# Guru vs Upland RightAnswers Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Guru excels in user experience, with many praising its **intuitive interface** and **ease of use**. Users appreciate how it eliminates the "shoulder-tapping" culture by providing a verified source of truth, making knowledge sharing seamless across teams.
- **Users say** that Upland RightAnswers offers flexibility, particularly for smaller companies. They value the **structured layout** of content and the ability to segment knowledge for different user groups, which helps in delivering relevant information effectively.
- **According to verified reviews** , Guru stands out for its quick implementation process, with users highlighting the **intuitive onboarding wizard** that simplifies setup. This contrasts with Upland RightAnswers, where some users found the setup to be more challenging.
- **Reviewers mention** that Guru's support quality is notably high, with a score reflecting its responsiveness and helpfulness. Users have noted that the support team is readily available and effective, enhancing the overall experience.
- **G2 reviewers highlight** that Upland RightAnswers has strong reporting features, which are beneficial for monitoring usage and engagement. Users appreciate the ability to track how knowledge content is utilized across their organization, although they sometimes face challenges with specific requests.
- **Users report** that Guru's verification feature is a game-changer, ensuring that information remains accurate and up-to-date. This feature is particularly valued in fast-paced environments where reliable knowledge is crucial, setting it apart from Upland RightAnswers, which, while effective, does not emphasize verification to the same extent.



| | Guru | Upland RightAnswers | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 2,319 | 49 | 
| **Largest Market Segment** | Mid-Market (56.5% of reviews) | Enterprise (56.5% of reviews) | 
| **Entry Level Price** | Contact Us | $45.00 1 Users Per Month | 

---
## Top Pros & Cons

### Guru

Pros:
- Ease of Use (742 reviews)
- Helpful (418 reviews)

Cons:
- Search Functionality (152 reviews)
- Inefficient Search (149 reviews)

### Upland RightAnswers

Pros:
- Ease of Use (9 reviews)
- Features (5 reviews)

Cons:
- Software Bugs (4 reviews)
- AI Limitations (3 reviews)

---
## Ratings Comparison
| Rating | Guru | Upland RightAnswers | 
|---|---|---|
  | **Meets Requirements** | 9.3 (1885 reviews) | 8.5 (39 reviews) | 
  | **Ease of Use** | 9.3 (1907 reviews) | 8.5 (40 reviews) | 
  | **Ease of Setup** | 9.3 (920 reviews) | 8.1 (38 reviews) | 
  | **Ease of Admin** | 9.0 (475 reviews) | 8.5 (31 reviews) | 
  | **Quality of Support** | 9.4 (1483 reviews) | 9.0 (36 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (428 reviews) | 9.2 (32 reviews) | 
  | **Product Direction (% positive)** | 9.2 (1782 reviews) | 8.2 (39 reviews) | 

---
## Pricing

### Guru

#### Entry-Level Pricing

Plan: AI Source of Truth Platform

Price: Contact Us

Description: Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy.

Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one.

Key Features:
- AI Knowledge Platform
- Knowledge Quality & Automation
- Enterprise Governance & Security

[Learn more about Guru](https://www.g2.com/products/guru/reviews)

#### Free Trial

Yes

### Upland RightAnswers

#### Entry-Level Pricing

Plan: Knowledge Unlimited

Price: $45.00 1 Users Per Month

Key Features:
- KCS Enabled
- Access Knowledge
- Author Knowledge

[Browse all 4 editions](https://www.g2.com/products/upland-rightanswers/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Insight Engines

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 9.5/10 | 138 |
| **Upland RightAnswers** | N/A | N/A |

#### Content Management

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Data Centralization - Insight Engines** | 9.6 (87 reviews) | Not enough data | 
| **Archiving - Insight Engines** | 9.6 (87 reviews) | Not enough data | 
| **Search Analysis - Insight Engines** | 9.5 (84 reviews) | Not enough data | 

#### Content Discovery

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Search Interface - Insight Engines** | 9.5 (88 reviews) | Not enough data | 
| **AI Functionality - Insight Engines** | 9.5 (85 reviews) | Not enough data | 
| **NLP Functionality - Insight Engines** | 9.5 (83 reviews) | Not enough data | 
| **Data Mining - Insight Engines** | 9.2 (83 reviews) | Not enough data | 
| **Structured Navigation - Insight Engines** | 9.6 (81 reviews) | Not enough data | 
| **Machine Learning - Insight Engines** | 9.5 (82 reviews) | Not enough data | 

#### Generative AI

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **AI Text Generation** | 9.4 (44 reviews) | Not enough data | 
| **AI Text Summarization** | 9.4 (45 reviews) | Not enough data | 

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 9.3/10 | 916 |
| **Upland RightAnswers** | 8.6/10 | 20 |

#### Administration

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Database Management ** | 9.3 (640 reviews) | 7.8 (13 reviews) | 
| **Data Workflows** | 9.2 (635 reviews) | 8.5 (10 reviews) | 
| **Issue Management** | 9.2 (630 reviews) | 8.2 (11 reviews) | 

#### Knowledge Management

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Knowledge Base** | 9.7 (757 reviews) | 9.0 (17 reviews) | 
| **Publishing Workflows** | 9.3 (704 reviews) | 8.7 (13 reviews) | 
| **Analytics** | 9.2 (668 reviews) | 8.6 (12 reviews) | 

#### Compliance

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Policies and Controls** | 9.3 (650 reviews) | 9.0 (12 reviews) | 
| **Data Governance** | 9.3 (621 reviews) | 9.3 (12 reviews) | 
| **Compliance** | 9.3 (618 reviews) | 8.7 (10 reviews) | 
| **Auditing** | 9.2 (596 reviews) | 8.8 (10 reviews) | 

#### Customer Support

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Intelligent Search** | 9.2 (725 reviews) | 8.6 (13 reviews) | 
| **Suggestions** | 9.2 (685 reviews) | 8.3 (10 reviews) | 
| **Decision Trees** | 9.1 (613 reviews) | 8.8 (10 reviews) | 

#### Data Security

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Risk Data Attributes** | 9.2 (598 reviews) | Feature Not Available | 
| **Data Transport** | 9.3 (592 reviews) | 9.2 (8 reviews) | 
| **Access Management** | 9.3 (615 reviews) | 9.0 (12 reviews) | 
| **Multi-Factor Authentication** | 9.2 (598 reviews) | 7.1 (8 reviews) | 

#### Administration

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Integrations** | 9.2 (645 reviews) | 8.1 (8 reviews) | 
| **User, Role, and Access Management** | 9.3 (666 reviews) | 8.1 (13 reviews) | 
| **Performance and Reliability** | 9.5 (733 reviews) | 9.6 (12 reviews) | 

#### Generative AI

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **AI Text Summarization** | 9.1 (456 reviews) | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 9.1/10 | 876 |
| **Upland RightAnswers** | 8.5/10 | 18 |

#### Knowledge Pages

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Templates** | 9.0 (654 reviews) | 9.3 (12 reviews) | 
| **In-Content Feedback** | 9.1 (611 reviews) | 9.6 (9 reviews) | 
| **Versioning and Version History** | 9.1 (653 reviews) | 9.3 (14 reviews) | 
| **Decision Trees** | 8.9 (551 reviews) | 7.3 (13 reviews) | 
| **Duplicate Detection** | 8.9 (510 reviews) | 8.7 (10 reviews) | 
| **Content Editor** | 9.1 (522 reviews) | 8.8 (11 reviews) | 

#### Knowledge Dissemination

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Page Analytics** | 9.0 (639 reviews) | 8.5 (11 reviews) | 
| **Permissions** | 9.1 (634 reviews) | 8.7 (14 reviews) | 
| **Knowledge Sharing** | 9.5 (711 reviews) | 8.9 (12 reviews) | 
| **Notifications** | 9.2 (682 reviews) | 8.7 (14 reviews) | 
| **Advanced Search** | 9.2 (546 reviews) | 7.5 (8 reviews) | 
| **Browser Extension** | 9.2 (549 reviews) | 8.1 (8 reviews) | 
| **Organization** | 9.4 (556 reviews) | 9.4 (8 reviews) | 
| **Other Integrations** | 9.0 (526 reviews) | 6.7 (8 reviews) | 
| **Knowledge Integrations** | 9.2 (531 reviews) | 7.3 (8 reviews) | 

#### Agentic AI - Knowledge Base

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Adaptive Learning** | 8.7 (77 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.9 (77 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (78 reviews) | Not enough data | 

### Enterprise Search Software

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 9.2/10 | 127 |
| **Upland RightAnswers** | N/A | N/A |

#### Compatibility

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Federated Search** | 9.3 (74 reviews) | Not enough data | 
| **File Types** | 9.1 (72 reviews) | Not enough data | 
| **Global Language Support** | 9.1 (75 reviews) | Not enough data | 

#### Agentic AI - Enterprise Search Software

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Autonomous Task Execution** | 8.9 (24 reviews) | Not enough data | 
| **Multi-step Planning** | 8.9 (25 reviews) | Not enough data | 
| **Cross-system Integration** | 9.2 (25 reviews) | Not enough data | 
| **Adaptive Learning** | 9.0 (24 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (25 reviews) | Not enough data | 
| **Decision Making** | 8.8 (24 reviews) | Not enough data | 

#### Search Queries

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Typo Tolerance** | 9.4 (73 reviews) | Not enough data | 
| **Faceted Search** | 9.4 (76 reviews) | Not enough data | 
| **Synonyms** | 9.3 (72 reviews) | Not enough data | 
| **Highlighting** | 9.4 (69 reviews) | Not enough data | 
| **Natural Language** | 9.2 (74 reviews) | Not enough data | 

#### AI powered search - Enterprise Search Software

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Generative RAG (Retrieval augmented generation)** | 9.0 (19 reviews) | Not enough data | 
| **Relevance Tuning** | 9.1 (18 reviews) | Not enough data | 
| **NLP & Semantic search** | 9.1 (18 reviews) | Not enough data | 

#### Functionality

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Personalization** | 9.2 (74 reviews) | Not enough data | 
| **Search Analytics** | 9.4 (75 reviews) | Not enough data | 
| **Integrations** | 9.3 (80 reviews) | Not enough data | 

#### Compatibility - Enterprise Search Software

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **File Types** | 9.2 (18 reviews) | Not enough data | 
| **Federated Search** | 9.6 (19 reviews) | Not enough data | 
| **Global Language Support** | 8.7 (18 reviews) | Not enough data | 

#### Functionality - Enterprise Search Software

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Personalization** | 9.2 (19 reviews) | Not enough data | 
| **Search Analytics** | 9.6 (19 reviews) | Not enough data | 
| **Integrations** | 9.4 (20 reviews) | Not enough data | 

#### Search Queries - Enterprise Search Software

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Highlighting** | 9.6 (19 reviews) | Not enough data | 
| **Faceted Search** | 8.9 (19 reviews) | Not enough data | 
| **Typo Tolerance** | 9.5 (19 reviews) | Not enough data | 
| **Synonyms** | 9.8 (18 reviews) | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **Upland RightAnswers** | N/A | N/A |

#### ServiceNow Apps

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | Not enough data | 
| **Value** | Not enough data | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 9.0/10 | 108 |
| **Upland RightAnswers** | N/A | N/A |

#### Responses

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Personalization** | 9.1 (40 reviews) | Not enough data | 
| **Route To Human** | 9.3 (37 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 8.8 (40 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Sales Follow-Up** | 8.7 (35 reviews) | Not enough data | 
| **Customer Interaction Automation** | 8.6 (37 reviews) | Not enough data | 
| **Lead Generation** | 8.7 (37 reviews) | Not enough data | 
| **Document Processing** | 8.9 (41 reviews) | Not enough data | 
| **Feedback Collection** | 9.1 (38 reviews) | Not enough data | 

#### Platform

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Conversation Editor** | 9.0 (38 reviews) | Not enough data | 
| **Integration** | 9.3 (42 reviews) | Not enough data | 
| **Human-In-The-Loop** | 9.3 (40 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Independent Decision Making** | 9.1 (40 reviews) | Not enough data | 
| **Adaptive Responses** | 9.1 (39 reviews) | Not enough data | 
| **Task Execution** | 9.1 (39 reviews) | Not enough data | 
| **Problem Solving** | 9.2 (41 reviews) | Not enough data | 

#### Generative AI

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **AI Text Generation** | 8.8 (41 reviews) | Not enough data | 
| **AI Text Summarization** | 9.0 (39 reviews) | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **Upland RightAnswers** | 7.0/10 | 13 |

#### Generative AI

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 6.7 (5 reviews) | 

#### Self-Service Experience

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Knowledge Base** | Not enough data | 8.5 (10 reviews) | 
| **Searchable Articles** | Not enough data | 8.2 (12 reviews) | 
| **Community Forums** | Not enough data | 6.0 (10 reviews) | 
| **Mobile Optimization** | Not enough data | 7.2 (6 reviews) | 
| **Personalization** | Not enough data | 7.4 (7 reviews) | 

#### Self-Service Platform

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Branding** | Not enough data | 6.0 (8 reviews) | 
| **Automation** | Not enough data | 6.7 (5 reviews) | 
| **Artificial Intelligence** | Not enough data | 6.7 (5 reviews) | 
| **Integrations** | Not enough data | 6.4 (7 reviews) | 

#### Agentic AI - Customer Self-Service

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 10.0/10 | 13 |
| **Upland RightAnswers** | N/A | N/A |

#### Customization - AI Agent Builders

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Natural Language Configuration** | 10.0 (5 reviews) | Not enough data | 
| **Tone Customization** | Not enough data | Not enough data | 
| **Security Guardrails** | Not enough data | Not enough data | 

#### Functionality - AI Agent Builders

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Omni-channel Support** | Not enough data | Not enough data | 
| **Agent Branding** | Not enough data | Not enough data | 
| **Proactive Response Capabilities** | 10.0 (5 reviews) | Not enough data | 
| **Seamless Human Escalation** | Not enough data | Not enough data | 

#### Data and Analytics - AI Agent Builders

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Analytics & Reporting** | Not enough data | Not enough data | 
| **Contextual Awareness** | Not enough data | Not enough data | 
| **Data Privacy Compliance** | Not enough data | Not enough data | 

#### Integration - AI Agent Builders

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Workflow Automation** | Not enough data | Not enough data | 
| **API Usage** | Not enough data | Not enough data | 
| **Platform Interoperability** | 10.0 (5 reviews) | Not enough data | 
| **CRM Data Integration** | Not enough data | Not enough data | 

### AI IT Agents

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **Upland RightAnswers** | N/A | N/A |

#### Automation - AI IT Agents

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Autonomy - AI IT Agents

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### IT Ticket Management - AI IT Agents

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Ticket Status Updates** | Not enough data | Not enough data | 
| **SLA Monitoring** | Not enough data | Not enough data | 
| **Ticket Categorization** | Not enough data | Not enough data | 
| **Ticket Assignment** | Not enough data | Not enough data | 
| **Automated Ticket Creation** | Not enough data | Not enough data | 

#### IT Support Automation - AI IT Agents

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 
| **Real-Time Troubleshooting** | Not enough data | Not enough data | 
| **User Self-Service Assistance** | Not enough data | Not enough data | 
| **Proactive Issue Detection** | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **Upland RightAnswers** | N/A | N/A |

#### Knowledge Base

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **Upland RightAnswers** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Guru | Upland RightAnswers | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base)

**Unique to Guru (5):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Insight Engines Software](https://www.g2.com/categories/insight-engines), [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software), [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents)

**Unique to Upland RightAnswers (2):** [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)


---
## Reviewer Demographics

### By Company Size

| Segment | Guru | Upland RightAnswers | 
|---|---|---|
| **Small-Business** | 14.2% | 19.6% | 
| **Mid-Market** | 56.5% | 23.9% | 
| **Enterprise** | 29.3% | 56.5% | 

### By Industry

#### Guru

- **Computer Software:** 14.4%
- **Information Technology and Services:** 10.6%
- **Consumer Services:** 8.9%
- **Internet:** 6.5%
- **Financial Services:** 6.2%
- **Health, Wellness and Fitness:** 5.7%
- **Marketing and Advertising:** 4.6%
- **Outsourcing/Offshoring:** 3.3%
- **Leisure, Travel & Tourism:** 2.7%
- **Telecommunications:** 2.7%
- **Other:** 34.5%

#### Upland RightAnswers

- **Information Technology and Services:** 23.9%
- **Financial Services:** 8.7%
- **Banking:** 6.5%
- **Retail:** 6.5%
- **Computer Software:** 6.5%
- **Insurance:** 6.5%
- **Computer & Network Security:** 4.3%
- **Hospital & Health Care:** 4.3%
- **Consumer Services:** 4.3%
- **Computer Networking:** 2.2%
- **Other:** 26.1%

---
## Alternatives

### Alternatives to Guru

- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (12031 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12790 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews)
- [Glean](https://www.g2.com/products/glean-technologies-glean/reviews) — 4.7/5 stars (162 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (524 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39122 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4362 reviews)
- [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) — 4.5/5 stars (792 reviews)
- [Slab](https://www.g2.com/products/slab/reviews) — 4.6/5 stars (309 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6983 reviews)

### Alternatives to Upland RightAnswers

- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4362 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (524 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7693 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7351 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6983 reviews)
- [Helpjuice](https://www.g2.com/products/helpjuice/reviews) — 4.7/5 stars (376 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (12031 reviews)
- [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) — 4.5/5 stars (792 reviews)

---
## Top Discussions

### Guru

- Title: [What does Guru do?](https://www.g2.com/discussions/what-does-guru-do) — 3 comments
  > **Top comment:** "Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow."
- Title: [Do we have any mobile app for Guru?](https://www.g2.com/discussions/34530-do-we-have-any-mobile-app-for-guru) — 3 comments, 2 upvotes
  > **Top comment:** "No there is not, however the Web app does scale to phones"
- Title: [What is Guru platform?](https://www.g2.com/discussions/guru-what-is-guru-platform) — 2 comments
  > **Top comment:** "Guru is a company wiki that works in your workflow, so the information you need to do your job is always at your fingertips. You can learn more here:..."
- Title: [What's the best way to memorize info on Guru and apply for everyday situations?](https://www.g2.com/discussions/what-s-the-best-way-to-memorize-info-on-guru-and-apply-for-everyday-situations) — 2 comments, 1 upvote
  > **Top comment:** "The best way to memorize info is... to not have to memorize it at all! Because so many things in a business change daily, Guru is designed to allow you to..."
- Title: [We're plateau-ing with content contribution. Need ideas.](https://www.g2.com/discussions/50469-we-re-plateau-ing-with-content-contribution-need-ideas) — 2 comments, 1 upvote
  > **Top comment:** "We encourage our reps to use the "ask an expert" feature and anytime a question is answered, we save the Q&A as a card under a collection board names "FAQs"..."

### Upland RightAnswers

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/guru-vs-upland-rightanswers)