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At a Glance
Market Segments
Small-Business (84.1% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
No pricing available
Gusto
Star Rating
(7,409)4.6 out of 5
Market Segments
Small-Business (84.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansOpenforce
Star Rating
(18)4.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OpenforceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Gusto excels in ease of use with a score of 9.5, making it highly intuitive for small businesses, while Openforce, with a score of 8.7, is noted for being more complex, which may require additional training for users.
- Reviewers mention that Gusto's payroll entry feature is highly rated at 9.5, providing a seamless experience for managing payroll, whereas Openforce's payroll functionalities, while solid, do not receive the same level of praise, scoring lower in user satisfaction.
- G2 users highlight Gusto's strong performance in employee self-service capabilities, particularly the web portal, which scored 9.5, allowing employees easy access to their information. In contrast, Openforce's self-service features, while functional, do not match this level of user-friendliness.
- Reviewers say that Gusto's compliance management is robust, scoring 9.0, which is crucial for small businesses navigating regulations. Openforce, while also compliant, has a slightly lower score of 9.1, indicating it may not be as user-friendly in this area.
- Users on G2 report that Gusto's benefits administration platform shines with features like total compensation statements (9.2) and document management (9.5), which are praised for their clarity and ease of use. Openforce, while offering similar features, does not receive the same level of acclaim, particularly in document management.
- Reviewers mention that Gusto's customer support is rated at 8.8, which is generally positive, but Openforce stands out with a higher score of 9.4, indicating that users find their support more responsive and helpful when issues arise.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Openforce
No pricing availableFree Trial
Gusto
Free Trial is available
Openforce
No trial information availableRatings
Meets Requirements
9.4
5,954
9.1
17
Ease of Use
9.5
6,152
8.9
17
Ease of Setup
9.3
4,859
8.8
13
Ease of Admin
9.3
2,131
9.1
11
Quality of Support
9.0
4,963
9.5
17
Has the product been a good partner in doing business?
9.1
2,131
9.7
11
Product Direction (% positive)
9.2
6,052
9.3
17
Features by Category
Core HR
8.8
889
Not enough data
9.0
883
Not enough data
8.0
780
Not enough data
8.6
832
Not enough data
8.8
846
Not enough data
8.7
843
Not enough data
Generative AI
7.2
471
Not enough data
Platform
8.2
2225
Not enough data
8.0
2036
Not enough data
Feature Not Available
Not enough data
8.9
2247
Not enough data
9.2
2251
Not enough data
8.9
2164
Not enough data
8.8
2218
Not enough data
9.1
2249
Not enough data
Employee Self Service
9.5
5000
|
Verified
Not enough data
8.9
4575
|
Verified
Not enough data
9.0
4635
|
Verified
Not enough data
Administration
9.4
4819
|
Verified
Not enough data
9.0
4512
|
Verified
Not enough data
9.6
4972
|
Verified
Not enough data
8.9
4394
|
Verified
Not enough data
9.2
4595
|
Verified
Not enough data
8.8
4129
|
Verified
Not enough data
9.1
4322
|
Verified
Not enough data
9.2
4488
|
Verified
Not enough data
9.2
4502
|
Verified
Not enough data
Taxes
9.3
4741
|
Verified
Not enough data
9.2
4627
|
Verified
Not enough data
Feature Not Available
Not enough data
Integration
8.6
4040
|
Verified
Not enough data
8.8
4064
|
Verified
Not enough data
8.7
4123
|
Verified
Not enough data
8.6
3874
|
Verified
Not enough data
Platform
9.0
4505
|
Verified
Not enough data
9.2
4518
|
Verified
Not enough data
9.3
4655
|
Verified
Not enough data
9.2
4396
|
Verified
Not enough data
Benefits Administration Platform Features
9.0
1351
Not enough data
8.9
1309
Not enough data
8.4
1215
Not enough data
9.0
1316
Not enough data
9.1
1303
Not enough data
9.2
1336
Not enough data
9.0
1270
Not enough data
8.8
1249
Not enough data
Benefits Administration Platform Features
9.0
1351
Not enough data
8.9
1309
Not enough data
8.4
1215
Not enough data
9.0
1316
Not enough data
9.1
1303
Not enough data
9.2
1336
Not enough data
9.0
1270
Not enough data
9.1
925
Not enough data
8.8
1249
Not enough data
8.5
1057
Not enough data
8.3
974
Not enough data
8.9
1039
Not enough data
Generative AI
7.2
837
Not enough data
7.2
834
Not enough data
7.1
829
Not enough data
Platform
8.2
2225
Not enough data
8.0
2036
Not enough data
Feature Not Available
Not enough data
8.9
2247
Not enough data
9.2
2251
Not enough data
8.9
2164
Not enough data
8.8
2218
Not enough data
9.1
2249
Not enough data
Platform Basics
8.5
183
9.0
7
9.2
190
9.5
7
8.9
183
9.8
7
Platform Performance
8.8
187
9.0
7
8.5
177
9.7
6
Platform Functionality
9.1
184
9.4
6
8.5
180
9.2
6
8.8
177
9.4
6
Platform Additional Functionality
8.8
179
9.4
6
8.4
174
9.4
6
8.1
171
Feature Not Available
Generative AI
7.3
157
Feature Not Available
Platform Basics
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Platform Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
771
9.1
11
9.2
775
9.2
11
Platform Administration
8.6
711
8.9
11
9.1
750
9.7
11
9.0
761
9.4
11
Platform Payment Content
9.0
755
9.1
11
8.4
649
9.3
10
9.1
733
9.7
11
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
7.6
239
Not enough data
7.9
241
Not enough data
7.8
242
Not enough data
7.9
243
Not enough data
8.0
243
Not enough data
Platform Content
8.7
1145
Not enough data
9.1
1163
Not enough data
9.2
1160
Not enough data
8.4
1078
Not enough data
8.7
1091
Not enough data
8.6
1084
Not enough data
Platform Additional Functionality
9.2
1136
Not enough data
8.7
1089
Not enough data
8.5
1061
Not enough data
8.9
1106
Not enough data
9.1
1124
Not enough data
Platform Data
8.4
1013
Not enough data
8.7
1054
Not enough data
8.8
1041
Not enough data
Platform
8.2
2225
Not enough data
8.0
2036
Not enough data
Feature Not Available
Not enough data
8.9
2247
Not enough data
9.2
2251
Not enough data
8.9
2164
Not enough data
8.8
2218
Not enough data
9.1
2249
Not enough data
Recruiting and Onboarding
8.0
991
Not enough data
9.0
1073
Not enough data
Categories
Categories
Shared Categories
Gusto and Openforce are categorized as Contractor Payments and Contractor Management
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Openforce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.6%
Computer Software
5.3%
Accounting
5.3%
Health, Wellness and Fitness
4.8%
Marketing and Advertising
4.4%
Other
74.5%
Logistics and Supply Chain
50.0%
Transportation/Trucking/Railroad
33.3%
Package/Freight Delivery
5.6%
Hospital & Health Care
5.6%
Consumer Services
5.6%
Other
0.0%
Discussions
Is there an app for Gusto payroll?
4 Comments
MM
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
Openforce has no discussions with answers
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