G2 reviewers report that Gusto excels in user satisfaction, particularly for its intuitive interface and ease of use. Users appreciate features like the ability to log hours easily and split shifts into multiple time blocks, making daily tasks straightforward and efficient.
According to verified reviews, Gusto's implementation process is notably quick and user-friendly, with many users highlighting the seamless onboarding experience. This is a significant advantage for startups and small businesses looking to get up and running without extensive delays.
Users say that while Oyster offers a user-friendly experience, it sometimes lacks the depth of features that Gusto provides. For instance, Gusto's comprehensive payroll and expense management tools are frequently praised, whereas Oyster's offerings are seen as more basic in comparison.
Reviewers mention that Gusto's support quality is a strong point, with many users noting responsive customer service and helpful resources. In contrast, while Oyster's support is adequate, some users feel it could be improved to match the level of assistance provided by Gusto.
G2 reviewers highlight that Gusto is particularly well-suited for small businesses, with 84.2% of reviews coming from this segment. This focus allows Gusto to tailor its features and support to meet the specific needs of smaller teams, unlike Oyster, which caters more to mid-market companies.
According to recent feedback, Oyster does have its strengths, particularly in affordability for adding contractors. Users appreciate the cost-effective solutions it offers for managing both employees and contractors, but they often wish for the more robust capabilities that Gusto provides in payroll and compliance management.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
Oyster is used to help US based companies hire exception talent locally and world wide as employees or contractors! They make the process, quick, painless,...Read more
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