G2 reviewers report that Gusto excels in user-friendliness, with many users appreciating its intuitive design that simplifies complex HR tasks. One user noted, "I like Gusto because it’s simple in the best way: it’s easy to use without feeling stripped down."
Users say that HR Partner is tailored for small-to-midsized businesses, making it feel manageable rather than overwhelming. A reviewer mentioned, "I like that HR Partner is simple, focused, and built exactly for small-to-midsized US businesses without unnecessary enterprise bloat."
Reviewers mention that Gusto's implementation process is quick and efficient, with users highlighting the organized pathway for payroll and compliance tasks. One user shared, "It provides a user-friendly and organized pathway for many of our HR systems."
According to verified reviews, Gusto has a significantly higher overall satisfaction score, reflecting its strong market presence and user trust. Users frequently cite its reliable payroll structure as a key benefit, stating it helps them avoid compliance issues.
Users appreciate HR Partner's responsive support team, which has been highlighted as a standout feature. A long-time user remarked, "The support team deserves a special mention - they’re always quick to respond and troubleshoot any issues."
G2 reviewers note that while Gusto offers a broader range of features, HR Partner shines in its ability to streamline specific HR functions like recruitment and asset tracking, with one user stating, "It is a powerful, user-friendly tool that covers everything from recruitment to asset tracking."
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
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