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Compare Gusto Payroll and Rippling

See this
side-by-side comparison of Gusto Payroll vs. Rippling
based on preference data from user reviews. Gusto Payroll rates 4.3/5 stars with 421 reviews. By contrast, Rippling rates 4.9/5 stars with 648 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Gusto Payroll
Gusto Payroll
(421)
4.3 out of 5
Gusto Payroll
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Have you used Gusto Payroll before?
Yes
Rippling
Rippling
(648)
4.9 out of 5
Rippling
Optimized for quick response
Answer a few questions to help the Rippling community
Have you used Rippling before?
Yes
Star Rating
Gusto Payroll
Gusto Payroll
Rippling
Rippling
Market Segments
Gusto Payroll
Gusto Payroll
Small-Business (88.3% of reviews)
Rippling
Rippling
Mid-Market (50.1% of reviews)
Entry Level Price
Gusto Payroll
Gusto Payroll
$45 per month
Rippling
Rippling
No pricing information available

Gusto Payroll vs Rippling

When assessing the two solutions, reviewers found Rippling easier to use, set up, and administer. Reviewers also preferred doing business with Rippling overall.

  • Reviewers felt that Rippling meets the needs of their business better than Gusto Payroll.
  • When comparing quality of ongoing product support, reviewers felt that Rippling is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Rippling over Gusto Payroll.
Categories
Shared Categories
Gusto Payroll
Gusto Payroll
Rippling
Rippling
Gusto Payroll and Rippling are categorized as Payroll, Core HR, and Benefits Administration
Pricing
Gusto Payroll
Gusto Payroll Pricing
Pricing
$45per month
Free Trial
Rippling
Rippling Pricing
Free Trial
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Ratings
Meets Requirements
Gusto Payroll
Gusto Payroll
8.9
Responses: 364
Rippling
Rippling
9.7
Responses: 454
Ease of Use
Gusto Payroll
Gusto Payroll
9.2
Responses: 365
Rippling
Rippling
9.8
Responses: 460
Ease of Setup
Gusto Payroll
Gusto Payroll
8.8
Responses: 186
Rippling
Rippling
9.1
Responses: 125
Ease of Admin
Gusto Payroll
Gusto Payroll
9.0
Responses: 191
Rippling
Rippling
9.4
Responses: 128
Quality of Support
Gusto Payroll
Gusto Payroll
8.4
Responses: 325
Rippling
Rippling
9.5
Responses: 384
Ease of Doing Business With
Gusto Payroll
Gusto Payroll
8.5
Responses: 192
Rippling
Rippling
9.5
Responses: 127
Product Direction (% positive)
Gusto Payroll
Gusto Payroll
8.0
Responses: 357
Rippling
Rippling
9.3
Responses: 423
Features
Core HR
Organization Management
Gusto Payroll
Gusto Payroll
9.1
Responses: 60
Rippling
Rippling
9.6
Responses: 157
Time, Attendance, and PTO
Gusto Payroll
Gusto Payroll
9.0
Responses: 51
Rippling
Rippling
9.4
Responses: 165
Expense Management
Gusto Payroll
Gusto Payroll
8.0
Responses: 30
Rippling
Rippling
9.1
Responses: 86
Salary Structures
Gusto Payroll
Gusto Payroll
9.1
Responses: 53
Rippling
Rippling
9.3
Responses: 132
Compliance
Gusto Payroll
Gusto Payroll
9.2
Responses: 60
Rippling
Rippling
9.5
Responses: 120
Benefits Administration
Gusto Payroll
Gusto Payroll
9.1
Responses: 55
Rippling
Rippling
9.4
Responses: 136
Employee Self Service
Web Portal
Gusto Payroll
Gusto Payroll
9.4
Responses: 268
Verified Feature
Rippling
Rippling
9.8
Responses: 260
Verified Feature
Benefits Manager
Gusto Payroll
Gusto Payroll
8.9
Responses: 163
Verified Feature
Rippling
Rippling
9.7
Responses: 215
Verified Feature
Mobile
Gusto Payroll
Gusto Payroll
8.4
Responses: 141
Verified Feature
Rippling
Rippling
9.3
Responses: 189
Verified Feature
Administration
Payroll Entry
Gusto Payroll
Gusto Payroll
9.2
Responses: 226
Verified Feature
Rippling
Rippling
9.8
Responses: 189
Verified Feature
Time Off Accrual
Gusto Payroll
Gusto Payroll
8.7
Responses: 150
Verified Feature
Rippling
Rippling
9.7
Responses: 186
Verified Feature
Direct Deposit
Gusto Payroll
Gusto Payroll
9.4
Responses: 257
Verified Feature
Rippling
Rippling
9.8
Responses: 235
Verified Feature
Expense Reimbursement
Gusto Payroll
Gusto Payroll
9.0
Responses: 139
Verified Feature
Rippling
Rippling
9.6
Responses: 126
Verified Feature
Pre-tax Deductions
Gusto Payroll
Gusto Payroll
9.2
Responses: 192
Verified Feature
Rippling
Rippling
9.8
Responses: 187
Verified Feature
Wage Garnishment
Gusto Payroll
Gusto Payroll
9.2
Responses: 104
Verified Feature
Rippling
Rippling
9.7
Responses: 120
Verified Feature
Approvals
Gusto Payroll
Gusto Payroll
9.1
Responses: 131
Verified Feature
Rippling
Rippling
9.6
Responses: 161
Verified Feature
Check/W-2 Printing
Gusto Payroll
Gusto Payroll
9.0
Responses: 166
Verified Feature
Rippling
Rippling
9.8
Responses: 154
Verified Feature
Check/W-2 Delivery
Gusto Payroll
Gusto Payroll
9.2
Responses: 160
Verified Feature
Rippling
Rippling
9.9
Responses: 154
Verified Feature
Taxes
Tax Calculation
Gusto Payroll
Gusto Payroll
9.3
Responses: 227
Verified Feature
Rippling
Rippling
9.6
Responses: 185
Verified Feature
Tax Filing
Gusto Payroll
Gusto Payroll
9.0
Responses: 212
Verified Feature
Rippling
Rippling
9.7
Responses: 162
Verified Feature
Automatic Tax Payment
Gusto Payroll
Gusto Payroll
Feature Not Available
Rippling
Rippling
9.7
Responses: 159
Verified Feature
Integration
API / Integration
Gusto Payroll
Gusto Payroll
8.6
Responses: 106
Verified Feature
Rippling
Rippling
9.5
Responses: 123
Verified Feature
Time Tracking Integration
Gusto Payroll
Gusto Payroll
8.3
Responses: 102
Verified Feature
Rippling
Rippling
9.5
Responses: 117
Verified Feature
Accounting Integration
Gusto Payroll
Gusto Payroll
8.7
Responses: 137
Verified Feature
Rippling
Rippling
9.6
Responses: 120
Verified Feature
Core HR Integration
Gusto Payroll
Gusto Payroll
8.9
Responses: 76
Verified Feature
Rippling
Rippling
9.7
Responses: 122
Verified Feature
Platform
Customization
Gusto Payroll
Gusto Payroll
8.1
Responses: 53
Rippling
Rippling
8.6
Responses: 70
Integration APIs
Gusto Payroll
Gusto Payroll
9.0
Responses: 42
Rippling
Rippling
9.2
Responses: 63
Internationalization
Gusto Payroll
Gusto Payroll
Feature Not Available
Rippling
Rippling
9.3
Responses: 47
User, Role, and Access Management
Gusto Payroll
Gusto Payroll
8.6
Responses: 68
Rippling
Rippling
9.3
Responses: 82
Performance
Gusto Payroll
Gusto Payroll
9.1
Responses: 71
Rippling
Rippling
9.4
Responses: 89
Mobility
Gusto Payroll
Gusto Payroll
8.4
Responses: 44
Rippling
Rippling
8.8
Responses: 65
Reporting
Gusto Payroll
Gusto Payroll
8.7
Responses: 66
Rippling
Rippling
9.0
Responses: 74
Dashboards
Gusto Payroll
Gusto Payroll
8.9
Responses: 67
Rippling
Rippling
9.1
Responses: 84
Platform
Reporting and Dashboards
Gusto Payroll
Gusto Payroll
8.8
Responses: 233
Verified Feature
Rippling
Rippling
9.6
Responses: 204
Verified Feature
User, Role, and Access Management
Gusto Payroll
Gusto Payroll
9.0
Responses: 234
Verified Feature
Rippling
Rippling
9.6
Responses: 209
Verified Feature
Performance and Reliability
Gusto Payroll
Gusto Payroll
9.2
Responses: 256
Verified Feature
Rippling
Rippling
9.7
Responses: 235
Verified Feature
Scalability
Gusto Payroll
Gusto Payroll
9.1
Responses: 215
Verified Feature
Rippling
Rippling
9.8
Responses: 209
Verified Feature
Benefits Administration Platform Features
Benefits Record Management
Gusto Payroll
Gusto Payroll
9.2
Responses: 76
Rippling
Rippling
9.7
Responses: 143
Enrollment Planning
Gusto Payroll
Gusto Payroll
9.2
Responses: 67
Rippling
Rippling
9.7
Responses: 143
Third-Party Carrier Integration
Gusto Payroll
Gusto Payroll
8.9
Responses: 52
Rippling
Rippling
9.5
Responses: 107
Document Management
Gusto Payroll
Gusto Payroll
9.2
Responses: 73
Rippling
Rippling
9.6
Responses: 140
Total Compensation Statements
Gusto Payroll
Gusto Payroll
9.4
Responses: 71
Rippling
Rippling
9.8
Responses: 138
Self-Service Portal
Gusto Payroll
Gusto Payroll
9.4
Responses: 78
Rippling
Rippling
9.8
Responses: 155
Regulatory Compliance
Gusto Payroll
Gusto Payroll
9.5
Responses: 70
Rippling
Rippling
9.7
Responses: 112
Benefits Dashboards
Gusto Payroll
Gusto Payroll
9.2
Responses: 75
Rippling
Rippling
9.7
Responses: 162
Mobile Benefits Access
Gusto Payroll
Gusto Payroll
9.2
Responses: 53
Rippling
Rippling
9.6
Responses: 117
Integrations / APIs
Gusto Payroll
Gusto Payroll
9.2
Responses: 47
Rippling
Rippling
9.6
Responses: 106
Reviewers' Company Size
Reviewers of Gusto Payroll were most often representing companies in the Small-Business segment, while reviewers for Rippling were more commonly in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
Gusto Payroll
Gusto Payroll
88.3%
Rippling
Rippling
48.9%
Mid-Market
(51-1000 emp.)
Gusto Payroll
Gusto Payroll
11.0%
Rippling
Rippling
50.1%
Enterprise
(> 1000 emp.)
Gusto Payroll
Gusto Payroll
0.7%
Rippling
Rippling
1.0%
Reviewers' Industry
Gusto Payroll
Gusto Payroll Industry
Computer Software
9.7%
Marketing and Advertising
6.3%
Information Technology and Services
6.3%
Internet
5.4%
Accounting
4.4%
Other
67.9%
Rippling
Rippling Industry
Computer Software
17.9%
Information Technology and Services
8.8%
Financial Services
5.5%
Marketing and Advertising
5.0%
Health, Wellness and Fitness
4.0%
Other
58.8%
Reviews
Most Helpful Favorable Review
Gusto Payroll
Alex L.
Administrator in Design

ZenPayroll makes payroll a seamless headache free experience. Hiring employees is easy, and you can do it all online. The best thing is that they file all of your paperwork for you. Never again do you need to fill out new hire paperwork, mail it in, wait...

Rippling
Danny G.
Administrator in Information Services

We were an early client of Rippling. We liked the promise of automated paperwork and quick payroll. The company has made significant progress in every aspect of its business. More importantly, they have matured over the last 12 months into a brand we trust....

Most Helpful Critical Review
Gusto Payroll
Emily P.
Agency in Insurance

When onboarding, you are completely alone. It is you and their website. They tell you what info to input but it is very easy to make a mistake. I don't know if I made the mistake or if the website did but the NC Unemployment Tax was set to pay quarterly...

Rippling
G
Administrator in Logistics and Supply Chain

Way too many bugs. The system is not ready for mainstream use. Very quirky and limited in options within features.

Discussions
Gusto Payroll
Gusto Payroll Discussions
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 comments
Offical Response from Gusto Payroll
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
Can gusto withdrawal from my bank account
1 comment
Offical Response from Gusto Payroll
Hi Michael! This is standard for setting up direct deposit with us. When signing up for direct deposit from Gusto, we ask that you authorize us to debit...Read more
Poor Customer Support
1 comment
MF
Hi Maureen — we're sorry you've had this experience. Can you confirm the email for your Gusto account so we can look into your issue and confirm the details...Read more
Rippling
Rippling Discussions
How can I contact Rippling by telephone?
2 comments
Rayanne B.
RB
Rayanne, so sorry about your frustration. I have reached out to customer support. Regarding phone support, we do not have that in place today, however we...Read more
How does the wiping process work through Rippling?
1 comment
Kevin B.
KB
Hey Kevin - Great question. With Rippling MDM software you can manage all your employees' devices in one place. Check out our MDM white paper here for...Read more
I think I might have submitted the wrong number for our Florida unemployment tax registration number, and would like to update that with the right number.
1 comment
Jin Yun C.
JC
If you have submitted the wrong number to FL unemployment that need to be corrected immediately. Either you handle it manually thru the payroll software...Read more
Screenshots
Videos
Gusto Payroll
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Rippling
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Downloads
Gusto Payroll
Gusto Payroll Downloads
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Rippling
Rippling Downloads
No downloads provided
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