Compare Guru and Slack 
At a Glance
Market Segments
Mid-Market (56.5% of reviews)
Small-Business (41.2% of reviews)
Entry-Level Pricing
Contact Us
$0.00
Guru
Star Rating
(2,312)4.7 out of 5
Market Segments
Mid-Market (56.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about GuruSlack
Star Rating
(38,333)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in team communication, with users highlighting its ability to create secure channels for private discussions. Many appreciate the seamless integrations with popular tools like Google and Atlassian apps, making it a versatile choice for diverse workflows.
- Users say that Guru stands out for its centralized knowledge management, which helps ensure that the right information is readily available. The recent introduction of an AI tool that provides quick answers and summaries has been particularly praised for saving time and enhancing efficiency.
- Reviewers mention that Slack's user experience is enhanced by features like reactions and a highly intuitive interface, contributing to its high satisfaction ratings. However, some users feel that it can be overwhelming due to the sheer volume of features available.
- According to verified reviews, Guru's ease of use and implementation are frequently highlighted, with users noting that it requires minimal effort to get started. This makes it an attractive option for teams looking for a straightforward solution to manage knowledge.
- G2 reviewers indicate that while Slack has a higher overall satisfaction score, Guru's support quality is often rated higher, with users appreciating the responsive assistance they receive when issues arise. This can be a crucial factor for teams that rely heavily on support for their day-to-day operations.
- Users report that both platforms have strong search capabilities, but Guru's advanced search features, including AI-driven suggestions, are noted for their effectiveness in quickly locating information. This can significantly enhance productivity, especially in fast-paced environments.
Pricing
Entry-Level Pricing
Guru
AI Source of Truth Platform
Contact Us
Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy.
Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one.
- AI Knowledge Platform
- Knowledge Quality & Automation
- Enterprise Governance & Security
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
Guru
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
9.3
1,884
9.2
31,247
Ease of Use
9.3
1,906
9.2
32,190
Ease of Setup
9.3
920
9.2
8,554
Ease of Admin
9.0
476
8.9
5,090
Quality of Support
9.4
1,483
8.8
21,745
Has the product been a good partner in doing business?
9.4
429
9.0
4,568
Product Direction (% positive)
9.2
1,782
8.7
30,551
Features by Category
Content Management
9.6
91
Not enough data
9.5
92
Not enough data
9.5
88
Not enough data
Content Discovery
9.5
92
Not enough data
9.5
89
Not enough data
9.5
87
Not enough data
9.2
86
Not enough data
9.6
85
Not enough data
9.5
86
Not enough data
Generative AI
9.4
47
Not enough data
9.4
49
Not enough data
Business Instant Messaging
Not enough data
9.1
13945
Not enough data
9.0
14494
Not enough data
8.6
13786
Business Instant Messaging
Not enough data
8.5
10235
Not enough data
8.1
9561
Business Instant Messaging
Not enough data
9.1
13665
Not enough data
9.2
13285
Not enough data
9.0
11828
Generative AI - Business Instant Messaging
Not enough data
7.6
1508
AI - Business Instant Messaging
Not enough data
7.5
1492
Not enough data
7.9
1496
Not enough data
7.4
1474
Not enough data
7.4
1475
Agentic AI - Business Instant Messaging
Not enough data
7.7
902
Not enough data
7.7
889
Administration
9.3
644
Not enough data
9.2
640
Not enough data
9.2
634
Not enough data
Knowledge Management
9.7
761
Not enough data
9.3
708
Not enough data
9.2
672
Not enough data
Compliance
9.3
655
Not enough data
9.3
626
Not enough data
9.3
622
Not enough data
9.2
600
Not enough data
Customer Support
9.3
730
Not enough data
9.2
690
Not enough data
9.1
616
Not enough data
Data Security
9.2
602
Not enough data
9.3
596
Not enough data
9.3
620
Not enough data
9.2
602
Not enough data
Administration
9.2
649
Not enough data
9.3
670
Not enough data
9.5
737
Not enough data
Generative AI
9.1
460
Not enough data
Setup
Not enough data
9.1
689
Not enough data
8.9
678
Not enough data
8.7
661
Not enough data
8.9
696
Management
Not enough data
9.0
672
Not enough data
8.7
654
Not enough data
8.9
668
Generative AI
Not enough data
7.8
573
Agentic AI - Workflow Management
Not enough data
7.8
292
Not enough data
8.0
288
Not enough data
8.2
297
Not enough data
8.0
294
Not enough data
8.0
293
Not enough data
8.0
293
Not enough data
8.1
294
Account Options
Not enough data
9.2
288
Not enough data
8.4
282
Not enough data
8.7
278
Not enough data
8.7
281
Not enough data
9.0
288
Not enough data
8.9
285
Q&A Tools
Not enough data
9.1
289
Not enough data
9.1
285
Not enough data
9.1
291
Not enough data
8.7
278
Not enough data
9.1
285
Not enough data
8.9
282
Not enough data
8.6
274
Not enough data
8.9
277
Not enough data
8.5
274
Knowledge Pages
9.0
658
8.5
350
9.1
614
8.3
349
9.1
657
8.2
341
8.9
556
8.1
336
8.9
515
8.0
332
9.1
527
8.4
336
Knowledge Dissemination
9.0
641
8.2
326
9.1
638
8.8
335
9.5
713
9.0
340
9.2
686
9.0
337
9.2
551
8.4
336
9.2
553
8.3
325
9.4
557
8.7
340
9.0
528
8.7
326
9.2
536
8.6
322
Agentic AI - Knowledge Base
8.8
79
8.0
205
9.0
80
8.0
207
9.0
81
7.9
205
Login Options
Not enough data
9.1
773
Not enough data
8.5
748
Productivity
Not enough data
8.0
737
Not enough data
8.3
741
Not enough data
8.6
746
Not enough data
7.9
719
Not enough data
7.9
717
Customization
Not enough data
8.6
741
Not enough data
9.0
756
Not enough data
8.7
727
Agentic AI - Unified Workspaces
Not enough data
7.5
419
Not enough data
7.6
416
Compatibility
9.3
80
9.1
97
9.2
77
9.1
101
9.1
79
9.0
94
Agentic AI - Enterprise Search Software
9.0
29
8.7
65
9.0
29
8.6
61
9.2
30
9.0
63
9.1
28
8.8
63
9.0
29
8.8
63
9.0
28
8.9
61
Search Queries
9.3
79
8.9
97
9.4
81
9.2
95
9.3
76
8.8
93
9.4
73
9.1
94
9.3
80
9.0
94
AI powered search - Enterprise Search Software
9.0
24
9.3
28
9.0
21
9.3
29
9.3
23
9.2
28
Functionality
9.1
80
9.0
94
9.4
80
9.0
93
9.3
84
9.2
99
Compatibility - Enterprise Search Software
9.3
21
9.5
32
9.5
22
9.4
30
8.7
21
9.3
30
Functionality - Enterprise Search Software
9.2
22
9.4
31
9.5
22
9.4
30
9.5
24
9.6
33
Search Queries - Enterprise Search Software
9.5
22
9.5
30
9.0
23
9.4
28
9.3
23
9.3
31
9.8
21
9.5
31
Automation
Not enough data
8.8
1231
Not enough data
8.8
1188
Not enough data
8.5
1163
Administration
Not enough data
8.8
1187
Not enough data
8.7
1141
Not enough data
9.4
1255
Project management
Not enough data
8.7
1171
Not enough data
8.5
1126
Not enough data
8.6
1150
Not enough data
8.5
1135
Not enough data
8.6
1135
Not enough data
8.3
1102
Not enough data
8.3
1131
Workload
Not enough data
8.4
1088
Not enough data
8.8
1149
Not enough data
8.6
1099
Not enough data
8.5
1093
Communication & Collaboration
Not enough data
9.3
1513
Not enough data
9.0
1238
Not enough data
9.4
1336
Cost Management
Not enough data
8.1
1078
Not enough data
8.2
1079
Not enough data
8.1
1072
Integration
Not enough data
8.6
1151
Not enough data
8.4
1082
Not enough data
8.4
1078
Generative AI
Not enough data
7.6
1027
Not enough data
7.7
1026
Agentic AI - Work Management
Not enough data
7.7
528
Not enough data
7.8
522
Not enough data
8.1
531
Not enough data
7.9
524
Communication
Not enough data
9.4
1198
Not enough data
9.3
1188
Not enough data
8.9
1066
Not enough data
8.9
1052
Not enough data
9.1
1059
Content & Documents
Not enough data
9.2
1112
Not enough data
8.9
1053
Not enough data
8.7
1074
Not enough data
8.2
1015
Controls
Not enough data
8.3
1000
Not enough data
8.1
992
Not enough data
8.7
1007
Not enough data
8.4
1013
Not enough data
8.2
980
Project Management
Not enough data
8.4
1006
Not enough data
8.4
986
Not enough data
8.5
1005
Not enough data
8.7
998
Remote Collaboration
Not enough data
9.0
1011
Not enough data
8.7
979
Not enough data
9.0
1000
Not enough data
7.9
967
Generative AI
Not enough data
7.3
936
Not enough data
7.4
935
Agentic AI - Project Collaboration
Not enough data
7.6
448
Not enough data
7.7
453
Responses
9.2
43
Not enough data
9.2
42
Not enough data
8.9
45
Not enough data
Automation - AI Agents
8.7
38
Not enough data
8.7
42
Not enough data
8.7
42
Not enough data
9.0
44
Not enough data
9.2
41
Not enough data
Platform
9.1
42
Not enough data
9.2
42
Not enough data
9.1
43
Not enough data
Autonomy - AI Agents
9.1
44
Not enough data
9.1
42
Not enough data
9.1
44
Not enough data
9.2
44
Not enough data
Generative AI
8.9
46
Not enough data
9.0
44
Not enough data
Customization - AI Agent Builders
10.0
6
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Audio Conferencing
Not enough data
7.6
289
Not enough data
7.7
289
Action Item Detection - AI Note-taking Software
Not enough data
9.4
21
Not enough data
9.5
21
Automatic Transcription - AI Note-taking Software
Not enough data
9.7
22
Collaboration & Sharing - AI Note-taking Software
Not enough data
9.6
21
Language & Accent Support - AI Note-taking Software
Not enough data
9.5
22
Multi-Platform Integration - AI Note-taking Software
Not enough data
9.1
22
Privacy & Security Controls - AI Note-taking Software
Not enough data
9.3
23
Searchable Note Archives - AI Note-taking Software
Not enough data
9.1
20
Speaker Identification - AI Note-taking Software
Not enough data
9.5
22
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Slack are categorized as Knowledge Base and Enterprise Search Software
Unique Categories
Guru is categorized as AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, AI Agent Builders, and AI IT Agents
Slack is categorized as Unified Workspaces, Work Management, Q&A Platforms, AI Note-Taking Software, Business Instant Messaging, Project Collaboration, Workflow Management, and Audio Conferencing
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.3%
Information Technology and Services
10.8%
Consumer Services
8.9%
Internet
6.5%
Financial Services
6.2%
Other
53.3%
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.7%
Internet
4.7%
Financial Services
3.3%
Other
54.9%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
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