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Compare Gupshup and SAP Conversational AI 
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At a Glance
Market Segments
Mid-Market (45.3% of reviews)
Enterprise (42.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Gupshup
Star Rating
(65)4.4 out of 5
Market Segments
Mid-Market (45.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GupshupSAP Conversational AI
Star Rating
(29)4.7 out of 5
Market Segments
Enterprise (42.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SAP Conversational AIGupshup vs SAP Conversational AI
- Reviewers felt that SAP Conversational AI meets the needs of their business better than Gupshup.
- When comparing quality of ongoing product support, reviewers felt that SAP Conversational AI is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SAP Conversational AI over Gupshup.
Pricing
Entry-Level Pricing
Gupshup
No pricing availableSAP Conversational AI
No pricing availableFree Trial
Gupshup
No trial information availableSAP Conversational AI
No trial information availableRatings
Meets Requirements
8.8
57
9.0
21
Ease of Use
8.7
58
9.0
21
Ease of Setup
8.8
40
Not enough data
Ease of Admin
8.1
22
Not enough data
Quality of Support
8.5
57
8.6
20
Has the product been a good partner in doing business?
8.7
22
Not enough data
Product Direction (% positive)
8.8
57
9.3
17
Features by Category
Messenger
8.6
22
Not enough data
7.2
21
Not enough data
7.5
21
Not enough data
7.9
21
Not enough data
Channels
7.3
20
Not enough data
7.3
22
Not enough data
8.5
21
Not enough data
6.9
19
Not enough data
7.2
18
Not enough data
Customers
8.2
19
Not enough data
7.8
20
Not enough data
7.9
21
Not enough data
7.7
19
Not enough data
7.6
19
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
8.6
13
Not enough data
8.5
11
Not enough data
8.5
12
Not enough data
9.0
12
Not enough data
Support Automation
8.8
12
Not enough data
8.6
13
Not enough data
8.0
11
Not enough data
8.5
12
Not enough data
Generative AI
6.9
8
Not enough data
7.1
8
Not enough data
Generative AI
7.0
11
Not enough data
7.4
11
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
9.3
14
Not enough data
9.4
14
Not enough data
9.3
14
Not enough data
9.3
14
Not enough data
9.0
14
Not enough data
9.4
14
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
9.0
13
Not enough data
9.4
13
Not enough data
8.5
13
Not enough data
8.6
13
Not enough data
Categories
Categories
Shared Categories
Gupshup and SAP Conversational AI are categorized as Bot Platforms
Unique Categories
SAP Conversational AI has no unique categories
Reviews
Reviewers' Company Size
Gupshup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Conversational AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
7.8%
Computer Software
7.8%
Marketing and Advertising
6.3%
Insurance
6.3%
Automotive
6.3%
Other
65.6%
Information Technology and Services
23.1%
Computer Software
15.4%
Automotive
11.5%
Telecommunications
3.8%
Outsourcing/Offshoring
3.8%
Other
42.3%
Discussions
Is Gupshup good?
1 Comment
SS
yes,Overall experience is satisfactoryRead more
Gupshup has no more discussions with answers
SAP Conversational AI has no discussions with answers
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