# Gusto vs ICIMS Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gusto excels in user-friendliness, with many users highlighting how easy it is for both staff and employees to navigate the web features and mobile app. This ease of use is a significant advantage for small businesses looking for straightforward solutions.
- **Users say** that ICIMS offers robust reporting and data analysis capabilities, making it a strong choice for larger enterprises that require detailed staffing reports and customizable HR processes. Reviewers appreciate its integration with IT and HR systems, which streamlines onboarding and auditing.
- **According to verified reviews** , Gusto's implementation process is notably quick and efficient, with users mentioning that payroll processing takes less than five minutes. This efficiency is a major relief compared to previous payroll systems, making it ideal for small businesses that need to save time.
- **Reviewers mention** that while ICIMS provides a comprehensive talent management platform, some users face challenges with configuration and setup. Despite its strengths, the onboarding experience can be less intuitive compared to Gusto, which is praised for its straightforward onboarding wizard.
- **G2 reviewers highlight** that Gusto's customer support is highly rated, with users appreciating the quality of assistance they receive. In contrast, while ICIMS does offer support, some users feel it could be more responsive, indicating a potential area for improvement.
- **Users say** that ICIMS shines in its offer center capabilities, which are particularly beneficial for recruiters. However, Gusto's overall satisfaction ratings suggest that it may be better suited for small businesses looking for a more streamlined and user-friendly experience.



| | Gusto | ICIMS | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 10,947 | 989 | 
| **Largest Market Segment** | Small-Business (83.9% of reviews) | Enterprise (55.9% of reviews) | 
| **Entry Level Price** | Starting at $49.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### Gusto

Pros:
- Ease of Use (5640 reviews)
- Payroll Ease (2984 reviews)

Cons:
- Missing Features (614 reviews)
- Poor Customer Support (601 reviews)

### ICIMS

Pros:
- Ease of Use (71 reviews)
- Customization (48 reviews)

Cons:
- Limited Customization (27 reviews)
- Learning Curve (26 reviews)

---
## Ratings Comparison
| Rating | Gusto | ICIMS | 
|---|---|---|
  | **Meets Requirements** | 9.4 (7811 reviews) | 8.5 (866 reviews) | 
  | **Ease of Use** | 9.5 (8050 reviews) | 8.2 (881 reviews) | 
  | **Ease of Setup** | 9.3 (6611 reviews) | 7.8 (534 reviews) | 
  | **Ease of Admin** | 9.3 (2387 reviews) | 8.1 (526 reviews) | 
  | **Quality of Support** | 9.0 (6487 reviews) | 8.1 (804 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (2384 reviews) | 8.4 (518 reviews) | 
  | **Product Direction (% positive)** | 9.2 (7752 reviews) | 8.4 (855 reviews) | 

---
## Pricing

### Gusto

#### Entry-Level Pricing

Plan: Simple Plan

Price: Starting at $49.00 Per Month

Description: For small businesses or s-corps needing basic payroll.

Key Features:
- Full-service single-state payroll including W-2s and 1099s
- Basic support
-  Employee profiles and self-service

[Browse all 3 editions](https://www.g2.com/products/gusto/pricing)

#### Free Trial

Yes

### ICIMS

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 2961 |
| **ICIMS** | N/A | N/A |

#### Core HR

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Organization Management** | 8.8 (916 reviews) | Not enough data | 
| **Time, Attendance, and PTO** | 9.0 (968 reviews) | Not enough data | 
| **Expense Management** | 8.1 (806 reviews) | Not enough data | 
| **Salary Structures** | 8.6 (853 reviews) | Not enough data | 
| **Compliance** | 8.8 (883 reviews) | Not enough data | 
| **Benefits Administration** | 8.8 (892 reviews) | Not enough data | 

#### Generative AI

| Feature | Gusto | ICIMS | 
|---|---|---|
| **AI Text Summarization** | 7.2 (474 reviews) | Not enough data | 

#### Platform

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Customization ** | 8.2 (2282 reviews) | 7.9 (475 reviews) ✓ Verified | 
| **Integration APIs** | 8.0 (2092 reviews) | 7.6 (368 reviews) ✓ Verified | 
| **Internationalization** | Feature Not Available | 7.4 (298 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (2330 reviews) | 8.2 (487 reviews) ✓ Verified | 
| **Performance** | 9.2 (2419 reviews) | 8.4 (480 reviews) ✓ Verified | 
| **Mobility** | 8.9 (2291 reviews) | 7.0 (374 reviews) ✓ Verified | 
| **Reporting** | 8.7 (2335 reviews) | 8.0 (485 reviews) ✓ Verified | 
| **Dashboards** | 9.1 (2298 reviews) | 8.3 (494 reviews) ✓ Verified | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 9.1/10 | 7048 |
| **ICIMS** | N/A | N/A |

#### Employee Self Service

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Web Portal** | 9.5 (5547 reviews) ✓ Verified | Not enough data | 
| **Benefits Manager** | 8.9 (4866 reviews) ✓ Verified | Not enough data | 
| **Mobile** | 9.0 (4893 reviews) ✓ Verified | Not enough data | 

#### Administration

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Payroll Entry** | 9.4 (5391 reviews) ✓ Verified | Not enough data | 
| **Time Off Accrual** | 9.1 (4841 reviews) ✓ Verified | Not enough data | 
| **Direct Deposit** | 9.6 (5276 reviews) ✓ Verified | Not enough data | 
| **Expense Reimbursement** | 8.9 (4517 reviews) ✓ Verified | Not enough data | 
| **Pre-tax Deductions** | 9.2 (4723 reviews) ✓ Verified | Not enough data | 
| **Wage Garnishment** | 8.8 (4177 reviews) ✓ Verified | Not enough data | 
| **Approvals** | 9.1 (4395 reviews) ✓ Verified | Not enough data | 
| **Check/W-2 Printing** | 9.2 (4578 reviews) ✓ Verified | Not enough data | 
| **Check/W-2 Delivery** | 9.2 (4563 reviews) ✓ Verified | Not enough data | 

#### Taxes

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Tax Calculation** | 9.3 (5115 reviews) ✓ Verified | Not enough data | 
| **Tax Filing** | 9.2 (4928 reviews) ✓ Verified | Not enough data | 
| **Automatic Tax Payment** | Feature Not Available | Not enough data | 

#### Integration

| Feature | Gusto | ICIMS | 
|---|---|---|
| **API / Integration** | 8.6 (4236 reviews) ✓ Verified | Not enough data | 
| **Time Tracking Integration** | 8.8 (4158 reviews) ✓ Verified | Not enough data | 
| **Accounting Integration** | 8.8 (4213 reviews) ✓ Verified | Not enough data | 
| **Core HR Integration** | 8.6 (3905 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Reporting and Dashboards** | 9.0 (4696 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 9.2 (4626 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 9.3 (5272 reviews) ✓ Verified | Not enough data | 
| **Scalability** | 9.2 (4554 reviews) ✓ Verified | Not enough data | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.7/10 | 2961 |
| **ICIMS** | N/A | N/A |

#### Benefits Administration Platform Features

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Benefits Record Management** | 9.0 (1366 reviews) | Not enough data | 
| **Enrollment Planning** | 8.9 (1317 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 8.4 (1223 reviews) | Not enough data | 
| **Document Management** | 9.0 (1343 reviews) | Not enough data | 
| **Total Compensation Statements** | 9.1 (1311 reviews) | Not enough data | 
| **Self-Service Portal** | 9.2 (1357 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.0 (1279 reviews) | Not enough data | 
| **Mobile Benefits Access** | 8.8 (1256 reviews) | Not enough data | 

#### Benefits Administration Platform Features

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Benefits Record Management** | 9.0 (1366 reviews) | Not enough data | 
| **Enrollment Planning** | 8.9 (1317 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 8.4 (1223 reviews) | Not enough data | 
| **Document Management** | 9.0 (1343 reviews) | Not enough data | 
| **Total Compensation Statements** | 9.1 (1311 reviews) | Not enough data | 
| **Self-Service Portal** | 9.2 (1357 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.0 (1279 reviews) | Not enough data | 
| **Benefits Dashboards** | 9.1 (932 reviews) | Not enough data | 
| **Mobile Benefits Access** | 8.8 (1256 reviews) | Not enough data | 
| **Integrations / APIs** | 8.5 (1061 reviews) | Not enough data | 
| **Internationalization** | 8.3 (977 reviews) | Not enough data | 
| **Mobility** | 8.9 (1043 reviews) | Not enough data | 

#### Generative AI

| Feature | Gusto | ICIMS | 
|---|---|---|
| **AI Text Generation** | 7.2 (840 reviews) | Not enough data | 
| **AI Text Summarization** | 7.2 (837 reviews) | Not enough data | 
| **AI Image-to-Text** | 7.1 (832 reviews) | Not enough data | 

#### Platform

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Customization ** | 8.2 (2282 reviews) | 7.9 (475 reviews) ✓ Verified | 
| **Integration APIs** | 8.0 (2092 reviews) | 7.6 (368 reviews) ✓ Verified | 
| **Internationalization** | Feature Not Available | 7.4 (298 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (2330 reviews) | 8.2 (487 reviews) ✓ Verified | 
| **Performance** | 9.2 (2419 reviews) | 8.4 (480 reviews) ✓ Verified | 
| **Mobility** | 8.9 (2291 reviews) | 7.0 (374 reviews) ✓ Verified | 
| **Reporting** | 8.7 (2335 reviews) | 8.0 (485 reviews) ✓ Verified | 
| **Dashboards** | 9.1 (2298 reviews) | 8.3 (494 reviews) ✓ Verified | 

### Time & Attendance

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 9.1/10 | 167 |
| **ICIMS** | N/A | N/A |

#### Automation

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Process Automation** | 9.2 (45 reviews) | Not enough data | 

#### Logistics

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Dashboards & Reporting** | 8.5 (14 reviews) | Not enough data | 
| **Data Collection** | 8.9 (39 reviews) | Not enough data | 
| **Lanuguage Options** | 10.0 (5 reviews) | Not enough data | 

#### Management

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Schedule Creation Tools** | 7.2 (25 reviews) | Not enough data | 
| **Schedule Management** | 8.8 (42 reviews) | Not enough data | 
| **Employee Leave Management** | 8.7 (15 reviews) | Not enough data | 
| **User Access** | 9.1 (13 reviews) | Not enough data | 
| **User Role Access** | 9.2 (17 reviews) | Not enough data | 
| **Employee Information** | 10.0 (34 reviews) | Not enough data | 
| **Employee Information Automation** | 7.5 (6 reviews) | Not enough data | 

#### Monitoring

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Regulations Enforcement** | 10.0 (10 reviews) | Not enough data | 
| **Compliance Monitoring** | 10.0 (11 reviews) | Not enough data | 
| **Integration** | 9.7 (15 reviews) | Not enough data | 

### Candidate Relationship Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **ICIMS** | 7.6/10 | 695 |

#### Basics

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Reporting** | Not enough data | 7.7 (120 reviews) | 
| **Interoperability** | Not enough data | Feature Not Available | 
| **Performance** | Not enough data | 7.8 (114 reviews) | 

#### Additional Functionality

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Dashboard** | Not enough data | 7.7 (118 reviews) | 
| **Cloud** | Not enough data | 7.8 (98 reviews) | 
| **Mobility** | Not enough data | 6.6 (102 reviews) | 

#### Content

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Automation** | Not enough data | 7.3 (105 reviews) | 
| **File Sharing** | Not enough data | 7.2 (101 reviews) | 

#### Recruiting and Onboarding

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Sourcing and Candidate Identification** | Not enough data | 7.8 (442 reviews) ✓ Verified | 
| **Interview Scheduling** | 8.0 (995 reviews) | 7.5 (426 reviews) ✓ Verified | 
| **Applicant Tracking** | Not enough data | 8.6 (484 reviews) ✓ Verified | 

#### Platform

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Customization ** | 8.2 (2282 reviews) | 7.9 (475 reviews) ✓ Verified | 
| **Integration APIs** | 8.0 (2092 reviews) | 7.6 (368 reviews) ✓ Verified | 
| **Internationalization** | Feature Not Available | 7.4 (298 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (2330 reviews) | 8.2 (487 reviews) ✓ Verified | 
| **Performance** | 9.2 (2419 reviews) | 8.4 (480 reviews) ✓ Verified | 
| **Mobility** | 8.9 (2291 reviews) | 7.0 (374 reviews) ✓ Verified | 
| **Reporting** | 8.7 (2335 reviews) | 8.0 (485 reviews) ✓ Verified | 
| **Dashboards** | 9.1 (2298 reviews) | 8.3 (494 reviews) ✓ Verified | 

### Contractor Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 202 |
| **ICIMS** | N/A | N/A |

#### Platform Basics

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Interoperability** | 8.5 (185 reviews) | Not enough data | 
| **Performance** | 9.2 (194 reviews) | Not enough data | 
| **Portal** | 8.9 (185 reviews) | Not enough data | 

#### Platform Performance

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Reporting** | 8.8 (192 reviews) | Not enough data | 
| **Application Monitoring** | 8.5 (178 reviews) | Not enough data | 

#### Platform Functionality

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Document management** | 9.1 (188 reviews) | Not enough data | 
| **Requalification** | 8.5 (181 reviews) | Not enough data | 
| **Compliance** | 8.8 (179 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Onboarding** | 8.9 (183 reviews) | Not enough data | 
| **Pre-qualifiation** | 8.4 (175 reviews) | Not enough data | 
| **Onsite Monitoring** | 8.1 (172 reviews) | Not enough data | 

#### Generative AI

| Feature | Gusto | ICIMS | 
|---|---|---|
| **AI Text Summarization** | 7.3 (158 reviews) | Not enough data | 

### Recruiting Automation

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **ICIMS** | 7.9/10 | 691 |

#### Platform Functionality

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Sourcing and Candidate Identification** | Not enough data | 7.8 (442 reviews) ✓ Verified | 
| **Job Posting** | Not enough data | 8.4 (402 reviews) ✓ Verified | 
| **Interview Scheduling** | 8.0 (995 reviews) | 7.5 (426 reviews) ✓ Verified | 
| **Applicant Tracking** | Not enough data | 8.6 (484 reviews) ✓ Verified | 

#### Agentic AI - Recruiting Automation

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Platform

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Customization ** | 8.2 (2282 reviews) | 7.9 (475 reviews) ✓ Verified | 
| **Integration APIs** | 8.0 (2092 reviews) | 7.6 (368 reviews) ✓ Verified | 
| **Internationalization** | Feature Not Available | 7.4 (298 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (2330 reviews) | 8.2 (487 reviews) ✓ Verified | 
| **Performance** | 9.2 (2419 reviews) | 8.4 (480 reviews) ✓ Verified | 
| **Mobility** | 8.9 (2291 reviews) | 7.0 (374 reviews) ✓ Verified | 
| **Reporting** | 8.7 (2335 reviews) | 8.0 (485 reviews) ✓ Verified | 
| **Dashboards** | 9.1 (2298 reviews) | 8.3 (494 reviews) ✓ Verified | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 10.0/10 | 7 |
| **ICIMS** | N/A | N/A |

#### Performance reviews

| Feature | Gusto | ICIMS | 
|---|---|---|
| **360 Reviews** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Review Status Tracking** | Not enough data | Not enough data | 

#### Goals

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Goal-Setting** | 10.0 (5 reviews) | Not enough data | 
| **Company Goals And OKRs** | Not enough data | Not enough data | 

#### Feedback

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Continuous Feedback** | Not enough data | Not enough data | 
| **Requesting Feedback** | Not enough data | Not enough data | 
| **1-On-1 Meetings** | Not enough data | Not enough data | 
| **Public Praise** | Not enough data | Not enough data | 

#### Data

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Dashboards And Reports** | Not enough data | Not enough data | 
| **Historical Data** | Not enough data | Not enough data | 

#### Agentic AI - Performance Management

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Talent Marketplace Platforms

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **ICIMS** | 7.5/10 | 18 |

#### Career pathing

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Employee Profiles** | Not enough data | 8.1 (16 reviews) | 
| **Career Paths** | Not enough data | 6.4 (14 reviews) | 

#### Opportunity matching

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Opportunity Database** | Not enough data | 7.4 (14 reviews) | 
| **Opportunity Matching** | Not enough data | 7.0 (14 reviews) | 

#### Analytics and integrations

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Skills Analytics** | Not enough data | 7.9 (14 reviews) | 
| **Reporting** | Not enough data | 7.6 (16 reviews) | 
| **Integrations** | Not enough data | 8.1 (16 reviews) | 

### Contractor Payments

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.9/10 | 838 |
| **ICIMS** | N/A | N/A |

#### Platform Basics

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Performance** | 9.2 (773 reviews) | Not enough data | 
| **Portal** | 9.2 (778 reviews) | Not enough data | 

#### Platform Administration

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Integrations** | 8.6 (711 reviews) | Not enough data | 
| **Compliance** | 9.1 (758 reviews) | Not enough data | 
| **Reporting** | 8.9 (763 reviews) | Not enough data | 

#### Platform Payment Content

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Document management** | 9.0 (762 reviews) | Not enough data | 
| **Invoicing Tool** | 8.4 (652 reviews) | Not enough data | 
| **Wage access** | 9.1 (737 reviews) | Not enough data | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **ICIMS** | N/A | N/A |

#### Generative AI

| Feature | Gusto | ICIMS | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **ICIMS** | N/A | N/A |

#### Generative AI

| Feature | Gusto | ICIMS | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **ICIMS** | N/A | N/A |

#### Generative AI

| Feature | Gusto | ICIMS | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **ICIMS** | N/A | N/A |

#### Generative AI

| Feature | Gusto | ICIMS | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruitment Platforms

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **ICIMS** | 5.5/10 | 12 |

#### Generative AI

| Feature | Gusto | ICIMS | 
|---|---|---|
| **AI Text Generation** | Not enough data | 5.7 (12 reviews) | 

#### Recruitment Platform - Recruitment Platforms

| Feature | Gusto | ICIMS | 
|---|---|---|
| **User Permissions** | Not enough data | Not enough data | 
| **Sourcing** | Not enough data | Not enough data | 
| **Interviews** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Internationalization & Locationalization** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 

#### Recruitment AI - Recruitment Platforms

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Candidate Matching** | Not enough data | Not enough data | 
| **Gen AI in Talent Acquisition** | Not enough data | Not enough data | 
| **Engagement** | Not enough data | Not enough data | 

#### Agentic AI - Recruitment Platforms

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **ICIMS** | 7.6/10 | 622 |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Sourcing

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Candidate Search** | Not enough data | 7.7 (349 reviews) | 
| **Career Page Configuration** | Not enough data | 7.8 (336 reviews) | 
| **Social Sourcing** | Not enough data | Not enough data | 
| **Job Posting** | Not enough data | 6.9 (6 reviews) | 
| **Candidate Sourcing Metrics** | Not enough data | 7.5 (6 reviews) | 

#### Candidate Management - Applicant Tracking System

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Candidate Evaluations** | Not enough data | 7.6 (284 reviews) | 
| **Applicant Data Management** | Not enough data | 8.5 (8 reviews) | 
| **Hiring Processes Tracking** | Not enough data | 8.1 (8 reviews) | 
| **Automated Resume Parsing** | Not enough data | 7.4 (7 reviews) | 
| **Scheduling** | Not enough data | 4.5 (7 reviews) | 
| **Candidate-Facing Statuses** | Not enough data | Not enough data | 
| **Workflow Building** | Not enough data | 7.8 (6 reviews) | 

#### Platform

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Customization ** | 8.2 (2282 reviews) | 7.9 (475 reviews) ✓ Verified | 
| **Integration APIs** | 8.0 (2092 reviews) | 7.6 (368 reviews) ✓ Verified | 
| **Internationalization** | Feature Not Available | 7.4 (298 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (2330 reviews) | 8.2 (487 reviews) ✓ Verified | 
| **Performance** | 9.2 (2419 reviews) | 8.4 (480 reviews) ✓ Verified | 
| **Mobility** | 8.9 (2291 reviews) | 7.0 (374 reviews) ✓ Verified | 
| **Reporting** | 8.7 (2335 reviews) | 8.0 (485 reviews) ✓ Verified | 
| **Dashboards** | 9.1 (2298 reviews) | 8.3 (494 reviews) ✓ Verified | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Predictive Insights** | Not enough data | Not enough data | 
| **AI Job Description** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 2959 |
| **ICIMS** | 7.9/10 | 680 |

#### Agentic AI - Onboarding

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (246 reviews) | Feature Not Available | 
| **Adaptive Learning** | 7.9 (247 reviews) | Feature Not Available | 
| **Natural Language Interaction** | 7.8 (253 reviews) | Feature Not Available | 
| **Proactive Assistance** | 8.0 (252 reviews) | Feature Not Available | 
| **Decision Making** | 8.0 (249 reviews) | Feature Not Available | 

#### Platform Content

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Forms Library** | 8.7 (1164 reviews) | 8.1 (154 reviews) | 
| **E-Forms** | 9.1 (1204 reviews) | 8.2 (146 reviews) | 
| **E-Signature** | 9.3 (1207 reviews) | 8.4 (147 reviews) | 
| **Background Checks** | 8.4 (1099 reviews) | 7.7 (128 reviews) | 
| **Offer Letter Approvals** | 8.8 (1108 reviews) | 8.5 (139 reviews) | 
| **Offer Letter Templates** | 8.6 (1100 reviews) | 8.4 (144 reviews) | 

#### Platform Additional Functionality

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Self-Service Portal** | 9.3 (1177 reviews) | 7.9 (140 reviews) | 
| **Automated Team Introductions** | 8.8 (1095 reviews) | 6.9 (94 reviews) | 
| **Compliance Training** | 8.5 (1075 reviews) | 7.0 (95 reviews) | 
| **Automated Onboarding Workflows** | 9.0 (1127 reviews) | 8.0 (144 reviews) | 
| **Onboarding Notifications** | 9.1 (1151 reviews) | 8.0 (143 reviews) | 

#### Platform Data

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Time-to-Productivity Reporting** | 8.4 (1022 reviews) | 7.5 (121 reviews) | 
| **Onboarding Process Reporting** | 8.7 (1063 reviews) | 7.7 (135 reviews) | 
| **Visualization** | 8.8 (1046 reviews) | 7.9 (125 reviews) | 

#### Platform

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Customization ** | 8.2 (2282 reviews) | 7.9 (475 reviews) ✓ Verified | 
| **Integration APIs** | 8.0 (2092 reviews) | 7.6 (368 reviews) ✓ Verified | 
| **Internationalization** | Feature Not Available | 7.4 (298 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (2330 reviews) | 8.2 (487 reviews) ✓ Verified | 
| **Performance** | 9.2 (2419 reviews) | 8.4 (480 reviews) ✓ Verified | 
| **Mobility** | 8.9 (2291 reviews) | 7.0 (374 reviews) ✓ Verified | 
| **Reporting** | 8.7 (2335 reviews) | 8.0 (485 reviews) ✓ Verified | 
| **Dashboards** | 9.1 (2298 reviews) | 8.3 (494 reviews) ✓ Verified | 

#### Recruiting and Onboarding

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Interview Scheduling** | 8.0 (995 reviews) | 7.5 (426 reviews) ✓ Verified | 
| **Onboarding** | 9.1 (1219 reviews) | 8.2 (319 reviews) | 

### AI Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **ICIMS** | N/A | N/A |

#### AI Core Recruiting    

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Automated Resume Screening** | Not enough data | Not enough data | 
| **End-to-End AI Recruiting Workflow** | Not enough data | Not enough data | 
| **Adaptive AI Model Refinement** | Not enough data | Not enough data | 
| **Human Oversight** | Not enough data | Not enough data | 

#### AI Interviewing & Assessment

| Feature | Gusto | ICIMS | 
|---|---|---|
| **AI-Enabled Interviews & Assessments** | Not enough data | Not enough data | 

#### Job Content Creation

| Feature | Gusto | ICIMS | 
|---|---|---|
| ** AI-Generated Job Descriptions ** | Not enough data | Not enough data | 

#### AI Candidate Interaction & Outreach

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Automated Interview Scheduling** | Not enough data | Not enough data | 
| **Conversational Chatbots & Virtual Assistants** | Not enough data | Not enough data | 
| **AI-Driven Outreach & Follow-Ups ** | Not enough data | Not enough data | 

#### AI Candidate Evaluation & Insights

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Recruiter Decision Support    ** | Not enough data | Not enough data | 
| **AI-Based Candidate Ranking** | Not enough data | Not enough data | 
| **AI-Based Candidate Assessment** | Not enough data | Not enough data | 

### Recruitment Marketing

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **ICIMS** | 7.2/10 | 40 |

#### Platform Basics

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Interoperability** | Not enough data | 7.6 (33 reviews) ✓ Verified | 
| **Performance** | Not enough data | 7.8 (34 reviews) ✓ Verified | 
| **Integrations** | Not enough data | 7.2 (35 reviews) ✓ Verified | 

#### Platform Content

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Digital Strategy** | Not enough data | 6.8 (31 reviews) ✓ Verified | 
| **Candidate Relationship Management** | Not enough data | 6.9 (37 reviews) ✓ Verified | 
| **Employer Branding** | Not enough data | 7.3 (34 reviews) ✓ Verified | 
| **Social Recruiting** | Not enough data | 6.5 (34 reviews) ✓ Verified | 

#### Platform Performance

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Automation** | Not enough data | 7.4 (35 reviews) ✓ Verified | 
| **File Sharing** | Not enough data | 7.1 (32 reviews) ✓ Verified | 
| **Reporting** | Not enough data | 7.5 (35 reviews) ✓ Verified | 

#### Platform Additional Functionality

| Feature | Gusto | ICIMS | 
|---|---|---|
| **Dashboard** | Not enough data | 7.9 (36 reviews) ✓ Verified | 
| **Mobility** | Not enough data | 6.2 (33 reviews) ✓ Verified | 

---
## Categories
**Shared Categories (1):** [Onboarding Software](https://www.g2.com/categories/onboarding-software)

**Unique to Gusto (8):** [ Contractor Payment Software](https://www.g2.com/categories/contractor-payments), [Contractor Management Software](https://www.g2.com/categories/contractor-management), [Time & Attendance Software](https://www.g2.com/categories/time-attendance), [Benefits Administration Software](https://www.g2.com/categories/benefits-administration), [Core HR Software](https://www.g2.com/categories/core-hr), [Payroll Software](https://www.g2.com/categories/payroll), [HCM Software](https://www.g2.com/categories/hcm-software), [Performance Management Software](https://www.g2.com/categories/performance-management)

**Unique to ICIMS (7):** [Talent Marketplace Platforms ](https://www.g2.com/categories/talent-marketplace-platforms), [Recruitment Platforms](https://www.g2.com/categories/recruitment-platforms), [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management), [Recruiting Automation Software](https://www.g2.com/categories/recruiting-automation), [Recruitment Marketing Platforms](https://www.g2.com/categories/recruitment-marketing), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats), [AI Recruiting Software](https://www.g2.com/categories/ai-recruiting)


---
## Reviewer Demographics

### By Company Size

| Segment | Gusto | ICIMS | 
|---|---|---|
| **Small-Business** | 83.9% | 7.1% | 
| **Mid-Market** | 15.7% | 37.0% | 
| **Enterprise** | 0.4% | 55.9% | 

### By Industry

#### Gusto

- **Non-Profit Organization Management:** 5.7%
- **Health, Wellness and Fitness:** 5.0%
- **Accounting:** 4.8%
- **Computer Software:** 4.8%
- **Hospital & Health Care:** 4.8%
- **Mental Health Care:** 4.7%
- **Marketing and Advertising:** 4.3%
- **Medical Practice:** 3.6%
- **Information Technology and Services:** 3.6%
- **Construction:** 2.9%
- **Other:** 55.7%

#### ICIMS

- **Hospital & Health Care:** 17.2%
- **Information Technology and Services:** 6.6%
- **Staffing and Recruiting:** 5.5%
- **Human Resources:** 4.1%
- **Higher Education:** 3.4%
- **Non-Profit Organization Management:** 2.8%
- **Retail:** 2.8%
- **Financial Services:** 2.8%
- **Construction:** 2.7%
- **Marketing and Advertising:** 2.3%
- **Other:** 50.0%

---
## Alternatives

### Alternatives to Gusto

- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12898 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1333 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6494 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5378 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1702 reviews)
- [Namely](https://www.g2.com/products/namely/reviews) — 3.9/5 stars (331 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (957 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4228 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1668 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)

### Alternatives to ICIMS

- [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) — 4.1/5 stars (1655 reviews)
- [Jobvite](https://www.g2.com/products/jobvite/reviews) — 4.0/5 stars (665 reviews)
- [Oracle Talent Management Cloud (formerly Taleo)](https://www.g2.com/products/oracle-talent-management-cloud-formerly-taleo/reviews) — 3.4/5 stars (360 reviews)
- [Avature](https://www.g2.com/products/avature/reviews) — 4.4/5 stars (109 reviews)
- [Greenhouse](https://www.g2.com/products/greenhouse/reviews) — 4.4/5 stars (3898 reviews)
- [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews) — 4.4/5 stars (1842 reviews)
- [Workable](https://www.g2.com/products/workable/reviews) — 4.4/5 stars (704 reviews)
- [ClearCompany](https://www.g2.com/products/clearcompany/reviews) — 4.6/5 stars (507 reviews)
- [Lever](https://www.g2.com/products/lever/reviews) — 4.3/5 stars (2116 reviews)
- [Bullhorn](https://www.g2.com/products/bullhorn/reviews) — 4.2/5 stars (1230 reviews)

---
## Top Discussions

### Gusto

- Title: [Is gusto payroll safe?](https://www.g2.com/discussions/is-gusto-payroll-safe) — 4 comments, 7 upvotes
  > **Top comment:** "Yes, it is secure"
- Title: [Is there an app for Gusto payroll?](https://www.g2.com/discussions/is-there-an-app-for-gusto-payroll) — 4 comments, 1 upvote
  > **Top comment:** "No, only for employees. You can only run payroll using a browser."
- Title: [What is Gusto used for?](https://www.g2.com/discussions/what-is-gusto-used-for) — 2 comments
  > **Top comment:** "payroll"
- Title: [What is gusto payroll?](https://www.g2.com/discussions/what-is-gusto-payroll) — 2 comments
  > **Top comment:** "Gusto payroll is a web client platform where you can perform payment for an employees or contractor for your owned business. Simply it is your accounting..."
- Title: [Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?](https://www.g2.com/discussions/25111-why-doesn-t-gusto-take-responsibility-and-rectify-the-pay-problems-that-they-have-caused) — 2 comments, 3 upvotes *(includes official response)*
  > **Top comment:** "Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for..."

### ICIMS

- Title: [What is iCIMS software?](https://www.g2.com/discussions/what-is-icims-software) — 1 comment
  > **Top comment:** "Recruiting and hiring software "
- Title: [access same references](https://www.g2.com/discussions/26639-access-same-references) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [What is the best time for a client to use SkillSurvey Reference for a job applicant?](https://www.g2.com/discussions/5498-timing) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We believe the best practice is to generate a SkillSurvey Reference candidate feedback report on a job applicant after the phone screen and before the..."
- Title: [Does SkillSurvey Reference allow for ratings of job skills?](https://www.g2.com/discussions/5497-ratings) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Our Pre-Hire 360 workflow is designed to help understand the “soft skills” a candidate has which include the specific behaviors that are required to be..."
- Title: [Is it easy for hiring managers to understand reference feedback?](https://www.g2.com/discussions/5496-interpreting-results) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We make it easy for hiring managers to interpret survey results by providing data-driven reports. In the candidate feedback report, we point out differences..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gusto-vs-icims)