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At a Glance
Market Segments
Mid-Market (57.4% of reviews)
Enterprise (66.7% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
No pricing available
Guru
Star Rating
(2,307)4.7 out of 5
Market Segments
Mid-Market (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansWiki.js
Star Rating
(15)4.3 out of 5
Market Segments
Enterprise (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Wiki.jsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guru excels in Knowledge Base functionality, scoring a remarkable 9.7, while Wiki.js trails with a score of 9.5. Reviewers mention that Guru's intuitive interface makes it easier to create and manage knowledge articles.
- Reviewers mention that Guru's Quality of Support is outstanding, with a score of 9.4, compared to Wiki.js, which lacks a dedicated support rating. Users on G2 appreciate Guru's responsive customer service and helpful resources.
- Users say that Guru's Ease of Use is a significant advantage, scoring 9.2, while Wiki.js scores 8.7. Reviewers highlight that Guru's user-friendly design allows for quick onboarding and minimal training.
- G2 users report that Guru's Data Centralization features, scoring 9.6, provide superior insight engines compared to Wiki.js, which also performs well but scores slightly lower at 9.5. Users appreciate Guru's ability to aggregate information seamlessly.
- Reviewers mention that Guru's Search Analytics functionality is robust, scoring 9.6, while Wiki.js scores 9.4. Users report that Guru's advanced search capabilities help them find information quickly and efficiently.
- Users on G2 highlight that Guru's Integrations score of 9.6 outshines Wiki.js's performance in this area, which also scores well but not as high. Reviewers say that Guru's ability to connect with various tools enhances their workflow significantly.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Wiki.js
No pricing availableFree Trial
Guru
Free Trial is available
Wiki.js
No trial information availableRatings
Meets Requirements
9.2
1,909
8.6
7
Ease of Use
9.3
1,930
8.3
7
Ease of Setup
9.3
948
8.1
7
Ease of Admin
9.0
476
8.9
6
Quality of Support
9.3
1,507
7.8
6
Has the product been a good partner in doing business?
9.4
429
9.0
5
Product Direction (% positive)
9.2
1,808
8.3
7
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
9.3
105
Not enough data
9.3
105
Not enough data
9.4
105
Not enough data
Content Discovery
9.4
105
Not enough data
9.2
103
Not enough data
9.2
102
Not enough data
8.9
103
Not enough data
9.3
101
Not enough data
9.1
103
Not enough data
Generative AI
9.1
63
Not enough data
9.1
64
Not enough data
Administration
9.2
677
Not enough data
9.2
671
Not enough data
9.1
666
Not enough data
Knowledge Management
9.6
789
Not enough data
9.2
740
Not enough data
9.2
702
Not enough data
Compliance
9.2
686
Not enough data
9.2
657
Not enough data
9.2
653
Not enough data
9.1
632
Not enough data
Customer Support
9.2
760
Not enough data
9.2
720
Not enough data
9.0
648
Not enough data
Data Security
9.2
635
Not enough data
9.2
630
Not enough data
9.3
651
Not enough data
9.1
634
Not enough data
Administration
9.2
678
Not enough data
9.3
701
Not enough data
9.4
768
Not enough data
Generative AI
9.0
484
Not enough data
Knowledge Pages
9.0
685
8.7
5
9.1
642
8.3
5
9.0
683
9.0
5
8.8
582
8.3
5
8.9
542
8.3
5
9.1
554
8.3
5
Knowledge Dissemination
8.9
669
8.0
5
9.0
667
8.7
5
9.5
736
8.7
5
9.1
712
6.7
5
9.1
574
8.7
5
9.2
577
8.7
5
9.3
582
8.7
5
9.0
548
8.0
5
9.2
558
7.7
5
Agentic AI - Knowledge Base
8.6
101
Not enough data
8.9
100
Not enough data
8.8
99
Not enough data
Compatibility
9.3
94
Not enough data
8.9
91
Not enough data
8.9
94
Not enough data
Agentic AI - Enterprise Search Software
8.8
43
Not enough data
8.7
43
Not enough data
9.0
43
Not enough data
8.8
42
Not enough data
9.0
43
Not enough data
8.6
43
Not enough data
Search Queries
9.2
92
Not enough data
9.4
95
Not enough data
9.1
91
Not enough data
9.1
88
Not enough data
9.3
93
Not enough data
AI powered search - Enterprise Search Software
8.8
30
Not enough data
8.3
29
Not enough data
9.3
29
Not enough data
Functionality
9.0
92
Not enough data
9.4
94
Not enough data
9.1
95
Not enough data
Compatibility - Enterprise Search Software
8.9
29
Not enough data
9.5
30
Not enough data
8.6
29
Not enough data
Functionality - Enterprise Search Software
8.9
29
Not enough data
9.5
29
Not enough data
9.1
29
Not enough data
Search Queries - Enterprise Search Software
8.9
30
Not enough data
9.6
30
Not enough data
8.6
30
Not enough data
9.3
29
Not enough data
Responses
8.6
54
Not enough data
8.8
52
Not enough data
9.2
55
Not enough data
Automation - AI Agents
8.6
51
Not enough data
8.4
52
Not enough data
8.2
53
Not enough data
8.8
53
Not enough data
9.0
53
Not enough data
Platform
8.8
56
Not enough data
8.8
53
Not enough data
8.6
54
Not enough data
Autonomy - AI Agents
8.9
54
Not enough data
8.8
53
Not enough data
8.8
54
Not enough data
8.8
54
Not enough data
Generative AI
9.0
55
Not enough data
8.8
54
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
8.7
55
Not enough data
8.7
54
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Wiki.js are categorized as Knowledge Base
Unique Categories
Guru is categorized as AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Employee Intranet, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Wiki.js is categorized as AWS Marketplace
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wiki.js
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.8%
Information Technology and Services
11.1%
Consumer Services
8.8%
Internet
6.4%
Financial Services
5.9%
Other
53.0%
Information Technology and Services
46.7%
Computer & Network Security
13.3%
Retail
6.7%
Package/Freight Delivery
6.7%
Health, Wellness and Fitness
6.7%
Other
20.0%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
Wiki.js has no more discussions with answers
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