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Guru
Guru
(2,343)
4.7 out of 5
Guru
By Guru
Happeo
Happeo
(153)
4.5 out of 5
Happeo
By Happeo
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At a Glance
Guru
Guru
Star Rating
(2,343)4.7 out of 5
Market Segments
Mid-Market (57.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plans
Happeo
Happeo
Star Rating
(153)4.5 out of 5
Market Segments
Mid-Market (69.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Happeo
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Guru excels in user satisfaction, boasting a significantly higher overall score compared to Happeo. Users appreciate the chat feature that effectively addresses customer support needs, highlighting the platform's responsiveness and ease of use.
  • According to verified reviews, Guru's implementation process is praised for its simplicity and efficiency. Users mention that the browser extension integration feels seamless, making it easy to access information quickly, while Happeo's setup is noted to be more challenging.
  • Reviewers mention that Guru provides precise answers and solutions, enhancing their understanding of customer issues. This level of detail is less frequently highlighted in Happeo's feedback, where users appreciate the ability to manage multiple platforms but find less emphasis on specific problem-solving capabilities.
  • Users say that both platforms offer strong support, but Guru's customer service is frequently noted as being particularly helpful and responsive. In contrast, while Happeo's support is rated equally, users do not highlight it as a standout feature.
  • Reviewers highlight Guru's advanced features, such as in-content feedback and versioning capabilities, which enhance knowledge sharing and collaboration. Happeo, while effective for internal communications, does not receive the same level of praise for its advanced functionalities.
  • According to recent user feedback, Happeo shines in its ability to streamline internal communications and improve employee engagement, particularly through its directory feature that consolidates user profiles. However, Guru's overall performance in user satisfaction metrics suggests it may be a more reliable choice for those prioritizing a robust knowledge management system.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
Browse all 3 pricing plans
Happeo
No pricing available
Free Trial
Guru
Free Trial is available
Happeo
Free Trial is available
Ratings
Meets Requirements
9.2
1,929
8.8
111
Ease of Use
9.2
1,951
9.1
111
Ease of Setup
9.3
967
8.5
80
Ease of Admin
9.0
474
8.8
83
Quality of Support
9.3
1,527
9.3
100
Has the product been a good partner in doing business?
9.4
427
9.4
76
Product Direction (% positive)
9.2
1,827
9.0
102
Features by Category
Team CollaborationHide 22 FeaturesShow 22 Features
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight EnginesHide 11 FeaturesShow 11 Features
9.2
128
Not enough data
Content Management
9.3
121
Not enough data
9.2
118
Not enough data
9.3
120
Not enough data
Content Discovery
9.3
120
Not enough data
9.3
120
Not enough data
9.2
119
Not enough data
8.9
109
Not enough data
9.3
108
Not enough data
9.1
110
Not enough data
Generative AI
9.3
80
Not enough data
9.3
81
Not enough data
Contact Center Knowledge BaseHide 21 FeaturesShow 21 Features
9.2
901
Not enough data
Administration
9.2
680
Not enough data
9.2
677
Not enough data
9.1
671
Not enough data
Knowledge Management
9.6
803
Not enough data
9.2
744
Not enough data
9.2
703
Not enough data
Compliance
9.1
698
Not enough data
9.1
666
Not enough data
9.2
659
Not enough data
9.1
638
Not enough data
Customer Support
9.2
772
Not enough data
9.2
730
Not enough data
9.0
651
Not enough data
Data Security
9.2
637
Not enough data
9.2
635
Not enough data
9.3
659
Not enough data
9.1
638
Not enough data
Administration
9.2
689
Not enough data
9.3
711
Not enough data
9.4
780
Not enough data
Generative AI
9.1
495
Not enough data
Org ChartHide 12 FeaturesShow 12 Features
Not enough data
8.4
37
Logistics
Not enough data
8.9
26
Not enough data
8.0
30
Not enough data
8.2
14
Not enough data
8.2
18
Not enough data
8.8
33
Editing & Design
Not enough data
8.0
19
Not enough data
9.1
24
Not enough data
Feature Not Available
Not enough data
8.4
25
Not enough data
8.1
18
Agentic AI - Org Chart
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge BaseHide 18 FeaturesShow 18 Features
9.0
853
7.7
5
Knowledge Pages
9.0
690
8.3
5
9.1
645
7.3
5
9.0
692
7.3
5
8.8
592
7.0
5
8.9
556
Not enough data
9.0
567
Not enough data
Knowledge Dissemination
8.9
671
7.0
5
9.0
673
7.3
5
9.5
752
9.0
5
9.1
723
8.0
5
9.1
590
8.0
5
9.2
590
Not enough data
9.3
586
Not enough data
9.0
556
Not enough data
9.2
571
Not enough data
Agentic AI - Knowledge Base
8.7
103
Not enough data
9.0
107
Not enough data
8.8
104
Not enough data
Employee CommunicationsHide 25 FeaturesShow 25 Features
Not enough data
8.4
57
Information Distribution
Not enough data
8.9
53
Not enough data
7.9
34
Not enough data
8.4
54
Not enough data
8.0
41
Not enough data
8.3
43
Employee Engagement
Not enough data
8.7
53
Not enough data
8.0
44
Not enough data
9.1
54
Not enough data
8.0
27
Not enough data
8.9
51
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Experience & Accessibility - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Distribution - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Search SoftwareHide 30 FeaturesShow 30 Features
9.1
116
8.0
6
Compatibility
9.3
107
8.6
6
8.9
99
9.2
6
8.9
95
8.0
5
Agentic AI - Enterprise Search Software
8.6
53
Not enough data
8.7
44
Not enough data
8.9
49
Not enough data
8.8
44
Not enough data
9.0
50
Not enough data
8.7
44
Not enough data
Search Queries
9.1
99
6.3
5
9.4
101
8.0
5
9.1
94
Not enough data
9.1
89
Not enough data
9.3
104
8.0
5
AI powered search - Enterprise Search Software
8.5
40
Not enough data
8.4
33
Not enough data
9.5
40
Not enough data
Functionality
8.9
98
7.8
6
9.4
101
7.8
6
9.1
99
8.3
6
Compatibility - Enterprise Search Software
8.9
31
Not enough data
9.5
34
Not enough data
8.7
31
Not enough data
Functionality - Enterprise Search Software
8.9
31
Not enough data
9.6
31
Not enough data
9.2
32
Not enough data
Search Queries - Enterprise Search Software
9.0
32
Not enough data
9.2
34
Not enough data
8.5
35
Not enough data
9.3
32
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
8.8
81
Not enough data
Responses
8.6
61
Not enough data
8.7
68
Not enough data
9.2
73
Not enough data
Automation - AI Agents
8.7
56
Not enough data
8.4
65
Not enough data
8.2
67
Not enough data
8.9
61
Not enough data
9.0
58
Not enough data
Platform
8.7
65
Not enough data
8.8
62
Not enough data
8.6
67
Not enough data
Autonomy - AI Agents
8.9
64
Not enough data
8.9
64
Not enough data
8.7
69
Not enough data
8.9
60
Not enough data
Generative AI
9.0
73
Not enough data
8.9
72
Not enough data
AI Agent BuildersHide 14 FeaturesShow 14 Features
9.2
12
Not enough data
Customization - AI Agent Builders
9.7
11
Not enough data
9.2
8
Not enough data
9.0
5
Not enough data
Functionality - AI Agent Builders
9.3
10
Not enough data
9.2
11
Not enough data
9.7
5
Not enough data
8.3
11
Not enough data
Data and Analytics - AI Agent Builders
9.0
8
Not enough data
9.8
11
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
8.3
9
Not enough data
9.7
5
Not enough data
9.2
8
Not enough data
8.8
10
Not enough data
AI IT AgentsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Google Workspace Creative ToolsHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Agentic AI - Google Workspace Creative Tools
Not enough data
Not enough data
Not enough data
Not enough data
Google Workspace Communication ToolsHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Employee IntranetHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge ManagementHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI AgentsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru
Guru
Happeo
Happeo
Guru and Happeo are categorized as Knowledge Base and Enterprise Search Software
Unique Categories
Guru
Happeo
Reviews
Reviewers' Company Size
Guru
Guru
Small-Business(50 or fewer emp.)
13.9%
Mid-Market(51-1000 emp.)
57.6%
Enterprise(> 1000 emp.)
28.5%
Happeo
Happeo
Small-Business(50 or fewer emp.)
13.4%
Mid-Market(51-1000 emp.)
69.1%
Enterprise(> 1000 emp.)
17.4%
Reviewers' Industry
Guru
Guru
Computer Software
14.9%
Information Technology and Services
11.2%
Consumer Services
8.7%
Internet
6.4%
Financial Services
5.8%
Other
53.0%
Happeo
Happeo
Information Technology and Services
13.4%
Computer Software
9.4%
Marketing and Advertising
7.4%
Education Management
7.4%
Hospital & Health Care
4.0%
Other
58.4%
Alternatives
Guru
Guru Alternatives
Bloomfire
Bloomfire
Add Bloomfire
ClickUp
ClickUp
Add ClickUp
Notion
Notion
Add Notion
Document360
Document360
Add Document360
Happeo
Happeo Alternatives
Workvivo
Workvivo
Add Workvivo
Simpplr
Simpplr
Add Simpplr
Notion
Notion
Add Notion
Confluence
Confluence
Add Confluence
Discussions
Guru
Guru Discussions
Do we have any mobile app for Guru?
3 Comments
David F.
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
Chris A.
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
See all discussions
Happeo
Happeo Discussions
How can we help you use Happeo better?
1 Comment
Official Response from Happeo
Please head to our knowledge base here: https://www.happeo.com/knowledge/ If you can't find the answers you want, head to our website and start a chat...Read more
What are the Happeo user roles?
1 Comment
Official Response from Happeo
In Happeo we have four different levels of user license: - Admin - Normal - Google Deskless - Unlicensed Other roles exist depending on the feature...Read more
Where can I check the status of Happeo services?
1 Comment
Official Response from Happeo
Visit this link to view the history of Happeo status changes: https://www.happeo.com/knowledge/happeo-status Read more
See all discussions
Ask Happeo a QuestionContact Happeo

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Guru
Guru
Happeo
Happeo
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