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Compare Guru and Lark 
Featured Products
At a Glance
Market Segments
Mid-Market (57.6% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
$0.00 50 Users
Guru
Star Rating
(2,345)4.7 out of 5
Market Segments
Mid-Market (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansLark
Star Rating
(166)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 50 Users
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Guru excels in overall user satisfaction, reflected in its higher G2 Score and a substantial number of recent reviews. Users appreciate the chat feature that effectively supports customer inquiries, showcasing Guru's ability to provide precise answers quickly.
- Users say that Guru's implementation process is straightforward and efficient, with many highlighting the intuitive onboarding wizard that helps teams get started without hassle. In contrast, Lark's setup has received mixed feedback, with some users finding it less user-friendly.
- Reviewers mention that Guru's user interface is simple and organized, making it easy to navigate daily tasks. This is particularly beneficial for teams that rely on quick access to information, while Lark, although user-friendly, may not match the seamless experience Guru offers.
- According to verified reviews, Lark shines in its integrated workspace, combining chat, meetings, and document sharing, which helps reduce context switching. Users appreciate this versatility, but some feel that Guru's focused knowledge management features provide a more specialized solution for their needs.
- Users highlight Guru's strong customer support, noting that the team is responsive and helpful, which enhances the overall experience. In comparison, while Lark's support is generally good, it doesn't receive the same level of praise as Guru's dedicated assistance.
- Reviewers indicate that both products have their strengths in specific features, with Guru excelling in knowledge sharing and advanced search capabilities, while Lark offers robust tools for collaboration. However, Guru's higher ratings in these areas suggest a more refined experience for users focused on knowledge management.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Lark
Starter
$0.00
50 Users
The essentials to get your core team up and running
- Unlimited chats and message history
- Custom and secured business email
- 100 GB storage
Free Trial
Guru
Free Trial is available
Lark
Free Trial is available
Ratings
Meets Requirements
9.2
1,931
9.3
129
Ease of Use
9.2
1,953
9.0
131
Ease of Setup
9.3
969
7.8
35
Ease of Admin
9.0
475
8.8
26
Quality of Support
9.3
1,529
8.9
123
Has the product been a good partner in doing business?
9.4
428
9.3
26
Product Direction (% positive)
9.2
1,829
9.6
123
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
9.3
121
Not enough data
9.2
118
Not enough data
9.3
120
Not enough data
Content Discovery
9.3
120
Not enough data
9.3
120
Not enough data
9.2
119
Not enough data
8.9
109
Not enough data
9.3
108
Not enough data
9.1
110
Not enough data
Generative AI
9.3
80
Not enough data
9.3
81
Not enough data
Business Instant Messaging
Not enough data
9.2
85
Not enough data
9.0
84
Not enough data
9.1
80
Business Instant Messaging
Not enough data
9.0
81
Not enough data
9.1
82
Business Instant Messaging
Not enough data
9.4
81
Not enough data
8.9
77
Not enough data
8.4
71
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
681
Not enough data
9.2
678
Not enough data
9.1
672
Not enough data
Knowledge Management
9.6
804
Not enough data
9.2
745
Not enough data
9.2
704
Not enough data
Compliance
9.1
699
Not enough data
9.1
667
Not enough data
9.2
660
Not enough data
9.1
639
Not enough data
Customer Support
9.2
773
Not enough data
9.2
731
Not enough data
9.0
652
Not enough data
Data Security
9.2
638
Not enough data
9.2
636
Not enough data
9.3
660
Not enough data
9.1
639
Not enough data
Administration
9.2
690
Not enough data
9.3
712
Not enough data
9.4
781
Not enough data
Generative AI
9.0
496
Not enough data
Knowledge Pages
9.0
692
9.4
38
9.1
647
9.4
37
9.0
694
9.4
37
8.8
593
9.3
37
8.9
557
8.9
34
9.0
569
9.3
36
Knowledge Dissemination
8.9
672
8.7
38
9.0
675
9.2
37
9.5
753
9.3
38
9.1
725
9.3
38
9.1
592
9.5
36
9.2
592
8.6
35
9.3
588
9.6
36
9.0
558
9.0
35
9.1
573
9.1
35
Agentic AI - Knowledge Base
8.7
103
Not enough data
9.0
107
Not enough data
8.8
104
Not enough data
Communication
Not enough data
9.2
26
Not enough data
9.3
25
Not enough data
9.2
25
Not enough data
8.7
25
Goal Creation
Not enough data
9.1
24
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.4
24
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.3
107
Not enough data
8.9
99
Not enough data
8.9
95
Not enough data
Agentic AI - Enterprise Search Software
8.6
53
Not enough data
8.7
44
Not enough data
8.9
49
Not enough data
8.8
44
Not enough data
9.0
50
Not enough data
8.7
44
Not enough data
Search Queries
9.1
99
Not enough data
9.4
101
Not enough data
9.1
94
Not enough data
9.1
89
Not enough data
9.3
104
Not enough data
AI powered search - Enterprise Search Software
8.5
40
Not enough data
8.4
33
Not enough data
9.5
40
Not enough data
Functionality
8.9
99
Not enough data
9.3
102
Not enough data
9.1
100
Not enough data
Compatibility - Enterprise Search Software
8.9
31
Not enough data
9.5
34
Not enough data
8.7
31
Not enough data
Functionality - Enterprise Search Software
8.9
31
Not enough data
9.6
31
Not enough data
9.2
32
Not enough data
Search Queries - Enterprise Search Software
9.0
32
Not enough data
9.2
34
Not enough data
8.5
35
Not enough data
9.3
32
Not enough data
Collaboration Tools
Not enough data
9.3
63
Not enough data
9.4
63
Not enough data
8.9
59
Not enough data
9.6
63
Not enough data
9.3
63
Meeting Coordination
Not enough data
9.5
65
Not enough data
9.4
61
Not enough data
9.1
62
Not enough data
9.3
62
Software Type
Not enough data
9.4
62
Not enough data
8.8
59
Not enough data
9.4
64
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.6
61
Not enough data
8.7
68
Not enough data
9.2
73
Not enough data
Automation - AI Agents
8.7
56
Not enough data
8.4
65
Not enough data
8.2
67
Not enough data
8.9
61
Not enough data
9.0
58
Not enough data
Platform
8.7
65
Not enough data
8.8
62
Not enough data
8.6
67
Not enough data
Autonomy - AI Agents
8.9
64
Not enough data
8.9
64
Not enough data
8.7
69
Not enough data
8.9
60
Not enough data
Generative AI
9.0
73
Not enough data
8.9
72
Not enough data
Design
Not enough data
9.5
54
Not enough data
9.3
54
Not enough data
9.1
52
Collaboration
Not enough data
9.7
53
Not enough data
9.7
55
File Types
Not enough data
9.5
52
Not enough data
9.3
52
Not enough data
9.3
46
Edit & Revise
Not enough data
9.1
49
Not enough data
9.2
48
Not enough data
9.5
53
Integrate & Embed
Not enough data
9.7
53
Not enough data
9.2
50
Not enough data
9.4
52
Operating System
Not enough data
9.1
49
Not enough data
9.3
49
Not enough data
8.6
44
Generative AI
Not enough data
8.8
43
Not enough data
8.8
41
Not enough data
8.5
40
Not enough data
8.3
40
Not enough data
8.8
40
Agentic AI - Document Creation
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
In-store tasks - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task management - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and reporting - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
9.7
11
Not enough data
9.2
8
Not enough data
9.0
5
Not enough data
Functionality - AI Agent Builders
9.3
10
Not enough data
9.2
11
Not enough data
9.7
5
Not enough data
8.3
11
Not enough data
Data and Analytics - AI Agent Builders
9.0
8
Not enough data
9.8
11
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
8.3
9
Not enough data
9.7
5
Not enough data
9.2
8
Not enough data
8.8
10
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
9.0
29
Not enough data
9.0
27
Not enough data
8.7
27
Not enough data
8.7
26
Not enough data
8.8
26
Not enough data
8.7
26
Platform Additional Functionality
Not enough data
9.1
22
Not enough data
8.8
22
Not enough data
8.6
22
Not enough data
9.0
22
Not enough data
8.7
21
Platform Data
Not enough data
8.7
19
Not enough data
9.1
18
Not enough data
9.4
20
Platform
Not enough data
9.0
27
Not enough data
8.5
26
Not enough data
9.3
26
Not enough data
9.0
27
Not enough data
9.3
26
Not enough data
9.1
27
Not enough data
8.9
26
Not enough data
8.8
27
Recruiting and Onboarding
Not enough data
9.0
20
Not enough data
9.2
21
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Pre-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Post-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Lark are categorized as Knowledge Base
Unique Categories
Guru is categorized as AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lark
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.9%
Information Technology and Services
11.2%
Consumer Services
8.7%
Internet
6.4%
Financial Services
5.8%
Other
53.0%
Information Technology and Services
13.9%
Computer Software
11.3%
Higher Education
7.3%
Marketing and Advertising
6.6%
Internet
4.6%
Other
56.3%
Alternatives
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
How does Lark app work?
1 Comment
RQ
It's one-stop shop for all your work needs. It's like Google Suite on steroids!Read more
Lark has no more discussions with answers
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