G2 reviewers report that Gusto excels in user experience, highlighting its ease of use and intuitive interface. Users appreciate features like the On-Demand Pay option and the ability to manage payments for both US and international contractors seamlessly.
Users say that Gusto's customer support is a standout feature, with many praising the excellent customer service they receive. This contrasts with OrangeHRM, where reviewers have noted that support could be improved, with some expressing challenges in getting timely assistance.
Reviewers mention that Gusto's implementation process is quick and straightforward, making it easy for businesses to get started. In comparison, while OrangeHRM is described as user-friendly, some users still find it requires more effort to set up effectively.
According to verified reviews, Gusto provides robust reporting and analytics features, allowing users to customize data views to fit their needs. This flexibility is appreciated by leaders who want to ensure everyone is aligned with the same data, whereas OrangeHRM's reporting capabilities are seen as more basic.
Users highlight that Gusto's comprehensive features for payroll and benefits administration make it a strong choice for small businesses. In contrast, while OrangeHRM offers essential HR functionalities, some users feel it lacks the depth and integration that Gusto provides.
Reviewers note that Gusto's overall satisfaction ratings are significantly higher, reflecting a more positive user experience. While OrangeHRM has its strengths, particularly in compliance and time management, it struggles to match the overall quality and satisfaction that Gusto delivers.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
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