Compare Guru and livepro Knowledge Management 
Featured Products
At a Glance
Market Segments
Mid-Market (56.5% of reviews)
Mid-Market (56.6% of reviews)
Entry-Level Pricing
Contact Us
Free Trial 50 Seats Per Month
Guru
Star Rating
(2,313)4.7 out of 5
Market Segments
Mid-Market (56.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Gurulivepro Knowledge Management
Star Rating
(168)4.8 out of 5
Market Segments
Mid-Market (56.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 50 Seats Per Month
Learn more about livepro Knowledge ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Guru excels in creating a verified source of truth, which significantly reduces the need for "shoulder-tapping" among team members. Users appreciate the Trust Score system that ensures information accuracy, making knowledge sharing seamless across teams.
- Users say that livepro Knowledge Management stands out for its user-friendly interface and excellent UI/UX design. Reviewers highlight how easy it is for teams to keep their knowledge base updated, with features that allow for effective auditing and tracking of information.
- According to verified reviews, Guru's implementation process is praised for its simplicity and quick onboarding, with users noting that the integration with existing workflows is straightforward and efficient, enhancing overall productivity.
- Reviewers mention that while livepro Knowledge Management is purpose-built for specific needs, some users feel it lacks certain advanced features that could enhance its functionality. However, they appreciate its ability to govern knowledge effectively, which is crucial for maintaining accuracy.
- G2 reviewers highlight that Guru's ease of use is complemented by helpful AI tools and simple templates, making it accessible for teams of all sizes. This combination of features contributes to a higher overall satisfaction score compared to livepro.
- Users report that while livepro Knowledge Management has a strong focus on compliance and governance, it may not match the breadth of features offered by Guru, particularly in areas like intelligent search and data workflows, which are critical for larger teams.
Pricing
Entry-Level Pricing
Guru
AI Source of Truth Platform
Contact Us
Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy.
Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one.
- AI Knowledge Platform
- Knowledge Quality & Automation
- Enterprise Governance & Security
livepro Knowledge Management
livepro Knowledgebase
Free Trial
50 Seats Per Month
Access the features of a knowledge management solution without any licenses.
- Decision Trees make it easy for your customers and staff to get the right answers without needing human help.
- Work Instructions - simplify even the most complex processes to eliminate costly mistakes
- Hubs -Gather all your like information in one place to make it even easier to find - saves time and money
Free Trial
Guru
Free Trial is available
livepro Knowledge Management
Free Trial is available
Ratings
Meets Requirements
9.3
1,882
9.4
104
Ease of Use
9.3
1,904
9.5
106
Ease of Setup
9.3
917
9.2
89
Ease of Admin
9.0
475
9.1
68
Quality of Support
9.4
1,480
9.7
101
Has the product been a good partner in doing business?
9.4
428
9.9
66
Product Direction (% positive)
9.2
1,780
9.9
97
Features by Category
Content Management
9.6
86
Not enough data
9.6
87
Not enough data
9.5
83
Not enough data
Content Discovery
9.4
87
Not enough data
9.5
85
Not enough data
9.5
82
Not enough data
9.2
83
Not enough data
9.6
81
Not enough data
9.5
82
Not enough data
Generative AI
9.3
43
Not enough data
9.4
45
Not enough data
Administration
9.3
640
9.2
30
9.2
635
9.2
23
9.2
630
9.4
20
Knowledge Management
9.7
757
9.8
35
9.3
704
9.6
22
9.2
668
9.5
19
Compliance
9.3
650
9.8
23
9.3
621
9.9
23
9.3
618
9.8
19
9.2
596
9.6
19
Customer Support
9.2
725
9.5
19
9.2
685
8.7
15
9.1
613
9.6
20
Data Security
9.2
598
9.8
14
9.3
592
9.6
13
9.3
615
9.8
26
9.2
598
9.5
13
Administration
9.2
645
9.6
13
9.3
666
9.7
26
9.5
733
9.7
25
Generative AI
9.1
456
9.2
11
Guide Options
Not enough data
9.5
25
Not enough data
9.2
23
Not enough data
9.4
34
Not enough data
8.5
21
Not enough data
9.4
26
Guide Tools
Not enough data
9.4
16
Not enough data
9.6
30
Not enough data
9.4
25
Not enough data
9.3
28
Access Options
Not enough data
8.3
12
Not enough data
8.6
16
Not enough data
9.7
31
Knowledge Pages
9.0
654
Not enough data
9.1
611
9.4
6
9.1
653
Not enough data
8.9
551
Not enough data
8.9
510
Not enough data
9.1
522
Not enough data
Knowledge Dissemination
9.0
639
Not enough data
9.1
634
Not enough data
9.5
710
Not enough data
9.2
682
Not enough data
9.2
546
Not enough data
9.2
550
Not enough data
9.4
556
Not enough data
9.0
527
Not enough data
9.2
531
Not enough data
Agentic AI - Knowledge Base
8.7
77
Not enough data
8.9
77
Not enough data
8.9
78
Not enough data
Compatibility
9.3
74
Not enough data
9.1
72
Not enough data
9.1
75
Not enough data
Agentic AI - Enterprise Search Software
8.9
24
Not enough data
8.9
25
Not enough data
9.2
25
Not enough data
9.0
24
Not enough data
8.9
25
Not enough data
8.8
24
Not enough data
Search Queries
9.4
73
Not enough data
9.4
76
Not enough data
9.3
72
Not enough data
9.4
69
Not enough data
9.2
74
Not enough data
AI powered search - Enterprise Search Software
9.0
19
Not enough data
9.1
18
Not enough data
9.1
18
Not enough data
Functionality
9.2
74
Not enough data
9.4
75
Not enough data
9.3
80
Not enough data
Compatibility - Enterprise Search Software
9.2
18
Not enough data
9.6
19
Not enough data
8.7
18
Not enough data
Functionality - Enterprise Search Software
9.2
19
Not enough data
9.6
19
Not enough data
9.4
20
Not enough data
Search Queries - Enterprise Search Software
9.6
19
Not enough data
8.9
19
Not enough data
9.5
19
Not enough data
9.8
18
Not enough data
Responses
9.1
40
Not enough data
9.3
38
Not enough data
8.8
40
Not enough data
Automation - AI Agents
8.7
35
Not enough data
8.6
37
Not enough data
8.7
37
Not enough data
8.9
41
Not enough data
9.1
38
Not enough data
Platform
9.0
38
Not enough data
9.3
40
Not enough data
9.2
40
Not enough data
Autonomy - AI Agents
9.1
40
Not enough data
9.1
39
Not enough data
9.1
39
Not enough data
9.2
41
Not enough data
Generative AI
8.8
41
Not enough data
9.0
39
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
9.9
21
Not enough data
9.5
13
Not enough data
9.1
9
Not enough data
Not enough data
Not enough data
9.7
5
Self-Service Platform
Not enough data
10.0
5
Not enough data
9.4
6
Not enough data
7.8
6
Not enough data
8.3
6
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and livepro Knowledge Management are categorized as Knowledge Base, Contact Center Knowledge Base, and Enterprise Search Software
Unique Categories
Guru is categorized as AI Agents For Business Operations, Insight Engines, AI Agent Builders, and AI IT Agents
livepro Knowledge Management is categorized as Work Instructions, Customer Self-Service, and Genesys AppFoundry Marketplace
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
livepro Knowledge Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.4%
Information Technology and Services
10.5%
Consumer Services
8.9%
Internet
6.5%
Financial Services
6.2%
Other
53.4%
Government Administration
16.1%
Insurance
14.5%
Telecommunications
13.7%
Financial Services
11.3%
Consumer Services
6.5%
Other
37.9%
Discussions
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What is Guru platform?
2 Comments
CA
Guru is a company wiki that works in your workflow, so the information you need to do your job is always at your fingertips. You can learn more here:...Read more
livepro Knowledge Management has no discussions with answers
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