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Compare Guru and Nuclino 
Featured Products
At a Glance
Market Segments
Mid-Market (57.6% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
Free 1 User Per Month
Guru
Star Rating
(2,345)4.7 out of 5
Market Segments
Mid-Market (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansNuclino
Star Rating
(24)4.7 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Guru excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to Nuclino. Users appreciate the chat feature that effectively assists with customer support, highlighting how it provides precise answers and enhances their understanding of issues.
- Users say that Guru's implementation process is straightforward and efficient, with many praising its intuitive onboarding and seamless integration into their daily workflows. The browser extension is noted for making the tool feel like a native part of their ecosystem.
- Reviewers mention that while both products are user-friendly, Nuclino stands out for its simplicity and clean design. Users have found it to be extremely user-friendly, making it easy to manage knowledge without unnecessary complexity.
- According to verified reviews, Guru's customer support is frequently highlighted as a strong point, with users noting the team's responsiveness and helpfulness. In contrast, while Nuclino also offers good support, it doesn't receive the same level of acclaim, which may be a consideration for teams needing robust assistance.
- Users report that Guru provides a higher level of knowledge sharing capabilities, with features that facilitate collaboration and information dissemination. This is particularly beneficial for mid-market companies that rely on effective knowledge management.
- Reviewers note that while Nuclino is well-suited for small businesses, it may lack some advanced features that larger teams might require. Users have expressed a desire for more comprehensive integrations, which Guru seems to handle better, making it a more appealing choice for growing organizations.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Nuclino
Free
Free
1 User Per Month
The basic version of Nuclino.
- Up to 50 items
- Up to 3 canvases
- 2GB total storage
Free Trial
Guru
Free Trial is available
Nuclino
Free Trial is available
Ratings
Meets Requirements
9.2
1,931
8.9
17
Ease of Use
9.2
1,953
9.4
17
Ease of Setup
9.3
969
9.2
6
Ease of Admin
9.0
475
10.0
6
Quality of Support
9.3
1,529
9.0
12
Has the product been a good partner in doing business?
9.4
428
10.0
6
Product Direction (% positive)
9.2
1,829
10.0
17
Features by Category
Content Management
9.3
121
Not enough data
9.2
118
Not enough data
9.3
120
Not enough data
Content Discovery
9.3
120
Not enough data
9.3
120
Not enough data
9.2
119
Not enough data
8.9
109
Not enough data
9.3
108
Not enough data
9.1
110
Not enough data
Generative AI
9.3
80
Not enough data
9.3
81
Not enough data
Administration
9.2
681
Not enough data
9.2
678
Not enough data
9.1
672
Not enough data
Knowledge Management
9.6
804
Not enough data
9.2
745
Not enough data
9.2
704
Not enough data
Compliance
9.1
699
Not enough data
9.1
667
Not enough data
9.2
660
Not enough data
9.1
639
Not enough data
Customer Support
9.2
773
Not enough data
9.2
731
Not enough data
9.0
652
Not enough data
Data Security
9.2
638
Not enough data
9.2
636
Not enough data
9.3
660
Not enough data
9.1
639
Not enough data
Administration
9.2
690
Not enough data
9.3
712
Not enough data
9.4
781
Not enough data
Generative AI
9.0
496
Not enough data
Knowledge Pages
9.0
692
Feature Not Available
9.1
647
9.4
11
9.0
694
9.3
9
8.8
593
Feature Not Available
8.9
557
Feature Not Available
9.0
569
9.4
9
Knowledge Dissemination
8.9
672
Feature Not Available
9.0
675
8.5
12
9.5
753
9.3
15
9.1
725
8.9
12
9.1
592
Feature Not Available
9.2
592
Feature Not Available
9.3
588
9.6
9
9.0
558
8.3
6
9.1
573
Feature Not Available
Agentic AI - Knowledge Base
8.7
103
Not enough data
9.0
107
Not enough data
8.8
104
Not enough data
Compatibility
9.3
107
Not enough data
8.9
99
Not enough data
8.9
95
Not enough data
Agentic AI - Enterprise Search Software
8.6
53
Not enough data
8.7
44
Not enough data
8.9
49
Not enough data
8.8
44
Not enough data
9.0
50
Not enough data
8.7
44
Not enough data
Search Queries
9.1
99
Not enough data
9.4
101
Not enough data
9.1
94
Not enough data
9.1
89
Not enough data
9.3
104
Not enough data
AI powered search - Enterprise Search Software
8.5
40
Not enough data
8.4
33
Not enough data
9.5
40
Not enough data
Functionality
8.9
99
Not enough data
9.3
102
Not enough data
9.1
100
Not enough data
Compatibility - Enterprise Search Software
8.9
31
Not enough data
9.5
34
Not enough data
8.7
31
Not enough data
Functionality - Enterprise Search Software
8.9
31
Not enough data
9.6
31
Not enough data
9.2
32
Not enough data
Search Queries - Enterprise Search Software
9.0
32
Not enough data
9.2
34
Not enough data
8.5
35
Not enough data
9.3
32
Not enough data
Responses
8.6
61
Not enough data
8.7
68
Not enough data
9.2
73
Not enough data
Automation - AI Agents
8.7
56
Not enough data
8.4
65
Not enough data
8.2
67
Not enough data
8.9
61
Not enough data
9.0
58
Not enough data
Platform
8.7
65
Not enough data
8.8
62
Not enough data
8.6
67
Not enough data
Autonomy - AI Agents
8.9
64
Not enough data
8.9
64
Not enough data
8.7
69
Not enough data
8.9
60
Not enough data
Generative AI
9.0
73
Not enough data
8.9
72
Not enough data
Customization - AI Agent Builders
9.7
11
Not enough data
9.2
8
Not enough data
9.0
5
Not enough data
Functionality - AI Agent Builders
9.3
10
Not enough data
9.2
11
Not enough data
9.7
5
Not enough data
8.3
11
Not enough data
Data and Analytics - AI Agent Builders
9.0
8
Not enough data
9.8
11
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
8.3
9
Not enough data
9.7
5
Not enough data
9.2
8
Not enough data
8.8
10
Not enough data
Management and Discovery - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Nuclino are categorized as Knowledge Base
Unique Categories
Guru is categorized as AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Nuclino is categorized as IT Documentation
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nuclino
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.9%
Information Technology and Services
11.2%
Consumer Services
8.7%
Internet
6.4%
Financial Services
5.8%
Other
53.0%
Mechanical or Industrial Engineering
16.7%
Computer Software
16.7%
Information Technology and Services
8.3%
Education Management
8.3%
Consulting
4.2%
Other
45.8%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
What is Nuclino used for?
1 Comment
Official Response from Nuclino
Nuclino is a unified workspace that brings all your team's knowledge, docs, and projects together in one place – like a collective brain. It's a highly...Read more
What is Nuclino?
1 Comment
Official Response from Nuclino
Nuclino is a unified workspace where teams can bring all their knowledge, docs, and projects together in one place. It’s a modern, simple, and blazingly fast...Read more
Is Nuclino good?
1 Comment
Official Response from Nuclino
Nuclino is trusted by over 12,000 teams and companies across the world. It's currently rated 4.7 out of 5 on the software review sites G2 and Capterra. Give...Read more
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