Compare Guru and Kipwise 
Featured Products
At a Glance
Market Segments
Mid-Market (56.5% of reviews)
Mid-Market (90.9% of reviews)
Entry-Level Pricing
Contact Us
$2.25 per user per month
Guru
Star Rating
(2,312)4.7 out of 5
Market Segments
Mid-Market (56.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about GuruKipwise
Star Rating
(11)3.9 out of 5
Market Segments
Mid-Market (90.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$2.25 per user per month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Guru excels in creating a verified source of truth, significantly reducing the need for "shoulder-tapping" among team members. Users appreciate the Trust Score system, which ensures that information is accurate and reliable, making knowledge sharing seamless.
- Users say that Kipwise offers a straightforward way to create and share knowledge pages, allowing teams to organize information by department. This feature is particularly praised for its ease of use, enabling users to set up a structured system for documenting processes and training materials.
- Reviewers mention that Guru's implementation process is notably quick and intuitive, with many highlighting the ease of integration into existing workflows. This smooth onboarding experience is a significant advantage for teams looking to adopt a knowledge management tool without extensive downtime.
- According to verified reviews, Kipwise's documentation hosting capabilities are a strong point, with users enjoying the ability to categorize documents effectively. The search functionality is also highlighted, making it easy to locate relevant articles, which enhances overall usability.
- G2 reviewers report that Guru consistently receives high marks for its quality of support, with users noting responsive assistance and helpful resources. This level of support contributes to a more positive experience, especially for teams that may need guidance during their initial setup.
- Users say that while Kipwise is a solid option for basic knowledge management, it may not meet the more complex needs of larger teams. Some users feel that it lacks advanced features that could enhance collaboration and knowledge sharing compared to Guru's robust offerings.
Pricing
Entry-Level Pricing
Guru
AI Source of Truth Platform
Contact Us
Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy.
Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one.
- AI Knowledge Platform
- Knowledge Quality & Automation
- Enterprise Governance & Security
Kipwise
Basic
$2.25
per user per month
Minimum 10 users.
- Slack Integration, Google Drive Integration, Browser Extensions
- Page Templates
- Internal FAQ Process
Free Trial
Guru
Free Trial is available
Kipwise
Free Trial is available
Ratings
Meets Requirements
9.3
1,884
Not enough data
Ease of Use
9.3
1,906
Not enough data
Ease of Setup
9.3
920
Not enough data
Ease of Admin
9.0
476
Not enough data
Quality of Support
9.4
1,483
Not enough data
Has the product been a good partner in doing business?
9.4
429
Not enough data
Product Direction (% positive)
9.2
1,782
Not enough data
Features by Category
Content Management
9.6
91
Not enough data
9.5
92
Not enough data
9.5
88
Not enough data
Content Discovery
9.5
92
Not enough data
9.5
89
Not enough data
9.5
87
Not enough data
9.2
86
Not enough data
9.6
85
Not enough data
9.5
86
Not enough data
Generative AI
9.4
47
Not enough data
9.4
49
Not enough data
Administration
9.3
644
Not enough data
9.2
640
Not enough data
9.2
634
Not enough data
Knowledge Management
9.7
761
Not enough data
9.3
708
Not enough data
9.2
672
Not enough data
Compliance
9.3
655
Not enough data
9.3
626
Not enough data
9.3
622
Not enough data
9.2
600
Not enough data
Customer Support
9.3
730
Not enough data
9.2
690
Not enough data
9.1
616
Not enough data
Data Security
9.2
602
Not enough data
9.3
596
Not enough data
9.3
620
Not enough data
9.2
602
Not enough data
Administration
9.2
649
Not enough data
9.3
670
Not enough data
9.5
737
Not enough data
Generative AI
9.1
460
Not enough data
Knowledge Pages
9.0
658
Not enough data
9.1
614
Not enough data
9.1
657
Not enough data
8.9
556
Not enough data
8.9
515
Not enough data
9.1
527
Not enough data
Knowledge Dissemination
9.0
641
Not enough data
9.1
638
Not enough data
9.5
713
Not enough data
9.2
686
Not enough data
9.2
551
Not enough data
9.2
553
Not enough data
9.4
557
Not enough data
9.0
528
Not enough data
9.2
536
Not enough data
Agentic AI - Knowledge Base
8.8
79
Not enough data
9.0
80
Not enough data
9.0
81
Not enough data
Compatibility
9.3
80
Not enough data
9.2
77
Not enough data
9.1
79
Not enough data
Agentic AI - Enterprise Search Software
9.0
29
Not enough data
9.0
29
Not enough data
9.2
30
Not enough data
9.1
28
Not enough data
9.0
29
Not enough data
9.0
28
Not enough data
Search Queries
9.3
79
Not enough data
9.4
81
Not enough data
9.3
76
Not enough data
9.4
73
Not enough data
9.3
80
Not enough data
AI powered search - Enterprise Search Software
9.0
24
Not enough data
9.0
21
Not enough data
9.3
23
Not enough data
Functionality
9.1
80
Not enough data
9.4
80
Not enough data
9.3
84
Not enough data
Compatibility - Enterprise Search Software
9.3
21
Not enough data
9.5
22
Not enough data
8.7
21
Not enough data
Functionality - Enterprise Search Software
9.2
22
Not enough data
9.5
22
Not enough data
9.5
24
Not enough data
Search Queries - Enterprise Search Software
9.5
22
Not enough data
9.0
23
Not enough data
9.3
23
Not enough data
9.8
21
Not enough data
Responses
9.2
43
Not enough data
9.2
42
Not enough data
8.9
45
Not enough data
Automation - AI Agents
8.7
38
Not enough data
8.7
42
Not enough data
8.7
42
Not enough data
9.0
44
Not enough data
9.2
41
Not enough data
Platform
9.1
42
Not enough data
9.2
42
Not enough data
9.1
43
Not enough data
Autonomy - AI Agents
9.1
44
Not enough data
9.1
42
Not enough data
9.1
44
Not enough data
9.2
44
Not enough data
Generative AI
8.9
46
Not enough data
9.0
44
Not enough data
Customization - AI Agent Builders
10.0
6
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Kipwise are categorized as Knowledge Base
Unique Categories
Guru is categorized as AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Kipwise has no unique categories
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kipwise
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.3%
Information Technology and Services
10.8%
Consumer Services
8.9%
Internet
6.5%
Financial Services
6.2%
Other
53.3%
Marketing and Advertising
81.8%
Logistics and Supply Chain
9.1%
Information Technology and Services
9.1%
‐
‐
Other
0.0%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
Databases location
1 Comment
Official Response from Kipwise
Kipwise saved all data on Amazon Web Service RDS and mLab that are both located in US.Read more
Subscription
1 Comment
Official Response from Kipwise
Yes. You can cancel the subscription at any time and the existing subscription will stop at the end of the active billing period.Read more
Security
1 Comment
Official Response from Kipwise
Yes. Kipwise encrypts all customer-generated Pages so the raw data are unreadable to human beings. All data are encrypted in transit and at rest.
Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
