Introducing G2.ai, the future of software buying.Try now
Compare Guru and SearchStax 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Helpjuice
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
BlueDocs
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Cludo Search
Visit Website
At a Glance
Market Segments
Mid-Market (57.4% of reviews)
Mid-Market (44.2% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
Contact Us Per Month
Guru
Star Rating
(2,311)4.7 out of 5
Market Segments
Mid-Market (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansSearchStax
Star Rating
(159)4.5 out of 5
Market Segments
Mid-Market (44.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guru excels in Ease of Use with a score of 9.2, while SearchStax falls slightly behind at 8.8. Reviewers mention that Guru's intuitive interface makes it easier for teams to adopt and utilize the software effectively.
- Reviewers mention that Guru's Quality of Support is outstanding, scoring 9.4 compared to SearchStax's 9.3. Users on G2 appreciate Guru's responsive customer service and helpful resources, which enhance their overall experience.
- G2 users highlight Guru's superior Knowledge Base functionality, scoring 9.7, while SearchStax scores 9.5. Users say that Guru's knowledge management features, such as Document Collaboration and Version Control, are particularly beneficial for maintaining up-to-date information.
- Users report that Guru offers better Search Analytics with a score of 9.6, compared to SearchStax's 8.4. Reviewers mention that Guru's advanced search capabilities, including Faceted Search and Natural Language processing, provide more relevant results and insights.
- Reviewers mention that Guru shines in Integrations, scoring 9.6, while SearchStax scores 8.5. Users on G2 appreciate Guru's ability to seamlessly connect with various tools, enhancing workflow efficiency.
- Users say that Guru's Personalization features are more robust, scoring 9.2 compared to SearchStax's 8.0. Reviewers highlight that Guru's ability to tailor content and notifications to individual user needs significantly improves user engagement.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
SearchStax
SearchStax Managed Search - Fully-Managed Solr Service
Contact Us
Per Month
SearchStax Managed Search is a fully-managed SaaS solution that automates, manages and scales Solr infrastructure in public or private clouds:
• Implement faster with less risk
• Focus resources on building better search
• Spend less time managing and supporting Solr
Get full pricing and features at https://www.searchstax.com/pricing/managed-search/
- Shared or Dedicated Nodes/Clusters
- Cloud Automation Software
- Monitoring and Alerting
Free Trial
Guru
Free Trial is available
SearchStax
Free Trial is available
Ratings
Meets Requirements
9.2
1,910
9.0
145
Ease of Use
9.3
1,932
8.8
146
Ease of Setup
9.3
949
8.5
131
Ease of Admin
9.0
476
8.7
116
Quality of Support
9.3
1,508
9.2
139
Has the product been a good partner in doing business?
9.4
429
9.3
113
Product Direction (% positive)
9.2
1,809
8.9
139
Features by Category
Content Management
9.3
105
Not enough data
9.3
104
Not enough data
9.4
104
Not enough data
Content Discovery
9.3
105
Not enough data
9.2
103
Not enough data
9.2
102
Not enough data
8.9
102
Not enough data
9.3
99
Not enough data
9.1
101
Not enough data
Generative AI
9.1
63
Not enough data
9.1
64
Not enough data
Administration
9.2
676
Not enough data
9.2
670
Not enough data
9.1
665
Not enough data
Knowledge Management
9.6
789
Not enough data
9.2
739
Not enough data
9.2
700
Not enough data
Compliance
9.2
686
Not enough data
9.2
656
Not enough data
9.2
652
Not enough data
9.1
631
Not enough data
Customer Support
9.2
759
Not enough data
9.2
718
Not enough data
9.0
646
Not enough data
Data Security
9.2
633
Not enough data
9.2
629
Not enough data
9.3
650
Not enough data
9.1
633
Not enough data
Administration
9.2
677
Not enough data
9.3
700
Not enough data
9.4
767
Not enough data
Generative AI
9.0
483
Not enough data
Knowledge Pages
9.0
683
Not enough data
9.1
640
Not enough data
9.0
682
Not enough data
8.8
582
Not enough data
8.9
542
Not enough data
9.1
554
Not enough data
Knowledge Dissemination
8.9
667
Not enough data
9.0
665
Not enough data
9.5
736
Not enough data
9.1
712
Not enough data
9.1
574
Not enough data
9.2
576
Not enough data
9.3
580
Not enough data
9.0
547
Not enough data
9.2
558
Not enough data
Agentic AI - Knowledge Base
8.6
99
Not enough data
8.9
100
Not enough data
8.8
97
Not enough data
Compatibility
9.3
93
Not enough data
8.9
90
Not enough data
8.9
92
Not enough data
Agentic AI - Enterprise Search Software
8.7
42
Not enough data
8.7
41
Not enough data
8.9
41
Not enough data
8.7
40
Not enough data
8.9
42
Not enough data
8.6
41
Not enough data
Search Queries
9.2
91
Not enough data
9.4
94
Not enough data
9.1
89
Not enough data
9.1
86
Not enough data
9.3
91
Not enough data
AI powered search - Enterprise Search Software
8.7
28
Not enough data
8.2
27
Not enough data
9.3
28
Not enough data
Functionality
9.0
91
Not enough data
9.4
93
Not enough data
9.1
93
Not enough data
Compatibility - Enterprise Search Software
8.8
27
Not enough data
9.4
29
Not enough data
8.6
27
Not enough data
Functionality - Enterprise Search Software
8.8
27
Not enough data
9.5
27
Not enough data
9.0
27
Not enough data
Search Queries - Enterprise Search Software
8.9
28
Not enough data
9.5
29
Not enough data
8.4
29
Not enough data
9.2
28
Not enough data
Responses
8.6
53
Not enough data
8.7
52
Not enough data
9.2
55
Not enough data
Automation - AI Agents
8.6
49
Not enough data
8.4
50
Not enough data
8.2
52
Not enough data
8.8
53
Not enough data
9.0
51
Not enough data
Platform
8.8
55
Not enough data
8.7
51
Not enough data
8.6
52
Not enough data
Autonomy - AI Agents
8.9
55
Not enough data
8.8
53
Not enough data
8.8
55
Not enough data
8.8
54
Not enough data
Generative AI
9.0
55
Not enough data
8.8
53
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Site Search
Not enough data
7.3
8
Not enough data
7.1
8
Not enough data
7.3
8
Not enough data
6.9
8
Search Experience Management - Site Search
Not enough data
8.6
7
Not enough data
8.1
8
Not enough data
8.3
9
Not enough data
7.6
9
Not enough data
7.6
9
Not enough data
6.9
8
Functionality - Site Search
Not enough data
8.5
9
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.8
7
Generative AI - Site Search
Not enough data
7.9
7
Not enough data
8.1
7
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and SearchStax share no categories
Unique Categories
Guru is categorized as Knowledge Base, AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
SearchStax is categorized as Site Search Software
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SearchStax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.9%
Information Technology and Services
11.1%
Consumer Services
8.8%
Internet
6.4%
Financial Services
5.9%
Other
53.0%
Information Technology and Services
12.3%
Hospital & Health Care
8.4%
Computer Software
8.4%
Financial Services
7.8%
Higher Education
7.1%
Other
55.8%
Alternatives
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
What is SearchStax used for?
1 Comment
Official Response from SearchStax
SearchStax is the easiest and fastest way for marketers and developers to deliver the most powerful, relevant and robust search experiences. We offer...Read more
SearchStax has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
