Compare Guru and Starmind 
Featured Products
At a Glance
Market Segments
Mid-Market (56.5% of reviews)
Enterprise (92.9% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Guru
Star Rating
(2,314)4.7 out of 5
Market Segments
Mid-Market (56.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about GuruStarmind
Star Rating
(14)4.8 out of 5
Market Segments
Enterprise (92.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about StarmindSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Guru excels in creating a verified source of truth, which significantly reduces the need for "shoulder-tapping" among team members. Users appreciate the Trust Score system that ensures information accuracy, making knowledge sharing straightforward and reliable.
- Users say that Starmind offers a unique advantage with its anonymity feature, allowing individuals to discuss a wide range of topics without hesitation. This is particularly beneficial for those who may feel shy about asking questions in person, fostering a more open environment for knowledge exchange.
- Reviewers mention that Guru's implementation process is notably quick and user-friendly, with many highlighting the intuitive onboarding wizard that simplifies setup. This ease of use is a significant factor for teams looking to integrate a knowledge management tool seamlessly into their workflows.
- According to verified reviews, Starmind provides quick access to expert support, which is invaluable for users who may not have direct connections within their organization. This feature allows users to find answers to their questions efficiently, leveraging previously answered queries to enhance learning.
- G2 reviewers highlight that Guru's overall satisfaction ratings are higher, reflecting a strong user experience across various metrics. Users frequently commend its simple templates and helpful AI tools, which contribute to a more effective knowledge-sharing process.
- Users note that while Starmind has a strong focus on enterprise-level solutions, it may not cater as effectively to mid-market needs compared to Guru. This distinction is important for organizations to consider based on their size and specific requirements for knowledge management.
Pricing
Entry-Level Pricing
Guru
AI Source of Truth Platform
Contact Us
Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy.
Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one.
- AI Knowledge Platform
- Knowledge Quality & Automation
- Enterprise Governance & Security
Starmind
No pricing availableFree Trial
Guru
Free Trial is available
Starmind
No trial information availableRatings
Meets Requirements
9.3
1,882
8.7
14
Ease of Use
9.3
1,904
9.3
14
Ease of Setup
9.3
917
Not enough data
Ease of Admin
9.0
475
Not enough data
Quality of Support
9.4
1,480
9.2
11
Has the product been a good partner in doing business?
9.4
428
Not enough data
Product Direction (% positive)
9.2
1,780
7.3
13
Features by Category
Content Management
9.6
86
Not enough data
9.6
87
Not enough data
9.5
83
Not enough data
Content Discovery
9.4
87
Not enough data
9.5
85
Not enough data
9.5
82
Not enough data
9.2
83
Not enough data
9.6
81
Not enough data
9.5
82
Not enough data
Generative AI
9.3
43
Not enough data
9.4
45
Not enough data
Administration
9.3
640
Not enough data
9.2
635
Not enough data
9.2
630
Not enough data
Knowledge Management
9.7
757
Not enough data
9.3
704
Not enough data
9.2
668
Not enough data
Compliance
9.3
650
Not enough data
9.3
621
Not enough data
9.3
618
Not enough data
9.2
596
Not enough data
Customer Support
9.2
725
Not enough data
9.2
685
Not enough data
9.1
613
Not enough data
Data Security
9.2
598
Not enough data
9.3
592
Not enough data
9.3
615
Not enough data
9.2
598
Not enough data
Administration
9.2
645
Not enough data
9.3
666
Not enough data
9.5
733
Not enough data
Generative AI
9.1
456
Not enough data
Account Options
Not enough data
10.0
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
Not enough data
Q&A Tools
Not enough data
9.4
6
Not enough data
9.0
5
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
9.0
654
Not enough data
9.1
611
Not enough data
9.1
653
Not enough data
8.9
551
Not enough data
8.9
510
Not enough data
9.1
522
Not enough data
Knowledge Dissemination
9.0
639
Not enough data
9.1
634
Not enough data
9.5
710
Not enough data
9.2
682
Not enough data
9.2
546
Not enough data
9.2
550
Not enough data
9.4
556
Not enough data
9.0
527
Not enough data
9.2
531
Not enough data
Agentic AI - Knowledge Base
8.7
77
Not enough data
8.9
77
Not enough data
8.9
78
Not enough data
Compatibility
9.3
74
Not enough data
9.1
72
Not enough data
9.1
75
Not enough data
Agentic AI - Enterprise Search Software
8.9
24
Not enough data
8.9
25
Not enough data
9.2
25
Not enough data
9.0
24
Not enough data
8.9
25
Not enough data
8.8
24
Not enough data
Search Queries
9.4
73
Not enough data
9.4
76
Not enough data
9.3
72
Not enough data
9.4
69
Not enough data
9.2
74
Not enough data
AI powered search - Enterprise Search Software
9.0
19
Not enough data
9.1
18
Not enough data
9.1
18
Not enough data
Functionality
9.2
74
Not enough data
9.4
75
Not enough data
9.3
80
Not enough data
Compatibility - Enterprise Search Software
9.2
18
Not enough data
9.6
19
Not enough data
8.7
18
Not enough data
Functionality - Enterprise Search Software
9.2
19
Not enough data
9.6
19
Not enough data
9.4
20
Not enough data
Search Queries - Enterprise Search Software
9.6
19
Not enough data
8.9
19
Not enough data
9.5
19
Not enough data
9.8
18
Not enough data
Responses
9.1
40
Not enough data
9.3
38
Not enough data
8.8
40
Not enough data
Automation - AI Agents
8.7
35
Not enough data
8.6
37
Not enough data
8.7
37
Not enough data
8.9
41
Not enough data
9.1
38
Not enough data
Platform
9.0
38
Not enough data
9.3
40
Not enough data
9.2
40
Not enough data
Autonomy - AI Agents
9.1
40
Not enough data
9.1
39
Not enough data
9.1
39
Not enough data
9.2
41
Not enough data
Generative AI
8.8
41
Not enough data
9.0
39
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Starmind are categorized as Knowledge Base and Contact Center Knowledge Base
Unique Categories
Guru is categorized as AI Agents For Business Operations, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Starmind is categorized as Q&A Platforms and Customer Self-Service
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Starmind
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.4%
Information Technology and Services
10.5%
Consumer Services
8.9%
Internet
6.5%
Financial Services
6.2%
Other
53.4%
Insurance
21.4%
Chemicals
14.3%
Tobacco
7.1%
Real Estate
7.1%
Pharmaceuticals
7.1%
Other
42.9%
Alternatives
Discussions
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What is Guru platform?
2 Comments
CA
Guru is a company wiki that works in your workflow, so the information you need to do your job is always at your fingertips. You can learn more here:...Read more
is it possible to show more personal information for the user's icon ?
1 Comment
Official Response from Starmind
This is good idea for improvement that we have just shared with the product team. They will revisit the existing solution and further user insights to make...Read more
Is there an extract of the information that goes into starmind in the form of questions and answers?
1 Comment
Official Response from Starmind
Thank you for your question. Some of the key information extracted by Starmind from the questions and answers can be viewed in the "Experts" section. This...Read more
Starmind has no more discussions with answers
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