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Compare Guru and Stack Overflow Internal

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At a Glance
Guru
Guru
Star Rating
(2,346)4.7 out of 5
Market Segments
Mid-Market (57.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 Seat Per Month
Browse all 2 pricing plans
Stack Overflow Internal
Stack Overflow Internal
Star Rating
(813)4.5 out of 5
Market Segments
Mid-Market (47.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$6.50 1 Per Teammate Per Month
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Guru excels in user satisfaction, boasting a higher overall score compared to Stack Overflow Internal. Users appreciate the chat feature that effectively provides answers for customer support needs, highlighting the platform's responsiveness and ease of use.
  • Users say that Guru's implementation process is straightforward and efficient, with many praising its intuitive onboarding and seamless integration as a browser extension. In contrast, Stack Overflow Internal, while resourceful, has been noted for its more complex setup, which can be a hurdle for some users.
  • Reviewers mention that Guru's customer support is highly rated, with users noting the team's helpfulness and quick response times. On the other hand, Stack Overflow Internal's support has received mixed feedback, with some users feeling that it could be more responsive to their needs.
  • According to verified reviews, Guru shines in its ability to provide precise answers, which helps users understand problems better. Users have highlighted how the system delivers step-by-step guidance, making it a valuable tool for daily operations, whereas Stack Overflow Internal, while robust, sometimes lacks the same level of direct assistance.
  • G2 reviewers highlight Guru's strong knowledge-sharing capabilities, with a score that reflects its effectiveness in centralizing information. Users appreciate how easily they can access and share knowledge, while Stack Overflow Internal, despite its extensive knowledge base, can sometimes struggle with organization and searchability.
  • Users report that Guru's advanced features, such as versioning and analytics, enhance their experience significantly, allowing for better content management. In comparison, Stack Overflow Internal offers solid features but may not match the depth and user-friendliness that Guru provides in these areas.
Pricing
Entry-Level Pricing
Guru
Team
Starting at $25.00
1 Seat Per Month
Browse all 2 pricing plans
Stack Overflow Internal
Basic
$6.50
1 Per Teammate Per Month
Browse all 4 pricing plans
Free Trial
Guru
Free Trial is available
Stack Overflow Internal
Free Trial is available
Ratings
Meets Requirements
9.2
1,931
8.9
643
Ease of Use
9.2
1,953
9.1
650
Ease of Setup
9.3
969
9.1
273
Ease of Admin
9.0
475
9.0
190
Quality of Support
9.3
1,529
8.8
362
Has the product been a good partner in doing business?
9.4
428
9.0
145
Product Direction (% positive)
9.2
1,829
8.1
599
Features by Category
9.2
129
Not enough data
Content Management
9.3
122
Not enough data
9.2
119
Not enough data
9.3
121
Not enough data
Content Discovery
9.3
121
Not enough data
9.3
121
Not enough data
9.2
120
Not enough data
8.9
110
Not enough data
9.3
108
Not enough data
9.1
110
Not enough data
Generative AI
9.3
81
Not enough data
9.3
82
Not enough data
Contact Center Knowledge BaseHide 21 FeaturesShow 21 Features
9.2
903
Not enough data
Administration
9.2
682
Not enough data
9.2
679
Not enough data
9.1
672
Not enough data
Knowledge Management
9.6
805
Not enough data
9.2
745
Not enough data
9.2
704
Not enough data
Compliance
9.1
700
Not enough data
9.1
668
Not enough data
9.2
661
Not enough data
9.1
639
Not enough data
Customer Support
9.2
774
Not enough data
9.2
732
Not enough data
9.0
652
Not enough data
Data Security
9.2
639
Not enough data
9.2
636
Not enough data
9.3
660
Not enough data
9.1
639
Not enough data
Administration
9.2
690
Not enough data
9.3
713
Not enough data
9.4
782
Not enough data
Generative AI
9.0
497
Not enough data
Not enough data
8.7
409
Account Options
Not enough data
9.1
314
Not enough data
Feature Not Available
Not enough data
8.7
341
Not enough data
8.8
307
Not enough data
8.8
295
Not enough data
8.7
308
Q&A Tools
Not enough data
9.0
375
Not enough data
9.0
378
Not enough data
8.6
358
Not enough data
9.1
367
Not enough data
8.3
294
Not enough data
8.4
195
Not enough data
Feature Not Available
Not enough data
8.4
250
Not enough data
8.1
186
9.0
855
8.3
349
Knowledge Pages
9.0
693
Feature Not Available
9.1
647
8.2
231
9.0
694
8.2
225
8.8
593
Feature Not Available
8.9
558
7.9
214
9.0
570
8.4
257
Knowledge Dissemination
8.9
672
7.9
203
9.0
676
8.2
233
9.5
754
9.2
304
9.1
726
8.5
277
9.1
593
8.2
249
9.2
593
Feature Not Available
9.3
588
8.4
243
9.0
559
7.9
200
9.1
574
8.2
122
Agentic AI - Knowledge Base
8.7
103
8.8
51
9.0
107
Feature Not Available
8.8
104
Feature Not Available
Enterprise Search SoftwareHide 30 FeaturesShow 30 Features
9.0
117
Not enough data
Compatibility
9.3
108
Not enough data
8.9
100
Not enough data
8.9
95
Not enough data
Agentic AI - Enterprise Search Software
8.6
53
Not enough data
8.7
44
Not enough data
8.9
49
Not enough data
8.8
44
Not enough data
9.0
50
Not enough data
8.7
44
Not enough data
Search Queries
9.1
99
Not enough data
9.4
101
Not enough data
9.1
94
Not enough data
9.1
89
Not enough data
9.3
105
Not enough data
AI powered search - Enterprise Search Software
8.5
41
Not enough data
8.4
33
Not enough data
9.5
41
Not enough data
Functionality
8.9
99
Not enough data
9.3
102
Not enough data
9.1
101
Not enough data
Compatibility - Enterprise Search Software
8.9
31
Not enough data
9.5
34
Not enough data
8.7
31
Not enough data
Functionality - Enterprise Search Software
8.9
31
Not enough data
9.6
31
Not enough data
9.2
32
Not enough data
Search Queries - Enterprise Search Software
9.0
32
Not enough data
9.2
34
Not enough data
8.5
35
Not enough data
9.3
32
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
8.7
83
Not enough data
Responses
8.6
61
Not enough data
8.6
69
Not enough data
9.3
74
Not enough data
Automation - AI Agents
8.7
56
Not enough data
8.4
66
Not enough data
8.2
68
Not enough data
8.9
61
Not enough data
9.0
58
Not enough data
Platform
8.7
65
Not enough data
8.8
63
Not enough data
8.5
68
Not enough data
Autonomy - AI Agents
8.9
64
Not enough data
8.9
65
Not enough data
8.7
70
Not enough data
8.9
60
Not enough data
Generative AI
9.1
74
Not enough data
8.9
73
Not enough data
9.2
12
Not enough data
Customization - AI Agent Builders
9.7
11
Not enough data
9.2
8
Not enough data
9.0
5
Not enough data
Functionality - AI Agent Builders
9.3
10
Not enough data
9.2
11
Not enough data
9.7
5
Not enough data
8.3
11
Not enough data
Data and Analytics - AI Agent Builders
9.0
8
Not enough data
9.8
11
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
8.3
9
Not enough data
9.7
5
Not enough data
9.2
8
Not enough data
8.8
10
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru
Guru
Stack Overflow Internal
Stack Overflow Internal
Guru and Stack Overflow Internal are categorized as Knowledge Base
Reviews
Reviewers' Company Size
Guru
Guru
Small-Business(50 or fewer emp.)
13.9%
Mid-Market(51-1000 emp.)
57.6%
Enterprise(> 1000 emp.)
28.5%
Stack Overflow Internal
Stack Overflow Internal
Small-Business(50 or fewer emp.)
36.5%
Mid-Market(51-1000 emp.)
47.3%
Enterprise(> 1000 emp.)
16.2%
Reviewers' Industry
Guru
Guru
Computer Software
14.9%
Information Technology and Services
11.2%
Consumer Services
8.7%
Internet
6.3%
Financial Services
5.8%
Other
53.1%
Stack Overflow Internal
Stack Overflow Internal
Computer Software
35.3%
Information Technology and Services
19.3%
Financial Services
5.1%
Program Development
2.2%
Marketing and Advertising
2.1%
Other
35.9%
Alternatives
Guru
Guru Alternatives
Bloomfire
Bloomfire
Add Bloomfire
ClickUp
ClickUp
Add ClickUp
Notion
Notion
Add Notion
Document360
Document360
Add Document360
Stack Overflow Internal
Stack Overflow Internal Alternatives
Bloomfire
Bloomfire
Add Bloomfire
Slack
Slack
Add Slack
Notion
Notion
Add Notion
Confluence
Confluence
Add Confluence
Discussions
Guru
Guru Discussions
Do we have any mobile app for Guru?
3 Comments
David F.
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
Chris A.
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
Stack Overflow Internal
Stack Overflow Internal Discussions
Is stack overflow free to use?
4 Comments
Tyler Y.
TY
No; Stack Overflow for Teams is not free. See pricing here: https://stackoverflow.co/teams/pricing/Read more
What is Stack Overflow for Teams used for?
2 Comments
Ankit S.
AS
Majorly it can be used for internalised Q& A platform for cretaing a question bank and a knowledge share space.Read more
Is there some recommendations on how to encourage people to use it?
2 Comments
Steven G.
SG
you can use other sma site to tell themRead more