Compare Gupshup and Manychat

At a Glance
Gupshup
Gupshup
Star Rating
(63)4.4 out of 5
Market Segments
Mid-Market (43.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Gupshup
Manychat
Manychat
Star Rating
(159)4.5 out of 5
Market Segments
Small-Business (89.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Browse all 2 pricing plans

Gupshup vs Manychat

When assessing the two solutions, reviewers found them equally easy to use. However, Manychat is easier to set up and administer. Reviewers also preferred doing business with Manychat overall.

  • Reviewers felt that Manychat meets the needs of their business better than Gupshup.
  • When comparing quality of ongoing product support, reviewers felt that Gupshup is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Manychat over Gupshup.
Pricing
Entry-Level Pricing
Gupshup
No pricing available
Manychat
Free
Free Trial
Per Month
Browse all 2 pricing plans
Free Trial
Gupshup
No trial information available
Manychat
Free Trial is available
Ratings
Meets Requirements
8.8
55
9.0
110
Ease of Use
8.8
56
8.8
114
Ease of Setup
8.8
38
8.9
76
Ease of Admin
8.1
22
9.1
64
Quality of Support
8.5
55
8.3
101
Has the product been a good partner in doing business?
8.7
22
8.9
62
Product Direction (% positive)
8.7
55
9.1
103
Features by Category
Not enough data
8.8
68
Email Marketing
Not enough data
8.5
33
|
Verified
Not enough data
8.8
32
|
Verified
Not enough data
8.9
14
Not enough data
8.8
30
|
Verified
Online Marketing
Not enough data
8.0
36
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.3
28
|
Verified
Not enough data
9.1
41
|
Verified
Not enough data
8.7
15
Lead Management
Not enough data
9.1
40
|
Verified
Not enough data
8.6
16
Not enough data
9.1
37
|
Verified
Not enough data
8.8
33
|
Verified
Not enough data
9.1
35
|
Verified
Not enough data
8.6
33
|
Verified
Not enough data
9.1
36
|
Verified
Not enough data
8.7
34
|
Verified
Campaign Management
Not enough data
8.4
15
Not enough data
8.8
33
|
Verified
Not enough data
8.8
31
|
Verified
Not enough data
8.1
13
Social
Not enough data
8.7
14
Not enough data
9.0
14
Not enough data
9.4
13
Not enough data
9.3
40
|
Verified
Not enough data
9.5
38
|
Verified
Reporting & Analytics
Not enough data
8.7
39
|
Verified
Not enough data
8.0
16
Not enough data
8.3
34
|
Verified
Not enough data
8.3
32
|
Verified
Not enough data
8.8
12
Platform
Not enough data
9.2
10
Not enough data
9.0
13
Not enough data
8.8
34
|
Verified
Not enough data
8.9
11
Not enough data
8.5
24
|
Verified
Not enough data
9.2
30
|
Verified
Not enough data
9.1
27
|
Verified
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
9.0
31
|
Verified
Not enough data
8.9
30
|
Verified
Not enough data
8.9
27
|
Verified
User Provisioning and Governance ToolsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
User on/off Boarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
7.7
24
8.4
74
Messenger
8.8
20
9.0
57
|
Verified
7.1
19
7.8
55
|
Verified
7.5
19
8.7
63
|
Verified
7.9
19
8.9
55
|
Verified
Channels
7.3
18
9.2
63
|
Verified
7.3
20
8.8
52
|
Verified
8.5
19
7.3
34
|
Verified
6.8
17
7.1
14
7.2
16
7.4
28
|
Verified
Customers
8.1
17
8.6
54
|
Verified
7.7
18
8.5
53
|
Verified
7.8
19
7.9
56
|
Verified
7.6
17
9.2
55
|
Verified
7.5
17
8.7
59
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
20
Text Messaging
Not enough data
8.8
11
|
Verified
Not enough data
9.1
9
|
Verified
Not enough data
9.5
11
|
Verified
Not enough data
10.0
13
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
SMS Platform
Not enough data
8.9
11
|
Verified
Not enough data
9.9
13
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
8.3
15
Not enough data
Conversational Platform
8.6
12
Not enough data
8.5
10
Not enough data
8.5
11
Not enough data
9.1
11
Not enough data
Support Automation
8.9
11
Not enough data
8.6
12
Not enough data
8.2
10
Not enough data
8.5
11
Not enough data
Generative AI
7.1
7
Not enough data
7.4
7
Not enough data
Social Commerce PlatformsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.2
12
Not enough data
Generative AI
7.0
11
Not enough data
7.4
11
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.2
15
Not enough data
WhatsApp Messaging - WhatsApp Marketing
9.3
12
Not enough data
9.6
12
Not enough data
9.4
12
Not enough data
9.4
12
Not enough data
9.2
12
Not enough data
9.4
12
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
9.1
11
Not enough data
9.5
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
Categories
Categories
Shared Categories
Gupshup
Gupshup
Manychat
Manychat
Gupshup and Manychat are categorized as Conversational Marketing
Reviews
Reviewers' Company Size
Gupshup
Gupshup
Small-Business(50 or fewer emp.)
25.8%
Mid-Market(51-1000 emp.)
43.5%
Enterprise(> 1000 emp.)
30.6%
Manychat
Manychat
Small-Business(50 or fewer emp.)
89.4%
Mid-Market(51-1000 emp.)
9.2%
Enterprise(> 1000 emp.)
1.4%
Reviewers' Industry
Gupshup
Gupshup
Financial Services
8.1%
Computer Software
8.1%
Automotive
6.5%
Marketing and Advertising
6.5%
Insurance
6.5%
Other
64.5%
Manychat
Manychat
Marketing and Advertising
36.4%
Real Estate
5.6%
Health, Wellness and Fitness
4.9%
Education Management
3.5%
Information Technology and Services
3.5%
Other
46.2%
Alternatives
Gupshup
Gupshup Alternatives
Wati
Wati
Add Wati
FreshChat
FreshChat
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Twilio
Twilio
Add Twilio
Plivo
Plivo
Add Plivo
Manychat
Manychat Alternatives
HighLevel
HighLevel
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HubSpot Marketing Hub
HubSpot Marketing Hub
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ActiveCampaign
ActiveCampaign
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Intuit Mailchimp All-in-One Marketing Platform
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Discussions
Gupshup
Gupshup Discussions
Is Gupshup good?
1 Comment
Saroj S.
SS
yes,Overall experience is satisfactoryRead more
Monty the Mongoose crying
Gupshup has no more discussions with answers
Manychat
Manychat Discussions
My broadcast delivery percentage keeps getting low, how do I maintain it to be at 100%?
1 Comment
bayani a.
BA
Agree if I'm in already then I might see the the performance.Read more
When will it be possible to connect the bot to Telegram or deploy it on the website?
1 Comment
Denis M.
DM
Inside the flow itself, create a button for transferring people to Telegram (group, channel, etc.).Read more
Is there a possibility that ManyChat will be banned by FB using their (FB) own chatbot?
1 Comment
Official Response from Manychat
Hi Eric, ManyChat itself can't get your FB page or Messenger banned but if you don't follow Facebook's rules, then you could get in trouble.Read more