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At a Glance
Market Segments
Mid-Market (57.5% of reviews)
Enterprise (40.6% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
No pricing available
Guru
Star Rating
(2,315)4.7 out of 5
Market Segments
Mid-Market (57.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansYext
Star Rating
(956)4.4 out of 5
Market Segments
Enterprise (40.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about YextSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guru excels in ease of use with a score of 9.3, while Yext trails behind at 8.5. Reviewers mention that Guru's intuitive interface and streamlined navigation make it easy for teams to adopt quickly.
- Reviewers mention that Guru's quality of support is outstanding, scoring 9.3 compared to Yext's 8.5. Users on G2 highlight Guru's responsive customer service and helpful resources, which enhance the overall user experience.
- Users say that Guru's data centralization features, scoring 9.3, significantly outperform Yext's 8.4. Reviewers appreciate Guru's ability to consolidate information seamlessly, making it easier to access and manage knowledge across teams.
- G2 users report that Guru's performance and reliability score of 9.4 is a key strength, while Yext's score of 8.6 indicates room for improvement. Users mention that Guru consistently delivers fast and reliable service, which is crucial for business operations.
- Reviewers mention that Guru's knowledge base functionality is exceptional, scoring 9.6, compared to Yext's 8.6. Users appreciate the comprehensive and easily searchable knowledge base that Guru provides, which aids in quick information retrieval.
- Users report that Guru's integrations score of 9.2 highlights its versatility, while Yext's score of 7.5 suggests limitations. Reviewers say that Guru's ability to connect with various tools and platforms enhances workflow efficiency and collaboration.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Yext
No pricing availableFree Trial
Guru
Free Trial is available
Yext
Free Trial is available
Ratings
Meets Requirements
9.2
1,913
8.8
761
Ease of Use
9.2
1,935
8.5
779
Ease of Setup
9.3
952
8.4
566
Ease of Admin
9.0
476
8.5
397
Quality of Support
9.3
1,511
8.5
721
Has the product been a good partner in doing business?
9.4
429
8.7
399
Product Direction (% positive)
9.2
1,812
8.4
744
Features by Category
Content
Not enough data
8.1
114
Not enough data
7.7
113
Not enough data
7.7
107
Not enough data
7.5
104
Not enough data
7.9
106
Not enough data
7.8
110
Not enough data
8.0
114
Not enough data
8.0
113
Not enough data
7.9
107
Design
Not enough data
7.5
106
Not enough data
7.4
103
Not enough data
7.9
105
Not enough data
7.6
109
Platform
Not enough data
7.8
112
Not enough data
8.1
116
Not enough data
7.9
113
Not enough data
8.4
120
Not enough data
8.3
116
Not enough data
7.7
102
Not enough data
8.0
121
Not enough data
8.0
107
Agentic AI - Web Content Management
Not enough data
5.5
16
Not enough data
5.8
16
Monitoring
Not enough data
7.3
24
Not enough data
8.0
27
Not enough data
7.8
27
Administration
Not enough data
7.6
28
Not enough data
7.8
27
Not enough data
8.3
26
Not enough data
7.5
27
Standards
Not enough data
7.8
30
Not enough data
7.1
26
Not enough data
7.1
21
Not enough data
7.2
23
Agentic AI - Digital Governance
Not enough data
6.4
7
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
6.9
7
Content Management
9.3
108
8.5
27
9.2
107
8.1
25
9.3
107
8.5
26
Content Discovery
9.4
108
8.7
28
9.2
106
8.0
24
9.2
105
8.0
23
8.9
102
8.0
23
9.3
100
8.2
25
9.0
103
7.8
23
Generative AI
9.1
66
7.1
16
9.1
67
7.2
16
Administration
9.2
677
7.8
50
9.2
671
7.6
47
9.1
666
7.5
50
Knowledge Management
9.6
791
8.6
49
9.2
740
8.0
41
9.2
700
8.1
49
Compliance
9.2
688
8.0
46
9.1
657
7.8
44
9.2
653
7.8
44
9.1
632
7.7
43
Customer Support
9.2
761
8.0
39
9.2
720
7.9
38
9.0
646
7.2
31
Data Security
9.2
633
7.6
38
9.2
630
7.9
39
9.3
651
8.2
43
9.1
634
7.7
37
Administration
9.2
678
7.5
40
9.3
701
8.4
47
9.4
769
8.6
45
Generative AI
9.0
485
7.1
25
Business Tools
Not enough data
8.6
92
Not enough data
8.1
64
Not enough data
7.8
62
Not enough data
8.1
81
Not enough data
7.8
66
Customer Tools
Not enough data
9.0
103
Not enough data
8.6
87
Not enough data
8.3
75
Not enough data
8.1
84
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
6.7
10
Not enough data
6.2
10
Not enough data
7.2
10
Not enough data
6.2
10
Not enough data
6.3
10
Segmentation
Not enough data
5.3
12
Not enough data
5.6
12
Targeting
Not enough data
5.6
12
Not enough data
5.7
12
Triggered Content
Not enough data
5.8
12
Not enough data
5.6
12
Not enough data
5.6
12
Personalized Content
Not enough data
5.3
12
Not enough data
5.4
12
Not enough data
5.4
12
Agentic AI - Personalization Engines
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
5.0
6
Listing Management
Not enough data
8.8
219
|
Verified
Not enough data
8.6
201
|
Verified
Not enough data
8.2
226
|
Verified
Not enough data
8.5
222
|
Verified
Performance
Not enough data
8.5
229
|
Verified
Not enough data
8.3
226
|
Verified
Knowledge Pages
9.0
684
8.1
82
9.1
640
8.0
74
9.0
685
7.7
70
8.8
584
7.4
64
8.9
545
8.2
76
9.1
557
8.1
74
Knowledge Dissemination
8.9
667
8.2
81
9.0
666
8.4
78
9.5
739
8.4
84
9.1
713
8.3
80
9.1
577
7.9
76
9.2
579
7.8
60
9.3
580
8.2
74
9.0
549
8.1
71
9.1
561
8.2
76
Agentic AI - Knowledge Base
8.6
99
7.0
19
8.9
101
6.9
18
8.8
98
6.9
18
Local Search Optimization
Not enough data
8.0
126
Not enough data
8.8
141
|
Verified
Not enough data
8.7
147
|
Verified
Not enough data
8.6
128
|
Verified
Not enough data
7.2
107
|
Verified
Not enough data
8.2
147
|
Verified
SEO Auditing & Monitoring
Not enough data
6.3
17
Not enough data
6.3
16
Not enough data
6.4
16
Not enough data
5.7
15
Agentic AI - SEO Tools
Not enough data
6.1
12
Not enough data
6.4
12
Not enough data
6.0
12
Not enough data
6.1
12
Not enough data
6.1
12
Not enough data
5.4
12
Not enough data
6.0
12
SEO Content & Rankings
Not enough data
5.7
29
Not enough data
6.0
30
Not enough data
5.8
29
Not enough data
6.3
15
Not enough data
6.5
14
SEO Reporting
Not enough data
5.6
29
Not enough data
5.8
14
Not enough data
6.0
14
Not enough data
6.0
13
Generative AI
Not enough data
6.1
12
Not enough data
5.8
12
Content & Collaboration
Not enough data
8.0(won by default)
95
Not enough data
8.1(won by default)
93
Not enough data
7.8(won by default)
89
Not enough data
7.9(won by default)
91
Not enough data
8.1(won by default)
98
Not enough data
8.0(won by default)
89
Social Management
Not enough data
7.9(won by default)
143
Not enough data
8.4(won by default)
144
Not enough data
8.0(won by default)
142
Not enough data
8.1(won by default)
144
Not enough data
7.4(won by default)
128
Not enough data
7.7(won by default)
99
Not enough data
7.7(won by default)
97
Agentic AI - Social Media Management
Not enough data
6.9(won by default)
22
Not enough data
7.3(won by default)
22
Not enough data
7.0(won by default)
21
Not enough data
7.2(won by default)
21
Not enough data
7.3(won by default)
21
Not enough data
7.1(won by default)
21
Not enough data
7.3(won by default)
21
Compatibility
9.3
96
8.1
18
8.9
93
8.0
17
8.9
92
7.6
15
Agentic AI - Enterprise Search Software
8.7
42
5.3
5
8.7
41
5.7
5
8.9
41
5.7
5
8.7
40
5.7
5
8.9
42
5.3
5
8.6
41
5.3
5
Search Queries
9.1
92
8.0
17
9.4
96
8.7
17
9.1
90
8.2
16
9.1
86
7.4
13
9.3
93
8.4
17
AI powered search - Enterprise Search Software
8.6
30
Not enough data
8.2
27
Not enough data
9.4
30
Not enough data
Functionality
9.0
92
7.5
17
9.3
95
7.9
19
9.1
94
7.4
17
Compatibility - Enterprise Search Software
8.8
27
Not enough data
9.4
29
Not enough data
8.6
27
Not enough data
Functionality - Enterprise Search Software
8.8
27
Not enough data
9.5
27
Not enough data
9.0
28
Not enough data
Search Queries - Enterprise Search Software
8.9
28
Not enough data
9.5
30
Not enough data
8.4
30
Not enough data
9.2
28
Not enough data
Search Setup
Not enough data
7.7
29
Not enough data
7.5
29
Not enough data
7.8
31
Not enough data
7.5
25
Product Discovery
Not enough data
7.7
30
Not enough data
7.6
28
Not enough data
7.9
28
Not enough data
7.2
23
Not enough data
8.0
29
Integration
Not enough data
7.9
26
Not enough data
7.2
24
Not enough data
7.3
22
Responses
8.6
53
Not enough data
8.7
55
Not enough data
9.2
58
Not enough data
Automation - AI Agents
8.6
49
Not enough data
8.3
52
Not enough data
8.2
54
Not enough data
8.8
53
Not enough data
9.0
51
Not enough data
Platform
8.8
56
Not enough data
8.7
51
Not enough data
8.6
54
Not enough data
Autonomy - AI Agents
8.9
55
Not enough data
8.8
53
Not enough data
8.8
56
Not enough data
8.8
54
Not enough data
Generative AI
9.0
58
Not enough data
8.8
56
Not enough data
Page Customization
Not enough data
7.0
40
Not enough data
7.1
37
Not enough data
7.2
38
Not enough data
7.4
36
Page Optimization
Not enough data
6.4
31
Not enough data
7.3
38
Not enough data
7.5
40
Not enough data
7.6
42
Integrations
Not enough data
6.9
32
Not enough data
7.2
30
Not enough data
7.7
35
Generative AI
Not enough data
Feature Not Available
Agentic AI - Landing Page Builders
Not enough data
4.8
10
Data collection
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
4.5
7
Not enough data
4.8
7
Segment Trending
Not enough data
4.5
7
Not enough data
4.8
7
Not enough data
4.5
7
Not enough data
4.8
7
Analysis
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
5.2
7
Platform
Not enough data
6.9
7
Not enough data
6.7
7
Not enough data
5.5
7
Not enough data
6.2
7
Not enough data
6.2
7
Not enough data
6.7
7
Agentic AI - Market Intelligence
Not enough data
5.5
7
Not enough data
5.7
7
Policy Management - Digital Communications Governance
Not enough data
8.0
14
Not enough data
7.7
14
Surveillance - Digital Communications Governance
Not enough data
8.1
14
Not enough data
8.0
14
Analytics and Reporting - Digital Communications Governance
Not enough data
8.0
14
Not enough data
8.1
13
Compliance Management - Digital Communications Governance
Not enough data
8.2
14
Not enough data
8.2
14
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Visibility & Tracking
Not enough data
6.2
7
Not enough data
6.7
8
Sentiment & Brand Analysis
Not enough data
7.1
7
Not enough data
6.5
8
Competitive Benchmarking
Not enough data
6.2
7
Not enough data
6.7
8
AI Content Optimization
Not enough data
6.4
7
Not enough data
6.7
8
Reporting & Alerts
Not enough data
6.7
8
Not enough data
6.7
8
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
8.3
181
Not enough data
7.6
175
|
Verified
Not enough data
8.0
174
|
Verified
Reporting
Not enough data
7.0
125
Not enough data
7.7
151
|
Verified
Not enough data
8.4
192
|
Verified
Media Monitoring
Not enough data
7.6
153
Not enough data
7.4
137
Not enough data
7.7
133
In-House Management
Not enough data
7.1
120
Not enough data
7.5
133
|
Verified
Generative AI
Not enough data
6.9
84
Agentic AI - Online Reputation Management
Not enough data
7.1
29
Not enough data
7.4
28
Not enough data
7.4
29
Not enough data
7.2
29
Not enough data
7.2
29
Not enough data
7.1
29
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Yext are categorized as Knowledge Base, Contact Center Knowledge Base, Insight Engines, and Enterprise Search Software
Unique Categories
Yext is categorized as Multi-Location Marketing Platforms, Store Locator, Local SEO, Local Listing Management, Landing Page Builders, Digital Governance, Market Intelligence, Online Reputation Management, Social Media Management, SEO Tools, Web Content Management, Answer Engine Optimization (AEO), Digital Communications Governance, E-Commerce Search, and Personalization Engines
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yext
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.8%
Information Technology and Services
11.1%
Consumer Services
8.7%
Internet
6.4%
Financial Services
5.9%
Other
53.1%
Financial Services
19.6%
Hospital & Health Care
9.1%
Marketing and Advertising
7.9%
Insurance
7.8%
Retail
6.5%
Other
49.1%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
Is YEXT worth the cost?
4 Comments
DM
Absolutely not. It's provided negative value to us. Worst product and customer support of any company I've ever worked with.Read more
What does Yext do?
3 Comments
RM
Yext is a data management tool that is designed to keep track of your business’ location-related information on multiple directories. The software allows you...Read more
What is YEXT used for?
2 Comments
TW
Yext is used for submitting your businesses' information to all of the most important publishers and directories online. Yext makes it easy to manage your...Read more
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