# Gusto, Papaya Global vs SurePayroll Comparison

| | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 10,310 | 55 | 532 | 
| **Largest Market Segment** | Small-Business (84.0% of reviews) | Mid-Market (57.1% of reviews) | Small-Business (91.5% of reviews) | 
| **Entry Level Price** | Starting at $49.00 Per Month | Starting at $499.00 1 Employee Per Month | Contact SurePayroll | 

---
## Top Pros & Cons

### Gusto

Pros:
- Ease of Use (5184 reviews)
- Payroll Ease (2721 reviews)

Cons:
- Missing Features (619 reviews)
- Poor Customer Support (548 reviews)

### Papaya Global

Pros:
- Ease of Use (23 reviews)
- Helpful (15 reviews)

Cons:
- Delays (4 reviews)
- Invoicing Issues (4 reviews)

### SurePayroll

Pros:
- Payroll (4 reviews)
- Customer Support (3 reviews)

Cons:
- Poor Customer Support (5 reviews)
- Misleading Sales Practices (3 reviews)

---
## Ratings Comparison
| Rating | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
  | **Meets Requirements** | 9.4 (7394 reviews) | 9.0 (38 reviews) | 8.9 (447 reviews) | 
  | **Ease of Use** | 9.5 (7626 reviews) | 9.0 (40 reviews) | 8.9 (452 reviews) | 
  | **Ease of Setup** | 9.3 (6204 reviews) | 9.3 (30 reviews) | 8.8 (311 reviews) | 
  | **Ease of Admin** | 9.3 (2376 reviews) | 9.2 (24 reviews) | 9.1 (308 reviews) | 
  | **Quality of Support** | 9.0 (6145 reviews) | 9.4 (38 reviews) | 8.7 (447 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (2373 reviews) | 9.4 (24 reviews) | 9.0 (309 reviews) | 
  | **Product Direction (% positive)** | 9.2 (7385 reviews) | 10.0 (38 reviews) | 8.0 (446 reviews) | 

---
## Pricing

### Gusto

#### Entry-Level Pricing

Plan: Simple Plan

Price: Starting at $49.00 Per Month

Description: For small businesses or s-corps needing basic payroll.

Key Features:
- Full-service single-state payroll including W-2s and 1099s
- Basic support
-  Employee profiles and self-service

[Browse all 3 editions](https://www.g2.com/products/gusto/pricing)

#### Free Trial

Yes

### Papaya Global

#### Entry-Level Pricing

Plan: EOR

Price: Starting at $499.00 1 Employee Per Month

Description: Bringing together the power of technology and an extensive, high-quality, and robust network of DCEs to provide the best EOR experience – for employers and employees.

Key Features:
- Immigration services 
- Built-in EOR payments
- Funds secured in your wallet

[Browse all 5 editions](https://www.g2.com/products/papaya-global/pricing)

#### Free Trial

No

### SurePayroll

#### Entry-Level Pricing

Plan: SurePayroll

Price: Contact SurePayroll

Description: Small Business Is Our Business.



[Learn more about SurePayroll](https://www.g2.com/products/surepayroll/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 2789 |
| **Papaya Global** | N/A | N/A |
| **SurePayroll** | N/A | N/A |

#### Core HR

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Organization Management** | 8.8 (913 reviews) | Not enough data | Not enough data | 
| **Time, Attendance, and PTO** | 9.0 (957 reviews) | Not enough data | Not enough data | 
| **Expense Management** | 8.1 (802 reviews) | Not enough data | Not enough data | 
| **Salary Structures** | 8.6 (851 reviews) | Not enough data | Not enough data | 
| **Compliance** | 8.8 (880 reviews) | Not enough data | Not enough data | 
| **Benefits Administration** | 8.8 (888 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **AI Text Summarization** | 7.2 (473 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Customization ** | 8.2 (2268 reviews) | Not enough data | Not enough data | 
| **Integration APIs** | 8.0 (2063 reviews) | Not enough data | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | Not enough data | 
| **User, Role, and Access Management** | 8.9 (2311 reviews) | Not enough data | Not enough data | 
| **Performance** | 9.2 (2348 reviews) | Not enough data | Not enough data | 
| **Mobility** | 8.9 (2242 reviews) | Not enough data | Not enough data | 
| **Reporting** | 8.7 (2294 reviews) | Not enough data | Not enough data | 
| **Dashboards** | 9.1 (2288 reviews) | Not enough data | Not enough data | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 9.1/10 | 6658 |
| **Papaya Global** | N/A | N/A |
| **SurePayroll** | 8.7/10 | 387 |

#### Employee Self Service

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Web Portal** | 9.5 (5452 reviews) ✓ Verified | Not enough data | 8.7 (330 reviews) ✓ Verified | 
| **Benefits Manager** | 8.9 (4813 reviews) ✓ Verified | Not enough data | 8.0 (188 reviews) ✓ Verified | 
| **Mobile** | 9.0 (4860 reviews) ✓ Verified | Not enough data | 7.9 (195 reviews) ✓ Verified | 

#### Administration

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Payroll Entry** | 9.4 (5281 reviews) ✓ Verified | Not enough data | 9.1 (369 reviews) ✓ Verified | 
| **Time Off Accrual** | 9.1 (4782 reviews) ✓ Verified | Not enough data | 8.2 (191 reviews) ✓ Verified | 
| **Direct Deposit** | 9.6 (5215 reviews) ✓ Verified | Not enough data | 9.3 (356 reviews) ✓ Verified | 
| **Expense Reimbursement** | 8.9 (4491 reviews) ✓ Verified | Not enough data | 8.7 (183 reviews) ✓ Verified | 
| **Pre-tax Deductions** | 9.2 (4708 reviews) ✓ Verified | Not enough data | 8.7 (265 reviews) ✓ Verified | 
| **Wage Garnishment** | 8.8 (4172 reviews) ✓ Verified | Not enough data | 8.4 (140 reviews) ✓ Verified | 
| **Approvals** | 9.1 (4388 reviews) ✓ Verified | Not enough data | 9.0 (251 reviews) ✓ Verified | 
| **Check/W-2 Printing** | 9.2 (4569 reviews) ✓ Verified | Not enough data | 8.9 (261 reviews) ✓ Verified | 
| **Check/W-2 Delivery** | 9.2 (4558 reviews) ✓ Verified | Not enough data | 9.0 (245 reviews) ✓ Verified | 

#### Taxes

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Tax Calculation** | 9.3 (5042 reviews) ✓ Verified | Not enough data | 9.1 (347 reviews) ✓ Verified | 
| **Tax Filing** | 9.2 (4863 reviews) ✓ Verified | Not enough data | 9.1 (247 reviews) ✓ Verified | 
| **Automatic Tax Payment** | Feature Not Available | Not enough data | Feature Not Available | 

#### Integration

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **API / Integration** | 8.6 (4198 reviews) ✓ Verified | Not enough data | 8.1 (106 reviews) ✓ Verified | 
| **Time Tracking Integration** | 8.8 (4145 reviews) ✓ Verified | Not enough data | 8.5 (46 reviews) | 
| **Accounting Integration** | 8.8 (4200 reviews) ✓ Verified | Not enough data | 8.4 (53 reviews) | 
| **Core HR Integration** | 8.6 (3906 reviews) ✓ Verified | Not enough data | 8.5 (43 reviews) | 

#### Platform

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Reporting and Dashboards** | 9.0 (4681 reviews) ✓ Verified | Not enough data | 8.9 (337 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 9.2 (4615 reviews) ✓ Verified | Not enough data | 9.0 (327 reviews) ✓ Verified | 
| **Performance and Reliability** | 9.3 (5142 reviews) ✓ Verified | Not enough data | 9.1 (346 reviews) ✓ Verified | 
| **Scalability** | 9.2 (4523 reviews) ✓ Verified | Not enough data | 9.0 (271 reviews) ✓ Verified | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.7/10 | 2791 |
| **Papaya Global** | N/A | N/A |
| **SurePayroll** | N/A | N/A |

#### Benefits Administration Platform Features

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Benefits Record Management** | 9.0 (1364 reviews) | Not enough data | Not enough data | 
| **Enrollment Planning** | 8.9 (1316 reviews) | Not enough data | Not enough data | 
| **Third-Party Carrier Integration** | 8.4 (1222 reviews) | Not enough data | Not enough data | 
| **Document Management** | 9.0 (1341 reviews) | Not enough data | Not enough data | 
| **Total Compensation Statements** | 9.1 (1310 reviews) | Not enough data | Not enough data | 
| **Self-Service Portal** | 9.3 (1356 reviews) | Not enough data | Not enough data | 
| **Regulatory Compliance** | 9.0 (1278 reviews) | Not enough data | Not enough data | 
| **Mobile Benefits Access** | 8.8 (1255 reviews) | Not enough data | Not enough data | 

#### Benefits Administration Platform Features

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Benefits Record Management** | 9.0 (1364 reviews) | Not enough data | Not enough data | 
| **Enrollment Planning** | 8.9 (1316 reviews) | Not enough data | Not enough data | 
| **Third-Party Carrier Integration** | 8.4 (1222 reviews) | Not enough data | Not enough data | 
| **Document Management** | 9.0 (1341 reviews) | Not enough data | Not enough data | 
| **Total Compensation Statements** | 9.1 (1310 reviews) | Not enough data | Not enough data | 
| **Self-Service Portal** | 9.3 (1356 reviews) | Not enough data | Not enough data | 
| **Regulatory Compliance** | 9.0 (1278 reviews) | Not enough data | Not enough data | 
| **Benefits Dashboards** | 9.1 (932 reviews) | Not enough data | Not enough data | 
| **Mobile Benefits Access** | 8.8 (1255 reviews) | Not enough data | Not enough data | 
| **Integrations / APIs** | 8.5 (1061 reviews) | Not enough data | Not enough data | 
| **Internationalization** | 8.3 (977 reviews) | Not enough data | Not enough data | 
| **Mobility** | 8.9 (1043 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **AI Text Generation** | 7.2 (840 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 7.2 (837 reviews) | Not enough data | Not enough data | 
| **AI Image-to-Text** | 7.1 (832 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Customization ** | 8.2 (2268 reviews) | Not enough data | Not enough data | 
| **Integration APIs** | 8.0 (2063 reviews) | Not enough data | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | Not enough data | 
| **User, Role, and Access Management** | 8.9 (2311 reviews) | Not enough data | Not enough data | 
| **Performance** | 9.2 (2348 reviews) | Not enough data | Not enough data | 
| **Mobility** | 8.9 (2242 reviews) | Not enough data | Not enough data | 
| **Reporting** | 8.7 (2294 reviews) | Not enough data | Not enough data | 
| **Dashboards** | 9.1 (2288 reviews) | Not enough data | Not enough data | 

### Enterprise Payment

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Papaya Global** | N/A | N/A |
| **SurePayroll** | N/A | N/A |

#### Payment Methods

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **ACH** | Not enough data | Not enough data | Not enough data | 
| **Credit and Debit** | Not enough data | Not enough data | Not enough data | 
| **Wire Transfer** | Not enough data | Not enough data | Not enough data | 

#### Payment Processing 

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Batch Processing** | Not enough data | Not enough data | Not enough data | 
| **Payments Scheduling** | Not enough data | Not enough data | Not enough data | 
| **Automated Workflows** | Not enough data | Not enough data | Not enough data | 
| **Self Service** | Not enough data | Not enough data | Not enough data | 
| **Reconciliation** | Not enough data | Not enough data | Not enough data | 
| **Settlements** | Not enough data | Not enough data | Not enough data | 
| **Payment Tracking** | Not enough data | Not enough data | Not enough data | 

#### Security and Compliance

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **PCI Compliant** | Not enough data | Not enough data | Not enough data | 
| **P2PE** | Not enough data | Not enough data | Not enough data | 
| **Fraud Management** | Not enough data | Not enough data | Not enough data | 
| **SSL Encryption** | Not enough data | Not enough data | Not enough data | 
| **SOX** | Not enough data | Not enough data | Not enough data | 
| **SOC** | Not enough data | Not enough data | Not enough data | 

#### Integration

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Agnostic Integration** | Not enough data | Not enough data | Not enough data | 
| **Reporting Consolidation** | Not enough data | Not enough data | Not enough data | 
| **Plugins and APIs** | Not enough data | Not enough data | Not enough data | 

#### Payment Types

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **AP Automation** | Not enough data | Not enough data | Not enough data | 
| **E-Commerce** | Not enough data | Not enough data | Not enough data | 
| **Retail** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Enterprise Payment

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 

### Time & Attendance

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 9.3/10 | 93 |
| **Papaya Global** | N/A | N/A |
| **SurePayroll** | N/A | N/A |

#### Automation

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Process Automation** | 9.1 (28 reviews) | Not enough data | Not enough data | 

#### Logistics

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Dashboards & Reporting** | 9.0 (8 reviews) | Not enough data | Not enough data | 
| **Data Collection** | 8.8 (20 reviews) | Not enough data | Not enough data | 
| **Lanuguage Options** | Not enough data | Not enough data | Not enough data | 

#### Management

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Schedule Creation Tools** | 7.4 (13 reviews) | Not enough data | Not enough data | 
| **Schedule Management** | 9.1 (27 reviews) | Not enough data | Not enough data | 
| **Employee Leave Management** | 10.0 (9 reviews) | Not enough data | Not enough data | 
| **User Access** | 9.3 (10 reviews) | Not enough data | Not enough data | 
| **User Role Access** | 9.3 (12 reviews) | Not enough data | Not enough data | 
| **Employee Information** | 10.0 (22 reviews) | Not enough data | Not enough data | 
| **Employee Information Automation** | Not enough data | Not enough data | Not enough data | 

#### Monitoring

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Regulations Enforcement** | 10.0 (6 reviews) | Not enough data | Not enough data | 
| **Compliance Monitoring** | 10.0 (7 reviews) | Not enough data | Not enough data | 
| **Integration** | 10.0 (9 reviews) | Not enough data | Not enough data | 

### Multi-Country Payroll

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Papaya Global** | 9.2/10 | 30 |
| **SurePayroll** | N/A | N/A |

#### Processing

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Multi Country** | Not enough data | 9.5 (25 reviews) | Not enough data | 
| **Data Consolidation** | Not enough data | 9.1 (23 reviews) | Not enough data | 
| **Data Quality** | Not enough data | 9.2 (21 reviews) | Not enough data | 
| **Rules** | Not enough data | 9.3 (22 reviews) | Not enough data | 

#### Compliance

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Governance** | Not enough data | 9.6 (24 reviews) | Not enough data | 
| **Country-Specific** | Not enough data | 9.4 (23 reviews) | Not enough data | 
| **Internal Policies** | Not enough data | 9.3 (20 reviews) | Not enough data | 

#### Integration

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **HR/HCM** | Not enough data | 8.6 (28 reviews) | Not enough data | 
| **Finance** | Not enough data | 9.0 (23 reviews) | Not enough data | 
| **Other** | Not enough data | 9.0 (18 reviews) | Not enough data | 

#### Reporting

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Benchmarking** | Not enough data | 9.4 (19 reviews) | Not enough data | 
| **Cost Tracking** | Not enough data | 9.1 (23 reviews) | Not enough data | 
| **Dashboards** | Not enough data | 9.5 (23 reviews) | Not enough data | 

### Contractor Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 203 |
| **Papaya Global** | N/A | N/A |
| **SurePayroll** | N/A | N/A |

#### Platform Basics

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Interoperability** | 8.5 (186 reviews) | Not enough data | Not enough data | 
| **Performance** | 9.2 (195 reviews) | Not enough data | Not enough data | 
| **Portal** | 8.9 (186 reviews) | Not enough data | Not enough data | 

#### Platform Performance

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Reporting** | 8.8 (193 reviews) | Not enough data | Not enough data | 
| **Application Monitoring** | 8.5 (179 reviews) | Not enough data | Not enough data | 

#### Platform Functionality

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Document management** | 9.1 (189 reviews) | Not enough data | Not enough data | 
| **Requalification** | 8.5 (182 reviews) | Not enough data | Not enough data | 
| **Compliance** | 8.8 (180 reviews) | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Onboarding** | 8.9 (184 reviews) | Not enough data | Not enough data | 
| **Pre-qualifiation** | 8.4 (176 reviews) | Not enough data | Not enough data | 
| **Onsite Monitoring** | 8.1 (173 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **AI Text Summarization** | 7.3 (159 reviews) | Feature Not Available | Not enough data | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Papaya Global** | 9.5/10 | 5 |
| **SurePayroll** | N/A | N/A |

#### Payment Processing

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Encryption** | Not enough data | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | Not enough data | 
| **Mobile Payments** | Not enough data | Not enough data | Not enough data | 
| **Digital Wallet Integration** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Reporting & Analytics** | Not enough data | 9.7 (5 reviews) | Not enough data | 
| **E-commerce Integration** | Not enough data | Not enough data | Not enough data | 
| **Processing Fees** | Not enough data | 9.0 (5 reviews) | Not enough data | 
| **POS Integration** | Not enough data | Not enough data | Not enough data | 
| **Omnichannel** | Not enough data | Not enough data | Not enough data | 
| **Levels 1 & 2** | Not enough data | Not enough data | Not enough data | 
| **Level 3** | Not enough data | Not enough data | Not enough data | 

#### Payment Options

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Multi-Currency** | Not enough data | Not enough data | Not enough data | 
| **Online payment portal** | Not enough data | 9.7 (5 reviews) | Not enough data | 

#### Security

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **POS Verification** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Accounting integration** | Not enough data | Not enough data | Not enough data | 
| **E-commerce Integration** | Not enough data | Not enough data | Not enough data | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 10.0/10 | 6 |
| **Papaya Global** | N/A | N/A |
| **SurePayroll** | N/A | N/A |

#### Performance reviews

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **360 Reviews** | Not enough data | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | Not enough data | 
| **Review Status Tracking** | Not enough data | Not enough data | Not enough data | 

#### Goals

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Goal-Setting** | 10.0 (5 reviews) | Not enough data | Not enough data | 
| **Company Goals And OKRs** | Not enough data | Not enough data | Not enough data | 

#### Feedback

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Continuous Feedback** | Not enough data | Not enough data | Not enough data | 
| **Requesting Feedback** | Not enough data | Not enough data | Not enough data | 
| **1-On-1 Meetings** | Not enough data | Not enough data | Not enough data | 
| **Public Praise** | Not enough data | Not enough data | Not enough data | 

#### Data

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Dashboards And Reports** | Not enough data | Not enough data | Not enough data | 
| **Historical Data** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Performance Management

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

### Contractor Payments

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.9/10 | 835 |
| **Papaya Global** | N/A | N/A |
| **SurePayroll** | N/A | N/A |

#### Platform Basics

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Performance** | 9.2 (772 reviews) | Not enough data | Not enough data | 
| **Portal** | 9.2 (777 reviews) | Not enough data | Not enough data | 

#### Platform Administration

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Integrations** | 8.6 (710 reviews) | Not enough data | Not enough data | 
| **Compliance** | 9.1 (757 reviews) | Not enough data | Not enough data | 
| **Reporting** | 8.9 (762 reviews) | Not enough data | Not enough data | 

#### Platform Payment Content

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Document management** | 9.0 (759 reviews) | Not enough data | Not enough data | 
| **Invoicing Tool** | 8.4 (651 reviews) | Not enough data | Not enough data | 
| **Wage access** | 9.1 (736 reviews) | Not enough data | Not enough data | 

### Employer of Record (EOR)

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Papaya Global** | 8.2/10 | 14 |
| **SurePayroll** | N/A | N/A |

#### Compatability

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **HCM and HRMS** | Not enough data | 8.8 (12 reviews) | Not enough data | 
| **Entrepreneur** | Not enough data | 8.3 (12 reviews) | Not enough data | 
| **Immigration and Relocation** | Not enough data | 8.2 (13 reviews) | Not enough data | 

#### Benefits

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Branded Shopping** | Not enough data | Feature Not Available | Not enough data | 
| **Other Benefits** | Not enough data | 7.6 (13 reviews) | Not enough data | 

#### Core Functionality - Employer of Record (EOR)

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Compliance** | Not enough data | Not enough data | Not enough data | 

#### Expanded Functionality - Employer of Record (EOR)

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **M&A** | Not enough data | Not enough data | Not enough data | 
| **Enterprise Consulting** | Not enough data | Not enough data | Not enough data | 
| **Contractor Management** | Not enough data | Not enough data | Not enough data | 

#### AI Capabilities - Employer of Record (EOR)

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **AI Automation** | Not enough data | Not enough data | Not enough data | 
| **AI Agent** | Not enough data | Not enough data | Not enough data | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Papaya Global** | N/A | N/A |
| **SurePayroll** | N/A | N/A |

#### Generative AI

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Papaya Global** | N/A | N/A |
| **SurePayroll** | N/A | N/A |

#### Generative AI

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Papaya Global** | N/A | N/A |
| **SurePayroll** | N/A | N/A |

#### Generative AI

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Papaya Global** | N/A | N/A |
| **SurePayroll** | N/A | N/A |

#### Generative AI

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Embedded Payments

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Papaya Global** | N/A | N/A |
| **SurePayroll** | N/A | N/A |

#### Payments - Embedded Payments

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Processing** | Not enough data | Not enough data | Not enough data | 
| **Fraud Protection** | Not enough data | Not enough data | Not enough data | 
| **Payment Methods** | Not enough data | Not enough data | Not enough data | 

#### Personalization - Embedded Payments

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Customer Onboarding** | Not enough data | Not enough data | Not enough data | 
| **Checkout Customization** | Not enough data | Not enough data | Not enough data | 
| **Localization** | Not enough data | Not enough data | Not enough data | 
| **Merchant Portal** | Not enough data | Not enough data | Not enough data | 

#### Setup - Embedded Payments

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Payment Flows** | Not enough data | Not enough data | Not enough data | 
| **APIs** | Not enough data | Not enough data | Not enough data | 
| **Dispute Management** | Not enough data | Not enough data | Not enough data | 

#### Analytics - Embedded Payments

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Transactions** | Not enough data | Not enough data | Not enough data | 
| **Reconciliation** | Not enough data | Not enough data | Not enough data | 
| **Revenue** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Embedded Payments

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 2750 |
| **Papaya Global** | N/A | N/A |
| **SurePayroll** | N/A | N/A |

#### Agentic AI - Onboarding

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.7 (245 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 7.9 (245 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 7.8 (249 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 7.9 (250 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 8.0 (249 reviews) | Not enough data | Not enough data | 

#### Platform Content

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Forms Library** | 8.7 (1158 reviews) | Not enough data | Not enough data | 
| **E-Forms** | 9.1 (1188 reviews) | Not enough data | Not enough data | 
| **E-Signature** | 9.3 (1192 reviews) | Not enough data | Not enough data | 
| **Background Checks** | 8.4 (1097 reviews) | Not enough data | Not enough data | 
| **Offer Letter Approvals** | 8.8 (1107 reviews) | Not enough data | Not enough data | 
| **Offer Letter Templates** | 8.6 (1099 reviews) | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Self-Service Portal** | 9.2 (1166 reviews) | Not enough data | Not enough data | 
| **Automated Team Introductions** | 8.8 (1094 reviews) | Not enough data | Not enough data | 
| **Compliance Training** | 8.5 (1071 reviews) | Not enough data | Not enough data | 
| **Automated Onboarding Workflows** | 8.9 (1121 reviews) | Not enough data | Not enough data | 
| **Onboarding Notifications** | 9.1 (1146 reviews) | Not enough data | Not enough data | 

#### Platform Data

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Time-to-Productivity Reporting** | 8.4 (1019 reviews) | Not enough data | Not enough data | 
| **Onboarding Process Reporting** | 8.7 (1061 reviews) | Not enough data | Not enough data | 
| **Visualization** | 8.8 (1042 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Customization ** | 8.2 (2268 reviews) | Not enough data | Not enough data | 
| **Integration APIs** | 8.0 (2063 reviews) | Not enough data | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | Not enough data | 
| **User, Role, and Access Management** | 8.9 (2311 reviews) | Not enough data | Not enough data | 
| **Performance** | 9.2 (2348 reviews) | Not enough data | Not enough data | 
| **Mobility** | 8.9 (2242 reviews) | Not enough data | Not enough data | 
| **Reporting** | 8.7 (2294 reviews) | Not enough data | Not enough data | 
| **Dashboards** | 9.1 (2288 reviews) | Not enough data | Not enough data | 

#### Recruiting and Onboarding

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Interview Scheduling** | 8.0 (994 reviews) | Not enough data | Not enough data | 
| **Onboarding** | 9.0 (1163 reviews) | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Papaya Global** | N/A | N/A |
| **SurePayroll** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 

### Contractor of Record

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Papaya Global** | N/A | N/A |
| **SurePayroll** | N/A | N/A |

#### Core - Contractor of Record

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Onboarding** | Not enough data | Not enough data | Not enough data | 
| **Mediation** | Not enough data | Not enough data | Not enough data | 
| **CoR** | Not enough data | Not enough data | Not enough data | 
| **Risk** | Not enough data | Not enough data | Not enough data | 
| **Offboarding** | Not enough data | Not enough data | Not enough data | 
| **Payment** | Not enough data | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | Not enough data | 

#### Payment - Contractor of Record

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Invoice** | Not enough data | Not enough data | Not enough data | 
| **Consolidate** | Not enough data | Not enough data | Not enough data | 

#### IP Rights - Contractor of Record

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **NDA** | Not enough data | Not enough data | Not enough data | 
| **IP** | Not enough data | Not enough data | Not enough data | 

### Global Employment Platforms (GEP)

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Papaya Global** | N/A | N/A |
| **SurePayroll** | N/A | N/A |

#### Intermediate GEP features

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **International Hiring Support** | Not enough data | Not enough data | Not enough data | 
| **Pre-built Integrations** | Not enough data | Not enough data | Not enough data | 

#### Other GEP Features

| Feature | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Compliance Managenent** | Not enough data | Not enough data | Not enough data | 
| **Analytics ** | Not enough data | Not enough data | Not enough data | 
| **Hiring Support** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Gusto (9):** [ Contractor Payment Software](https://www.g2.com/categories/contractor-payments), [Contractor Management Software](https://www.g2.com/categories/contractor-management), [Time & Attendance Software](https://www.g2.com/categories/time-attendance), [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Benefits Administration Software](https://www.g2.com/categories/benefits-administration), [Core HR Software](https://www.g2.com/categories/core-hr), [Payroll Software](https://www.g2.com/categories/payroll), [HCM Software](https://www.g2.com/categories/hcm-software), [Performance Management Software](https://www.g2.com/categories/performance-management)

**Unique to Papaya Global (9):** [Global Employment Platforms (GEP)](https://www.g2.com/categories/global-employment-platforms-gep), [ Contractor Payment Software](https://www.g2.com/categories/contractor-payments), [Contractor Management Software](https://www.g2.com/categories/contractor-management), [Multi-Country Payroll Software](https://www.g2.com/categories/multi-country-payroll), [Payment Processing Software](https://www.g2.com/categories/payment-processing), [Enterprise Payment Software](https://www.g2.com/categories/enterprise-payment), [Embedded Payments Software](https://www.g2.com/categories/embedded-payments), [Employer of Record (EOR) Software](https://www.g2.com/categories/employer-of-record-eor), [Contractor of Record Software](https://www.g2.com/categories/contractor-of-record)

**Unique to SurePayroll (1):** [Payroll Software](https://www.g2.com/categories/payroll)


---
## Reviewer Demographics

### By Company Size

| Segment | Gusto | Papaya Global | SurePayroll | 
|---|---|---|---|
| **Small-Business** | 84.0% | 16.3% | 91.5% | 
| **Mid-Market** | 15.6% | 57.1% | 4.4% | 
| **Enterprise** | 0.5% | 26.5% | 4.0% | 

### By Industry

#### Gusto

- **Non-Profit Organization Management:** 5.8%
- **Computer Software:** 4.9%
- **Accounting:** 4.9%
- **Health, Wellness and Fitness:** 4.8%
- **Hospital & Health Care:** 4.8%
- **Mental Health Care:** 4.6%
- **Marketing and Advertising:** 4.5%
- **Information Technology and Services:** 3.7%
- **Medical Practice:** 3.6%
- **Construction:** 2.8%
- **Other:** 55.7%

#### Papaya Global

- **Computer Software:** 25.5%
- **Information Technology and Services:** 19.1%
- **Accounting:** 6.4%
- **Computer & Network Security:** 6.4%
- **Computer Networking:** 4.3%
- **Financial Services:** 4.3%
- **International Trade and Development:** 4.3%
- **Leisure, Travel & Tourism:** 4.3%
- **Outsourcing/Offshoring:** 4.3%
- **Consulting:** 4.3%
- **Other:** 17.0%

#### SurePayroll

- **Insurance:** 5.8%
- **Financial Services:** 5.2%
- **Health, Wellness and Fitness:** 5.0%
- **Individual & Family Services:** 4.6%
- **Accounting:** 4.4%
- **Non-Profit Organization Management:** 3.9%
- **Construction:** 3.9%
- **Hospital & Health Care:** 3.7%
- **Real Estate:** 3.7%
- **Computer Software:** 3.5%
- **Other:** 56.5%

---
## Alternatives

### Alternatives to Gusto

- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12653 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1333 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6367 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5311 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1691 reviews)
- [Namely](https://www.g2.com/products/namely/reviews) — 3.9/5 stars (331 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (956 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4210 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1613 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)

### Alternatives to Papaya Global

- [Remote](https://www.g2.com/products/remote/reviews) — 4.5/5 stars (3962 reviews)
- [Oyster](https://www.g2.com/products/oyster-oyster/reviews) — 4.4/5 stars (1484 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12653 reviews)
- [Plane](https://www.g2.com/products/plane/reviews) — 4.6/5 stars (865 reviews)
- [Deel Payroll](https://www.g2.com/products/deel-payroll/reviews) — 4.7/5 stars (6597 reviews)
- [Pebl (formerly Velocity Global)](https://www.g2.com/products/pebl-formerly-velocity-global/reviews) — 4.6/5 stars (545 reviews)
- [Multiplier Employer of Record](https://www.g2.com/products/multiplier-employer-of-record/reviews) — 4.7/5 stars (1392 reviews)
- [RemoFirst](https://www.g2.com/products/remofirst/reviews) — 4.5/5 stars (349 reviews)
- [G-P](https://www.g2.com/products/g-p/reviews) — 4.4/5 stars (1009 reviews)
- [Justworks](https://www.g2.com/products/justworks/reviews) — 4.6/5 stars (1126 reviews)

### Alternatives to SurePayroll

- [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.6/5 stars (5551 reviews)
- [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) — 4.3/5 stars (2187 reviews)
- [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) — 4.3/5 stars (1765 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)
- [Patriot Software](https://www.g2.com/products/patriot-software/reviews) — 4.8/5 stars (618 reviews)
- [OnPay](https://www.g2.com/products/onpay/reviews) — 4.8/5 stars (410 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5311 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12653 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4210 reviews)
- [Wagepoint](https://www.g2.com/products/wagepoint/reviews) — 4.4/5 stars (56 reviews)

---
## Top Discussions

### Gusto

- Title: [Is there an app for Gusto payroll?](https://www.g2.com/discussions/is-there-an-app-for-gusto-payroll) — 4 comments, 1 upvote
  > **Top comment:** "No, only for employees. You can only run payroll using a browser."
- Title: [Is gusto payroll safe?](https://www.g2.com/discussions/is-gusto-payroll-safe) — 3 comments, 6 upvotes
  > **Top comment:** "Yes, it is secure"
- Title: [What is Gusto used for?](https://www.g2.com/discussions/what-is-gusto-used-for) — 2 comments
  > **Top comment:** "payroll"
- Title: [What is gusto payroll?](https://www.g2.com/discussions/what-is-gusto-payroll) — 2 comments
  > **Top comment:** "Gusto payroll is a web client platform where you can perform payment for an employees or contractor for your owned business. Simply it is your accounting..."
- Title: [Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?](https://www.g2.com/discussions/25111-why-doesn-t-gusto-take-responsibility-and-rectify-the-pay-problems-that-they-have-caused) — 2 comments, 3 upvotes *(includes official response)*
  > **Top comment:** "Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for..."

### Papaya Global

No discussions available for this product.

### SurePayroll

- Title: [How can I get customer support to adjust the initial payroll entries and to read my reports?](https://www.g2.com/discussions/how-can-i-get-customer-support-to-adjust-the-initial-payroll-entries-and-to-read-my-reports) — 4 comments, 1 upvote
  > **Top comment:** "I would go on their chat option & see what that representative says OR call their # before Christmas comes and they are closed so you can get some answers. I..."
- Title: [What’s the difference between an exempt and nonexempt worker?](https://www.g2.com/discussions/what-s-the-difference-between-an-exempt-and-nonexempt-worker) — 2 comments, 1 upvote
  > **Top comment:** "Nonexempt workers are covered by the Federal Labor Standards Act (FLSA), which specified minimum 

wage, overtime rules and record-keeping requirements...."
- Title: [Which software is best for payroll?](https://www.g2.com/discussions/surepayroll-which-software-is-best-for-payroll) — 1 comment
  > **Top comment:** "Sure Payroll is the best but you may try Zoho as well."
- Title: [Is SurePayroll a legitimate company?](https://www.g2.com/discussions/is-surepayroll-a-legitimate-company) — 1 comment
  > **Top comment:** "Yes"
- Title: [Does SurePayroll integrate with QuickBooks?](https://www.g2.com/discussions/does-surepayroll-integrate-with-quickbooks) — 1 comment *(includes official response)*
  > **Top comment:** "Yes you may integrate Sure payroll with many popular accounting softwares such as QuickBooks, Xero etc."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gusto-vs-papaya-global-vs-surepayroll)