# Guru vs ScreenSteps Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Guru excels in creating a streamlined knowledge-sharing environment, effectively eliminating the "shoulder-tapping" culture. Users appreciate its **Trust Score system** , which ensures that information is verified and accurate, making it a reliable source for teams.
- **Users say** that ScreenSteps stands out for its **exceptional customer support** and ease of use. Many find it particularly beneficial for creating both internal and external product manuals, highlighting its intuitive search functionality and the ability to add keywords for better accessibility.
- **Reviewers mention** that Guru's implementation process is notably smooth, with many users praising its **simple templates and AI tools** that enhance usability. This ease of integration allows teams to quickly adopt the platform without significant disruption to their workflow.
- **According to verified reviews** , ScreenSteps is recognized for its **fast support response times** , which users find invaluable when they encounter issues. This level of customer service contributes to a positive overall experience, making it a recommended choice for those who prioritize support.
- **G2 reviewers highlight** that while both products have similar star ratings, Guru's larger user base and higher G2 Score indicate a broader satisfaction level among its users. This suggests that Guru may be better suited for teams looking for a well-established solution with extensive community feedback.
- **Users report** that both platforms offer strong usability, but Guru edges out slightly with a more user-friendly interface. Many users appreciate how Guru's features are designed to facilitate knowledge sharing, making it easier for teams to collaborate effectively.



| | Guru | ScreenSteps | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 2,316 | 54 | 
| **Largest Market Segment** | Mid-Market (56.5% of reviews) | Mid-Market (50.0% of reviews) | 
| **Entry Level Price** | Contact Us | Starting at $100.00 10 User Per Month | 

---
## Top Pros & Cons

### Guru

Pros:
- Ease of Use (742 reviews)
- Helpful (418 reviews)

Cons:
- Search Functionality (152 reviews)
- Inefficient Search (149 reviews)

### ScreenSteps

Pros:
- Ease of Use (1 reviews)
- Easy Setup (1 reviews)

Cons:
- Formatting Issues (1 reviews)
- Limited Options (1 reviews)

---
## Ratings Comparison
| Rating | Guru | ScreenSteps | 
|---|---|---|
  | **Meets Requirements** | 9.3 (1884 reviews) | 9.2 (38 reviews) | 
  | **Ease of Use** | 9.3 (1906 reviews) | 9.2 (38 reviews) | 
  | **Ease of Setup** | 9.3 (919 reviews) | 9.3 (28 reviews) | 
  | **Ease of Admin** | 9.0 (475 reviews) | 9.2 (30 reviews) | 
  | **Quality of Support** | 9.4 (1482 reviews) | 9.6 (33 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (428 reviews) | 9.7 (29 reviews) | 
  | **Product Direction (% positive)** | 9.2 (1781 reviews) | 8.1 (36 reviews) | 

---
## Pricing

### Guru

#### Entry-Level Pricing

Plan: AI Source of Truth Platform

Price: Contact Us

Description: Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy.

Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one.

Key Features:
- AI Knowledge Platform
- Knowledge Quality & Automation
- Enterprise Governance & Security

[Learn more about Guru](https://www.g2.com/products/guru/reviews)

#### Free Trial

Yes

### ScreenSteps

#### Entry-Level Pricing

Plan: Answer Plan

Price: Starting at $100.00 10 User Per Month

Description: Ideal for teams who want to create a basic knowledge base to answer user questions.

Key Features:
- Online Knowledge Base
- Desktop Authoring Tool
- Implementation & Training Courses

[Browse all 4 editions](https://www.g2.com/products/screensteps/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Insight Engines

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 9.4/10 | 137 |
| **ScreenSteps** | N/A | N/A |

#### Content Management

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Data Centralization - Insight Engines** | 9.6 (86 reviews) | Not enough data | 
| **Archiving - Insight Engines** | 9.6 (87 reviews) | Not enough data | 
| **Search Analysis - Insight Engines** | 9.5 (83 reviews) | Not enough data | 

#### Content Discovery

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Search Interface - Insight Engines** | 9.4 (87 reviews) | Not enough data | 
| **AI Functionality - Insight Engines** | 9.5 (85 reviews) | Not enough data | 
| **NLP Functionality - Insight Engines** | 9.5 (82 reviews) | Not enough data | 
| **Data Mining - Insight Engines** | 9.2 (83 reviews) | Not enough data | 
| **Structured Navigation - Insight Engines** | 9.6 (81 reviews) | Not enough data | 
| **Machine Learning - Insight Engines** | 9.5 (82 reviews) | Not enough data | 

#### Generative AI

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **AI Text Generation** | 9.3 (43 reviews) | Not enough data | 
| **AI Text Summarization** | 9.4 (45 reviews) | Not enough data | 

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 9.3/10 | 916 |
| **ScreenSteps** | 8.9/10 | 6 |

#### Administration

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Database Management ** | 9.3 (640 reviews) | Not enough data | 
| **Data Workflows** | 9.2 (635 reviews) | Not enough data | 
| **Issue Management** | 9.2 (630 reviews) | Feature Not Available | 

#### Knowledge Management

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Knowledge Base** | 9.7 (757 reviews) | 9.7 (6 reviews) | 
| **Publishing Workflows** | 9.3 (704 reviews) | 9.7 (5 reviews) | 
| **Analytics** | 9.2 (668 reviews) | 8.3 (5 reviews) | 

#### Compliance

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Policies and Controls** | 9.3 (650 reviews) | Not enough data | 
| **Data Governance** | 9.3 (621 reviews) | Feature Not Available | 
| **Compliance** | 9.3 (618 reviews) | Feature Not Available | 
| **Auditing** | 9.2 (596 reviews) | Feature Not Available | 

#### Customer Support

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Intelligent Search** | 9.2 (725 reviews) | Feature Not Available | 
| **Suggestions** | 9.2 (685 reviews) | Feature Not Available | 
| **Decision Trees** | 9.1 (613 reviews) | Not enough data | 

#### Data Security

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Risk Data Attributes** | 9.2 (598 reviews) | Feature Not Available | 
| **Data Transport** | 9.3 (592 reviews) | 8.0 (5 reviews) | 
| **Access Management** | 9.3 (615 reviews) | 8.7 (5 reviews) | 
| **Multi-Factor Authentication** | 9.2 (598 reviews) | Not enough data | 

#### Administration

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Integrations** | 9.2 (645 reviews) | Not enough data | 
| **User, Role, and Access Management** | 9.3 (666 reviews) | 9.0 (5 reviews) | 
| **Performance and Reliability** | 9.5 (733 reviews) | 9.2 (6 reviews) | 

#### Generative AI

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **AI Text Summarization** | 9.1 (456 reviews) | Not enough data | 

### Work Instructions

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **ScreenSteps** | 9.4/10 | 8 |

#### Guide Options

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Rich Text Editor** | Not enough data | 9.7 (5 reviews) | 
| **Drag and Drop Editor** | Not enough data | 9.7 (6 reviews) | 
| **Page Templates** | Not enough data | 9.3 (5 reviews) | 
| **Video Tutorials** | Not enough data | 9.7 (5 reviews) | 
| **Document Upload** | Not enough data | 9.4 (6 reviews) | 

#### Guide Tools

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Prerequisites** | Not enough data | Not enough data | 
| **Workflows** | Not enough data | Not enough data | 
| **Training Modules** | Not enough data | 9.0 (5 reviews) | 
| **Analytics** | Not enough data | 9.0 (5 reviews) | 

#### Access Options

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Multi-Language Support** | Not enough data | Not enough data | 
| **Mobile Device Support** | Not enough data | Not enough data | 
| **Single Sign-On (SSO)** | Not enough data | Not enough data | 

### Standard Operating Procedures

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **ScreenSteps** | N/A | N/A |

#### Task Tracking

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Activity Feed** | Not enough data | Not enough data | 
| **Task Schedules** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

#### Checklist Options

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Templates** | Not enough data | Not enough data | 
| **Native Forms** | Not enough data | Not enough data | 
| **Downloadable Manuals** | Not enough data | Not enough data | 

#### Software Availability

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Mobile Application** | Not enough data | Feature Not Available | 
| **Desktop Application** | Not enough data | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 9.1/10 | 876 |
| **ScreenSteps** | 9.4/10 | 5 |

#### Knowledge Pages

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Templates** | 9.0 (654 reviews) | Not enough data | 
| **In-Content Feedback** | 9.1 (611 reviews) | Not enough data | 
| **Versioning and Version History** | 9.1 (653 reviews) | Not enough data | 
| **Decision Trees** | 8.9 (551 reviews) | Not enough data | 
| **Duplicate Detection** | 8.9 (510 reviews) | Feature Not Available | 
| **Content Editor** | 9.1 (522 reviews) | Not enough data | 

#### Knowledge Dissemination

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Page Analytics** | 9.0 (639 reviews) | Not enough data | 
| **Permissions** | 9.1 (634 reviews) | 9.7 (5 reviews) | 
| **Knowledge Sharing** | 9.5 (711 reviews) | 9.0 (5 reviews) | 
| **Notifications** | 9.2 (682 reviews) | Not enough data | 
| **Advanced Search** | 9.2 (546 reviews) | Not enough data | 
| **Browser Extension** | 9.2 (550 reviews) | Not enough data | 
| **Organization** | 9.4 (556 reviews) | Not enough data | 
| **Other Integrations** | 9.0 (527 reviews) | Not enough data | 
| **Knowledge Integrations** | 9.2 (531 reviews) | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Adaptive Learning** | 8.7 (77 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.9 (77 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (78 reviews) | Not enough data | 

### Enterprise Search Software

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 9.2/10 | 127 |
| **ScreenSteps** | N/A | N/A |

#### Compatibility

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Federated Search** | 9.3 (74 reviews) | Not enough data | 
| **File Types** | 9.1 (72 reviews) | Not enough data | 
| **Global Language Support** | 9.1 (75 reviews) | Not enough data | 

#### Agentic AI - Enterprise Search Software

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Autonomous Task Execution** | 8.9 (24 reviews) | Not enough data | 
| **Multi-step Planning** | 8.9 (25 reviews) | Not enough data | 
| **Cross-system Integration** | 9.2 (25 reviews) | Not enough data | 
| **Adaptive Learning** | 9.0 (24 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (25 reviews) | Not enough data | 
| **Decision Making** | 8.8 (24 reviews) | Not enough data | 

#### Search Queries

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Typo Tolerance** | 9.4 (73 reviews) | Not enough data | 
| **Faceted Search** | 9.4 (76 reviews) | Not enough data | 
| **Synonyms** | 9.3 (72 reviews) | Not enough data | 
| **Highlighting** | 9.4 (69 reviews) | Not enough data | 
| **Natural Language** | 9.2 (74 reviews) | Not enough data | 

#### AI powered search - Enterprise Search Software

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Generative RAG (Retrieval augmented generation)** | 9.0 (19 reviews) | Not enough data | 
| **Relevance Tuning** | 9.1 (18 reviews) | Not enough data | 
| **NLP & Semantic search** | 9.1 (18 reviews) | Not enough data | 

#### Functionality

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Personalization** | 9.2 (74 reviews) | Not enough data | 
| **Search Analytics** | 9.4 (75 reviews) | Not enough data | 
| **Integrations** | 9.3 (80 reviews) | Not enough data | 

#### Compatibility - Enterprise Search Software

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **File Types** | 9.2 (18 reviews) | Not enough data | 
| **Federated Search** | 9.6 (19 reviews) | Not enough data | 
| **Global Language Support** | 8.7 (18 reviews) | Not enough data | 

#### Functionality - Enterprise Search Software

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Personalization** | 9.2 (19 reviews) | Not enough data | 
| **Search Analytics** | 9.6 (19 reviews) | Not enough data | 
| **Integrations** | 9.4 (20 reviews) | Not enough data | 

#### Search Queries - Enterprise Search Software

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Highlighting** | 9.6 (19 reviews) | Not enough data | 
| **Faceted Search** | 8.9 (19 reviews) | Not enough data | 
| **Typo Tolerance** | 9.5 (19 reviews) | Not enough data | 
| **Synonyms** | 9.8 (18 reviews) | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 9.0/10 | 106 |
| **ScreenSteps** | N/A | N/A |

#### Responses

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Personalization** | 9.1 (40 reviews) | Not enough data | 
| **Route To Human** | 9.3 (38 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 8.8 (40 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Sales Follow-Up** | 8.7 (35 reviews) | Not enough data | 
| **Customer Interaction Automation** | 8.6 (37 reviews) | Not enough data | 
| **Lead Generation** | 8.7 (37 reviews) | Not enough data | 
| **Document Processing** | 8.9 (41 reviews) | Not enough data | 
| **Feedback Collection** | 9.1 (38 reviews) | Not enough data | 

#### Platform

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Conversation Editor** | 9.0 (38 reviews) | Not enough data | 
| **Integration** | 9.3 (41 reviews) | Not enough data | 
| **Human-In-The-Loop** | 9.2 (40 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Independent Decision Making** | 9.1 (40 reviews) | Not enough data | 
| **Adaptive Responses** | 9.1 (39 reviews) | Not enough data | 
| **Task Execution** | 9.1 (39 reviews) | Not enough data | 
| **Problem Solving** | 9.2 (41 reviews) | Not enough data | 

#### Generative AI

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **AI Text Generation** | 8.8 (41 reviews) | Not enough data | 
| **AI Text Summarization** | 9.0 (39 reviews) | Not enough data | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 10.0/10 | 13 |
| **ScreenSteps** | N/A | N/A |

#### Customization - AI Agent Builders

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Natural Language Configuration** | 10.0 (5 reviews) | Not enough data | 
| **Tone Customization** | Not enough data | Not enough data | 
| **Security Guardrails** | Not enough data | Not enough data | 

#### Functionality - AI Agent Builders

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Omni-channel Support** | Not enough data | Not enough data | 
| **Agent Branding** | Not enough data | Not enough data | 
| **Proactive Response Capabilities** | 10.0 (5 reviews) | Not enough data | 
| **Seamless Human Escalation** | Not enough data | Not enough data | 

#### Data and Analytics - AI Agent Builders

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Analytics & Reporting** | Not enough data | Not enough data | 
| **Contextual Awareness** | Not enough data | Not enough data | 
| **Data Privacy Compliance** | Not enough data | Not enough data | 

#### Integration - AI Agent Builders

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Workflow Automation** | Not enough data | Not enough data | 
| **API Usage** | Not enough data | Not enough data | 
| **Platform Interoperability** | 10.0 (5 reviews) | Not enough data | 
| **CRM Data Integration** | Not enough data | Not enough data | 

### AI IT Agents

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **ScreenSteps** | N/A | N/A |

#### Automation - AI IT Agents

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Autonomy - AI IT Agents

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### IT Ticket Management - AI IT Agents

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Ticket Status Updates** | Not enough data | Not enough data | 
| **SLA Monitoring** | Not enough data | Not enough data | 
| **Ticket Categorization** | Not enough data | Not enough data | 
| **Ticket Assignment** | Not enough data | Not enough data | 
| **Automated Ticket Creation** | Not enough data | Not enough data | 

#### IT Support Automation - AI IT Agents

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 
| **Real-Time Troubleshooting** | Not enough data | Not enough data | 
| **User Self-Service Assistance** | Not enough data | Not enough data | 
| **Proactive Issue Detection** | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **ScreenSteps** | N/A | N/A |

#### Knowledge Base

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **ScreenSteps** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Guru | ScreenSteps | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base)

**Unique to Guru (5):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Insight Engines Software](https://www.g2.com/categories/insight-engines), [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software), [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents)

**Unique to ScreenSteps (2):** [Work Instructions Software](https://www.g2.com/categories/work-instructions), [Standard Operating Procedures Software](https://www.g2.com/categories/standard-operating-procedures)


---
## Reviewer Demographics

### By Company Size

| Segment | Guru | ScreenSteps | 
|---|---|---|
| **Small-Business** | 14.2% | 44.0% | 
| **Mid-Market** | 56.5% | 50.0% | 
| **Enterprise** | 29.3% | 6.0% | 

### By Industry

#### Guru

- **Computer Software:** 14.4%
- **Information Technology and Services:** 10.6%
- **Consumer Services:** 8.9%
- **Internet:** 6.5%
- **Financial Services:** 6.2%
- **Health, Wellness and Fitness:** 5.7%
- **Marketing and Advertising:** 4.6%
- **Outsourcing/Offshoring:** 3.3%
- **Leisure, Travel & Tourism:** 2.7%
- **Telecommunications:** 2.7%
- **Other:** 34.5%

#### ScreenSteps

- **Computer Software:** 43.1%
- **Banking:** 5.9%
- **Financial Services:** 5.9%
- **Non-Profit Organization Management:** 5.9%
- **Information Technology and Services:** 3.9%
- **Internet:** 3.9%
- **Publishing:** 3.9%
- **Real Estate:** 3.9%
- **Management Consulting:** 2.0%
- **Marketing and Advertising:** 2.0%
- **Other:** 19.6%

---
## Alternatives

### Alternatives to Guru

- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11732 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12297 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (512 reviews)
- [Glean](https://www.g2.com/products/glean-technologies-glean/reviews) — 4.7/5 stars (156 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4348 reviews)
- [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) — 4.5/5 stars (792 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39001 reviews)
- [Slab](https://www.g2.com/products/slab/reviews) — 4.6/5 stars (309 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1114 reviews)

### Alternatives to ScreenSteps

- [livepro Knowledge Management](https://www.g2.com/products/livepro-knowledge-management/reviews) — 4.8/5 stars (168 reviews)
- [Scribe](https://www.g2.com/products/scribe/reviews) — 4.8/5 stars (820 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4348 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11732 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (512 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39001 reviews)
- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1507 reviews)
- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (682 reviews)
- [Tango](https://www.g2.com/products/tango-tango/reviews) — 4.7/5 stars (499 reviews)

---
## Top Discussions

### Guru

- Title: [What does Guru do?](https://www.g2.com/discussions/what-does-guru-do) — 3 comments
  > **Top comment:** "Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow."
- Title: [Do we have any mobile app for Guru?](https://www.g2.com/discussions/34530-do-we-have-any-mobile-app-for-guru) — 3 comments, 2 upvotes
  > **Top comment:** "No there is not, however the Web app does scale to phones"
- Title: [What is Guru platform?](https://www.g2.com/discussions/guru-what-is-guru-platform) — 2 comments
  > **Top comment:** "Guru is a company wiki that works in your workflow, so the information you need to do your job is always at your fingertips. You can learn more here:..."
- Title: [What's the best way to memorize info on Guru and apply for everyday situations?](https://www.g2.com/discussions/what-s-the-best-way-to-memorize-info-on-guru-and-apply-for-everyday-situations) — 2 comments, 1 upvote
  > **Top comment:** "The best way to memorize info is... to not have to memorize it at all! Because so many things in a business change daily, Guru is designed to allow you to..."
- Title: [We're plateau-ing with content contribution. Need ideas.](https://www.g2.com/discussions/50469-we-re-plateau-ing-with-content-contribution-need-ideas) — 2 comments, 1 upvote
  > **Top comment:** "We encourage our reps to use the "ask an expert" feature and anytime a question is answered, we save the Q&A as a card under a collection board names "FAQs"..."

### ScreenSteps

- Title: [What does ScreenSteps do?](https://www.g2.com/discussions/what-does-screensteps-do) — 2 comments
  > **Top comment:** "Screensteps is my go-to app for all the documentation I create. Adding screenshots to step-by-step narrative gives the visual while also teaching the steps. "

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/guru-vs-screensteps)