Compare Gusto and QuickBooks Payroll

At a Glance
Gusto
Gusto
Star Rating
(9,287)4.6 out of 5
Market Segments
Small-Business (83.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plans
QuickBooks Payroll
QuickBooks Payroll
Star Rating
(488)4.4 out of 5
Market Segments
Small-Business (52.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $50.00 Per Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Gusto excels in user experience, with many praising its intuitive interface that simplifies payroll processing and HR tasks. Users appreciate how easy it is to run payroll, onboard employees, and manage benefits, highlighting that it provides a user-friendly and organized pathway for various HR systems.
  • According to verified reviews, QuickBooks Payroll is noted for its convenience when integrated with QuickBooks Online, making it a solid choice for users already within that ecosystem. Reviewers mention that it is fast and easy to process payroll for multiple employees, which can be a significant advantage for small businesses.
  • Users say that Gusto's implementation process is notably quick and straightforward, with many highlighting the intuitive onboarding wizard that helps new users get started without hassle. This contrasts with QuickBooks Payroll, where some users have expressed challenges with setup and configuration.
  • Reviewers mention that Gusto's support quality is a standout feature, with many users appreciating the responsive customer service and helpful resources available. In comparison, while QuickBooks Payroll does offer support, some users feel it could be more robust, especially during peak payroll periods.
  • G2 reviewers report that Gusto consistently receives high marks for its ease of use, with a score that reflects its ability to meet user needs effectively. Users have noted that it feels simple yet comprehensive, making it a preferred choice for small businesses looking for a reliable payroll solution.
  • According to verified reviews, while QuickBooks Payroll has its strengths, particularly in integration with other QuickBooks products, it tends to lag behind Gusto in overall satisfaction and feature richness. Users have pointed out that Gusto's features, such as benefits tracking and compliance management, provide a more complete HR solution.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
Browse all 3 pricing plans
QuickBooks Payroll
Core
Starting at $50.00
Per Month
Browse all 3 pricing plans
Free Trial
Gusto
Free Trial is available
QuickBooks Payroll
No trial information available
Ratings
Meets Requirements
9.4
6,814
8.9
398
Ease of Use
9.5
7,031
9.1
405
Ease of Setup
9.3
5,644
8.5
265
Ease of Admin
9.3
2,363
8.8
260
Quality of Support
9.0
5,668
8.9
378
Has the product been a good partner in doing business?
9.1
2,360
8.9
268
Product Direction (% positive)
9.2
6,885
8.8
392
Features by Category
Core HR
8.8
906
8.8
199
9.0
939
8.6
190
8.1
797
7.2
107
8.6
846
8.0
137
8.8
872
8.6
158
8.7
877
8.8
189
Generative AI
7.2
473
6.8
36
Platform
8.2
2246
8.2
204
8.0
2048
7.5
143
Feature Not Available
7.5
127
8.9
2288
8.7
220
9.2
2287
8.6
208
8.9
2193
8.4
182
8.8
2253
8.1
203
9.1
2273
8.6
215
Employee Self Service
9.5
5280
|
Verified
8.0
36
|
Verified
8.9
4733
|
Verified
7.4
26
|
Verified
9.0
4775
|
Verified
7.2
27
|
Verified
Administration
9.4
5128
|
Verified
8.8
40
|
Verified
9.1
4678
|
Verified
7.7
36
|
Verified
9.6
5130
|
Verified
8.6
36
|
Verified
8.9
4467
|
Verified
8.1
31
|
Verified
9.2
4680
|
Verified
8.4
33
|
Verified
8.8
4168
|
Verified
7.8
29
|
Verified
9.1
4378
|
Verified
8.3
26
|
Verified
9.2
4558
|
Verified
8.5
34
|
Verified
9.2
4551
|
Verified
8.4
29
|
Verified
Taxes
9.3
4937
|
Verified
8.7
37
|
Verified
9.2
4790
|
Verified
7.7
33
|
Verified
Feature Not Available
8.1
28
|
Verified
Integration
8.6
4135
|
Verified
7.5
22
|
Verified
8.8
4125
|
Verified
7.6
29
|
Verified
8.8
4177
|
Verified
8.6
35
|
Verified
8.6
3903
|
Verified
8.3
24
|
Verified
Platform
9.0
4642
|
Verified
8.0
37
|
Verified
9.2
4595
|
Verified
8.4
36
|
Verified
9.3
4952
|
Verified
8.1
38
|
Verified
9.2
4496
|
Verified
7.4
32
|
Verified
Benefits AdministrationHide 31 FeaturesShow 31 Features
8.7
2,631
8.5
309
Benefits Administration Platform Features
9.0
1361
9.0
200
8.9
1315
9.2
191
8.4
1220
8.5
151
9.0
1335
9.0
193
9.1
1308
8.6
140
9.2
1349
9.3
200
9.0
1277
8.9
151
8.8
1253
8.7
155
Benefits Administration Platform Features
9.0
1361
9.0
200
8.9
1315
9.2
191
8.4
1220
8.5
151
9.0
1335
9.0
193
9.1
1308
8.6
140
9.2
1349
9.3
200
9.0
1277
8.9
151
9.1
930
9.2
169
8.8
1253
8.7
155
8.5
1059
8.4
116
8.3
976
7.6
45
8.9
1042
8.1
56
Generative AI
7.2
839
6.9
33
7.2
836
6.8
32
7.1
831
7.0
32
Platform
8.2
2246
8.2
204
8.0
2048
7.5
143
Feature Not Available
7.5
127
8.9
2288
8.7
220
9.2
2287
8.6
208
8.9
2193
8.4
182
8.8
2253
8.1
203
9.1
2273
8.6
215
9.7
18
Not enough data
Automation
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
9.3
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.9
97
Basics
Not enough data
7.8
65
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
7.7
57
Data
Not enough data
8.2
90
Not enough data
8.0
87
Not enough data
8.1
82
Logistics
Not enough data
7.9
66
Not enough data
8.7
83
Agentic AI - Offboarding
Not enough data
5.7
5
Not enough data
Not enough data
Not enough data
Not enough data
8.6
200
Not enough data
Platform Basics
8.5
183
Not enough data
9.2
192
Not enough data
8.9
183
Not enough data
Platform Performance
8.8
190
Not enough data
8.5
177
Not enough data
Platform Functionality
9.0
185
Not enough data
8.5
180
Not enough data
8.8
177
Not enough data
Platform Additional Functionality
8.8
180
Not enough data
8.4
174
Not enough data
8.1
171
Not enough data
Generative AI
7.3
157
Not enough data
Performance ManagementHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Goals
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
9.0
833
Not enough data
Platform Basics
9.2
772
Not enough data
9.2
777
Not enough data
Platform Administration
8.6
710
Not enough data
9.1
756
Not enough data
9.0
762
Not enough data
Platform Payment Content
9.0
759
Not enough data
8.4
651
Not enough data
9.1
736
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Talent Acquisition SuitesHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
8.6
2,558
8.3
266
Agentic AI - Onboarding
7.7
242
8.0
5
7.9
242
Not enough data
7.8
244
Not enough data
7.9
245
Not enough data
8.0
246
Not enough data
Platform Content
8.7
1152
8.2
132
9.1
1176
8.8
147
9.2
1177
9.1
151
8.4
1088
7.5
96
8.8
1101
8.6
125
8.6
1094
8.3
119
Platform Additional Functionality
9.2
1155
8.8
139
8.7
1092
7.8
96
8.5
1066
7.7
99
8.9
1112
8.7
139
9.1
1136
8.9
142
Platform Data
8.4
1018
8.3
18
8.7
1058
8.5
118
8.8
1041
8.8
114
Platform
8.2
2246
8.2
204
8.0
2048
7.5
143
Feature Not Available
7.5
127
8.9
2288
8.7
220
9.2
2287
8.6
208
8.9
2193
8.4
182
8.8
2253
8.1
203
9.1
2273
8.6
215
Recruiting and Onboarding
8.0
992
7.0
77
9.0
1106
9.0
140
Not enough data
Not enough data
Documentation - I-9 Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gusto
Gusto
QuickBooks Payroll
QuickBooks Payroll
Gusto and QuickBooks Payroll are categorized as Onboarding, Benefits Administration, Core HR, and Payroll
Unique Categories
QuickBooks Payroll
QuickBooks Payroll is categorized as Offboarding and I-9 Compliance
Reviews
Reviewers' Company Size
Gusto
Gusto
Small-Business(50 or fewer emp.)
83.9%
Mid-Market(51-1000 emp.)
15.6%
Enterprise(> 1000 emp.)
0.5%
QuickBooks Payroll
QuickBooks Payroll
Small-Business(50 or fewer emp.)
52.5%
Mid-Market(51-1000 emp.)
42.8%
Enterprise(> 1000 emp.)
4.6%
Reviewers' Industry
Gusto
Gusto
Non-Profit Organization Management
5.7%
Accounting
5.1%
Computer Software
5.1%
Health, Wellness and Fitness
4.7%
Hospital & Health Care
4.6%
Other
74.8%
QuickBooks Payroll
QuickBooks Payroll
Computer Software
6.5%
Non-Profit Organization Management
6.3%
Hospital & Health Care
6.1%
Insurance
5.7%
Accounting
4.6%
Other
70.7%
Alternatives
Gusto
Gusto Alternatives
Rippling
Rippling
Add Rippling
Paycor
Paycor
Add Paycor
Paycom
Paycom
Add Paycom
Paylocity
Paylocity
Add Paylocity
QuickBooks Payroll
QuickBooks Payroll Alternatives
Rippling
Rippling
Add Rippling
Paylocity
Paylocity
Add Paylocity
Dayforce
Dayforce
Add Dayforce
Paychex
Paychex
Add Paychex
Discussions
Gusto
Gusto Discussions
Is there an app for Gusto payroll?
4 Comments
Trent C.
TC
No, only for employees. You can only run payroll using a browser.Read more
Is gusto payroll safe?
3 Comments
Samuel D.
SD
Yes, it is secureRead more
What is Gusto used for?
2 Comments
Steve R.
SR
payrollRead more
QuickBooks Payroll
QuickBooks Payroll Discussions
Did you ever use GoCo as a repository for your documents?
2 Comments
Stefanie T.
ST
Goco makes it easy to customize, send and store all documents needed.Read more
What makes GoCo different from other HR platforms?
2 Comments
Official Response from GoCo
GoCo is the only HR platform compatible with any payroll and benefit providers. We design intuitive features to sustain long-term growth, and eliminate the...Read more
Does GoCo support both salaried employees and 1099 contractors?
2 Comments
Official Response from GoCo
Yes, GoCo makes it easy to hire or import both full-time and part-time employees, as well as 1099 contractors. Read more