Compare Gusto and Papaya Global 
At a Glance
Market Segments
Small-Business (84.0% of reviews)
Mid-Market (55.3% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
Starting at $499.00 1 Employee Per Month
Gusto
Star Rating
(9,051)4.6 out of 5
Market Segments
Small-Business (84.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansPapaya Global
Star Rating
(53)4.5 out of 5
Market Segments
Mid-Market (55.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $499.00 1 Employee Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user-friendliness, with many users appreciating its intuitive design and straightforward navigation. One user highlighted that Gusto is "simple in the best way," making it easy to manage payroll and HR tasks without feeling overwhelmed.
- Users say that Papaya Global stands out for its exceptional customer service, particularly noting the support from dedicated account managers. This personalized assistance has been a game-changer for users, helping them navigate complex global payroll processes more effectively.
- Reviewers mention that Gusto's pricing structure is perceived as reasonable, especially for small businesses. Users appreciate the value they receive for the cost, which starts at $49, making it accessible for smaller teams looking for comprehensive payroll and HR solutions.
- According to verified reviews, Papaya Global shines in its ability to consolidate fragmented processes into a single platform. Users have praised its capability to manage multi-country payroll and compliance visibility, which significantly reduces operational risks and saves time.
- G2 reviewers highlight that Gusto's implementation process is quick and efficient, with many users noting the intuitive onboarding wizard that simplifies setup. This ease of setup is crucial for businesses that need to get up and running without extensive delays.
- Users report that while Gusto has a slightly lower quality of support rating compared to Papaya Global, it still provides reliable assistance. Many users appreciate the prompt updates and communication, which helps maintain smooth operations in their HR processes.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Papaya Global
EOR
Starting at $499.00
1 Employee Per Month
Bringing together the power of technology and an extensive, high-quality, and robust network of DCEs to provide the best EOR experience – for employers and employees.
- Immigration services
- Built-in EOR payments
- Funds secured in your wallet
Free Trial
Gusto
Free Trial is available
Papaya Global
No trial information availableRatings
Meets Requirements
9.4
6,711
9.0
38
Ease of Use
9.5
6,926
9.1
39
Ease of Setup
9.3
5,548
9.3
29
Ease of Admin
9.3
2,347
9.2
24
Quality of Support
9.0
5,583
9.4
38
Has the product been a good partner in doing business?
9.1
2,343
9.4
24
Product Direction (% positive)
9.2
6,785
10.0
37
Features by Category
Core HR
8.8
906
Not enough data
9.0
936
Not enough data
8.1
796
Not enough data
8.6
846
Not enough data
8.8
869
Not enough data
8.7
876
Not enough data
Generative AI
7.2
473
Not enough data
Platform
8.2
2246
Not enough data
8.0
2048
Not enough data
Feature Not Available
Not enough data
8.9
2284
Not enough data
9.2
2287
Not enough data
8.9
2191
Not enough data
8.8
2251
Not enough data
9.1
2270
Not enough data
Employee Self Service
9.5
5246
|
Verified
Not enough data
8.9
4722
|
Verified
Not enough data
9.0
4762
|
Verified
Not enough data
Administration
9.4
5099
|
Verified
Not enough data
9.1
4654
|
Verified
Not enough data
9.6
5116
|
Verified
Not enough data
8.9
4464
|
Verified
Not enough data
9.2
4675
|
Verified
Not enough data
8.8
4166
|
Verified
Not enough data
9.1
4376
|
Verified
Not enough data
9.2
4552
|
Verified
Not enough data
9.2
4550
|
Verified
Not enough data
Taxes
9.3
4916
|
Verified
Not enough data
9.2
4772
|
Verified
Not enough data
Feature Not Available
Not enough data
Integration
8.6
4122
|
Verified
Not enough data
8.8
4123
|
Verified
Not enough data
8.8
4177
|
Verified
Not enough data
8.6
3903
|
Verified
Not enough data
Platform
9.0
4630
|
Verified
Not enough data
9.2
4593
|
Verified
Not enough data
9.3
4916
|
Verified
Not enough data
9.2
4483
|
Verified
Not enough data
Benefits Administration Platform Features
9.0
1361
Not enough data
8.9
1314
Not enough data
8.4
1219
Not enough data
9.0
1334
Not enough data
9.1
1308
Not enough data
9.2
1347
Not enough data
9.0
1277
Not enough data
8.8
1253
Not enough data
Benefits Administration Platform Features
9.0
1361
Not enough data
8.9
1314
Not enough data
8.4
1219
Not enough data
9.0
1334
Not enough data
9.1
1308
Not enough data
9.2
1347
Not enough data
9.0
1277
Not enough data
9.1
930
Not enough data
8.8
1253
Not enough data
8.5
1059
Not enough data
8.3
976
Not enough data
8.9
1042
Not enough data
Generative AI
7.2
839
Not enough data
7.2
836
Not enough data
7.1
831
Not enough data
Platform
8.2
2246
Not enough data
8.0
2048
Not enough data
Feature Not Available
Not enough data
8.9
2284
Not enough data
9.2
2287
Not enough data
8.9
2191
Not enough data
8.8
2251
Not enough data
9.1
2270
Not enough data
Payment Methods
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Types
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Payment
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Processing
Not enough data
9.5
24
Not enough data
9.1
23
Not enough data
9.2
21
Not enough data
9.3
22
Compliance
Not enough data
9.6
23
Not enough data
9.4
23
Not enough data
9.3
20
Integration
Not enough data
8.7
27
Not enough data
9.0
23
Not enough data
9.0
18
Reporting
Not enough data
9.4
19
Not enough data
9.1
23
Not enough data
9.5
22
Platform Basics
8.5
183
Not enough data
9.2
192
Not enough data
8.9
183
Not enough data
Platform Performance
8.8
190
Not enough data
8.5
177
Not enough data
Platform Functionality
9.0
185
Not enough data
8.5
180
Not enough data
8.8
177
Not enough data
Platform Additional Functionality
8.8
180
Not enough data
8.4
174
Not enough data
8.1
171
Not enough data
Generative AI
7.3
157
Feature Not Available
Payment Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Options
Not enough data
Not enough data
Not enough data
9.7
5
Security
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Goals
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
772
Not enough data
9.2
777
Not enough data
Platform Administration
8.6
710
Not enough data
9.1
756
Not enough data
9.0
762
Not enough data
Platform Payment Content
9.0
759
Not enough data
8.4
651
Not enough data
9.1
736
Not enough data
Compatability
Not enough data
8.8
12
Not enough data
8.3
12
Not enough data
8.2
13
Benefits
Not enough data
Feature Not Available
Not enough data
7.6
13
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Payments - Embedded Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization - Embedded Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup - Embedded Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Embedded Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Embedded Payments
Not enough data
Not enough data
Agentic AI - Onboarding
7.7
242
Not enough data
7.9
242
Not enough data
7.8
244
Not enough data
7.9
245
Not enough data
8.0
246
Not enough data
Platform Content
8.7
1152
Not enough data
9.1
1176
Not enough data
9.2
1177
Not enough data
8.4
1088
Not enough data
8.8
1101
Not enough data
8.6
1094
Not enough data
Platform Additional Functionality
9.2
1155
Not enough data
8.7
1092
Not enough data
8.5
1066
Not enough data
8.9
1112
Not enough data
9.1
1136
Not enough data
Platform Data
8.4
1018
Not enough data
8.7
1058
Not enough data
8.8
1041
Not enough data
Platform
8.2
2246
Not enough data
8.0
2048
Not enough data
Feature Not Available
Not enough data
8.9
2284
Not enough data
9.2
2287
Not enough data
8.9
2191
Not enough data
8.8
2251
Not enough data
9.1
2270
Not enough data
Recruiting and Onboarding
8.0
992
Not enough data
9.0
1106
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Intermediate GEP features
Not enough data
Not enough data
Not enough data
Not enough data
Other GEP Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gusto and Papaya Global are categorized as Contractor Payments and Contractor Management
Unique Categories
Gusto is categorized as Time & Attendance, Onboarding, Benefits Administration, Core HR, Payroll, HCM Software, and Performance Management
Papaya Global is categorized as Global Employment Platforms (GEP), Multi-Country Payroll, Payment Processing, Enterprise Payment, Embedded Payments, and Employer of Record (EOR)
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Papaya Global
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.6%
Computer Software
5.1%
Accounting
5.1%
Health, Wellness and Fitness
4.7%
Hospital & Health Care
4.6%
Other
74.9%
Computer Software
23.9%
Information Technology and Services
19.6%
Accounting
6.5%
Computer & Network Security
6.5%
Computer Networking
4.3%
Other
39.1%
Discussions
Is there an app for Gusto payroll?
4 Comments
DL
Yes there is just look for GUSTO app to download to your phone doesnt matter if you have OS or Android its available for bothRead more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
Papaya Global has no discussions with answers
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