G2 reviewers report that Gusto excels in user-friendliness, with many users appreciating its intuitive design and straightforward navigation. One user noted, "I like Gusto because it’s simple in the best way: it’s easy to use without feeling stripped down."
Users say that Openforce stands out for its exceptional customer support, with feedback highlighting the responsiveness and knowledge of the Clientcare team. A reviewer mentioned, "The Clientcare team and legal team are top tier. They are always knowledgeable, quick to assist..."
According to verified reviews, Gusto has a significant advantage in implementation speed, with users praising its quick onboarding process. One user shared, "Simple to use, always fast with updates/emails," indicating a smooth transition for new users.
Reviewers mention that while Gusto is highly rated for its payroll and HR functionalities, Openforce offers robust compliance and document management features, with users noting, "All features readily available, frequently used."
G2 reviewers highlight that Gusto's pricing is perceived as reasonable for the value it provides, making it particularly appealing for small businesses. Users appreciate the overall cost-effectiveness, stating, "The pricing feels reasonable for what you get."
Users report that Openforce's performance metrics are impressive, particularly in areas like application monitoring and compliance, with one user stating, "The system is user friendly on both vendor and client side," showcasing its versatility across different user types.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
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