# Gusto vs Justworks Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gusto excels in user-friendliness, with many users appreciating its intuitive design. One user mentioned, "I like Gusto because it’s simple in the best way: it’s easy to use without feeling stripped down," highlighting its balance of functionality and simplicity.
- **Users say** that Justworks offers exceptional customer support, with feedback noting "amazing customer support" as a standout feature. This responsiveness can be crucial for businesses needing quick assistance, especially during payroll processing.
- **Reviewers mention** that Gusto's payroll features are particularly robust, with users praising its organized pathways for managing payroll, onboarding, and compliance. One user stated, "It provides a user-friendly and organized pathway for many of our HR systems," which speaks to its comprehensive capabilities.
- **According to verified reviews** , Justworks provides flexibility in payroll entry, with users appreciating the multiple options for entering hours. One reviewer noted, "I really liked the ease of entering payroll hours at my discretion," which can enhance operational efficiency for businesses with varying payroll needs.
- **G2 reviewers report** that Gusto has a higher overall satisfaction score, reflecting its strong performance across various metrics. Users frequently highlight its reasonable pricing and effective referral program, making it a compelling choice for small businesses looking for value.
- **Users say** that while Justworks is user-friendly, it may not match the comprehensive feature set of Gusto, particularly in areas like benefits administration and compliance management. This could be a consideration for businesses that require more extensive HR functionalities.



| | Gusto | Justworks | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 9,484 | 1,122 | 
| **Largest Market Segment** | Small-Business (83.9% of reviews) | Small-Business (75.0% of reviews) | 
| **Entry Level Price** | Starting at $49.00 Per Month | $8.00 1 Employee Per Month | 

---
## Top Pros & Cons

### Gusto

Pros:
- Ease of Use (5185 reviews)
- Payroll Ease (2722 reviews)

Cons:
- Missing Features (619 reviews)
- Poor Customer Support (548 reviews)

### Justworks

Pros:
- Ease of Use (315 reviews)
- Customer Support (223 reviews)

Cons:
- Missing Features (65 reviews)
- Poor Customer Support (50 reviews)

---
## Ratings Comparison
| Rating | Gusto | Justworks | 
|---|---|---|
  | **Meets Requirements** | 9.4 (6928 reviews) | 9.2 (1042 reviews) | 
  | **Ease of Use** | 9.5 (7146 reviews) | 9.4 (1062 reviews) | 
  | **Ease of Setup** | 9.3 (5752 reviews) | 9.3 (830 reviews) | 
  | **Ease of Admin** | 9.3 (2369 reviews) | 9.2 (571 reviews) | 
  | **Quality of Support** | 9.0 (5756 reviews) | 9.2 (956 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (2366 reviews) | 9.2 (568 reviews) | 
  | **Product Direction (% positive)** | 9.2 (6978 reviews) | 9.0 (1035 reviews) | 

---
## Pricing

### Gusto

#### Entry-Level Pricing

Plan: Simple Plan

Price: Starting at $49.00 Per Month

Description: For small businesses or s-corps needing basic payroll.

Key Features:
- Full-service single-state payroll including W-2s and 1099s
- Basic support
-  Employee profiles and self-service

[Browse all 3 editions](https://www.g2.com/products/gusto/pricing)

#### Free Trial

Yes

### Justworks

#### Entry-Level Pricing

Plan: Payroll

Price: $8.00 1 Employee Per Month

Description: $50/month + $8 Per Employee Per Month.

Pay your team on time, every time without all the hidden fees.

Key Features:
- Payroll for Salaried & Hourly Employees
- No-Fee Flexible Pay Cycles
- No-Fee Off-Cycle Payments

[Browse all 4 editions](https://www.g2.com/products/justworks/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 2629 |
| **Justworks** | 8.5/10 | 725 |

#### Core HR

| Feature | Gusto | Justworks | 
|---|---|---|
| **Organization Management** | 8.8 (908 reviews) | 8.9 (397 reviews) | 
| **Time, Attendance, and PTO** | 9.0 (943 reviews) | 8.9 (399 reviews) | 
| **Expense Management** | 8.1 (800 reviews) | 7.8 (290 reviews) | 
| **Salary Structures** | 8.6 (847 reviews) | 8.5 (372 reviews) | 
| **Compliance** | 8.8 (874 reviews) | 8.9 (390 reviews) | 
| **Benefits Administration** | 8.7 (880 reviews) | 9.1 (404 reviews) | 

#### Generative AI

| Feature | Gusto | Justworks | 
|---|---|---|
| **AI Text Summarization** | 7.2 (474 reviews) | Feature Not Available | 

#### Platform

| Feature | Gusto | Justworks | 
|---|---|---|
| **Customization ** | 8.2 (2247 reviews) | 7.6 (592 reviews) | 
| **Integration APIs** | 8.0 (2050 reviews) | 7.6 (553 reviews) | 
| **Internationalization** | Feature Not Available | 7.7 (533 reviews) | 
| **User, Role, and Access Management** | 8.9 (2291 reviews) | 8.8 (653 reviews) | 
| **Performance** | 9.2 (2288 reviews) | 9.2 (651 reviews) | 
| **Mobility** | 8.9 (2196 reviews) | 8.7 (578 reviews) | 
| **Reporting** | 8.8 (2257 reviews) | 8.2 (636 reviews) | 
| **Dashboards** | 9.1 (2274 reviews) | 8.7 (641 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 9.1/10 | 6262 |
| **Justworks** | 8.9/10 | 686 |

#### Employee Self Service

| Feature | Gusto | Justworks | 
|---|---|---|
| **Web Portal** | 9.5 (5328 reviews) ✓ Verified | 9.4 (643 reviews) ✓ Verified | 
| **Benefits Manager** | 8.9 (4746 reviews) ✓ Verified | 9.1 (622 reviews) ✓ Verified | 
| **Mobile** | 9.0 (4801 reviews) ✓ Verified | 8.8 (539 reviews) | 

#### Administration

| Feature | Gusto | Justworks | 
|---|---|---|
| **Payroll Entry** | 9.4 (5162 reviews) ✓ Verified | 9.1 (631 reviews) ✓ Verified | 
| **Time Off Accrual** | 9.1 (4708 reviews) ✓ Verified | 8.8 (581 reviews) ✓ Verified | 
| **Direct Deposit** | 9.6 (5144 reviews) ✓ Verified | 9.6 (643 reviews) ✓ Verified | 
| **Expense Reimbursement** | 8.9 (4474 reviews) ✓ Verified | 8.7 (541 reviews) ✓ Verified | 
| **Pre-tax Deductions** | 9.2 (4687 reviews) ✓ Verified | 9.2 (599 reviews) ✓ Verified | 
| **Wage Garnishment** | 8.8 (4170 reviews) ✓ Verified | 8.6 (492 reviews) ✓ Verified | 
| **Approvals** | 9.1 (4381 reviews) ✓ Verified | 8.9 (554 reviews) ✓ Verified | 
| **Check/W-2 Printing** | 9.2 (4562 reviews) ✓ Verified | 8.9 (486 reviews) | 
| **Check/W-2 Delivery** | 9.2 (4554 reviews) ✓ Verified | 8.9 (490 reviews) | 

#### Taxes

| Feature | Gusto | Justworks | 
|---|---|---|
| **Tax Calculation** | 9.3 (4954 reviews) ✓ Verified | 9.1 (612 reviews) ✓ Verified | 
| **Tax Filing** | 9.2 (4796 reviews) ✓ Verified | 9.1 (583 reviews) ✓ Verified | 
| **Automatic Tax Payment** | Feature Not Available | 9.1 (459 reviews) | 

#### Integration

| Feature | Gusto | Justworks | 
|---|---|---|
| **API / Integration** | 8.6 (4155 reviews) ✓ Verified | 8.2 (469 reviews) ✓ Verified | 
| **Time Tracking Integration** | 8.8 (4130 reviews) ✓ Verified | 8.2 (455 reviews) ✓ Verified | 
| **Accounting Integration** | 8.8 (4178 reviews) ✓ Verified | 8.4 (488 reviews) ✓ Verified | 
| **Core HR Integration** | 8.6 (3905 reviews) ✓ Verified | 8.4 (474 reviews) ✓ Verified | 

#### Platform

| Feature | Gusto | Justworks | 
|---|---|---|
| **Reporting and Dashboards** | 9.0 (4658 reviews) ✓ Verified | 8.7 (572 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 9.2 (4600 reviews) ✓ Verified | 9.0 (581 reviews) ✓ Verified | 
| **Performance and Reliability** | 9.3 (4994 reviews) ✓ Verified | 9.3 (583 reviews) ✓ Verified | 
| **Scalability** | 9.2 (4508 reviews) ✓ Verified | 9.1 (545 reviews) ✓ Verified | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.7/10 | 2640 |
| **Justworks** | 8.6/10 | 722 |

#### Benefits Administration Platform Features

| Feature | Gusto | Justworks | 
|---|---|---|
| **Benefits Record Management** | 9.0 (1361 reviews) | 9.0 (567 reviews) | 
| **Enrollment Planning** | 8.9 (1315 reviews) | 9.0 (560 reviews) | 
| **Third-Party Carrier Integration** | 8.4 (1221 reviews) | 8.1 (474 reviews) | 
| **Document Management** | 9.0 (1336 reviews) | 8.7 (553 reviews) | 
| **Total Compensation Statements** | 9.1 (1308 reviews) | 8.8 (515 reviews) | 
| **Self-Service Portal** | 9.2 (1350 reviews) | 9.1 (553 reviews) | 
| **Regulatory Compliance** | 9.0 (1277 reviews) | 9.0 (518 reviews) | 
| **Mobile Benefits Access** | 8.8 (1254 reviews) | 8.7 (480 reviews) | 

#### Benefits Administration Platform Features

| Feature | Gusto | Justworks | 
|---|---|---|
| **Benefits Record Management** | 9.0 (1361 reviews) | 9.0 (567 reviews) | 
| **Enrollment Planning** | 8.9 (1315 reviews) | 9.0 (560 reviews) | 
| **Third-Party Carrier Integration** | 8.4 (1221 reviews) | 8.1 (474 reviews) | 
| **Document Management** | 9.0 (1336 reviews) | 8.7 (553 reviews) | 
| **Total Compensation Statements** | 9.1 (1308 reviews) | 8.8 (515 reviews) | 
| **Self-Service Portal** | 9.2 (1350 reviews) | 9.1 (553 reviews) | 
| **Regulatory Compliance** | 9.0 (1277 reviews) | 9.0 (518 reviews) | 
| **Benefits Dashboards** | 9.1 (931 reviews) | 9.0 (431 reviews) | 
| **Mobile Benefits Access** | 8.8 (1254 reviews) | 8.7 (480 reviews) | 
| **Integrations / APIs** | 8.5 (1060 reviews) | 8.1 (422 reviews) | 
| **Internationalization** | 8.3 (977 reviews) | Feature Not Available | 
| **Mobility** | 8.9 (1043 reviews) | 8.6 (387 reviews) | 

#### Generative AI

| Feature | Gusto | Justworks | 
|---|---|---|
| **AI Text Generation** | 7.2 (840 reviews) | Feature Not Available | 
| **AI Text Summarization** | 7.2 (837 reviews) | Feature Not Available | 
| **AI Image-to-Text** | 7.1 (832 reviews) | Feature Not Available | 

#### Platform

| Feature | Gusto | Justworks | 
|---|---|---|
| **Customization ** | 8.2 (2247 reviews) | 7.6 (592 reviews) | 
| **Integration APIs** | 8.0 (2050 reviews) | 7.6 (553 reviews) | 
| **Internationalization** | Feature Not Available | 7.7 (533 reviews) | 
| **User, Role, and Access Management** | 8.9 (2291 reviews) | 8.8 (653 reviews) | 
| **Performance** | 9.2 (2288 reviews) | 9.2 (651 reviews) | 
| **Mobility** | 8.9 (2196 reviews) | 8.7 (578 reviews) | 
| **Reporting** | 8.8 (2257 reviews) | 8.2 (636 reviews) | 
| **Dashboards** | 9.1 (2274 reviews) | 8.7 (641 reviews) | 

### PEO Providers

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Justworks** | 8.8/10 | 236 |

#### Compliance

| Feature | Gusto | Justworks | 
|---|---|---|
| **Compliance Support** | Not enough data | 8.8 (215 reviews) | 
| **Safety Program** | Not enough data | Feature Not Available | 
| **Certified Assistance** | Not enough data | 8.7 (185 reviews) | 

#### Platform

| Feature | Gusto | Justworks | 
|---|---|---|
| **Tools** | Not enough data | 9.1 (210 reviews) | 
| **Management** | Not enough data | 9.0 (208 reviews) | 
| **Access** | Not enough data | 9.1 (214 reviews) | 

#### Support

| Feature | Gusto | Justworks | 
|---|---|---|
| **Scale** | Not enough data | 8.7 (204 reviews) | 
| **Specialist Guidance** | Not enough data | 8.7 (207 reviews) | 
| **Consulting** | Not enough data | 8.3 (191 reviews) | 
| **Invoicing** | Not enough data | 8.6 (195 reviews) | 
| **Implementation** | Not enough data | 8.9 (209 reviews) | 
| **Support** | Not enough data | 9.1 (223 reviews) | 
| **Assistance** | Not enough data | 9.0 (212 reviews) | 

### Time & Attendance

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 9.3/10 | 23 |
| **Justworks** | N/A | N/A |

#### Automation

| Feature | Gusto | Justworks | 
|---|---|---|
| **Process Automation** | 8.3 (6 reviews) | Not enough data | 

#### Logistics

| Feature | Gusto | Justworks | 
|---|---|---|
| **Dashboards & Reporting** | Not enough data | Not enough data | 
| **Data Collection** | Not enough data | Not enough data | 
| **Lanuguage Options** | Not enough data | Not enough data | 

#### Management

| Feature | Gusto | Justworks | 
|---|---|---|
| **Schedule Creation Tools** | Not enough data | Not enough data | 
| **Schedule Management** | 9.4 (8 reviews) | Not enough data | 
| **Employee Leave Management** | Not enough data | Not enough data | 
| **User Access** | Not enough data | Not enough data | 
| **User Role Access** | 10.0 (5 reviews) | Not enough data | 
| **Employee Information** | 10.0 (8 reviews) | Not enough data | 
| **Employee Information Automation** | Not enough data | Not enough data | 

#### Monitoring

| Feature | Gusto | Justworks | 
|---|---|---|
| **Regulations Enforcement** | Not enough data | Not enough data | 
| **Compliance Monitoring** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 

### Multi-Country Payroll

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Justworks** | 8.5/10 | 22 |

#### Processing

| Feature | Gusto | Justworks | 
|---|---|---|
| **Multi Country** | Not enough data | 7.6 (17 reviews) | 
| **Data Consolidation** | Not enough data | 8.9 (17 reviews) | 
| **Data Quality** | Not enough data | 8.5 (18 reviews) | 
| **Rules** | Not enough data | 8.1 (16 reviews) | 

#### Compliance

| Feature | Gusto | Justworks | 
|---|---|---|
| **Governance** | Not enough data | 8.6 (18 reviews) | 
| **Country-Specific** | Not enough data | 8.3 (17 reviews) | 
| **Internal Policies** | Not enough data | 8.5 (16 reviews) | 

#### Integration

| Feature | Gusto | Justworks | 
|---|---|---|
| **HR/HCM** | Not enough data | 8.7 (17 reviews) | 
| **Finance** | Not enough data | 8.9 (15 reviews) | 
| **Other** | Not enough data | 7.9 (16 reviews) | 

#### Reporting

| Feature | Gusto | Justworks | 
|---|---|---|
| **Benchmarking** | Not enough data | 8.4 (16 reviews) | 
| **Cost Tracking** | Not enough data | 8.7 (14 reviews) | 
| **Dashboards** | Not enough data | 8.8 (16 reviews) | 

### Contractor Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 201 |
| **Justworks** | 8.7/10 | 51 |

#### Platform Basics

| Feature | Gusto | Justworks | 
|---|---|---|
| **Interoperability** | 8.5 (184 reviews) | 8.5 (45 reviews) | 
| **Performance** | 9.2 (193 reviews) | 9.1 (49 reviews) | 
| **Portal** | 8.9 (184 reviews) | 8.7 (45 reviews) | 

#### Platform Performance

| Feature | Gusto | Justworks | 
|---|---|---|
| **Reporting** | 8.8 (191 reviews) | 8.4 (46 reviews) | 
| **Application Monitoring** | 8.5 (178 reviews) | 8.6 (43 reviews) | 

#### Platform Functionality

| Feature | Gusto | Justworks | 
|---|---|---|
| **Document management** | 9.0 (186 reviews) | 8.6 (46 reviews) | 
| **Requalification** | 8.5 (181 reviews) | 8.9 (46 reviews) | 
| **Compliance** | 8.8 (178 reviews) | 8.8 (47 reviews) | 

#### Platform Additional Functionality

| Feature | Gusto | Justworks | 
|---|---|---|
| **Onboarding** | 8.8 (181 reviews) | 9.1 (46 reviews) | 
| **Pre-qualifiation** | 8.4 (175 reviews) | 8.3 (44 reviews) | 
| **Onsite Monitoring** | 8.1 (172 reviews) | 8.3 (43 reviews) | 

#### Generative AI

| Feature | Gusto | Justworks | 
|---|---|---|
| **AI Text Summarization** | 7.3 (158 reviews) | Feature Not Available | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Justworks** | N/A | N/A |

#### Performance reviews

| Feature | Gusto | Justworks | 
|---|---|---|
| **360 Reviews** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Review Status Tracking** | Not enough data | Not enough data | 

#### Goals

| Feature | Gusto | Justworks | 
|---|---|---|
| **Goal-Setting** | Not enough data | Not enough data | 
| **Company Goals And OKRs** | Not enough data | Not enough data | 

#### Feedback

| Feature | Gusto | Justworks | 
|---|---|---|
| **Continuous Feedback** | Not enough data | Not enough data | 
| **Requesting Feedback** | Not enough data | Not enough data | 
| **1-On-1 Meetings** | Not enough data | Not enough data | 
| **Public Praise** | Not enough data | Not enough data | 

#### Data

| Feature | Gusto | Justworks | 
|---|---|---|
| **Dashboards And Reports** | Not enough data | Not enough data | 
| **Historical Data** | Not enough data | Not enough data | 

#### Agentic AI - Performance Management

| Feature | Gusto | Justworks | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Contractor Payments

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 9.0/10 | 834 |
| **Justworks** | 8.7/10 | 105 |

#### Platform Basics

| Feature | Gusto | Justworks | 
|---|---|---|
| **Performance** | 9.2 (773 reviews) | 9.2 (102 reviews) | 
| **Portal** | 9.2 (778 reviews) | 9.3 (101 reviews) | 

#### Platform Administration

| Feature | Gusto | Justworks | 
|---|---|---|
| **Integrations** | 8.6 (711 reviews) | 8.0 (93 reviews) | 
| **Compliance** | 9.1 (757 reviews) | 9.0 (102 reviews) | 
| **Reporting** | 9.0 (763 reviews) | 8.4 (101 reviews) | 

#### Platform Payment Content

| Feature | Gusto | Justworks | 
|---|---|---|
| **Document management** | 9.0 (760 reviews) | 8.7 (100 reviews) | 
| **Invoicing Tool** | 8.4 (652 reviews) | 7.9 (94 reviews) | 
| **Wage access** | 9.1 (737 reviews) | 8.7 (98 reviews) | 

### Employer of Record (EOR)

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Justworks** | 7.6/10 | 104 |

#### Compatability

| Feature | Gusto | Justworks | 
|---|---|---|
| **HCM and HRMS** | Not enough data | 7.4 (90 reviews) | 
| **Entrepreneur** | Not enough data | 7.7 (94 reviews) | 
| **Immigration and Relocation** | Not enough data | 7.2 (89 reviews) | 

#### Benefits

| Feature | Gusto | Justworks | 
|---|---|---|
| **Branded Shopping** | Not enough data | 7.2 (97 reviews) | 
| **Other Benefits** | Not enough data | 8.4 (100 reviews) | 

#### Core Functionality - Employer of Record (EOR)

| Feature | Gusto | Justworks | 
|---|---|---|
| **Compliance** | Not enough data | Not enough data | 

#### AI Capabilities - Employer of Record (EOR)

| Feature | Gusto | Justworks | 
|---|---|---|
| **AI Automation** | Not enough data | Not enough data | 
| **AI Agent** | Not enough data | Not enough data | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Justworks** | N/A | N/A |

#### Generative AI

| Feature | Gusto | Justworks | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Justworks** | N/A | N/A |

#### Generative AI

| Feature | Gusto | Justworks | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Justworks** | N/A | N/A |

#### Generative AI

| Feature | Gusto | Justworks | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Justworks** | N/A | N/A |

#### Generative AI

| Feature | Gusto | Justworks | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 2567 |
| **Justworks** | N/A | N/A |

#### Agentic AI - Onboarding

| Feature | Gusto | Justworks | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (243 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (243 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (245 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (246 reviews) | Not enough data | 
| **Decision Making** | 8.0 (247 reviews) | Not enough data | 

#### Platform Content

| Feature | Gusto | Justworks | 
|---|---|---|
| **Forms Library** | 8.7 (1153 reviews) | Not enough data | 
| **E-Forms** | 9.1 (1178 reviews) | Not enough data | 
| **E-Signature** | 9.2 (1178 reviews) | Not enough data | 
| **Background Checks** | 8.4 (1089 reviews) | Not enough data | 
| **Offer Letter Approvals** | 8.8 (1102 reviews) | Not enough data | 
| **Offer Letter Templates** | 8.6 (1095 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Gusto | Justworks | 
|---|---|---|
| **Self-Service Portal** | 9.2 (1156 reviews) | Not enough data | 
| **Automated Team Introductions** | 8.7 (1093 reviews) | Not enough data | 
| **Compliance Training** | 8.5 (1067 reviews) | Not enough data | 
| **Automated Onboarding Workflows** | 8.9 (1113 reviews) | Not enough data | 
| **Onboarding Notifications** | 9.1 (1137 reviews) | Not enough data | 

#### Platform Data

| Feature | Gusto | Justworks | 
|---|---|---|
| **Time-to-Productivity Reporting** | 8.4 (1019 reviews) | Not enough data | 
| **Onboarding Process Reporting** | 8.7 (1059 reviews) | Not enough data | 
| **Visualization** | 8.8 (1042 reviews) | Not enough data | 

#### Platform

| Feature | Gusto | Justworks | 
|---|---|---|
| **Customization ** | 8.2 (2247 reviews) | 7.6 (592 reviews) | 
| **Integration APIs** | 8.0 (2050 reviews) | 7.6 (553 reviews) | 
| **Internationalization** | Feature Not Available | 7.7 (533 reviews) | 
| **User, Role, and Access Management** | 8.9 (2291 reviews) | 8.8 (653 reviews) | 
| **Performance** | 9.2 (2288 reviews) | 9.2 (651 reviews) | 
| **Mobility** | 8.9 (2196 reviews) | 8.7 (578 reviews) | 
| **Reporting** | 8.8 (2257 reviews) | 8.2 (636 reviews) | 
| **Dashboards** | 9.1 (2274 reviews) | 8.7 (641 reviews) | 

#### Recruiting and Onboarding

| Feature | Gusto | Justworks | 
|---|---|---|
| **Interview Scheduling** | 8.0 (993 reviews) | Not enough data | 
| **Onboarding** | 9.0 (1107 reviews) | Not enough data | 

### Global Employment Platforms (GEP)

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Justworks** | 8.3/10 | 13 |

#### Intermediate GEP features

| Feature | Gusto | Justworks | 
|---|---|---|
| **International Hiring Support** | Not enough data | 7.9 (12 reviews) | 
| **Pre-built Integrations** | Not enough data | 8.3 (12 reviews) | 

#### Other GEP Features

| Feature | Gusto | Justworks | 
|---|---|---|
| **Compliance Managenent** | Not enough data | 9.0 (13 reviews) | 
| **Analytics ** | Not enough data | 8.7 (13 reviews) | 
| **Hiring Support** | Not enough data | 7.7 (13 reviews) | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Justworks** | 8.5/10 | 263 |

#### Time Tracking

| Feature | Gusto | Justworks | 
|---|---|---|
| **Ease of Completing Timesheets** | Not enough data | 9.1 (244 reviews) | 
| **Tracking Time to Project/Task** | Not enough data | 8.4 (213 reviews) | 
| **Billable Time Rate Management** | Not enough data | 8.4 (210 reviews) | 

#### Client Invoicing

| Feature | Gusto | Justworks | 
|---|---|---|
| **Invoice Creation and Delivery** | Not enough data | 7.6 (169 reviews) | 
| **Electronic Payments** | Not enough data | 8.5 (173 reviews) | 
| **Project Accounting / Revenue Recognition** | Not enough data | 7.8 (165 reviews) | 

#### Mobile Time Tracking

| Feature | Gusto | Justworks | 
|---|---|---|
| **Time Tracking** | Not enough data | 8.6 (217 reviews) | 

#### Administration

| Feature | Gusto | Justworks | 
|---|---|---|
| **Business Tool Integration** | Not enough data | 8.5 (178 reviews) | 
| **Workflow** | Not enough data | 8.7 (173 reviews) | 
| **Automated Reminders** | Not enough data | 8.9 (182 reviews) | 
| **Policy Compliance Management** | Not enough data | 8.8 (173 reviews) | 
| **User, Role, and Access Management** | Not enough data | 9.0 (184 reviews) | 

#### Platform

| Feature | Gusto | Justworks | 
|---|---|---|
| **Reporting** | Not enough data | 8.7 (183 reviews) | 
| **APIs / Integration** | Not enough data | 8.1 (162 reviews) | 
| **Internationalization** | Not enough data | 8.2 (155 reviews) | 
| **Performance and Reliability** | Not enough data | 9.1 (185 reviews) | 
| **Mobile User Support** | Not enough data | 8.7 (175 reviews) | 
| **Offline** | Not enough data | 7.9 (156 reviews) | 

---
## Categories
**Shared Categories (5):** [ Contractor Payment Software](https://www.g2.com/categories/contractor-payments), [Contractor Management Software](https://www.g2.com/categories/contractor-management), [Benefits Administration Software](https://www.g2.com/categories/benefits-administration), [Core HR Software](https://www.g2.com/categories/core-hr), [Payroll Software](https://www.g2.com/categories/payroll)

**Unique to Gusto (4):** [Time & Attendance Software](https://www.g2.com/categories/time-attendance), [Onboarding Software](https://www.g2.com/categories/onboarding-software), [HCM Software](https://www.g2.com/categories/hcm-software), [Performance Management Software](https://www.g2.com/categories/performance-management)

**Unique to Justworks (5):** [PEO Providers](https://www.g2.com/categories/peo-providers), [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Employer of Record (EOR) Software](https://www.g2.com/categories/employer-of-record-eor), [Multi-Country Payroll Software](https://www.g2.com/categories/multi-country-payroll), [Global Employment Platforms (GEP)](https://www.g2.com/categories/global-employment-platforms-gep)


---
## Reviewer Demographics

### By Company Size

| Segment | Gusto | Justworks | 
|---|---|---|
| **Small-Business** | 83.9% | 75.0% | 
| **Mid-Market** | 15.6% | 24.0% | 
| **Enterprise** | 0.5% | 1.0% | 

### By Industry

#### Gusto

- **Non-Profit Organization Management:** 5.7%
- **Computer Software:** 5.0%
- **Accounting:** 5.0%
- **Health, Wellness and Fitness:** 4.8%
- **Hospital & Health Care:** 4.6%
- **Marketing and Advertising:** 4.5%
- **Mental Health Care:** 4.4%
- **Information Technology and Services:** 3.8%
- **Medical Practice:** 3.7%
- **Consulting:** 2.9%
- **Other:** 55.6%

#### Justworks

- **Computer Software:** 11.7%
- **Information Technology and Services:** 11.0%
- **Marketing and Advertising:** 7.0%
- **Non-Profit Organization Management:** 6.3%
- **Financial Services:** 5.6%
- **Hospital & Health Care:** 4.0%
- **Health, Wellness and Fitness:** 3.2%
- **Consulting:** 2.0%
- **Consumer Services:** 1.6%
- **Medical Practice:** 1.5%
- **Other:** 46.2%

---
## Alternatives

### Alternatives to Gusto

- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12147 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1325 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6199 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.5/5 stars (5206 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1669 reviews)
- [Namely](https://www.g2.com/products/namely/reviews) — 3.9/5 stars (329 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (947 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (3964 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1481 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)

### Alternatives to Justworks

- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12147 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1669 reviews)
- [TriNet](https://www.g2.com/products/trinet/reviews) — 4.1/5 stars (961 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.5/5 stars (5206 reviews)
- [HR Plus](https://www.g2.com/products/trinet-hr-plus/reviews) — 3.9/5 stars (464 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1481 reviews)
- [ADP TotalSource](https://www.g2.com/products/adp-totalsource/reviews) — 4.3/5 stars (329 reviews)
- [Namely](https://www.g2.com/products/namely/reviews) — 3.9/5 stars (329 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (3964 reviews)
- [BambooHR](https://www.g2.com/products/bamboohr/reviews) — 4.5/5 stars (4483 reviews)

---
## Top Discussions

### Gusto

- Title: [Is there an app for Gusto payroll?](https://www.g2.com/discussions/is-there-an-app-for-gusto-payroll) — 4 comments, 1 upvote
  > **Top comment:** "No, only for employees. You can only run payroll using a browser."
- Title: [Is gusto payroll safe?](https://www.g2.com/discussions/is-gusto-payroll-safe) — 3 comments, 4 upvotes
  > **Top comment:** "Yes, it is secure"
- Title: [What is Gusto used for?](https://www.g2.com/discussions/what-is-gusto-used-for) — 2 comments
  > **Top comment:** "payroll"
- Title: [What is gusto payroll?](https://www.g2.com/discussions/what-is-gusto-payroll) — 2 comments
  > **Top comment:** "Gusto payroll is a web client platform where you can perform payment for an employees or contractor for your owned business. Simply it is your accounting..."
- Title: [Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?](https://www.g2.com/discussions/25111-why-doesn-t-gusto-take-responsibility-and-rectify-the-pay-problems-that-they-have-caused) — 2 comments, 3 upvotes *(includes official response)*
  > **Top comment:** "Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for..."

### Justworks

- Title: [Does Justworks have an app?](https://www.g2.com/discussions/does-justworks-have-an-app) — 2 comments *(includes official response)*
  > **Top comment:** "Yes, Justworks does have a mobile app! More information can be found here: https://help.justworks.com/hc/en-us/articles/6578817664539-Justworks-Mobile-App-"
- Title: [What is Justworks used for?](https://www.g2.com/discussions/what-is-justworks-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Justworks is a multi-product platform for a small business' HR needs — automated payroll, benefits management, compliance, healthcare offerings, time..."
- Title: [What are the features of payroll system?](https://www.g2.com/discussions/justworks-what-are-the-features-of-payroll-system) — 1 comment *(includes official response)*
  > **Top comment:** "Justworks Payroll-only product supports the following, and more:

— Payroll for Salaried & Hourly Employees

— Contractor Payments

— Flexible Pay..."
- Title: [How much does Justworks cost?](https://www.g2.com/discussions/how-much-does-justworks-cost) — 1 comment *(includes official response)*
  > **Top comment:** "Our Basic plan is $59/month per employee and our Plus plan is $99/month per employee. More information about pricing and features can be found here:..."
- Title: [Do you handle COBRA?](https://www.g2.com/discussions/do-you-handle-cobra) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes — when an employee has had their benefits terminated due to the end of their employment with a company on Justworks offering Justworks health plans,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gusto-vs-justworks)