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At a Glance
Market Segments
Small-Business (84.1% of reviews)
Mid-Market (64.5% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
No pricing available
Gusto
Star Rating
(7,386)4.6 out of 5
Market Segments
Small-Business (84.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansNetchex
Star Rating
(130)4.5 out of 5
Market Segments
Mid-Market (64.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NetchexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Gusto excels in "Ease of Use" with a score of 9.5, making it particularly user-friendly for small businesses. In contrast, Netchex has a lower score of 8.9, which some reviewers mention can lead to a steeper learning curve.
- Reviewers mention that Gusto's "Payroll Entry" feature is highly rated at 9.5, with users appreciating its straightforward process. On the other hand, Netchex's "Payroll Entry" is rated slightly higher at 9.6, indicating that while both are effective, Netchex may offer a marginally better experience in this area.
- G2 users highlight Gusto's "Web Portal" feature, which received a score of 9.5, as being particularly intuitive and easy to navigate. Conversely, Netchex's "Web Portal" scored 9.4, with some users noting that it could benefit from additional customization options.
- Users on G2 report that Gusto's "Compliance" feature is robust, scoring 9.0, which helps small businesses stay compliant with regulations. In comparison, Netchex's compliance score of 8.7 suggests it may not be as comprehensive, with some reviewers mentioning gaps in regulatory updates.
- Reviewers mention that Gusto's "Employee Self Service" capabilities, particularly the "Self-Service Portal," scored 9.3, allowing employees to manage their information easily. Netchex's similar feature scored 8.4, with users indicating that it lacks some of the intuitive design elements found in Gusto.
- Users say that Gusto's "Direct Deposit" feature is highly reliable, scoring 9.7, which is crucial for payroll efficiency. Netchex's "Direct Deposit" feature is rated 9.8, suggesting it may offer slightly better reliability, but both products are generally well-regarded in this area.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Netchex
No pricing availableFree Trial
Gusto
Free Trial is available
Netchex
No trial information availableRatings
Meets Requirements
9.4
5,946
9.0
98
Ease of Use
9.5
6,144
8.7
101
Ease of Setup
9.3
4,852
8.0
84
Ease of Admin
9.3
2,128
8.7
85
Quality of Support
9.0
4,956
8.9
97
Has the product been a good partner in doing business?
9.1
2,128
9.1
87
Product Direction (% positive)
9.2
6,044
8.4
92
Features by Category
Core HR
8.8
889
8.3
47
9.0
883
8.5
50
8.0
780
6.7
31
8.6
832
8.0
39
8.8
846
8.4
42
8.7
843
8.0
48
Generative AI
7.2
471
Feature Not Available
Platform
8.2
2224
8.1
57
8.0
2035
7.4
43
Feature Not Available
7.1
40
8.9
2246
8.8
61
9.2
2249
8.6
58
8.9
2163
8.3
58
8.8
2217
8.4
60
9.1
2248
8.8
62
Employee Self Service
9.5
4996
|
Verified
9.1
58
8.9
4572
|
Verified
7.8
52
9.0
4631
|
Verified
8.7
57
Administration
9.4
4813
|
Verified
9.3
62
9.0
4508
|
Verified
8.4
62
9.6
4967
|
Verified
9.6
61
8.9
4391
|
Verified
7.8
50
9.2
4592
|
Verified
9.4
60
8.8
4126
|
Verified
9.0
58
9.1
4320
|
Verified
9.0
53
9.2
4485
|
Verified
9.1
59
9.2
4498
|
Verified
8.8
59
Taxes
9.3
4737
|
Verified
8.8
58
9.2
4623
|
Verified
8.9
58
Feature Not Available
8.8
58
Integration
8.6
4037
|
Verified
7.7
45
8.8
4060
|
Verified
8.4
47
8.7
4120
|
Verified
7.8
46
8.6
3871
|
Verified
7.6
48
Platform
9.0
4500
|
Verified
8.4
59
9.2
4514
|
Verified
9.0
58
9.3
4649
|
Verified
8.6
60
9.2
4392
|
Verified
9.0
56
Benefits Administration Platform Features
9.0
1351
8.1
31
8.9
1309
7.1
28
8.4
1215
6.3
28
9.0
1316
8.1
28
9.1
1303
7.9
32
9.2
1336
8.0
32
9.0
1270
8.4
29
8.8
1249
7.1
29
Benefits Administration Platform Features
9.0
1351
8.1
31
8.9
1309
7.1
28
8.4
1215
6.3
28
9.0
1316
8.1
28
9.1
1303
7.9
32
9.2
1336
8.0
32
9.0
1270
8.4
29
9.1
925
7.8
22
8.8
1249
7.1
29
8.5
1057
6.8
23
8.3
974
5.9
19
8.9
1039
7.8
21
Generative AI
7.2
837
7.3
8
7.2
834
Feature Not Available
7.1
829
7.3
8
Platform
8.2
2224
8.1
57
8.0
2035
7.4
43
Feature Not Available
7.1
40
8.9
2246
8.8
61
9.2
2249
8.6
58
8.9
2163
8.3
58
8.8
2217
8.4
60
9.1
2248
8.8
62
Automation
Not enough data
7.9
41
Logistics
Not enough data
8.4
45
Not enough data
8.5
43
Not enough data
8.4
36
Management
Not enough data
7.5
32
Not enough data
7.2
35
Not enough data
8.2
43
Not enough data
9.0
46
Not enough data
9.0
48
Not enough data
9.2
49
Not enough data
8.1
41
Monitoring
Not enough data
8.5
39
Not enough data
8.5
42
Not enough data
8.1
38
Platform Basics
Not enough data
7.4
22
Not enough data
8.5
26
Platform Data
Not enough data
8.1
24
Not enough data
7.4
24
Not enough data
8.0
24
Platform Content
Not enough data
7.6
26
Not enough data
8.1
23
Not enough data
8.4
22
Generative AI
Not enough data
Feature Not Available
Platform Basics
8.5
183
Not enough data
9.2
190
Not enough data
8.9
183
Not enough data
Platform Performance
8.8
187
Not enough data
8.5
177
Not enough data
Platform Functionality
9.1
184
Not enough data
8.5
180
Not enough data
8.8
177
Not enough data
Platform Additional Functionality
8.8
179
Not enough data
8.4
174
Not enough data
8.1
171
Not enough data
Generative AI
7.3
157
Not enough data
Platform Basics
Not enough data
7.3
8
Not enough data
7.4
7
Not enough data
6.9
8
Platform Content
Not enough data
Feature Not Available
Not enough data
7.5
6
Not enough data
7.6
7
Platform Additional Functionality
Not enough data
7.7
8
Not enough data
7.3
8
Not enough data
6.2
7
Not enough data
6.0
7
Not enough data
7.5
8
Platform Basics
9.2
771
Not enough data
9.2
775
Not enough data
Platform Administration
8.6
711
Not enough data
9.1
750
Not enough data
9.0
761
Not enough data
Platform Payment Content
9.0
755
Not enough data
8.4
649
Not enough data
9.1
733
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
7.6
239
Not enough data
7.9
241
Not enough data
7.8
242
Not enough data
7.9
243
Not enough data
8.0
243
Not enough data
Platform Content
8.7
1145
Not enough data
9.1
1163
Not enough data
9.2
1160
Not enough data
8.4
1078
Not enough data
8.7
1091
Not enough data
8.6
1084
Not enough data
Platform Additional Functionality
9.2
1136
Not enough data
8.7
1089
Not enough data
8.5
1061
Not enough data
8.9
1106
Not enough data
9.1
1124
Not enough data
Platform Data
8.4
1013
Not enough data
8.7
1054
Not enough data
8.8
1041
Not enough data
Platform
8.2
2224
8.1
57
8.0
2035
7.4
43
Feature Not Available
7.1
40
8.9
2246
8.8
61
9.2
2249
8.6
58
8.9
2163
8.3
58
8.8
2217
8.4
60
9.1
2248
8.8
62
Recruiting and Onboarding
8.0
991
Not enough data
9.0
1073
Not enough data
Categories
Categories
Shared Categories
Gusto and Netchex are categorized as Benefits Administration, Core HR, and Payroll
Unique Categories
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Netchex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.6%
Computer Software
5.3%
Accounting
5.3%
Health, Wellness and Fitness
4.8%
Marketing and Advertising
4.4%
Other
74.5%
Automotive
22.4%
Hospitality
10.4%
Non-Profit Organization Management
8.8%
Restaurants
5.6%
Hospital & Health Care
5.6%
Other
47.2%
Discussions
Is there an app for Gusto payroll?
4 Comments
MM
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
Netchex has no more discussions with answers
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