# Guru vs Helpjuice Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Guru excels in creating a verified source of truth, significantly reducing the &quot;shoulder-tapping&quot; culture within teams. Users appreciate the Trust Score system, which ensures that information is accurate and reliable, making knowledge sharing seamless.
- **Users say** that Helpjuice offers a user-friendly interface, particularly praising its Single Sign-On feature that simplifies login processes. This functionality helps eliminate password management issues, making it easier for teams to access their knowledge base quickly.
- **Reviewers mention** that Guru&#39;s implementation process is notably quick and intuitive, with many highlighting the ease of use and integration with existing workflows. This has led to a smoother onboarding experience for new users, which is crucial for maintaining productivity.
- **According to verified reviews** , Helpjuice stands out for its strong customer support, with users noting that the team is responsive and willing to assist with any issues. This level of support can be a significant advantage for organizations that require ongoing assistance.
- **G2 reviewers highlight** that Guru&#39;s advanced features, such as AI tools and simple templates, enhance the overall user experience. These tools help teams manage their knowledge effectively, ensuring that information remains current and accessible.
- **Users report** that while Helpjuice has a variety of features, some find that it can struggle with content duplication despite its tagging system. This can lead to challenges in maintaining a clean and organized knowledge base, which is essential for efficient information retrieval.



| | Guru | Helpjuice | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 2,316 | 376 | 
| **Largest Market Segment** | Mid-Market (56.5% of reviews) | Mid-Market (48.8% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### Guru

Pros:
- Ease of Use (742 reviews)
- Helpful (418 reviews)

Cons:
- Search Functionality (152 reviews)
- Inefficient Search (149 reviews)

### Helpjuice

Pros:
- Ease of Use (121 reviews)
- Helpful (102 reviews)

Cons:
- Editing Difficulties (36 reviews)
- Limited Customization (31 reviews)

---
## Ratings Comparison
| Rating | Guru | Helpjuice | 
|---|---|---|
  | **Meets Requirements** | 9.3 (1884 reviews) | 9.0 (355 reviews) | 
  | **Ease of Use** | 9.3 (1906 reviews) | 9.1 (371 reviews) | 
  | **Ease of Setup** | 9.3 (919 reviews) | 9.2 (327 reviews) | 
  | **Ease of Admin** | 9.0 (475 reviews) | 9.1 (284 reviews) | 
  | **Quality of Support** | 9.4 (1482 reviews) | 9.5 (336 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (428 reviews) | 9.4 (279 reviews) | 
  | **Product Direction (% positive)** | 9.2 (1781 reviews) | 9.5 (354 reviews) | 

---
## Pricing

### Guru

#### Entry-Level Pricing

Plan: AI Source of Truth Platform

Price: Contact Us

Description: Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy.

Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one.

Key Features:
- AI Knowledge Platform
- Knowledge Quality &amp; Automation
- Enterprise Governance &amp; Security

[Learn more about Guru](https://www.g2.com/products/guru/reviews)

#### Free Trial

Yes

### Helpjuice

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Insight Engines

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 9.4/10 | 137 |
| **Helpjuice** | N/A | N/A |

#### Content Management

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Data Centralization - Insight Engines** | 9.6 (86 reviews) | Not enough data | 
| **Archiving - Insight Engines** | 9.6 (87 reviews) | Not enough data | 
| **Search Analysis - Insight Engines** | 9.5 (83 reviews) | Not enough data | 

#### Content Discovery

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Search Interface - Insight Engines** | 9.4 (87 reviews) | Not enough data | 
| **AI Functionality - Insight Engines** | 9.5 (85 reviews) | Not enough data | 
| **NLP Functionality - Insight Engines** | 9.5 (82 reviews) | Not enough data | 
| **Data Mining - Insight Engines** | 9.2 (83 reviews) | Not enough data | 
| **Structured Navigation - Insight Engines** | 9.6 (81 reviews) | Not enough data | 
| **Machine Learning - Insight Engines** | 9.5 (82 reviews) | Not enough data | 

#### Generative AI

| Feature | Guru | Helpjuice | 
|---|---|---|
| **AI Text Generation** | 9.3 (43 reviews) | Not enough data | 
| **AI Text Summarization** | 9.4 (45 reviews) | Not enough data | 

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 9.3/10 | 916 |
| **Helpjuice** | 8.7/10 | 81 |

#### Administration

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Database Management ** | 9.3 (640 reviews) | 8.8 (77 reviews) | 
| **Data Workflows** | 9.2 (635 reviews) | 8.6 (73 reviews) | 
| **Issue Management** | 9.2 (630 reviews) | 8.7 (73 reviews) | 

#### Knowledge Management

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Knowledge Base** | 9.7 (757 reviews) | 9.3 (71 reviews) | 
| **Publishing Workflows** | 9.3 (704 reviews) | 8.8 (68 reviews) | 
| **Analytics** | 9.2 (668 reviews) | 8.9 (69 reviews) | 

#### Compliance

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Policies and Controls** | 9.3 (650 reviews) | 8.7 (76 reviews) | 
| **Data Governance** | 9.3 (621 reviews) | 8.7 (74 reviews) | 
| **Compliance** | 9.3 (618 reviews) | 8.5 (74 reviews) | 
| **Auditing** | 9.2 (596 reviews) | 8.3 (73 reviews) | 

#### Customer Support

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Intelligent Search** | 9.2 (725 reviews) | 8.7 (70 reviews) | 
| **Suggestions** | 9.2 (685 reviews) | 8.6 (69 reviews) | 
| **Decision Trees** | 9.1 (613 reviews) | 8.5 (68 reviews) | 

#### Data Security

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Risk Data Attributes** | 9.2 (598 reviews) | 8.5 (72 reviews) | 
| **Data Transport** | 9.3 (592 reviews) | 8.6 (70 reviews) | 
| **Access Management** | 9.3 (615 reviews) | 9.0 (70 reviews) | 
| **Multi-Factor Authentication** | 9.2 (598 reviews) | Feature Not Available | 

#### Administration

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Integrations** | 9.2 (645 reviews) | 8.4 (67 reviews) | 
| **User, Role, and Access Management** | 9.3 (666 reviews) | 8.9 (68 reviews) | 
| **Performance and Reliability** | 9.5 (733 reviews) | 9.2 (70 reviews) | 

#### Generative AI

| Feature | Guru | Helpjuice | 
|---|---|---|
| **AI Text Summarization** | 9.1 (456 reviews) | 8.3 (63 reviews) | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 9.1/10 | 876 |
| **Helpjuice** | 8.3/10 | 291 |

#### Knowledge Pages

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Templates** | 9.0 (654 reviews) | 8.0 (268 reviews) | 
| **In-Content Feedback** | 9.1 (611 reviews) | 8.5 (278 reviews) | 
| **Versioning and Version History** | 9.1 (653 reviews) | 8.9 (276 reviews) | 
| **Decision Trees** | 8.9 (551 reviews) | 8.2 (272 reviews) | 
| **Duplicate Detection** | 8.9 (510 reviews) | 7.2 (266 reviews) | 
| **Content Editor** | 9.1 (522 reviews) | 8.7 (277 reviews) | 

#### Knowledge Dissemination

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Page Analytics** | 9.0 (639 reviews) | 8.7 (270 reviews) | 
| **Permissions** | 9.1 (634 reviews) | 9.0 (275 reviews) | 
| **Knowledge Sharing** | 9.5 (711 reviews) | 8.9 (269 reviews) | 
| **Notifications** | 9.2 (682 reviews) | 8.5 (263 reviews) | 
| **Advanced Search** | 9.2 (546 reviews) | 8.6 (263 reviews) | 
| **Browser Extension** | 9.2 (550 reviews) | 7.8 (255 reviews) | 
| **Organization** | 9.4 (556 reviews) | 9.1 (265 reviews) | 
| **Other Integrations** | 9.0 (527 reviews) | 7.8 (253 reviews) | 
| **Knowledge Integrations** | 9.2 (531 reviews) | 7.9 (251 reviews) | 

#### Agentic AI - Knowledge Base

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Adaptive Learning** | 8.7 (77 reviews) | 7.5 (41 reviews) | 
| **Natural Language Interaction** | 8.9 (77 reviews) | 7.7 (41 reviews) | 
| **Proactive Assistance** | 8.9 (78 reviews) | 7.5 (40 reviews) | 

### Enterprise Search Software

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 9.2/10 | 127 |
| **Helpjuice** | N/A | N/A |

#### Compatibility

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Federated Search** | 9.3 (74 reviews) | Not enough data | 
| **File Types** | 9.1 (72 reviews) | Not enough data | 
| **Global Language Support** | 9.1 (75 reviews) | Not enough data | 

#### Agentic AI - Enterprise Search Software

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Autonomous Task Execution** | 8.9 (24 reviews) | Not enough data | 
| **Multi-step Planning** | 8.9 (25 reviews) | Not enough data | 
| **Cross-system Integration** | 9.2 (25 reviews) | Not enough data | 
| **Adaptive Learning** | 9.0 (24 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (25 reviews) | Not enough data | 
| **Decision Making** | 8.8 (24 reviews) | Not enough data | 

#### Search Queries

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Typo Tolerance** | 9.4 (73 reviews) | Not enough data | 
| **Faceted Search** | 9.4 (76 reviews) | Not enough data | 
| **Synonyms** | 9.3 (72 reviews) | Not enough data | 
| **Highlighting** | 9.4 (69 reviews) | Not enough data | 
| **Natural Language** | 9.2 (74 reviews) | Not enough data | 

#### AI powered search - Enterprise Search Software

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Generative RAG (Retrieval augmented generation)** | 9.0 (19 reviews) | Not enough data | 
| **Relevance Tuning** | 9.1 (18 reviews) | Not enough data | 
| **NLP &amp; Semantic search** | 9.1 (18 reviews) | Not enough data | 

#### Functionality

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Personalization** | 9.2 (74 reviews) | Not enough data | 
| **Search Analytics** | 9.4 (75 reviews) | Not enough data | 
| **Integrations** | 9.3 (80 reviews) | Not enough data | 

#### Compatibility - Enterprise Search Software

| Feature | Guru | Helpjuice | 
|---|---|---|
| **File Types** | 9.2 (18 reviews) | Not enough data | 
| **Federated Search** | 9.6 (19 reviews) | Not enough data | 
| **Global Language Support** | 8.7 (18 reviews) | Not enough data | 

#### Functionality - Enterprise Search Software

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Personalization** | 9.2 (19 reviews) | Not enough data | 
| **Search Analytics** | 9.6 (19 reviews) | Not enough data | 
| **Integrations** | 9.4 (20 reviews) | Not enough data | 

#### Search Queries - Enterprise Search Software

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Highlighting** | 9.6 (19 reviews) | Not enough data | 
| **Faceted Search** | 8.9 (19 reviews) | Not enough data | 
| **Typo Tolerance** | 9.5 (19 reviews) | Not enough data | 
| **Synonyms** | 9.8 (18 reviews) | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 9.0/10 | 106 |
| **Helpjuice** | N/A | N/A |

#### Responses

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Personalization** | 9.1 (40 reviews) | Not enough data | 
| **Route To Human** | 9.3 (38 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 8.8 (40 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Sales Follow-Up** | 8.7 (35 reviews) | Not enough data | 
| **Customer Interaction Automation** | 8.6 (37 reviews) | Not enough data | 
| **Lead Generation** | 8.7 (37 reviews) | Not enough data | 
| **Document Processing** | 8.9 (41 reviews) | Not enough data | 
| **Feedback Collection** | 9.1 (38 reviews) | Not enough data | 

#### Platform

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Conversation Editor** | 9.0 (38 reviews) | Not enough data | 
| **Integration** | 9.3 (41 reviews) | Not enough data | 
| **Human-In-The-Loop** | 9.2 (40 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Independent Decision Making** | 9.1 (40 reviews) | Not enough data | 
| **Adaptive Responses** | 9.1 (39 reviews) | Not enough data | 
| **Task Execution** | 9.1 (39 reviews) | Not enough data | 
| **Problem Solving** | 9.2 (41 reviews) | Not enough data | 

#### Generative AI

| Feature | Guru | Helpjuice | 
|---|---|---|
| **AI Text Generation** | 8.8 (41 reviews) | Not enough data | 
| **AI Text Summarization** | 9.0 (39 reviews) | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **Helpjuice** | 8.2/10 | 175 |

#### Generative AI

| Feature | Guru | Helpjuice | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.4 (117 reviews) | 

#### Self-Service Experience

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Knowledge Base** | Not enough data | 9.6 (170 reviews) | 
| **Searchable Articles** | Not enough data | 9.0 (166 reviews) | 
| **Community Forums** | Not enough data | 7.4 (149 reviews) | 
| **Mobile Optimization** | Not enough data | 8.5 (148 reviews) | 
| **Personalization** | Not enough data | 8.8 (149 reviews) | 

#### Self-Service Platform

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Branding** | Not enough data | 9.4 (159 reviews) | 
| **Automation** | Not enough data | 8.1 (146 reviews) | 
| **Artificial Intelligence** | Not enough data | 8.0 (147 reviews) | 
| **Integrations** | Not enough data | 8.1 (142 reviews) | 

#### Agentic AI - Customer Self-Service

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (40 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (40 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (40 reviews) | 
| **Adaptive Learning** | Not enough data | 7.8 (40 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (39 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (40 reviews) | 
| **Decision Making** | Not enough data | 8.1 (40 reviews) | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Guru** | 10.0/10 | 13 |
| **Helpjuice** | N/A | N/A |

#### Customization - AI Agent Builders

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Natural Language Configuration** | 10.0 (5 reviews) | Not enough data | 
| **Tone Customization** | Not enough data | Not enough data | 
| **Security Guardrails** | Not enough data | Not enough data | 

#### Functionality - AI Agent Builders

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Omni-channel Support** | Not enough data | Not enough data | 
| **Agent Branding** | Not enough data | Not enough data | 
| **Proactive Response Capabilities** | 10.0 (5 reviews) | Not enough data | 
| **Seamless Human Escalation** | Not enough data | Not enough data | 

#### Data and Analytics - AI Agent Builders

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Analytics &amp; Reporting** | Not enough data | Not enough data | 
| **Contextual Awareness** | Not enough data | Not enough data | 
| **Data Privacy Compliance** | Not enough data | Not enough data | 

#### Integration - AI Agent Builders

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Workflow Automation** | Not enough data | Not enough data | 
| **API Usage** | Not enough data | Not enough data | 
| **Platform Interoperability** | 10.0 (5 reviews) | Not enough data | 
| **CRM Data Integration** | Not enough data | Not enough data | 

### AI IT Agents

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **Helpjuice** | N/A | N/A |

#### Automation - AI IT Agents

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Autonomy - AI IT Agents

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### IT Ticket Management - AI IT Agents

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Ticket Status Updates** | Not enough data | Not enough data | 
| **SLA Monitoring** | Not enough data | Not enough data | 
| **Ticket Categorization** | Not enough data | Not enough data | 
| **Ticket Assignment** | Not enough data | Not enough data | 
| **Automated Ticket Creation** | Not enough data | Not enough data | 

#### IT Support Automation - AI IT Agents

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 
| **Real-Time Troubleshooting** | Not enough data | Not enough data | 
| **User Self-Service Assistance** | Not enough data | Not enough data | 
| **Proactive Issue Detection** | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **Helpjuice** | N/A | N/A |

#### Knowledge Base

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Q &amp; A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Guru** | N/A | N/A |
| **Helpjuice** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Guru | Helpjuice | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base)

**Unique to Guru (5):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Insight Engines Software](https://www.g2.com/categories/insight-engines), [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software), [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents)

**Unique to Helpjuice (1):** [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)


---
## Reviewer Demographics

### By Company Size

| Segment | Guru | Helpjuice | 
|---|---|---|
| **Small-Business** | 14.2% | 39.2% | 
| **Mid-Market** | 56.5% | 48.8% | 
| **Enterprise** | 29.3% | 12.0% | 

### By Industry

#### Guru

- **Computer Software:** 14.4%
- **Information Technology and Services:** 10.6%
- **Consumer Services:** 8.9%
- **Internet:** 6.5%
- **Financial Services:** 6.2%
- **Health, Wellness and Fitness:** 5.7%
- **Marketing and Advertising:** 4.6%
- **Outsourcing/Offshoring:** 3.3%
- **Leisure, Travel &amp; Tourism:** 2.7%
- **Telecommunications:** 2.7%
- **Other:** 34.5%

#### Helpjuice

- **Computer Software:** 24.3%
- **Information Technology and Services:** 12.0%
- **Telecommunications:** 4.8%
- **Hospital &amp; Health Care:** 2.9%
- **Financial Services:** 2.7%
- **Consumer Services:** 2.7%
- **Marketing and Advertising:** 2.4%
- **Non-Profit Organization Management:** 2.4%
- **Primary/Secondary Education:** 1.6%
- **Education Management:** 1.6%
- **Other:** 42.7%

---
## Alternatives

### Alternatives to Guru

- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11781 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12347 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (513 reviews)
- [Glean](https://www.g2.com/products/glean-technologies-glean/reviews) — 4.7/5 stars (158 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4349 reviews)
- [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) — 4.5/5 stars (792 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39020 reviews)
- [Slab](https://www.g2.com/products/slab/reviews) — 4.6/5 stars (309 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1119 reviews)

### Alternatives to Helpjuice

- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (513 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6935 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4349 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11781 reviews)
- [Help Scout](https://www.g2.com/products/help-scout/reviews) — 4.4/5 stars (427 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3742 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3851 reviews)
- [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7587 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7327 reviews)

---
## Top Discussions

### Guru

- Title: [What does Guru do?](https://www.g2.com/discussions/what-does-guru-do) — 3 comments
  > **Top comment:** "Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow."
- Title: [Do we have any mobile app for Guru?](https://www.g2.com/discussions/34530-do-we-have-any-mobile-app-for-guru) — 3 comments, 2 upvotes
  > **Top comment:** "No there is not, however the Web app does scale to phones"
- Title: [What is Guru platform?](https://www.g2.com/discussions/guru-what-is-guru-platform) — 2 comments
  > **Top comment:** "Guru is a company wiki that works in your workflow, so the information you need to do your job is always at your fingertips. You can learn more here:..."
- Title: [What&#39;s the best way to memorize info on Guru and apply for everyday situations?](https://www.g2.com/discussions/what-s-the-best-way-to-memorize-info-on-guru-and-apply-for-everyday-situations) — 2 comments, 1 upvote
  > **Top comment:** "The best way to memorize info is... to not have to memorize it at all! Because so many things in a business change daily, Guru is designed to allow you to..."
- Title: [We&#39;re plateau-ing with content contribution. Need ideas.](https://www.g2.com/discussions/50469-we-re-plateau-ing-with-content-contribution-need-ideas) — 2 comments, 1 upvote
  > **Top comment:** "We encourage our reps to use the &quot;ask an expert&quot; feature and anytime a question is answered, we save the Q&amp;A as a card under a collection board names &quot;FAQs&quot;..."

### Helpjuice

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/guru-vs-helpjuice)

