Compare Guru and HeyMarvin 
Featured Products
At a Glance
Market Segments
Mid-Market (56.6% of reviews)
Mid-Market (53.0% of reviews)
Entry-Level Pricing
Contact Us
Free 2 Users
Guru
Star Rating
(2,315)4.7 out of 5
Market Segments
Mid-Market (56.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about GuruHeyMarvin
Star Rating
(128)4.8 out of 5
Market Segments
Mid-Market (53.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 2 Users
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Guru excels in creating a centralized knowledge base, effectively eliminating the "shoulder-tapping" culture. Users appreciate its Trust Score system, which ensures that information is verified and reliable, making knowledge sharing seamless across teams.
- Users say that Marvin offers impressive AI capabilities, particularly in simplifying data analysis. Reviewers highlight how it can generate valuable insights quickly, making it a great tool for those looking to automate lengthy processes, although some noted that its initial performance was not as strong as it is now.
- Reviewers mention that Guru's ease of use and integration is a significant advantage, with many praising its intuitive templates and helpful AI tools. This user-friendly approach contributes to a smoother onboarding experience, allowing teams to get up and running quickly.
- According to verified reviews, Marvin's ability to handle natural language queries has improved significantly, making it easier for users to interact with the software. This enhancement has been well-received, as it allows for more intuitive data exploration and analysis.
- G2 reviewers highlight that while Guru has a higher overall satisfaction score, Marvin's support quality is noted to be exceptional. Users appreciate Marvin's responsiveness and the effectiveness of its support team, which can be a crucial factor for teams needing assistance.
- Users report that Guru's strong market presence and extensive user base, with over 2,300 reviews, lend credibility to its reliability and performance. In contrast, Marvin, with only 120 reviews, may not provide the same level of assurance for potential buyers looking for a well-established solution.
Pricing
Entry-Level Pricing
Guru
AI Source of Truth Platform
Contact Us
Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy.
Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one.
- AI Knowledge Platform
- Knowledge Quality & Automation
- Enterprise Governance & Security
HeyMarvin
Free
Free
2 Users
Good for small teams that want to speed up their user research. Limited platform functionalities.
- Qualitative Data Analysis
- Research Repository
Free Trial
Guru
Free Trial is available
HeyMarvin
Free Trial is available
Ratings
Meets Requirements
9.3
1,887
9.2
98
Ease of Use
9.3
1,909
8.7
101
Ease of Setup
9.3
923
9.0
63
Ease of Admin
9.0
476
9.4
35
Quality of Support
9.4
1,486
9.7
78
Has the product been a good partner in doing business?
9.4
429
9.8
36
Product Direction (% positive)
9.2
1,785
9.8
95
Features by Category
User Response Methods
Not enough data
6.8
65
Not enough data
9.1
80
Not enough data
9.3
83
Not enough data
6.9
63
Not enough data
8.6
80
Participant Selection
Not enough data
7.4
24
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.6
19
Insights
Not enough data
8.6
82
Not enough data
9.0
78
Not enough data
8.4
77
Generative AI
Not enough data
8.8
67
Content Management
9.6
92
8.9
39
9.5
94
8.6
39
9.5
90
8.9
38
Content Discovery
9.5
94
8.8
38
9.5
91
9.1
40
9.5
89
8.4
37
9.2
86
8.2
27
9.6
86
8.4
37
9.5
86
8.1
37
Generative AI
9.4
49
8.8
36
9.4
51
9.0
38
Administration
9.3
644
Not enough data
9.2
640
Not enough data
9.2
635
Not enough data
Knowledge Management
9.7
763
Not enough data
9.3
708
Not enough data
9.2
673
Not enough data
Compliance
9.3
657
Not enough data
9.3
626
Not enough data
9.3
623
Not enough data
9.2
600
Not enough data
Customer Support
9.3
732
Not enough data
9.2
692
Not enough data
9.1
616
Not enough data
Data Security
9.2
602
Not enough data
9.3
597
Not enough data
9.4
621
Not enough data
9.2
603
Not enough data
Administration
9.2
649
Not enough data
9.3
672
Not enough data
9.5
739
Not enough data
Generative AI
9.1
460
Not enough data
Knowledge Pages
9.0
660
Not enough data
9.1
616
Not enough data
9.1
659
Not enough data
8.9
556
Not enough data
8.9
517
Not enough data
9.1
529
Not enough data
Knowledge Dissemination
9.0
641
Not enough data
9.1
639
Not enough data
9.5
715
Not enough data
9.2
687
Not enough data
9.2
553
Not enough data
9.2
555
Not enough data
9.4
557
Not enough data
9.0
529
Not enough data
9.2
538
Not enough data
Agentic AI - Knowledge Base
8.8
79
Not enough data
9.0
80
Not enough data
9.0
82
Not enough data
Feedback Source
Not enough data
5.8
6
Not enough data
Not enough data
Not enough data
5.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
8.1
9
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
8.8
8
Insights
Not enough data
Feature Not Available
Not enough data
9.3
10
Not enough data
8.5
9
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.3
80
Not enough data
9.2
77
Not enough data
9.1
79
Not enough data
Agentic AI - Enterprise Search Software
9.0
29
Not enough data
9.0
29
Not enough data
9.2
30
Not enough data
9.1
28
Not enough data
9.0
30
Not enough data
9.0
28
Not enough data
Search Queries
9.3
79
Not enough data
9.4
81
Not enough data
9.3
76
Not enough data
9.4
73
Not enough data
9.3
81
Not enough data
AI powered search - Enterprise Search Software
9.0
24
Not enough data
9.0
21
Not enough data
9.3
23
Not enough data
Functionality
9.1
80
Not enough data
9.4
80
Not enough data
9.3
85
Not enough data
Compatibility - Enterprise Search Software
9.3
21
Not enough data
9.5
22
Not enough data
8.7
21
Not enough data
Functionality - Enterprise Search Software
9.2
22
Not enough data
9.5
22
Not enough data
9.5
24
Not enough data
Search Queries - Enterprise Search Software
9.5
22
Not enough data
9.0
23
Not enough data
9.3
23
Not enough data
9.8
21
Not enough data
Voice
Not enough data
7.4
9
Not enough data
8.8
14
Transcription
Not enough data
7.9
15
Not enough data
9.4
13
Not enough data
9.0
10
Not enough data
8.2
12
Editing
Not enough data
9.1
13
Not enough data
8.3
11
Not enough data
8.2
11
Not enough data
7.8
10
Integration
Not enough data
8.7
10
Not enough data
7.0
9
Not enough data
8.1
9
Not enough data
8.3
8
Not enough data
7.5
10
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.1
52
Not enough data
8.7
47
Not enough data
9.3
47
Functionality
Not enough data
8.4
46
Not enough data
9.0
49
Not enough data
9.3
49
Not enough data
8.4
46
Responses
9.2
43
Not enough data
9.2
44
Not enough data
9.0
47
Not enough data
Automation - AI Agents
8.6
40
Not enough data
8.7
44
Not enough data
8.8
44
Not enough data
8.9
45
Not enough data
9.1
43
Not enough data
Platform
9.1
42
Not enough data
9.3
43
Not enough data
9.1
46
Not enough data
Autonomy - AI Agents
9.1
44
Not enough data
9.1
43
Not enough data
9.2
46
Not enough data
9.2
45
Not enough data
Generative AI
8.9
46
Not enough data
9.0
44
Not enough data
Customization - AI Agent Builders
10.0
6
Not enough data
9.4
6
Not enough data
9.7
5
Not enough data
Functionality - AI Agent Builders
9.7
6
Not enough data
9.7
6
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
Data and Analytics - AI Agent Builders
9.0
5
Not enough data
10.0
6
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
9.7
6
Not enough data
9.2
6
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and HeyMarvin are categorized as Insight Engines
Unique Categories
Guru is categorized as Knowledge Base, AI Agents For Business Operations, Contact Center Knowledge Base, Enterprise Search Software, AI Agent Builders, and AI IT Agents
HeyMarvin is categorized as Consumer Video Feedback, Transcription, User Research Repositories, and User Research
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HeyMarvin
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.4%
Information Technology and Services
10.8%
Consumer Services
8.9%
Internet
6.5%
Financial Services
6.2%
Other
53.3%
Computer Software
20.2%
Information Technology and Services
13.2%
Consulting
9.6%
Financial Services
7.0%
Research
5.3%
Other
44.7%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
HeyMarvin has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
