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At a Glance
Market Segments
Mid-Market (57.4% of reviews)
Small-Business (58.9% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
Free 10 users
Guru
Star Rating
(2,313)4.7 out of 5
Market Segments
Mid-Market (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansSlab
Star Rating
(312)4.6 out of 5
Market Segments
Small-Business (58.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 users
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guru excels in Knowledge Sharing with a score of 9.5, while Slab follows closely with 9.4. Reviewers mention that Guru's intuitive interface and seamless integration with tools like Slack enhance collaboration and knowledge transfer among teams.
- Reviewers mention that Guru's Templates feature scores 9.0, providing a robust set of pre-built templates that streamline content creation. In contrast, Slab's Templates score 8.3, with users noting a lack of variety and customization options.
- Users on G2 highlight Guru's superior In-Content Feedback feature, scoring 9.1 compared to Slab's 8.6. Reviewers say that Guru allows for real-time feedback directly within documents, making it easier for teams to collaborate and improve content quality.
- G2 users report that Guru's Duplicate Detection feature scores 8.9, outperforming Slab's 8.0. Users mention that Guru effectively identifies and manages duplicate content, which is crucial for maintaining a clean knowledge base.
- Reviewers mention that both Guru and Slab have a Quality of Support score of 9.3, but users say that Guru's support team is particularly responsive and helpful, often going above and beyond to resolve issues quickly.
- Users report that Guru's Adaptive Learning feature scores 8.6, while Slab shines with a score of 9.3. Reviewers mention that Slab's ability to tailor content based on user interactions enhances the learning experience, making it a strong choice for organizations focused on personalized knowledge management.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Free Trial
Guru
Free Trial is available
Slab
Free Trial is available
Ratings
Meets Requirements
9.2
1,910
9.0
219
Ease of Use
9.3
1,932
9.2
222
Ease of Setup
9.3
949
9.4
111
Ease of Admin
9.0
476
9.2
86
Quality of Support
9.3
1,508
9.4
145
Has the product been a good partner in doing business?
9.4
429
9.3
73
Product Direction (% positive)
9.2
1,809
9.0
206
Features by Category
Content Management
9.3
105
Not enough data
9.3
104
Not enough data
9.4
104
Not enough data
Content Discovery
9.3
105
Not enough data
9.2
103
Not enough data
9.2
102
Not enough data
8.9
102
Not enough data
9.3
99
Not enough data
9.1
101
Not enough data
Generative AI
9.1
63
Not enough data
9.1
64
Not enough data
Administration
9.2
676
Not enough data
9.2
670
Not enough data
9.1
665
Not enough data
Knowledge Management
9.6
789
Not enough data
9.2
739
Not enough data
9.2
700
Not enough data
Compliance
9.2
686
Not enough data
9.2
656
Not enough data
9.2
652
Not enough data
9.1
631
Not enough data
Customer Support
9.2
759
Not enough data
9.2
718
Not enough data
9.0
646
Not enough data
Data Security
9.2
633
Not enough data
9.2
629
Not enough data
9.3
650
Not enough data
9.1
633
Not enough data
Administration
9.2
677
Not enough data
9.3
700
Not enough data
9.4
767
Not enough data
Generative AI
9.0
483
Not enough data
Knowledge Pages
9.0
683
8.4
92
9.1
640
8.6
108
9.0
682
8.8
138
8.8
582
Feature Not Available
8.9
542
8.1
48
9.1
554
8.9
78
Knowledge Dissemination
8.9
667
8.1
105
9.0
665
8.5
134
9.5
736
9.4
160
9.1
712
8.4
147
9.1
574
9.0
71
9.2
576
8.9
43
9.3
580
9.2
79
9.0
547
8.8
61
9.2
558
9.1
52
Agentic AI - Knowledge Base
8.6
99
9.4
21
8.9
100
9.1
21
8.8
97
9.4
21
Compatibility
9.3
93
Not enough data
8.9
90
Not enough data
8.9
92
Not enough data
Agentic AI - Enterprise Search Software
8.7
42
Not enough data
8.7
41
Not enough data
8.9
41
Not enough data
8.7
40
Not enough data
8.9
42
Not enough data
8.6
41
Not enough data
Search Queries
9.2
91
Not enough data
9.4
94
Not enough data
9.1
89
Not enough data
9.1
86
Not enough data
9.3
91
Not enough data
AI powered search - Enterprise Search Software
8.7
28
Not enough data
8.2
27
Not enough data
9.3
28
Not enough data
Functionality
9.0
91
Not enough data
9.4
93
Not enough data
9.1
93
Not enough data
Compatibility - Enterprise Search Software
8.8
27
Not enough data
9.4
29
Not enough data
8.6
27
Not enough data
Functionality - Enterprise Search Software
8.8
27
Not enough data
9.5
27
Not enough data
9.0
27
Not enough data
Search Queries - Enterprise Search Software
8.9
28
Not enough data
9.5
29
Not enough data
8.4
29
Not enough data
9.2
28
Not enough data
Responses
8.6
53
Not enough data
8.7
52
Not enough data
9.2
55
Not enough data
Automation - AI Agents
8.6
49
Not enough data
8.4
50
Not enough data
8.2
52
Not enough data
8.8
53
Not enough data
9.0
51
Not enough data
Platform
8.8
55
Not enough data
8.7
51
Not enough data
8.6
52
Not enough data
Autonomy - AI Agents
8.9
55
Not enough data
8.8
53
Not enough data
8.8
55
Not enough data
8.8
54
Not enough data
Generative AI
9.0
55
Not enough data
8.8
53
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Slab are categorized as Knowledge Base
Unique Categories
Guru is categorized as AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Slab has no unique categories
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.9%
Information Technology and Services
11.1%
Consumer Services
8.8%
Internet
6.4%
Financial Services
5.9%
Other
53.0%
Computer Software
27.5%
Information Technology and Services
11.9%
Marketing and Advertising
7.6%
Internet
5.3%
Financial Services
3.6%
Other
44.0%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
We are using ClickUp. How can we take check boxes from a slab into ClickUp / link accounts?
1 Comment
Official Response from Slab
Hey Alexa, thanks for your question.
You can refer to our article here on how to integrate ClickUp with Slab:...Read more
Is it possible to put 2 snippets on the same level?
Do we have a possibility to move images, to be able to make a space between two images to insert a text?
Or to adjust the image size?
Where can we find new features that Slab adds?
1 Comment
Official Response from Slab
Hi Maria, thanks for these questions.
For putting two snippets on the same table, I recommend using a table. Here's a help article on using tables:...Read more
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