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At a Glance
Market Segments
Mid-Market (57.5% of reviews)
Small-Business (38.5% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
Free
Guru
Star Rating
(2,323)4.7 out of 5
Market Segments
Mid-Market (57.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing planseXo Platform
Star Rating
(93)4.3 out of 5
Market Segments
Small-Business (38.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that eXo Platform excels in social features with a rating of 9.5, allowing for robust community building and knowledge sharing, while Guru's social features are rated lower at 8.8, indicating a less engaging experience for users looking to foster collaboration.
- Reviewers mention that Guru shines in knowledge management with a knowledge base rating of 9.5, providing a comprehensive repository for information, whereas eXo Platform's knowledge base rating of 9.7 is slightly higher, suggesting it offers even more effective tools for knowledge dissemination.
- G2 users highlight that Guru's ease of use is rated at 9.2, making it more user-friendly for new adopters compared to eXo Platform's rating of 8.7, which may present a steeper learning curve for some users.
- Users on G2 report that eXo Platform's data centralization features are rated at 9.6, which reviewers say enhances insight generation, while Guru lacks comparable features, indicating a potential gap in data management capabilities.
- Reviewers mention that Guru's performance and reliability score of 9.4 is indicative of a stable platform, while eXo Platform's score of 8.3 suggests that users may experience occasional reliability issues.
- Users say that eXo Platform's customization options are robust, allowing for tailored user experiences, while Guru's customization features are less flexible, which may limit user adaptability in specific organizational contexts.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
eXo Platform
eXo Platform Community
Free
Free digital workplace software to build your project.
- https://trial.exoplatform.org/
Free Trial
Guru
Free Trial is available
eXo Platform
Free Trial is available
Ratings
Meets Requirements
9.2
1,916
8.4
80
Ease of Use
9.2
1,938
8.7
80
Ease of Setup
9.3
955
8.5
40
Ease of Admin
9.0
476
8.2
40
Quality of Support
9.3
1,514
8.6
68
Has the product been a good partner in doing business?
9.4
429
8.3
35
Product Direction (% positive)
9.2
1,815
8.8
77
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
9.3
111
Not enough data
9.3
109
Not enough data
9.3
110
Not enough data
Content Discovery
9.4
111
Not enough data
9.3
109
Not enough data
9.2
108
Not enough data
9.0
104
Not enough data
9.3
102
Not enough data
9.1
105
Not enough data
Generative AI
9.1
69
Not enough data
9.2
70
Not enough data
Administration
9.2
678
Not enough data
9.2
672
Not enough data
9.1
668
Not enough data
Knowledge Management
9.6
793
Not enough data
9.2
741
Not enough data
9.2
701
Not enough data
Compliance
9.2
690
Not enough data
9.1
659
Not enough data
9.2
654
Not enough data
9.1
633
Not enough data
Customer Support
9.2
763
Not enough data
9.2
722
Not enough data
9.0
647
Not enough data
Data Security
9.2
634
Not enough data
9.2
631
Not enough data
9.3
653
Not enough data
9.1
635
Not enough data
Administration
9.2
680
Not enough data
9.3
703
Not enough data
9.4
771
Not enough data
Generative AI
9.0
487
Not enough data
Knowledge Pages
9.0
687
Not enough data
9.1
642
Not enough data
9.0
687
Not enough data
8.8
587
Not enough data
8.9
548
Not enough data
9.1
560
Not enough data
Knowledge Dissemination
8.9
669
Not enough data
9.0
669
Not enough data
9.5
742
Not enough data
9.1
716
Not enough data
9.1
580
Not enough data
9.2
582
Not enough data
9.3
582
Not enough data
9.0
552
Not enough data
9.1
564
Not enough data
Agentic AI - Knowledge Base
8.6
101
Not enough data
9.0
103
Not enough data
8.8
101
Not enough data
Compatibility
9.3
99
Not enough data
8.9
96
Not enough data
8.9
94
Not enough data
Agentic AI - Enterprise Search Software
8.8
45
Not enough data
8.7
43
Not enough data
9.0
44
Not enough data
8.8
42
Not enough data
9.0
44
Not enough data
8.7
43
Not enough data
Search Queries
9.1
95
Not enough data
9.4
99
Not enough data
9.1
92
Not enough data
9.1
88
Not enough data
9.3
96
Not enough data
AI powered search - Enterprise Search Software
8.6
32
Not enough data
8.3
29
Not enough data
9.4
33
Not enough data
Functionality
9.0
94
Not enough data
9.3
98
Not enough data
9.1
96
Not enough data
Compatibility - Enterprise Search Software
8.9
29
Not enough data
9.5
32
Not enough data
8.7
29
Not enough data
Functionality - Enterprise Search Software
8.9
29
Not enough data
9.5
29
Not enough data
9.1
30
Not enough data
Search Queries - Enterprise Search Software
8.9
30
Not enough data
9.5
32
Not enough data
8.4
32
Not enough data
9.3
30
Not enough data
Responses
8.6
55
Not enough data
8.7
58
Not enough data
9.2
61
Not enough data
Automation - AI Agents
8.7
51
Not enough data
8.3
55
Not enough data
8.2
57
Not enough data
8.8
55
Not enough data
9.0
53
Not enough data
Platform
8.8
59
Not enough data
8.8
53
Not enough data
8.6
57
Not enough data
Autonomy - AI Agents
8.9
57
Not enough data
8.8
56
Not enough data
8.8
58
Not enough data
8.9
56
Not enough data
Generative AI
9.0
61
Not enough data
8.8
59
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Reporting Features - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and eXo Platform are categorized as Knowledge Base
Unique Categories
Guru is categorized as AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
eXo Platform is categorized as Enterprise Social Networking (ESN), Employee Intranet, and Employee Engagement
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eXo Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.9%
Information Technology and Services
11.0%
Consumer Services
8.7%
Internet
6.4%
Financial Services
5.9%
Other
53.1%
Information Technology and Services
36.6%
Computer Software
7.3%
Telecommunications
4.9%
Marketing and Advertising
3.7%
Writing and Editing
2.4%
Other
45.1%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
How can I try the product?
1 Comment
Official Response from eXo Platform
You can contact us to get a customized demo or a dedicated testing environment suited to your use cases.
You can also start by visiting our online community...Read more
Is your product cloud-based or on-premise?
1 Comment
Official Response from eXo Platform
You can install the product on-premise. Or, we can also host and manage your platform for you in the cloud. Both options are available for Enterprise,...Read more
Which services are included in the subscription price?
1 Comment
Official Response from eXo Platform
Support , maintenance, security advisory, cloud hosting as well as self-care services are included in the subscription price. Other services are purchased...Read more
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