G2 reviewers report that Gusto excels in user-friendliness, with many users appreciating its intuitive design that simplifies payroll and HR tasks. One user noted, "Gusto provides a user-friendly and organized pathway for many of our HR systems," highlighting its effectiveness in onboarding and compliance.
Users say that isolved offers a solid platform with useful learning tools, making it easy to navigate both on desktop and mobile. Recent feedback mentions, "The platform is easy to use and also has great learning tools," indicating that it can be a good choice for those who prioritize training resources.
Reviewers mention that Gusto's pricing is perceived as reasonable for the features provided, which is a significant advantage for small businesses. One user stated, "The pricing feels reasonable for what you get," suggesting that Gusto delivers good value for its offerings.
According to verified reviews, isolved faces challenges in matching specific workflow needs, with some users reporting configuration difficulties. This feedback suggests that while the platform has potential, it may require more effort to tailor it to unique business processes.
G2 reviewers highlight Gusto's responsiveness and regular updates, with users appreciating the speed of communication and system updates. A user remarked, "Simple to use, always fast with updates/emails," which underscores Gusto's commitment to maintaining a reliable service.
Users report that isolved's support team is very helpful, often going above and beyond to assist with questions. One user mentioned, "They are very helpful with any questions that I have," indicating that customer support is a strong point for isolved, even if the overall user experience may vary.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
Starting at $9/ Per Employee Per Month (PEPM) Entry level pricing for customers with 50 employees or greater. Please contact isolved for a custom quote to understand isolved’s full platform capabilities.
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
Has anyone else had troubles with taxes not being paid in 2019?
1 Comment
SC
Yes! We have had that same issue. The tax department is woefully understaffed, but iSolved has been making strides in getting new tax professionals hired....Read more
How can I extract my employee docs for migration to another platform?
1 Comment
RR
Hi Toni! I will have a member of your dedicated Customer Support Team reach out to you for the specifics around this question.
Read more
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