Compare Gupshup and yellow.ai 
At a Glance
Market Segments
Mid-Market (43.5% of reviews)
Small-Business (38.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Gupshup
Star Rating
(63)4.4 out of 5
Market Segments
Mid-Market (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Gupshupyellow.ai
Star Rating
(106)4.4 out of 5
Market Segments
Small-Business (38.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about yellow.aiGupshup vs yellow.ai
When assessing the two solutions, reviewers found Gupshup easier to use, set up, and do business with overall. However, reviewers preferred the ease of administration with yellow.ai.
- Reviewers felt that Gupshup meets the needs of their business better than yellow.ai.
- When comparing quality of ongoing product support, reviewers felt that Gupshup is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Gupshup over yellow.ai.
Pricing
Entry-Level Pricing
Gupshup
No pricing availableyellow.ai
No pricing availableFree Trial
Gupshup
No trial information availableyellow.ai
Free Trial is available
Ratings
Meets Requirements
8.8
55
8.4
71
Ease of Use
8.8
56
8.7
74
Ease of Setup
8.8
38
8.1
34
Ease of Admin
8.1
22
8.4
33
Quality of Support
8.5
55
8.4
69
Has the product been a good partner in doing business?
8.7
22
8.6
33
Product Direction (% positive)
8.7
55
8.5
62
Features by Category
Messenger
8.8
20
9.5
10
7.1
19
9.2
11
7.5
19
8.7
9
7.9
19
9.3
10
Channels
7.3
18
8.8
8
7.3
20
9.0
7
8.5
19
9.2
6
6.8
17
8.3
7
7.2
16
9.2
6
Customers
8.1
17
8.7
9
7.7
18
7.9
8
7.8
19
8.0
10
7.6
17
8.0
9
7.5
17
8.7
10
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
8.5
8
Not enough data
8.6
11
Not enough data
8.3
11
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.5
8
Not enough data
9.0
10
Not enough data
8.5
10
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Responses
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
8.7
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
8.6
12
Not enough data
8.5
10
Not enough data
8.5
11
Not enough data
9.1
11
Not enough data
Support Automation
8.9
11
Not enough data
8.6
12
Not enough data
8.2
10
Not enough data
8.5
11
Not enough data
Generative AI
7.1
7
Not enough data
7.4
7
Not enough data
Customer Support
Not enough data
8.8
8
Not enough data
7.5
8
Not enough data
8.5
8
Automation
Not enough data
9.0
8
Not enough data
9.2
8
Not enough data
7.9
8
Artificial Intelligence
Not enough data
8.8
7
Not enough data
8.1
7
Not enough data
8.8
8
Generative AI
7.0
11
Not enough data
7.4
11
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
9.0
10
Not enough data
9.0
13
Not enough data
8.0
9
Internal Use
Not enough data
8.4
16
Not enough data
9.2
11
Not enough data
8.3
12
Not enough data
8.7
13
Not enough data
8.3
13
Not enough data
8.7
13
WhatsApp Messaging - WhatsApp Marketing
9.3
12
Not enough data
9.6
12
Not enough data
9.4
12
Not enough data
9.4
12
Not enough data
9.2
12
Not enough data
9.4
12
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
9.1
11
Not enough data
9.5
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Natural Language Interaction - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intent & Action Handling - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Context & Personalization - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Integration & Deployment - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gupshup and yellow.ai are categorized as Conversational Marketing, Bot Platforms, and WhatsApp Marketing
Unique Categories
Gupshup is categorized as Conversational Support
yellow.ai is categorized as Conversational Commerce Platforms, Customer Service Automation, AI Customer Support Agents, Live Chat, AI Agents For Business Operations, Chatbots, and Conversational Interface Agents
Reviews
Reviewers' Company Size
Gupshup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
yellow.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
8.1%
Computer Software
8.1%
Automotive
6.5%
Marketing and Advertising
6.5%
Insurance
6.5%
Other
64.5%
Financial Services
15.0%
Information Technology and Services
13.0%
Computer Software
10.0%
Banking
8.0%
Food & Beverages
7.0%
Other
47.0%
Discussions
Is Gupshup good?
1 Comment
SS
yes,Overall experience is satisfactoryRead more
Gupshup has no more discussions with answers
Can we use python for bot's coding and can we integrate it with a good UI in your platform?
2 Comments
MC
Hi Sudheer,
kindly redirect your question to community: http://community.yellowmessenger.comRead more
Can we have any discount model for the local stores
1 Comment
VV
Hi Sai Surya,
To democratize AI and help brands #GetAiReady, we've launched a program to claim a free AI-powered WhatsApp chatbot for 3 months.
Check out:...Read more
yellow.ai has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
