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At a Glance
Market Segments
Mid-Market (57.6% of reviews)
Small-Business (84.2% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
$27.00 1 User Per Month
Guru
Star Rating
(2,344)4.7 out of 5
Market Segments
Mid-Market (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansHudu
Star Rating
(340)4.7 out of 5
Market Segments
Small-Business (84.2% of reviews)
Pros & Cons
Entry-Level Pricing
$27.00 1 User Per Month
Free Trial is available
Learn more about HuduSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Guru excels in overall user satisfaction, reflected in its higher G2 Score compared to Hudu. Users appreciate the chat feature that effectively addresses customer support needs, showcasing Guru's commitment to enhancing user experience.
- Users say that Guru's implementation process is notably straightforward, with many highlighting the intuitive onboarding wizard that allows for quick setup. In contrast, while Hudu also offers a quick initial setup, some users feel it lacks the same level of seamless integration.
- Reviewers mention that Guru's user interface is simple and organized, making it easy to navigate daily tasks. This is particularly beneficial for users who rely on the browser extension for quick access, whereas Hudu's interface, while functional, does not receive the same level of praise.
- According to verified reviews, both products offer strong support, but Guru's customer service is frequently highlighted for its responsiveness and effectiveness. Users have noted that Guru's support team is proactive in resolving issues, while Hudu's support, although competent, does not consistently receive the same level of acclaim.
- Users find that Hudu shines in its affordability and customization options, making it a great choice for small businesses. Many appreciate its documentation management capabilities, which allow for tailored solutions, while Guru's broader market presence may appeal more to mid-market companies.
- Reviewers highlight that Guru's advanced features, such as in-content feedback and knowledge sharing, significantly enhance collaboration and knowledge management. Hudu, while effective, tends to lag in these areas, with users noting that its feature set is less comprehensive.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Hudu
One Easy Price
$27.00
1 User Per Month
- No User Minimum
- All Features
- No Contracts Required
Free Trial
Guru
Free Trial is available
Hudu
Free Trial is available
Ratings
Meets Requirements
9.2
1,933
9.1
277
Ease of Use
9.2
1,955
9.2
283
Ease of Setup
9.3
971
8.8
273
Ease of Admin
9.0
477
9.2
238
Quality of Support
9.3
1,530
9.2
237
Has the product been a good partner in doing business?
9.4
430
9.5
230
Product Direction (% positive)
9.2
1,831
9.8
279
Features by Category
Content Management
9.3
122
Not enough data
9.2
118
Not enough data
9.3
120
Not enough data
Content Discovery
9.3
120
Not enough data
9.3
120
Not enough data
9.2
119
Not enough data
8.9
109
Not enough data
9.3
108
Not enough data
9.1
110
Not enough data
Generative AI
9.3
80
Not enough data
9.3
81
Not enough data
Administration
9.2
682
Not enough data
9.2
679
Not enough data
9.1
672
Not enough data
Knowledge Management
9.6
803
Not enough data
9.2
744
Not enough data
9.2
703
Not enough data
Compliance
9.1
699
Not enough data
9.1
667
Not enough data
9.2
660
Not enough data
9.1
639
Not enough data
Customer Support
9.2
772
Not enough data
9.2
730
Not enough data
9.0
652
Not enough data
Data Security
9.2
638
Not enough data
9.2
637
Not enough data
9.3
660
Not enough data
9.1
639
Not enough data
Administration
9.2
689
Not enough data
9.3
711
Not enough data
9.4
781
Not enough data
Generative AI
9.1
496
Not enough data
Task Tracking
Not enough data
8.0
164
Not enough data
7.1
157
Not enough data
7.7
159
Checklist Options
Not enough data
8.1
168
Not enough data
7.2
153
Not enough data
7.7
155
Software Availability
Not enough data
8.4
176
Not enough data
8.5
167
Not enough data
7.4
162
Not enough data
8.2
158
Knowledge Pages
9.0
692
7.8
188
9.1
647
8.1
53
9.0
694
8.7
193
8.8
593
Feature Not Available
8.9
557
6.3
174
9.0
569
8.3
183
Knowledge Dissemination
8.9
672
7.6
170
9.0
675
8.3
184
9.5
753
8.9
191
9.1
725
7.5
177
9.1
592
7.1
175
9.2
592
7.1
178
9.3
589
8.7
190
9.0
558
8.1
180
9.1
573
8.1
174
Agentic AI - Knowledge Base
8.7
104
5.6
42
9.0
108
5.6
42
8.9
105
5.1
41
Asset Inventory
Not enough data
10.0
12
Not enough data
9.6
9
Not enough data
10.0
5
Not enough data
10.0
6
Not enough data
8.8
8
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
5.8
6
Not enough data
9.8
9
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.3
109
Not enough data
8.9
101
Not enough data
9.0
97
Not enough data
Agentic AI - Enterprise Search Software
8.6
55
Not enough data
8.8
46
Not enough data
9.0
51
Not enough data
8.9
46
Not enough data
9.0
52
Not enough data
8.7
46
Not enough data
Search Queries
9.1
101
Not enough data
9.4
103
Not enough data
9.1
96
Not enough data
9.1
91
Not enough data
9.3
106
Not enough data
AI powered search - Enterprise Search Software
8.5
41
Not enough data
8.4
34
Not enough data
9.5
41
Not enough data
Functionality
8.9
101
Not enough data
9.3
104
Not enough data
9.1
102
Not enough data
Compatibility - Enterprise Search Software
9.0
32
Not enough data
9.5
35
Not enough data
8.7
32
Not enough data
Functionality - Enterprise Search Software
9.0
32
Not enough data
9.6
32
Not enough data
9.2
33
Not enough data
Search Queries - Enterprise Search Software
9.0
33
Not enough data
9.2
35
Not enough data
8.5
36
Not enough data
9.3
33
Not enough data
Responses
8.6
61
Not enough data
8.7
68
Not enough data
9.2
73
Not enough data
Automation - AI Agents
8.7
56
Not enough data
8.4
65
Not enough data
8.2
67
Not enough data
8.9
61
Not enough data
9.0
58
Not enough data
Platform
8.7
65
Not enough data
8.8
62
Not enough data
8.6
67
Not enough data
Autonomy - AI Agents
8.9
64
Not enough data
8.9
64
Not enough data
8.7
69
Not enough data
8.9
60
Not enough data
Generative AI
9.0
73
Not enough data
8.9
72
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
File Types
Not enough data
9.2
6
Not enough data
7.7
5
Not enough data
Not enough data
Edit & Revise
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
8.3
5
Integrate & Embed
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Customization - AI Agent Builders
9.7
11
Not enough data
9.2
8
Not enough data
9.0
5
Not enough data
Functionality - AI Agent Builders
9.3
10
Not enough data
9.2
11
Not enough data
9.7
5
Not enough data
8.3
11
Not enough data
Data and Analytics - AI Agent Builders
9.0
8
Not enough data
9.8
11
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
8.3
9
Not enough data
9.7
5
Not enough data
9.2
8
Not enough data
8.8
10
Not enough data
Management and Discovery - IT Documentation
Not enough data
8.7
86
Not enough data
8.7
63
Not enough data
8.8
71
Operations - IT Documentation
Not enough data
8.4
89
Not enough data
7.5
69
Not enough data
8.0
62
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Website Change Monitoring
Not enough data
5.5
22
Not enough data
5.1
22
Not enough data
5.1
22
Not enough data
5.2
22
Usability & Access
Not enough data
9.3
185
Not enough data
7.8
179
Not enough data
7.3
170
Not enough data
9.2
174
Not enough data
9.2
181
Security Measures
Not enough data
9.4
184
Not enough data
9.5
186
Not enough data
8.6
171
Storage
Not enough data
6.6
152
Not enough data
7.9
168
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Hudu are categorized as Knowledge Base
Unique Categories
Guru is categorized as AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Hudu is categorized as Document Creation, Document Management, IT Documentation, IT Asset Management, Standard Operating Procedures, Website Change Monitoring, Password Managers, and Client Portal
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hudu
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.9%
Information Technology and Services
11.4%
Consumer Services
8.7%
Internet
6.4%
Financial Services
5.8%
Other
52.9%
Information Technology and Services
52.6%
Computer & Network Security
26.7%
Consulting
2.8%
Computer Networking
2.1%
Manufacturing
1.8%
Other
14.0%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
What is Hudu used for?
1 Comment
LJ
Hudu is a dedicated IT Documentation System, tailored for IT departments and MSP businesses. Read more
Hudu has no more discussions with answers
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