Compare Confluence and Guru 
Featured Products
At a Glance
Market Segments
Mid-Market (48.1% of reviews)
Mid-Market (56.6% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Contact Us
Confluence
Star Rating
(4,265)4.1 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansGuru
Star Rating
(2,313)4.7 out of 5
Market Segments
Mid-Market (56.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about GuruSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Confluence excels in its deep integrations with tools like JIRA, Slack, and PowerApps, making it a robust choice for teams that rely on these platforms for project management and communication. Users appreciate the rich formatting styles and granular permissions, which enhance collaboration and control over shared content.
- Users say that Guru stands out for its ease of use and quick access to information, thanks to its new AI tool that provides concise answers and summaries. This feature significantly reduces the time spent searching for information, making it a favorite for those who need immediate answers in their daily tasks.
- Reviewers mention that Confluence is particularly effective at centralizing team knowledge in a structured manner. Many users highlight its utility in documenting project requirements and maintaining meeting notes, which ensures that all team members have access to critical information at any time.
- According to verified reviews, Guru's implementation process is praised for being straightforward and requiring minimal effort, which is a significant advantage for teams looking to onboard quickly. Users frequently note that they can start using the platform effectively without extensive training.
- G2 reviewers highlight that while Confluence has a higher overall satisfaction score, Guru receives higher marks for user experience aspects like ease of setup and quality of support. Users appreciate Guru's responsive support team and the intuitive design that makes navigating the platform a breeze.
- Users report that Confluence's extensive feature set, including advanced search capabilities and version history, provides a comprehensive solution for knowledge management. However, some users feel that it can be overwhelming at times, especially for new users, compared to Guru's more streamlined approach.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Guru
AI Source of Truth Platform
Contact Us
Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy.
Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one.
- AI Knowledge Platform
- Knowledge Quality & Automation
- Enterprise Governance & Security
Free Trial
Confluence
Free Trial is available
Guru
Free Trial is available
Ratings
Meets Requirements
8.5
3,621
9.3
1,885
Ease of Use
8.0
3,672
9.3
1,907
Ease of Setup
8.3
1,171
9.3
921
Ease of Admin
8.0
843
9.0
476
Quality of Support
8.1
2,473
9.4
1,484
Has the product been a good partner in doing business?
8.5
761
9.4
429
Product Direction (% positive)
7.5
3,565
9.2
1,783
Features by Category
Content Management
Not enough data
9.6
91
Not enough data
9.5
93
Not enough data
9.5
89
Content Discovery
Not enough data
9.5
93
Not enough data
9.5
90
Not enough data
9.5
88
Not enough data
9.2
86
Not enough data
9.6
85
Not enough data
9.5
86
Generative AI
Not enough data
9.4
48
Not enough data
9.4
50
Administration
Not enough data
9.3
644
Not enough data
9.2
640
Not enough data
9.2
634
Knowledge Management
Not enough data
9.7
762
Not enough data
9.3
708
Not enough data
9.2
672
Compliance
Not enough data
9.3
656
Not enough data
9.3
626
Not enough data
9.3
623
Not enough data
9.2
600
Customer Support
Not enough data
9.3
731
Not enough data
9.2
691
Not enough data
9.1
616
Data Security
Not enough data
9.2
602
Not enough data
9.3
596
Not enough data
9.3
620
Not enough data
9.2
603
Administration
Not enough data
9.2
649
Not enough data
9.3
671
Not enough data
9.5
738
Generative AI
Not enough data
9.1
460
Knowledge Pages
8.5
784
9.0
659
8.4
740
9.1
615
8.8
786
9.1
658
8.3
656
8.9
556
7.8
439
8.9
516
8.6
525
9.1
528
Knowledge Dissemination
8.3
676
9.0
641
8.6
781
9.1
638
9.2
861
9.5
714
8.6
795
9.2
686
8.1
485
9.2
552
7.8
424
9.2
554
8.7
524
9.4
557
8.4
486
9.0
529
8.5
450
9.2
537
Agentic AI - Knowledge Base
7.7
180
8.8
79
7.7
180
9.0
80
7.6
180
9.0
82
Login Options
9.4
55
Not enough data
8.7
43
Not enough data
Productivity
8.1
40
Not enough data
8.4
43
Not enough data
8.5
41
Not enough data
8.1
42
Not enough data
8.4
43
Not enough data
Customization
8.4
43
Not enough data
9.1
45
Not enough data
8.6
41
Not enough data
Agentic AI - Unified Workspaces
7.9
37
Not enough data
8.2
39
Not enough data
Compatibility
Not enough data
9.3
80
Not enough data
9.2
77
Not enough data
9.1
79
Agentic AI - Enterprise Search Software
Not enough data
9.0
29
Not enough data
9.0
29
Not enough data
9.2
30
Not enough data
9.1
28
Not enough data
9.0
29
Not enough data
9.0
28
Search Queries
Not enough data
9.3
79
Not enough data
9.4
81
Not enough data
9.3
76
Not enough data
9.4
73
Not enough data
9.3
80
AI powered search - Enterprise Search Software
Not enough data
9.0
24
Not enough data
9.0
21
Not enough data
9.3
23
Functionality
Not enough data
9.1
80
Not enough data
9.4
80
Not enough data
9.3
84
Compatibility - Enterprise Search Software
Not enough data
9.3
21
Not enough data
9.5
22
Not enough data
8.7
21
Functionality - Enterprise Search Software
Not enough data
9.2
22
Not enough data
9.5
22
Not enough data
9.5
24
Search Queries - Enterprise Search Software
Not enough data
9.5
22
Not enough data
9.0
23
Not enough data
9.3
23
Not enough data
9.8
21
Automation
8.8
59
Not enough data
8.8
58
Not enough data
8.9
61
Not enough data
Administration
8.9
61
Not enough data
8.7
56
Not enough data
9.2
56
Not enough data
Project management
9.0
58
Not enough data
8.6
58
Not enough data
9.0
59
Not enough data
8.7
57
Not enough data
8.6
55
Not enough data
8.1
54
Not enough data
8.7
58
Not enough data
Workload
8.2
56
Not enough data
8.7
58
Not enough data
8.8
58
Not enough data
8.4
56
Not enough data
Communication & Collaboration
8.9
57
Not enough data
9.3
65
Not enough data
9.2
66
Not enough data
Cost Management
8.2
57
Not enough data
8.3
56
Not enough data
8.1
54
Not enough data
Integration
8.4
53
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
Generative AI
8.4
55
Not enough data
8.4
54
Not enough data
Agentic AI - Work Management
8.1
50
Not enough data
8.1
51
Not enough data
8.2
51
Not enough data
8.3
51
Not enough data
Communication
7.6
70
Not enough data
8.7
72
Not enough data
8.0
67
Not enough data
8.4
74
Not enough data
8.6
68
Not enough data
Content & Documents
9.0
77
Not enough data
9.0
73
Not enough data
8.9
74
Not enough data
9.1
74
Not enough data
Controls
8.6
65
Not enough data
8.7
66
Not enough data
8.8
69
Not enough data
8.3
65
Not enough data
8.5
67
Not enough data
Project Management
8.5
69
Not enough data
8.7
67
Not enough data
9.0
66
Not enough data
9.2
68
Not enough data
Remote Collaboration
9.1
69
Not enough data
8.9
66
Not enough data
8.9
67
Not enough data
7.7
66
Not enough data
Generative AI
8.3
70
Not enough data
8.1
68
Not enough data
Agentic AI - Project Collaboration
7.6
63
Not enough data
8.0
62
Not enough data
Responses
Not enough data
9.2
43
Not enough data
9.2
43
Not enough data
8.9
46
Automation - AI Agents
Not enough data
8.7
39
Not enough data
8.7
43
Not enough data
8.7
43
Not enough data
9.0
44
Not enough data
9.1
42
Platform
Not enough data
9.1
42
Not enough data
9.2
42
Not enough data
9.2
44
Autonomy - AI Agents
Not enough data
9.1
44
Not enough data
9.1
43
Not enough data
9.1
45
Not enough data
9.2
44
Generative AI
Not enough data
8.9
46
Not enough data
9.0
44
Customization - AI Agent Builders
Not enough data
10.0
6
Not enough data
9.7
5
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
6
Not enough data
9.3
5
Management and Discovery - IT Documentation
8.4
178
Not enough data
8.5
183
Not enough data
8.5
182
Not enough data
Operations - IT Documentation
8.4
179
Not enough data
8.0
174
Not enough data
8.2
174
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and Guru are categorized as Knowledge Base
Unique Categories
Confluence is categorized as Project Collaboration, Unified Workspaces, Work Management, and IT Documentation
Guru is categorized as AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.9%
Information Technology and Services
19.5%
Internet
6.4%
Financial Services
5.5%
Marketing and Advertising
4.4%
Other
43.3%
Computer Software
14.3%
Information Technology and Services
10.7%
Consumer Services
8.9%
Internet
6.5%
Financial Services
6.2%
Other
53.3%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
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