Compare Gusto and Netchex 
Featured Products
At a Glance
Market Segments
Small-Business (84.0% of reviews)
Mid-Market (64.3% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
No pricing available
Gusto
Star Rating
(9,039)4.6 out of 5
Market Segments
Small-Business (84.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansNetchex
Star Rating
(136)4.5 out of 5
Market Segments
Mid-Market (64.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NetchexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user-friendliness, with many users appreciating its intuitive design that simplifies payroll, onboarding, and benefits management. One user noted, "I like Gusto because it’s simple in the best way: it’s easy to use without feeling stripped down."
- Users say that Gusto's implementation process is notably quick and straightforward, making it easier for businesses to get started. Recent feedback highlights the "user-friendly and organized pathway for many of our HR systems," which helps avoid compliance issues.
- Reviewers mention that while Netchex provides a secure way to manage employee information, it doesn't quite match Gusto's overall ease of use. Users have pointed out that tasks like running payroll feel straightforward, but they still find Gusto's interface more engaging and less cumbersome.
- According to verified reviews, Gusto's support quality stands out, with users praising the responsiveness and helpfulness of the support team. One user remarked on Gusto's "fast updates/emails," which contributes to a smoother experience compared to Netchex's support, which some users feel could be improved.
- G2 reviewers highlight that Gusto's extensive feature set, including robust time tracking and benefits administration, significantly enhances daily operations. Users appreciate features like easy PTO requests and time-off tracking, which are well-integrated into the platform.
- Users report that while Netchex has strengths in payroll processing, it lacks the comprehensive features and flexibility that Gusto offers, particularly for small businesses. Gusto's pricing is also seen as reasonable, making it a more attractive option for smaller organizations looking for value.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Netchex
No pricing availableFree Trial
Gusto
Free Trial is available
Netchex
No trial information availableRatings
Meets Requirements
9.4
6,704
9.0
103
Ease of Use
9.5
6,918
8.7
106
Ease of Setup
9.3
5,542
8.0
89
Ease of Admin
9.3
2,346
8.7
87
Quality of Support
9.0
5,576
8.8
102
Has the product been a good partner in doing business?
9.1
2,342
9.0
89
Product Direction (% positive)
9.2
6,777
8.3
97
Features by Category
Core HR
8.8
906
8.4
49
9.0
936
8.5
51
8.1
796
6.8
32
8.6
846
8.0
40
8.8
869
8.5
44
8.7
876
8.0
49
Generative AI
7.2
473
Feature Not Available
Platform
8.2
2246
8.0
58
8.0
2048
7.4
44
Feature Not Available
7.1
40
8.9
2284
8.9
63
9.2
2287
8.5
59
8.9
2191
8.3
58
8.8
2251
8.4
61
9.1
2270
8.7
63
Employee Self Service
9.5
5245
|
Verified
9.2
59
8.9
4720
|
Verified
7.8
52
9.0
4761
|
Verified
8.7
57
Administration
9.4
5095
|
Verified
9.3
62
9.1
4654
|
Verified
8.3
63
9.6
5115
|
Verified
9.7
62
8.9
4463
|
Verified
7.9
51
9.2
4675
|
Verified
9.4
61
8.8
4166
|
Verified
9.0
59
9.1
4375
|
Verified
9.0
53
9.2
4552
|
Verified
9.0
60
9.2
4550
|
Verified
8.8
59
Taxes
9.3
4916
|
Verified
8.8
59
9.2
4772
|
Verified
8.9
59
Feature Not Available
8.8
59
Integration
8.6
4120
|
Verified
7.7
45
8.8
4123
|
Verified
8.4
47
8.8
4177
|
Verified
7.8
46
8.6
3903
|
Verified
7.6
48
Platform
9.0
4628
|
Verified
8.3
60
9.2
4593
|
Verified
9.0
58
9.3
4914
|
Verified
8.6
60
9.2
4483
|
Verified
9.0
56
Benefits Administration Platform Features
9.0
1361
8.1
31
8.9
1314
7.1
28
8.4
1219
6.3
28
9.0
1333
8.1
28
9.1
1308
7.9
32
9.2
1347
8.0
32
9.0
1277
8.4
29
8.8
1253
7.1
29
Benefits Administration Platform Features
9.0
1361
8.1
31
8.9
1314
7.1
28
8.4
1219
6.3
28
9.0
1333
8.1
28
9.1
1308
7.9
32
9.2
1347
8.0
32
9.0
1277
8.4
29
9.1
930
7.8
22
8.8
1253
7.1
29
8.5
1059
6.8
23
8.3
976
5.9
19
8.9
1042
7.8
21
Generative AI
7.2
839
7.3
8
7.2
836
Feature Not Available
7.1
831
7.3
8
Platform
8.2
2246
8.0
58
8.0
2048
7.4
44
Feature Not Available
7.1
40
8.9
2284
8.9
63
9.2
2287
8.5
59
8.9
2191
8.3
58
8.8
2251
8.4
61
9.1
2270
8.7
63
Automation
Not enough data
8.0
42
Logistics
Not enough data
8.4
45
Not enough data
8.5
43
Not enough data
8.4
36
Management
Not enough data
7.5
32
Not enough data
7.3
36
Not enough data
8.3
44
Not enough data
9.0
46
Not enough data
9.0
48
10.0
7
9.2
50
Not enough data
8.1
42
Monitoring
Not enough data
8.5
39
Not enough data
8.5
42
Not enough data
8.1
38
Platform Basics
Not enough data
7.4
22
Not enough data
8.5
26
Platform Data
Not enough data
8.1
24
Not enough data
7.4
24
Not enough data
8.0
24
Platform Content
Not enough data
7.6
26
Not enough data
8.1
23
Not enough data
8.4
22
Generative AI
Not enough data
Feature Not Available
Platform Basics
8.5
183
Not enough data
9.2
192
Not enough data
8.9
183
Not enough data
Platform Performance
8.8
190
Not enough data
8.5
177
Not enough data
Platform Functionality
9.0
185
Not enough data
8.5
180
Not enough data
8.8
177
Not enough data
Platform Additional Functionality
8.8
180
Not enough data
8.4
174
Not enough data
8.1
171
Not enough data
Generative AI
7.3
157
Not enough data
Platform Basics
Not enough data
7.3
8
Not enough data
7.4
7
Not enough data
6.9
8
Platform Content
Not enough data
Feature Not Available
Not enough data
7.5
6
Not enough data
7.6
7
Platform Additional Functionality
Not enough data
7.7
8
Not enough data
7.3
8
Not enough data
6.2
7
Not enough data
6.0
7
Not enough data
7.5
8
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Goals
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
772
Not enough data
9.2
777
Not enough data
Platform Administration
8.6
710
Not enough data
9.1
756
Not enough data
9.0
762
Not enough data
Platform Payment Content
9.0
759
Not enough data
8.4
651
Not enough data
9.1
736
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
7.7
242
Not enough data
7.9
242
Not enough data
7.8
244
Not enough data
7.9
245
Not enough data
8.0
246
Not enough data
Platform Content
8.7
1152
Not enough data
9.1
1176
Not enough data
9.2
1177
Not enough data
8.4
1088
Not enough data
8.8
1101
Not enough data
8.6
1094
Not enough data
Platform Additional Functionality
9.2
1155
Not enough data
8.7
1092
Not enough data
8.5
1066
Not enough data
8.9
1112
Not enough data
9.1
1136
Not enough data
Platform Data
8.4
1018
Not enough data
8.7
1058
Not enough data
8.8
1041
Not enough data
Platform
8.2
2246
8.0
58
8.0
2048
7.4
44
Feature Not Available
7.1
40
8.9
2284
8.9
63
9.2
2287
8.5
59
8.9
2191
8.3
58
8.8
2251
8.4
61
9.1
2270
8.7
63
Recruiting and Onboarding
8.0
992
Not enough data
9.0
1106
Not enough data
Categories
Categories
Shared Categories
Gusto and Netchex are categorized as Time & Attendance, Benefits Administration, Core HR, and Payroll
Unique Categories
Gusto is categorized as Contractor Payments, Contractor Management, Onboarding, HCM Software, and Performance Management
Netchex is categorized as Employee Scheduling and HR Compliance
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Netchex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.6%
Computer Software
5.1%
Accounting
5.1%
Health, Wellness and Fitness
4.7%
Hospital & Health Care
4.6%
Other
74.9%
Automotive
23.1%
Hospitality
10.8%
Non-Profit Organization Management
8.5%
Hospital & Health Care
5.4%
Restaurants
5.4%
Other
46.9%
Discussions
Is there an app for Gusto payroll?
4 Comments
DL
Yes there is just look for GUSTO app to download to your phone doesnt matter if you have OS or Android its available for bothRead more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
Netchex has no more discussions with answers
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