G2 reviewers report that Gusto excels in user experience, with many praising its intuitive interface and smooth onboarding process. Users appreciate features like automated task tracking based on state and local laws, which alleviates concerns about compliance.
Users say that PayCheck offers a simplified user interface and a wide range of features, making it easy to implement. However, it struggles to match the overall satisfaction levels seen with Gusto, as evidenced by its lower ratings and fewer recent reviews.
Reviewers mention that Gusto's customer support is highly rated, with users highlighting the responsiveness and helpfulness of the support team. In contrast, PayCheck's support is seen as less effective, which can be a significant drawback for users needing assistance.
According to verified reviews, Gusto's automation capabilities are a standout feature, allowing users to manage payroll efficiently without worrying about missed deadlines. PayCheck also automates payroll processes, but users feel it lacks the same level of reliability and ease.
G2 reviewers highlight that Gusto's flexibility in managing payroll, including direct deposit and tax filing, is a major advantage. Users appreciate having control over payroll timing, which is not as prominently noted in PayCheck's feedback.
Users report that while both platforms offer valuable features, Gusto's overall performance and satisfaction ratings significantly outshine PayCheck's, making it a more trusted choice for small businesses looking for a comprehensive payroll solution.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
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Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
What is Gusto used for?
2 Comments
PP
Gusto is payroll software. Online Payroll & HR Solutions etc.Gusto handles payments to employees and contractors and also handles paperwork necessary to help...Read more
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