Logistics
Not enough data
9.0
39
Not enough data
9.2
41
Not enough data
7.5
35
Management
Not enough data
7.6
34
Not enough data
8.6
37
Not enough data
7.8
37
Not enough data
8.5
41
Not enough data
8.7
39
Generative AI
Not enough data
7.3
30
Not enough data
7.4
30
Basics
Not enough data
9.1
9
Not enough data
9.1
9
Content
Not enough data
8.7
9
Not enough data
8.3
9
Not enough data
8.1
8
Performance
Not enough data
8.8
8
Not enough data
8.8
7
Not enough data
8.3
7
Training & eLearning
Not enough data
8.8
106
Not enough data
8.8
122
Not enough data
8.6
106
Not enough data
8.6
131
Not enough data
8.7
123
Not enough data
8.7
130
Platform Basics
Not enough data
Feature Not Available
Not enough data
8.9
78
Platform Data
Not enough data
8.6
74
Not enough data
Feature Not Available
Not enough data
8.8
76
Platform Content
Not enough data
8.5
74
Not enough data
8.1
70
Not enough data
8.1
70
Generative AI
Not enough data
Feature Not Available
Background Check Administration
Not enough data
8.4
245
|
Verified
Not enough data
8.9
141
Not enough data
8.9
144
Background Check Data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
152
Background Check Additional Functionality
Not enough data
8.5
127
Not enough data
9.0
145
Not enough data
8.9
132
AI Insight Check - Background Check
Not enough data
6.8
22
AI Investigation and Verification - Background Check
Not enough data
6.8
22
Platform Basics
8.5
184
Not enough data
9.2
193
Not enough data
8.9
184
Not enough data
Platform Performance
8.8
191
Not enough data
8.5
178
Not enough data
Platform Functionality
9.0
186
Not enough data
8.5
181
Not enough data
8.8
178
Not enough data
Platform Additional Functionality
8.8
181
Not enough data
8.4
175
Not enough data
8.1
172
Not enough data
Generative AI
7.3
158
Not enough data
Training & eLearning
Not enough data
8.8
122
Not enough data
8.7
105
Not enough data
8.6
131
Not enough data
8.7
123
Training & eLearning
Not enough data
8.6
106
Not enough data
8.7
130
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
8.6
131
Not enough data
8.7
130
Platform Basics
Not enough data
8.7
18
Not enough data
Feature Not Available
Not enough data
8.9
18
Platform Content
Not enough data
8.8
16
Not enough data
8.4
16
Not enough data
8.5
16
Platform Additional Functionality
Not enough data
8.9
16
Not enough data
9.2
16
Not enough data
Feature Not Available
Not enough data
9.0
16
Not enough data
8.2
16
Not enough data
8.3
16
Platform
8.2
2247
8.1
555
8.0
2049
7.4
408
Feature Not Available
7.8
303
8.9
2289
8.6
569
9.2
2288
8.8
556
8.9
2194
8.8
544
8.8
2255
8.6
555
9.1
2274
8.6
567
Platform Basics
Not enough data
9.0
67
Not enough data
Feature Not Available
Not enough data
9.0
69
Platform Content
Not enough data
9.1
70
Not enough data
9.2
69
Not enough data
8.7
68
Not enough data
9.1
69
Platform Additional Functionality
Not enough data
9.2
69
Not enough data
9.2
67
Not enough data
Feature Not Available
Platform Performance
Not enough data
8.9
69
Not enough data
9.0
64
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.7
200
Not enough data
8.5
198
Not enough data
8.8
224
Not enough data
9.0
309
Not enough data
8.9
237
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
265
Not enough data
8.9
265
Not enough data
Feature Not Available
Benchmarking and Equity - Compensation Management
Not enough data
Feature Not Available
Not enough data
8.2
79
Not enough data
8.2
83
Platform
8.2
2247
8.1
555
8.0
2049
7.4
408
Feature Not Available
7.8
303
8.9
2289
8.6
569
9.2
2288
8.8
556
8.9
2194
8.8
544
8.8
2255
8.6
555
9.1
2274
8.6
567
Platform Content
Not enough data
8.2
21
Not enough data
8.2
21
Not enough data
8.2
22
Platform Basics
Not enough data
8.3
22
Not enough data
Feature Not Available
Not enough data
8.4
22
Platform Additional Functionality
Not enough data
8.3
21
Not enough data
8.3
21
Not enough data
8.6
22
Platform Basics
Not enough data
8.8
14
Not enough data
Feature Not Available
Not enough data
9.4
13
Platform Content
Not enough data
9.2
12
Not enough data
9.2
12
Not enough data
9.2
12
Platform Additional Functionality
Not enough data
9.2
12
Not enough data
9.3
14
Not enough data
9.2
12
Not enough data
9.0
13
Not enough data
Feature Not Available
Not enough data
9.2
12
Not enough data
9.1
11
Platform Basics
Not enough data
8.5
44
Not enough data
8.6
44
Not enough data
8.7
45
Platform Content
Not enough data
8.7
43
Not enough data
8.4
41
Not enough data
8.4
42
Platform Additional Functionality
Not enough data
8.3
41
Not enough data
8.8
43
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
Feature Not Available
Performance reviews
Not enough data
8.2
125
|
Verified
Not enough data
8.5
95
Not enough data
8.6
142
|
Verified
Goals
Not enough data
8.3
133
|
Verified
Not enough data
8.3
82
Feedback
Not enough data
8.5
86
Not enough data
8.0
69
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data
Not enough data
8.5
154
|
Verified
Not enough data
8.7
143
|
Verified
Agentic AI - Performance Management
Not enough data
7.0
33
Not enough data
6.8
32
Payments
Not enough data
8.0
26
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Financial wellness
Not enough data
7.4
24
Not enough data
7.9
25
Not enough data
8.2
25
Administration
Not enough data
8.5
27
Not enough data
8.7
26
Not enough data
8.9
25
Not enough data
Feature Not Available
Platform Basics
9.2
773
Not enough data
9.2
778
Not enough data
Platform Administration
8.6
711
Not enough data
9.1
757
Not enough data
9.0
763
Not enough data
Platform Payment Content
9.0
760
Not enough data
8.4
652
Not enough data
9.1
737
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
8.3
21
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
20
Not enough data
8.5
21
Not enough data
8.6
21
Additional Features - Compensation Planning
Not enough data
8.6
21
Not enough data
8.3
22
Not enough data
Feature Not Available
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
6.8
37
Not enough data
6.7
37
Not enough data
6.8
38
Sourcing
Not enough data
Feature Not Available
Not enough data
8.3
272
Not enough data
7.6
46
Not enough data
7.9
52
Not enough data
7.7
48
Candidate Management - Applicant Tracking System
Not enough data
8.4
251
Not enough data
7.9
46
Not enough data
8.1
48
Not enough data
7.0
44
Not enough data
7.1
44
Not enough data
7.4
44
Not enough data
7.6
46
Platform
8.2
2247
8.1
555
8.0
2049
7.4
408
Feature Not Available
7.8
303
8.9
2289
8.6
569
9.2
2288
8.8
556
8.9
2194
8.8
544
8.8
2255
8.6
555
9.1
2274
8.6
567
AI - Applicant Tracking Systems (ATS)
Not enough data
6.8
37
Not enough data
6.9
38
Not enough data
6.7
37
Agentic AI - Onboarding
7.7
243
6.8
50
7.9
243
6.9
50
7.8
245
6.8
50
7.9
246
6.8
49
8.0
247
6.9
50
Platform Content
8.7
1153
8.5
420
9.1
1177
8.8
452
9.2
1178
9.0
458
8.4
1089
8.5
340
8.8
1102
8.4
340
8.6
1095
8.4
326
Platform Additional Functionality
9.2
1156
9.0
497
8.7
1093
Feature Not Available
8.5
1067
8.4
364
8.9
1113
8.8
422
9.1
1137
8.8
450
Platform Data
8.4
1019
Feature Not Available
8.7
1059
8.8
375
8.8
1042
8.6
273
Platform
8.2
2247
8.1
555
8.0
2049
7.4
408
Feature Not Available
7.8
303
8.9
2289
8.6
569
9.2
2288
8.8
556
8.9
2194
8.8
544
8.8
2255
8.6
555
9.1
2274
8.6
567
Recruiting and Onboarding
8.0
993
8.2
333
9.0
1107
8.8
481
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.6
94
Not enough data
8.7
92
Not enough data
8.9
98
Not enough data
8.6
82
Course Delivery
Not enough data
8.9
106
Not enough data
8.9
111
Not enough data
9.1
95
Course Management
Not enough data
Feature Not Available
Not enough data
8.8
86
Not enough data
8.8
90
Not enough data
8.9
74
LMS Marketplace
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Interface
Not enough data
8.9
76
Not enough data
8.6
77
Training & eLearning
Not enough data
8.8
106
Not enough data
8.8
122
Not enough data
8.6
106
Not enough data
8.7
105
Not enough data
8.6
131
Not enough data
8.7
123
Not enough data
8.7
130
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
6.7
10
Not enough data
6.7
10
Time Tracking
Not enough data
9.0
148
Not enough data
8.1
129
Not enough data
7.5
112
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
180
|
Verified
Mobile Time Tracking
Not enough data
8.7
123
Administration
Not enough data
8.4
214
Not enough data
8.6
242
|
Verified
Not enough data
8.6
248
|
Verified
Not enough data
8.8
228
|
Verified
Not enough data
8.8
254
|
Verified
Platform
Not enough data
8.7
266
|
Verified
Not enough data
8.0
208
|
Verified
Not enough data
8.0
158
Not enough data
8.9
252
|
Verified
Not enough data
8.9
252
|
Verified
Not enough data
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.2
2247
8.1
555
8.0
2049
7.4
408
Feature Not Available
7.8
303
8.9
2289
8.6
569
9.2
2288
8.8
556
8.9
2194
8.8
544
8.8
2255
8.6
555
9.1
2274
8.6
567
Platform
8.2
2247
8.1
555
8.0
2049
7.4
408
Feature Not Available
7.8
303
8.9
2289
8.6
569
9.2
2288
8.8
556
8.9
2194
8.8
544
8.8
2255
8.6
555
9.1
2274
8.6
567
Workforce Management Platform Features
Not enough data
Feature Not Available
Not enough data
8.6
169
Not enough data
9.1
269
Not enough data
8.9
258
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
195
Not enough data
9.1
250
Not enough data
8.6
171
Not enough data
8.8
188
Platform
8.2
2247
8.1
555
8.0
2049
7.4
408
Feature Not Available
7.8
303
8.9
2289
8.6
569
9.2
2288
8.8
556
8.9
2194
8.8
544
8.8
2255
8.6
555
9.1
2274
8.6
567
Categories
Categories
Shared Categories
Gusto and Paycom are categorized as Time & Attendance, Onboarding, Benefits Administration, Core HR, Payroll, HCM Software, and Performance Management
Unique Categories
Gusto is categorized as Contractor Payments and Contractor Management
Paycom is categorized as Compensation Planning, Training Management Systems, Applicant Tracking Systems (ATS), Time Tracking, AI Chatbots, Background Check, Employee Scheduling, Benefits Support, Expense Management, Corporate Learning Management Systems, Multi-Country Payroll, HR Service Delivery, Earned Wage Access, Compensation Management, Job Search Sites, Career Management, Workforce Management, Course Authoring, HR Compliance, eLearning Content, Microlearning Platforms, Harassment Prevention Training, and AI Agents for HR
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paycom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.7%
Computer Software
5.1%
Accounting
5.0%
Health, Wellness and Fitness
4.8%
Hospital & Health Care
4.6%
Other
74.8%
Hospital & Health Care
9.6%
Non-Profit Organization Management
5.4%
Manufacturing
3.9%
Automotive
3.9%
Health, Wellness and Fitness
3.6%
Other
73.7%
Discussions
Is there an app for Gusto payroll?
4 Comments
TC
No, only for employees. You can only run payroll using a browser.Read more
What kind of employee training does Paycom provide and what’s the implementation process?
3 Comments
JL
Our implementation was a nightmare. Worst experience in my professional career with a vendor. They over promised and under delivered. We had to push back...Read more
How can employees elect to contribute all bonus earnings directly into their 401k
2 Comments
AG
Depends on the 401k Provider and how your company sets your 401k up. There are many variables and rules to consider that exist outside of the Paycom system.Read more
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