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Compare Gusto and iCIMS 
Featured Products
At a Glance
Market Segments
Small-Business (84.0% of reviews)
Enterprise (60.8% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
No pricing available
Gusto
Star Rating
(7,596)4.6 out of 5
Market Segments
Small-Business (84.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansiCIMS
Star Rating
(785)4.1 out of 5
Market Segments
Enterprise (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about iCIMSSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user experience, with many praising its intuitive interface and smooth onboarding process. Users appreciate the ability to manage payroll efficiently, noting that they can ensure funds are available just days before payroll deadlines, which is a significant advantage for small businesses.
- According to verified reviews, iCIMS offers strong reporting capabilities that users find highly customizable. Reviewers highlight how the reporting functions allow them to easily access and analyze user profiles, which enhances both the candidate and hiring manager experience.
- Users say that Gusto's customer support is a standout feature, with many mentioning the responsiveness and helpfulness of the support team. This level of service contributes to a high satisfaction rate, making it a reliable choice for small businesses looking for assistance.
- Reviewers mention that while iCIMS has robust features for larger enterprises, its onboarding process can be challenging, with some users expressing frustration over the setup complexity. This contrasts sharply with Gusto's streamlined onboarding experience, which many find easy and efficient.
- G2 reviewers highlight that Gusto's automation features are particularly beneficial, as they help users stay compliant with state and local laws without the constant need for manual oversight. This automation is a significant time-saver for small business owners who juggle multiple responsibilities.
- According to recent feedback, while iCIMS is well-regarded for its reporting and analytics, it falls short in overall ease of use compared to Gusto. Users often find Gusto's platform more user-friendly, with a higher rating for ease of setup and administration, making it a better fit for smaller teams.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
iCIMS
No pricing availableFree Trial
Gusto
Free Trial is available
iCIMS
No trial information availableRatings
Meets Requirements
9.4
6,047
8.3
684
Ease of Use
9.5
6,248
8.0
697
Ease of Setup
9.3
4,947
7.4
417
Ease of Admin
9.3
2,178
7.7
404
Quality of Support
9.0
5,043
7.9
636
Has the product been a good partner in doing business?
9.1
2,177
8.1
398
Product Direction (% positive)
9.2
6,146
8.2
680
Features by Category
Core HR
8.8
894
Not enough data
9.0
896
Not enough data
8.0
786
Not enough data
8.6
838
Not enough data
8.8
853
Not enough data
8.7
853
Not enough data
Generative AI
7.2
472
Not enough data
Platform
8.2
2234
7.9
436
|
Verified
8.0
2044
7.5
346
|
Verified
Feature Not Available
7.3
275
|
Verified
8.9
2260
8.1
440
|
Verified
9.2
2264
8.2
430
|
Verified
8.9
2173
6.9
346
|
Verified
8.8
2229
7.8
432
|
Verified
9.1
2260
8.2
441
|
Verified
Employee Self Service
9.5
5044
|
Verified
Not enough data
8.9
4607
|
Verified
Not enough data
9.0
4667
|
Verified
Not enough data
Administration
9.4
4872
|
Verified
Not enough data
9.0
4546
|
Verified
Not enough data
9.6
5010
|
Verified
Not enough data
8.9
4420
|
Verified
Not enough data
9.2
4624
|
Verified
Not enough data
8.8
4154
|
Verified
Not enough data
9.1
4348
|
Verified
Not enough data
9.2
4522
|
Verified
Not enough data
9.2
4531
|
Verified
Not enough data
Taxes
9.3
4789
|
Verified
Not enough data
9.2
4667
|
Verified
Not enough data
Feature Not Available
Not enough data
Integration
8.6
4068
|
Verified
Not enough data
8.8
4096
|
Verified
Not enough data
8.8
4151
|
Verified
Not enough data
8.6
3899
|
Verified
Not enough data
Platform
9.0
4539
|
Verified
Not enough data
9.2
4546
|
Verified
Not enough data
9.3
4709
|
Verified
Not enough data
9.2
4429
|
Verified
Not enough data
Benefits Administration Platform Features
9.0
1353
Not enough data
8.9
1310
Not enough data
8.4
1215
Not enough data
9.0
1318
Not enough data
9.0
1304
Not enough data
9.2
1337
Not enough data
9.0
1272
Not enough data
8.8
1249
Not enough data
Benefits Administration Platform Features
9.0
1353
Not enough data
8.9
1310
Not enough data
8.4
1215
Not enough data
9.0
1318
Not enough data
9.0
1304
Not enough data
9.2
1337
Not enough data
9.0
1272
Not enough data
9.1
926
Not enough data
8.8
1249
Not enough data
8.5
1057
Not enough data
8.3
974
Not enough data
8.9
1039
Not enough data
Generative AI
7.2
837
Not enough data
7.2
834
Not enough data
7.1
829
Not enough data
Platform
8.2
2234
7.9
436
|
Verified
8.0
2044
7.5
346
|
Verified
Feature Not Available
7.3
275
|
Verified
8.9
2260
8.1
440
|
Verified
9.2
2264
8.2
430
|
Verified
8.9
2173
6.9
346
|
Verified
8.8
2229
7.8
432
|
Verified
9.1
2260
8.2
441
|
Verified
Basics
Not enough data
7.7
120
Not enough data
Feature Not Available
Not enough data
7.8
114
Additional Functionality
Not enough data
7.7
118
Not enough data
7.8
98
Not enough data
6.6
102
Content
Not enough data
7.3
105
Not enough data
7.2
101
Recruiting and Onboarding
Not enough data
7.8
419
|
Verified
8.0
992
7.5
425
|
Verified
Not enough data
8.6
463
|
Verified
Platform
8.2
2234
7.9
436
|
Verified
8.0
2044
7.5
346
|
Verified
Feature Not Available
7.3
275
|
Verified
8.9
2260
8.1
440
|
Verified
9.2
2264
8.2
430
|
Verified
8.9
2173
6.9
346
|
Verified
8.8
2229
7.8
432
|
Verified
9.1
2260
8.2
441
|
Verified
Platform Basics
8.5
183
Not enough data
9.2
190
Not enough data
8.9
183
Not enough data
Platform Performance
8.8
187
Not enough data
8.5
177
Not enough data
Platform Functionality
9.1
184
Not enough data
8.5
180
Not enough data
8.8
177
Not enough data
Platform Additional Functionality
8.8
179
Not enough data
8.4
174
Not enough data
8.1
171
Not enough data
Generative AI
7.3
157
Not enough data
Platform Functionality
Not enough data
7.8
419
|
Verified
Not enough data
8.4
402
|
Verified
8.0
992
7.5
425
|
Verified
Not enough data
8.6
463
|
Verified
Agentic AI - Recruiting Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
8.2
2234
7.9
436
|
Verified
8.0
2044
7.5
346
|
Verified
Feature Not Available
7.3
275
|
Verified
8.9
2260
8.1
440
|
Verified
9.2
2264
8.2
430
|
Verified
8.9
2173
6.9
346
|
Verified
8.8
2229
7.8
432
|
Verified
9.1
2260
8.2
441
|
Verified
Operations
Not enough data
6.9
19
Not enough data
8.5
20
Not enough data
7.2
16
Not enough data
7.9
22
Not enough data
7.5
19
Planning
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Event Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
6.9
7
Not enough data
7.6
7
Career pathing
Not enough data
7.6
17
Not enough data
6.0
15
Opportunity matching
Not enough data
6.9
15
Not enough data
6.6
15
Analytics and integrations
Not enough data
7.3
15
Not enough data
7.2
17
Not enough data
7.7
17
Platform Basics
9.2
772
Not enough data
9.2
776
Not enough data
Platform Administration
8.6
711
Not enough data
9.1
752
Not enough data
9.0
761
Not enough data
Platform Payment Content
9.0
755
Not enough data
8.4
651
Not enough data
9.1
733
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
5.7
12
Recruitment Platform - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Recruitment AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Recruitment Platforms
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Sourcing
Not enough data
7.7
349
Not enough data
7.7
337
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
7.0
5
Candidate Management - Applicant Tracking System
Not enough data
7.6
283
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
7.0
5
Not enough data
4.0
5
Not enough data
Not enough data
Not enough data
8.0
5
Platform
8.2
2234
7.9
436
|
Verified
8.0
2044
7.5
346
|
Verified
Feature Not Available
7.3
275
|
Verified
8.9
2260
8.1
440
|
Verified
9.2
2264
8.2
430
|
Verified
8.9
2173
6.9
346
|
Verified
8.8
2229
7.8
432
|
Verified
9.1
2260
8.2
441
|
Verified
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
7.6
241
Feature Not Available
7.9
243
Feature Not Available
7.8
243
Feature Not Available
7.9
245
Feature Not Available
8.0
246
Feature Not Available
Platform Content
8.7
1146
8.1
154
9.1
1165
8.1
147
9.2
1163
8.4
148
8.4
1082
7.8
129
8.7
1093
8.4
140
8.6
1086
8.4
145
Platform Additional Functionality
9.2
1141
7.9
141
8.7
1091
6.8
95
8.5
1063
6.9
96
8.9
1107
8.0
145
9.1
1128
7.9
144
Platform Data
8.4
1015
7.4
121
8.7
1055
7.6
135
8.8
1042
7.8
126
Platform
8.2
2234
7.9
436
|
Verified
8.0
2044
7.5
346
|
Verified
Feature Not Available
7.3
275
|
Verified
8.9
2260
8.1
440
|
Verified
9.2
2264
8.2
430
|
Verified
8.9
2173
6.9
346
|
Verified
8.8
2229
7.8
432
|
Verified
9.1
2260
8.2
441
|
Verified
Recruiting and Onboarding
8.0
992
7.5
425
|
Verified
9.0
1084
8.2
319
Platform Basics
Not enough data
7.6
33
|
Verified
Not enough data
7.7
35
|
Verified
Not enough data
7.2
35
|
Verified
Platform Content
Not enough data
6.8
31
|
Verified
Not enough data
6.9
37
|
Verified
Not enough data
7.1
35
|
Verified
Not enough data
6.5
34
|
Verified
Platform Performance
Not enough data
7.4
36
|
Verified
Not enough data
7.1
32
|
Verified
Not enough data
7.5
35
|
Verified
Platform Additional Functionality
Not enough data
7.9
36
|
Verified
Not enough data
6.2
33
|
Verified
Categories
Categories
Shared Categories
Gusto and iCIMS are categorized as Onboarding
Unique Categories
Gusto is categorized as Contractor Payments, Benefits Administration, Core HR, Payroll, and Contractor Management
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iCIMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.6%
Computer Software
5.3%
Accounting
5.2%
Health, Wellness and Fitness
4.8%
Hospital & Health Care
4.4%
Other
74.6%
Hospital & Health Care
13.9%
Information Technology and Services
8.0%
Staffing and Recruiting
4.7%
Human Resources
3.6%
Retail
3.2%
Other
66.6%
Alternatives
Discussions
Is there an app for Gusto payroll?
4 Comments
MM
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
What is Gusto used for?
2 Comments
PP
Gusto is payroll software. Online Payroll & HR Solutions etc.Gusto handles payments to employees and contractors and also handles paperwork necessary to help...Read more
iCIMS has no more discussions with answers
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