Compare Guru and Process Street 
At a Glance
Market Segments
Mid-Market (56.6% of reviews)
Small-Business (71.4% of reviews)
Entry-Level Pricing
Contact Us
Free Trial Per Month
Guru
Star Rating
(2,313)4.7 out of 5
Market Segments
Mid-Market (56.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about GuruProcess Street
Star Rating
(460)4.6 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Guru excels in creating a centralized knowledge base, effectively eliminating the "shoulder-tapping" culture. Users appreciate its Trust Score system, which ensures that information is verified and accurate, making knowledge sharing seamless across teams.
- Users say that Process Street shines in structuring daily workflows, transforming complex processes into simple, step-by-step tasks. This feature helps teams avoid mistakes and enhances productivity, making it a favorite for those looking to streamline operations.
- Reviewers mention that Guru's ease of use and integration capabilities are standout features, with many users highlighting how simple templates and AI tools contribute to a smooth onboarding experience and daily usability.
- According to verified reviews, Process Street is particularly user-friendly, with users relying on it to create Standard Operating Procedures (SOPs) for clients. This focus on usability makes it a strong choice for small businesses looking to implement structured processes.
- G2 reviewers note that while Guru has a higher overall satisfaction score, Process Street's recent user feedback indicates a strong support system, with users appreciating the helpful team that assists with building workflows and automations.
- Users highlight that Guru's robust features and high ratings in areas like quality of support and product direction make it a reliable partner for mid-market companies, while Process Street's focus on automations and process management appeals to small businesses seeking efficiency.
Pricing
Entry-Level Pricing
Guru
AI Source of Truth Platform
Contact Us
Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy.
Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one.
- AI Knowledge Platform
- Knowledge Quality & Automation
- Enterprise Governance & Security
Free Trial
Guru
Free Trial is available
Process Street
Free Trial is available
Ratings
Meets Requirements
9.3
1,885
8.9
352
Ease of Use
9.3
1,907
8.8
358
Ease of Setup
9.3
921
8.7
224
Ease of Admin
9.0
476
8.8
208
Quality of Support
9.4
1,484
9.1
282
Has the product been a good partner in doing business?
9.4
429
9.2
192
Product Direction (% positive)
9.2
1,783
8.7
335
Features by Category
Content Management
9.6
91
Not enough data
9.5
93
Not enough data
9.5
89
Not enough data
Content Discovery
9.5
93
Not enough data
9.5
90
Not enough data
9.5
88
Not enough data
9.2
86
Not enough data
9.6
85
Not enough data
9.5
86
Not enough data
Generative AI
9.4
48
Not enough data
9.4
50
Not enough data
Administration
9.3
644
Not enough data
9.2
640
Not enough data
9.2
634
Not enough data
Knowledge Management
9.7
762
Not enough data
9.3
708
Not enough data
9.2
672
Not enough data
Compliance
9.3
656
Not enough data
9.3
626
Not enough data
9.3
623
Not enough data
9.2
600
Not enough data
Customer Support
9.3
731
Not enough data
9.2
691
Not enough data
9.1
616
Not enough data
Data Security
9.2
602
Not enough data
9.3
596
Not enough data
9.3
620
Not enough data
9.2
603
Not enough data
Administration
9.2
649
Not enough data
9.3
671
Not enough data
9.5
738
Not enough data
Generative AI
9.1
460
Not enough data
Setup
Not enough data
8.7
112
Not enough data
8.9
122
Not enough data
8.5
103
Not enough data
8.6
110
Management
Not enough data
8.9
103
Not enough data
8.6
84
Not enough data
8.6
87
Generative AI
Not enough data
7.7
48
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Task Tracking
Not enough data
8.8
104
Not enough data
8.8
109
Not enough data
9.0
113
Checklist Options
Not enough data
8.7
113
Not enough data
8.6
92
Not enough data
8.5
75
Software Availability
Not enough data
8.6
99
Not enough data
8.9
104
Not enough data
7.7
72
Not enough data
9.0
104
Knowledge Pages
9.0
659
Not enough data
9.1
615
Not enough data
9.1
658
Not enough data
8.9
556
Not enough data
8.9
516
Not enough data
9.1
528
Not enough data
Knowledge Dissemination
9.0
641
Not enough data
9.1
638
Not enough data
9.5
714
Not enough data
9.2
686
Not enough data
9.2
552
Not enough data
9.2
554
Not enough data
9.4
557
Not enough data
9.0
529
Not enough data
9.2
537
Not enough data
Agentic AI - Knowledge Base
8.8
79
Not enough data
9.0
80
Not enough data
9.0
82
Not enough data
Compatibility
9.3
80
Not enough data
9.2
77
Not enough data
9.1
79
Not enough data
Agentic AI - Enterprise Search Software
9.0
29
Not enough data
9.0
29
Not enough data
9.2
30
Not enough data
9.1
28
Not enough data
9.0
29
Not enough data
9.0
28
Not enough data
Search Queries
9.3
79
Not enough data
9.4
81
Not enough data
9.3
76
Not enough data
9.4
73
Not enough data
9.3
80
Not enough data
AI powered search - Enterprise Search Software
9.0
24
Not enough data
9.0
21
Not enough data
9.3
23
Not enough data
Functionality
9.1
80
Not enough data
9.4
80
Not enough data
9.3
84
Not enough data
Compatibility - Enterprise Search Software
9.3
21
Not enough data
9.5
22
Not enough data
8.7
21
Not enough data
Functionality - Enterprise Search Software
9.2
22
Not enough data
9.5
22
Not enough data
9.5
24
Not enough data
Search Queries - Enterprise Search Software
9.5
22
Not enough data
9.0
23
Not enough data
9.3
23
Not enough data
9.8
21
Not enough data
Nonconformance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality system
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inspection Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Services
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.2
43
Not enough data
9.2
43
Not enough data
8.9
46
Not enough data
Automation - AI Agents
8.7
39
Not enough data
8.7
43
Not enough data
8.7
43
Not enough data
9.0
44
Not enough data
9.1
42
Not enough data
Platform
9.1
42
Not enough data
9.2
42
Not enough data
9.2
44
Not enough data
Autonomy - AI Agents
9.1
44
Not enough data
9.1
43
Not enough data
9.1
45
Not enough data
9.2
44
Not enough data
Generative AI
8.9
46
Not enough data
9.0
44
Not enough data
Development Tools
Not enough data
9.0
14
Not enough data
8.3
12
Not enough data
9.1
13
Field Tools
Not enough data
6.9
6
Not enough data
7.9
12
Not enough data
7.4
12
Not enough data
7.5
16
Not enough data
Feature Not Available
Not enough data
8.9
16
Back Office Tools
Not enough data
7.6
14
Not enough data
9.0
14
Not enough data
8.1
13
Onboarding Setup
Not enough data
9.2
105
Not enough data
8.7
98
Not enough data
9.1
103
Project Tracking
Not enough data
8.6
89
Not enough data
8.3
80
Not enough data
8.7
89
Not enough data
8.9
98
Not enough data
8.6
89
Customer Engagement
Not enough data
8.1
82
Not enough data
8.4
80
Not enough data
8.1
76
Not enough data
8.5
82
Not enough data
8.5
85
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Workflows - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documentation - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform AI Features - Policy Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.5
12
Not enough data
8.6
11
Process Management
Not enough data
8.8
148
Not enough data
8.3
123
Not enough data
8.7
134
Not enough data
8.2
75
Not enough data
8.3
62
Not enough data
8.5
71
Not enough data
8.3
63
Customization
Not enough data
8.4
97
Not enough data
9.1
146
Not enough data
9.0
129
Not enough data
9.1
90
Not enough data
9.0
74
Collaboration
Not enough data
8.9
139
Not enough data
8.6
104
Not enough data
9.1
136
Not enough data
9.2
129
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.1
81
Customization - AI Agent Builders
10.0
6
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Operational Risk Management
Not enough data
Not enough data
User Interface Design
Not enough data
8.9
9
Not enough data
8.3
9
Not enough data
8.8
8
Not enough data
9.4
8
Data Control
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
9.3
9
Publishing
Not enough data
8.5
9
Not enough data
9.0
8
Not enough data
9.6
8
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Security Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Process Street are categorized as AI Agents For Business Operations
Unique Categories
Guru is categorized as Knowledge Base, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Process Street is categorized as Business Process Management, Workflow Management, Standard Operating Procedures, Policy Management, Client Onboarding, HR Compliance, Quality Management (QMS), Audit Management, Operational Risk Management, Security Compliance, No-Code Development Platforms, and Mobile Forms Automation
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Process Street
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.3%
Information Technology and Services
10.7%
Consumer Services
8.9%
Internet
6.5%
Financial Services
6.2%
Other
53.3%
Real Estate
12.5%
Information Technology and Services
10.3%
Marketing and Advertising
9.2%
Computer Software
8.1%
Financial Services
6.0%
Other
53.9%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
Has anyone integrated with the CRM application, Insightly?
2 Comments
JG
Sorry, we did not perform any integrations with this product! Process Street is pretty pliable though, I would check with Insighlty to see how deep their...Read more
How do you use Process streets?
2 Comments
KT
I use Process Street to manage my customers' onboarding journey!Read more
What does Process Street do?
2 Comments
SK
It allows your team to share tasks within larger group projects and automates many steps or tasks as well.Read more
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