G2 reviewers report that Gusto excels in overall user satisfaction, reflected in its high G2 Score of 90.69. Users appreciate the smooth onboarding experience and the intuitive interface, with one user noting, "the user experience is top notch and visually appealing."
Users say Hourly stands out for its simplicity and ease of navigation, making it a great choice for those who may not be tech-savvy. One reviewer mentioned, "the upside of Hourly for me is I can maneuver around on it without any issues or confusion," highlighting its user-friendly design.
According to verified reviews, Gusto's robust automation features are a significant advantage, as users love that it keeps track of necessary tasks based on state and local laws. This level of automation helps users feel confident that they are compliant without constant oversight.
Reviewers mention that while Gusto has a larger market presence and a wealth of features, Hourly's focus on labor tracking for billing and payroll is particularly beneficial for small businesses. Users appreciate how easy it is to track labor to specific jobs, making it a practical choice for those with straightforward needs.
G2 reviewers highlight the quality of support provided by Hourly, which scores higher than Gusto in this area. Users have noted that Hourly's support is responsive and helpful, contributing to a positive overall experience, especially for those who may need extra assistance.
Users report that Gusto's comprehensive payroll features, such as direct deposit and tax filing, are highly valued, with one user stating, "I love that with Gusto, I have until 1-2 days before payroll is due to ensure the money is in my account." This flexibility is a significant advantage for businesses with fluctuating cash flow.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
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Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
What is Gusto used for?
2 Comments
PP
Gusto is payroll software. Online Payroll & HR Solutions etc.Gusto handles payments to employees and contractors and also handles paperwork necessary to help...Read more
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