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At a Glance
Market Segments
Mid-Market (57.5% of reviews)
Small-Business (46.3% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
$3.33
Guru
Star Rating
(2,315)4.7 out of 5
Market Segments
Mid-Market (57.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansTextExpander
Star Rating
(419)4.8 out of 5
Market Segments
Small-Business (46.3% of reviews)
Pros & Cons
Entry-Level Pricing
$3.33
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guru excels in knowledge management with a robust Knowledge Base rating of 9.7, allowing teams to easily access and share information. In contrast, TextExpander's knowledge management features, while useful, only achieve a rating of 7.4, indicating a less comprehensive approach.
- Reviewers mention that Guru's content management capabilities, particularly in Document Collaboration (9.0) and Version Control (8.9), provide a seamless experience for teams working on shared documents. TextExpander, however, falls short in this area with lower ratings, particularly in Document Collaboration (7.5).
- G2 users highlight Guru's superior administration features, especially in User, Role, and Access Management (9.3) and Performance and Reliability (9.5), which contribute to a more secure and manageable environment. TextExpander's ratings in these areas are lower, with a notable drop in Performance and Reliability (9.4).
- Users on G2 appreciate Guru's communication tools, particularly the Activity Feed (8.9) and Notifications (9.0), which enhance team collaboration. In contrast, TextExpander's communication features, such as Social Features (6.1), are seen as lacking in comparison.
- Reviewers say that Guru's search functionality is exceptional, with a Federated Search rating of 9.6, making it easy to find relevant information quickly. TextExpander's search capabilities, while functional, do not match this level of efficiency, with a lower rating of 8.3 for Searchable content.
- Users report that Guru's support quality is highly rated at 9.4, with many reviewers mentioning responsive and helpful customer service. TextExpander, while still providing decent support at 9.3, does not quite reach the same level of user satisfaction.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
TextExpander
Individual
$3.33
per month billed annually,
$4.16 billed monthly.
Work smarter with TextExpander.
Put it on all your devices.
Share the magic with your circle.
- Your snippets on all your devices
- Share groups with your circle
- Unlimited usage for single user
Free Trial
Guru
Free Trial is available
TextExpander
Free Trial is available
Ratings
Meets Requirements
9.2
1,913
9.5
291
Ease of Use
9.2
1,935
9.4
296
Ease of Setup
9.3
952
9.4
228
Ease of Admin
9.0
476
9.5
66
Quality of Support
9.3
1,511
9.4
185
Has the product been a good partner in doing business?
9.4
429
9.5
59
Product Direction (% positive)
9.2
1,812
8.8
289
Features by Category
Content Management
9.3
108
Not enough data
9.2
107
Not enough data
9.3
107
Not enough data
Content Discovery
9.4
108
Not enough data
9.2
106
Not enough data
9.2
105
Not enough data
8.9
102
Not enough data
9.3
100
Not enough data
9.0
103
Not enough data
Generative AI
9.1
66
Not enough data
9.1
67
Not enough data
Administration
9.2
677
Not enough data
9.2
671
Not enough data
9.1
666
Not enough data
Knowledge Management
9.6
791
Not enough data
9.2
740
Not enough data
9.2
700
Not enough data
Compliance
9.2
688
Not enough data
9.1
657
Not enough data
9.2
653
Not enough data
9.1
632
Not enough data
Customer Support
9.2
761
Not enough data
9.2
720
Not enough data
9.0
646
Not enough data
Data Security
9.2
633
Not enough data
9.2
630
Not enough data
9.3
651
Not enough data
9.1
634
Not enough data
Administration
9.2
678
Not enough data
9.3
701
Not enough data
9.4
769
Not enough data
Generative AI
9.0
485
Not enough data
Grammar
Not enough data
8.1
48
Not enough data
6.9
45
Not enough data
7.7
49
Formatting
Not enough data
7.1
42
Not enough data
7.6
45
Not enough data
6.7
43
Content
Not enough data
7.0
46
Not enough data
7.6
47
Not enough data
7.7
44
Product Type
Not enough data
8.3
46
Not enough data
7.9
45
Generative AI
Not enough data
9.4
13
Not enough data
8.5
9
Knowledge Pages
9.0
684
7.9
42
9.1
640
7.0
36
9.0
685
6.9
40
8.8
584
6.2
37
8.9
545
7.3
39
9.1
557
7.6
39
Knowledge Dissemination
8.9
667
6.5
36
9.0
666
7.6
40
9.5
739
8.6
43
9.1
713
7.9
39
9.1
577
6.4
38
9.2
579
6.9
40
9.3
580
8.2
40
9.0
549
7.2
37
9.1
561
7.5
39
Agentic AI - Knowledge Base
8.6
99
Not enough data
8.9
101
Not enough data
8.8
98
Not enough data
Compatibility
9.3
96
Not enough data
8.9
93
Not enough data
8.9
92
Not enough data
Agentic AI - Enterprise Search Software
8.7
42
Not enough data
8.7
41
Not enough data
8.9
41
Not enough data
8.7
40
Not enough data
8.9
42
Not enough data
8.6
41
Not enough data
Search Queries
9.1
92
Not enough data
9.4
96
Not enough data
9.1
90
Not enough data
9.1
86
Not enough data
9.3
93
Not enough data
AI powered search - Enterprise Search Software
8.6
30
Not enough data
8.2
27
Not enough data
9.4
30
Not enough data
Functionality
9.0
92
Not enough data
9.3
95
Not enough data
9.1
94
Not enough data
Compatibility - Enterprise Search Software
8.8
27
Not enough data
9.4
29
Not enough data
8.6
27
Not enough data
Functionality - Enterprise Search Software
8.8
27
Not enough data
9.5
27
Not enough data
9.0
28
Not enough data
Search Queries - Enterprise Search Software
8.9
28
Not enough data
9.5
30
Not enough data
8.4
30
Not enough data
9.2
28
Not enough data
Responses
8.6
53
Not enough data
8.7
55
Not enough data
9.2
58
Not enough data
Automation - AI Agents
8.6
49
Not enough data
8.3
52
Not enough data
8.2
54
Not enough data
8.8
53
Not enough data
9.0
51
Not enough data
Platform
8.8
56
Not enough data
8.7
51
Not enough data
8.6
54
Not enough data
Autonomy - AI Agents
8.9
55
Not enough data
8.8
53
Not enough data
8.8
56
Not enough data
8.8
54
Not enough data
Generative AI
9.0
58
Not enough data
8.8
56
Not enough data
Platform - Text Expanders
Not enough data
9.0
105
Not enough data
9.1
124
Not enough data
9.2
133
Not enough data
8.3
91
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Prompt Management - Prompt Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analytics - Prompt Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Model Benchmarking and Comparison - Prompt Management Tools
Not enough data
Not enough data
Production-ready Deployment Tools - Prompt Management Tools
Not enough data
Not enough data
Prompt Performance - Prompt Management Tools
Not enough data
Not enough data
Model-specific Tuning - Prompt Management Tools
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and TextExpander are categorized as Knowledge Base
Unique Categories
Guru is categorized as AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
TextExpander is categorized as Text Expanders, AI Writing Assistant, Productivity Bots, and Prompt Management Tools
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TextExpander
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.8%
Information Technology and Services
11.1%
Consumer Services
8.7%
Internet
6.4%
Financial Services
5.9%
Other
53.1%
Computer Software
11.5%
Information Technology and Services
9.6%
Hospital & Health Care
7.1%
Financial Services
5.3%
Staffing and Recruiting
4.0%
Other
62.4%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
How do you use TextExpander on a Mac?
3 Comments
CJ
I think how you use it is the same irrespective of the platform. The only exception might be the Chrome extension which would limit its use to browser based...Read more
Is TextExpander worth?
2 Comments
PC
A resounding YES! I love Text Expander and use it constantly throughout the day. I use it for business and personal, mostly on my Mac Book, but also on...Read more
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