G2 reviewers report that Gusto excels in overall user satisfaction, with many praising its ease of use and excellent customer service. Users appreciate the ability to manage payments for both US and international contractors seamlessly, highlighting that they rarely encounter issues finding what they need.
Users say that Melio simplifies business payments, making them easy and smooth. The scheduling and automation features are particularly noted for enhancing the payment process, allowing users to pay vendors quickly and track payments effectively.
Reviewers mention that Gusto's implementation process is notably quick and intuitive, with many users enjoying features like On-Demand Pay and easy access to pay stubs. This contributes to a positive onboarding experience that many find beneficial.
According to verified reviews, Melio's user interface is clean and straightforward, making it easy to set up approvals for payments. Users appreciate the flexibility of paying vendors via ACH or card, even if the vendor does not accept card payments, which adds to its convenience.
G2 reviewers highlight that Gusto provides robust reporting and compliance features, which are essential for small businesses. Users value the ability to generate detailed reports and ensure compliance with regulations, making it a reliable partner for business operations.
Users express concerns about Melio's support quality, noting that while it is functional, it does not match the level of support provided by Gusto. Many Gusto users commend the responsive and helpful customer service, which enhances their overall experience with the platform.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
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