G2 reviewers report that Gusto excels in user experience, with many praising its straightforward interface and ease of use. Users appreciate features like the ability to log hours easily and split shifts into multiple time blocks, making daily tasks more manageable.
According to verified reviews, PayCheck offers a simplified UI and a wide range of features, which some users find beneficial for payroll management. However, it struggles to match the overall satisfaction levels seen with Gusto, as reflected in its lower ratings.
Users say that Gusto's implementation process is quick and intuitive, with many highlighting the ease of setup and compliance as significant advantages. This is particularly beneficial for startups looking to streamline their payroll processes.
Reviewers mention that while PayCheck automates payroll processes effectively, it lacks the same level of support and user satisfaction as Gusto. Users have noted that Gusto's customer support is more responsive and helpful, contributing to a better overall experience.
G2 reviewers highlight Gusto's strong performance in areas like tax calculation and direct deposit, with users noting that these features are reliable and easy to navigate. In contrast, PayCheck's performance in these areas is seen as less robust, which can lead to frustration for users.
According to recent feedback, Gusto is particularly favored by small businesses, with 84.2% of reviews coming from this segment. PayCheck, while popular in the mid-market, does not resonate as strongly with smaller companies, which may limit its appeal for startups and small teams.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
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