# Guideline vs Human Interest Comparison --- ## AI Generated Summary - **G2 reviewers report** that Human Interest excels in automation, making the 401(k) management process straightforward. Users appreciate how the platform simplifies setup, with one reviewer noting it took less than an hour to get everything running smoothly. - **Users say** that Guideline offers a highly interactive interface, which is easy to navigate. Reviewers highlight the streamlined claim management process, making it a favorable choice for those who prioritize user experience and ease of use. - **According to verified reviews** , Human Interest has a strong focus on customer support, with users praising the concierge help available during setup. This level of assistance is particularly beneficial for small businesses transitioning from other providers. - **Reviewers mention** that while Guideline has a slightly higher star rating, it has fewer recent reviews, which may indicate less current user satisfaction. In contrast, Human Interest has garnered a significant number of recent reviews, reflecting its ongoing commitment to user experience. - **G2 reviewers highlight** that Human Interest integrates seamlessly with QuickBooks, which is a major plus for businesses looking to streamline their financial processes. This integration is often cited as a reason for switching from other providers. - **Users report** that while both platforms cater primarily to small businesses, Guideline's pricing is more attractive at $49 compared to Human Interest's $80. However, many users of Human Interest feel that the additional cost is justified by the quality of service and features offered. | | Guideline | Human Interest | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | | **Total Reviews** | 1,152 | 2,270 | | **Largest Market Segment** | Small-Business (89.6% of reviews) | Small-Business (82.2% of reviews) | | **Entry Level Price** | $49.00 49 per month + $6/mo per active participant Per Month | $80.00 80 per month + $5 per eligible employee | --- ## Top Pros & Cons ### Guideline Pros: - Ease of Use (171 reviews) - Easy Setup (130 reviews) Cons: - Limited Options (20 reviews) - Limited Investment Options (19 reviews) ### Human Interest Pros: - Easy Setup (281 reviews) - Ease of Use (269 reviews) Cons: - Poor Customer Support (92 reviews) - Difficulty Understanding (56 reviews) --- ## Ratings Comparison | Rating | Guideline | Human Interest | |---|---|---| | **Meets Requirements** | 9.2 (991 reviews) | 9.0 (1731 reviews) | | **Ease of Use** | 9.3 (1016 reviews) | 8.9 (1765 reviews) | | **Ease of Setup** | 9.2 (945 reviews) | 8.8 (1647 reviews) | | **Ease of Admin** | 9.3 (943 reviews) | 8.9 (1529 reviews) | | **Quality of Support** | 8.7 (875 reviews) | 8.3 (1649 reviews) | | **Has the product been a good partner in doing business?** | 9.1 (932 reviews) | 8.8 (1521 reviews) | | **Product Direction (% positive)** | 8.5 (971 reviews) | 7.8 (1678 reviews) | --- ## Pricing ### Guideline #### Entry-Level Pricing Plan: Starter Price: $49.00 49 per month + $6/mo per active participant Per Month Description: A simplified 401(k) with limited features and easy administration. Key Features: - $6,000 employee contribution limit***** - No employer contributions - Exempt from IRS testing [Browse all 3 editions](https://www.g2.com/products/guideline/pricing) #### Free Trial No ### Human Interest #### Entry-Level Pricing Plan: Essentials Price: $80.00 80 per month + $5 per eligible employee Description: Your affordable all-in-one 401(k) solution. Key Features: - "No-Touch” integration with 500+ payroll providers - Flexible plan design including auto-enroll and safe harbor - Automated administration and recordkeeping [Browse all 3 editions](https://www.g2.com/products/human-interest/pricing) #### Free Trial No --- ## Features Comparison By Category ### 401(k) | Product | Score | Reviews | |---|---|---| | **Guideline** | 8.8/10 | 886 | | **Human Interest** | 8.8/10 | 1466 | #### Onboarding | Feature | Guideline | Human Interest | |---|---|---| | **Administrators** | 8.8 (855 reviews) | 8.5 (1338 reviews) | | **Employees** | 9.1 (866 reviews) | 8.8 (1347 reviews) | #### Dashboard | Feature | Guideline | Human Interest | |---|---|---| | **Balances** | 9.1 (842 reviews) | 8.9 (1274 reviews) | | **Investments** | 8.8 (837 reviews) | 8.6 (1249 reviews) | | **Personal Information** | 9.0 (828 reviews) | 8.9 (1254 reviews) | #### Compliance | Feature | Guideline | Human Interest | |---|---|---| | **IRS** | 9.2 (795 reviews) | 8.9 (1170 reviews) | | **Tax Benefits** | 9.1 (804 reviews) | 8.8 (1175 reviews) | #### Administration | Feature | Guideline | Human Interest | |---|---|---| | **Monitoring** | 9.0 (812 reviews) | 8.8 (1236 reviews) | | **Reporting** | 8.9 (818 reviews) | 8.6 (1232 reviews) | #### Generative AI | Feature | Guideline | Human Interest | |---|---|---| | **AI Image-to-Text** | 6.8 (366 reviews) | Feature Not Available | --- ## Categories **Shared Categories (1):** [401(k) Software](https://www.g2.com/categories/401-k) --- ## Reviewer Demographics ### By Company Size | Segment | Guideline | Human Interest | |---|---|---| | **Small-Business** | 89.6% | 82.2% | | **Mid-Market** | 10.4% | 17.5% | | **Enterprise** | 0% | 0.3% | ### By Industry #### Guideline - **Computer Software:** 9.9% - **Information Technology and Services:** 6.6% - **Accounting:** 6.3% - **Marketing and Advertising:** 4.9% - **Hospital & Health Care:** 4.3% - **Construction:** 4.2% - **Financial Services:** 4.2% - **Non-Profit Organization Management:** 3.9% - **Legal Services:** 3.8% - **Consulting:** 3.8% - **Other:** 48.1% #### Human Interest - **Computer Software:** 7.0% - **Construction:** 6.8% - **Hospital & Health Care:** 5.9% - **Information Technology and Services:** 5.6% - **Non-Profit Organization Management:** 4.8% - **Mental Health Care:** 3.7% - **Health, Wellness and Fitness:** 3.4% - **Financial Services:** 3.3% - **Marketing and Advertising:** 3.2% - **Accounting:** 3.1% - **Other:** 53.3% --- ## Alternatives ### Alternatives to Guideline - [Betterment at Work](https://www.g2.com/products/betterment-at-work/reviews) — 4.3/5 stars (544 reviews) - [401GO](https://www.g2.com/products/401go/reviews) — 4.8/5 stars (149 reviews) - [ForUsAll](https://www.g2.com/products/forusall/reviews) — 3.9/5 stars (21 reviews) - [Ubiquity Retirement](https://www.g2.com/products/ubiquity-retirement/reviews) — 4.2/5 stars (55 reviews) - [Vestwell](https://www.g2.com/products/vestwell/reviews) — 2.8/5 stars (4 reviews) - [Transamerica Retirement Solutions](https://www.g2.com/products/transamerica-retirement-solutions/reviews) — 4.4/5 stars (5 reviews) - [Betterment Advisor Solutions](https://www.g2.com/products/betterment-advisor-solutions/reviews) — 4.4/5 stars (64 reviews) - [Slavic 401k](https://www.g2.com/products/slavic-401k/reviews) — 2.5/5 stars (3 reviews) - [AB401k](https://www.g2.com/products/ab401k/reviews) — 0.0/5 stars (0 reviews) - [Saveday](https://www.g2.com/products/saveday/reviews) — 4.0/5 stars (1 reviews) ### Alternatives to Human Interest - [Betterment at Work](https://www.g2.com/products/betterment-at-work/reviews) — 4.3/5 stars (544 reviews) - [401GO](https://www.g2.com/products/401go/reviews) — 4.8/5 stars (149 reviews) - [ForUsAll](https://www.g2.com/products/forusall/reviews) — 3.9/5 stars (21 reviews) - [Vestwell](https://www.g2.com/products/vestwell/reviews) — 2.8/5 stars (4 reviews) - [Ubiquity Retirement](https://www.g2.com/products/ubiquity-retirement/reviews) — 4.2/5 stars (55 reviews) - [Betterment Advisor Solutions](https://www.g2.com/products/betterment-advisor-solutions/reviews) — 4.4/5 stars (64 reviews) - [Transamerica Retirement Solutions](https://www.g2.com/products/transamerica-retirement-solutions/reviews) — 4.4/5 stars (5 reviews) - [Slavic 401k](https://www.g2.com/products/slavic-401k/reviews) — 2.5/5 stars (3 reviews) - [Saveday](https://www.g2.com/products/saveday/reviews) — 4.0/5 stars (1 reviews) - [AB401k](https://www.g2.com/products/ab401k/reviews) — 0.0/5 stars (0 reviews) --- ## Top Discussions ### Guideline - Title: [What is Guideline used for?](https://www.g2.com/discussions/what-is-guideline-used-for) — 1 comment > **Top comment:** "Retirement saving accounts" - Title: [Would you possibly make monthly statements available as a feature?](https://www.g2.com/discussions/50689-would-you-possibly-make-monthly-statements-available-as-a-feature) — 1 comment, 1 upvote > **Top comment:** "yes" - Title: [Can I use this for myself as the owner?](https://www.g2.com/discussions/46542-can-i-use-this-for-myself-as-the-owner) — 1 comment, 1 upvote > **Top comment:** "Yes, you can use this as the owner and reap the benefits of whatever company match you decide to offer." ### Human Interest - Title: [Is it legal to take custody of someone's assets without notifying them or allowing them to access them?](https://www.g2.com/discussions/is-it-legal-to-take-custody-of-someone-s-assets-without-notifying-them-or-allowing-them-to-access-them) — 2 comments, 1 upvote > **Top comment:** "Adam, can you please reach out to our team - advocate@humaninterest.com? They'll be able to assist you best. Thanks! " - Title: [Share your experience with Human Interest integration with payroll system.](https://www.g2.com/discussions/share-your-experience-with-human-interest-integration-with-payroll-system) — 2 comments, 1 upvote > **Top comment:** "My experience with Human Interest's integration is that the company have hijacked my assets without notifying me. For one month (so far), they have rejected..." - Title: [Utilizing more Graphs on Website](https://www.g2.com/discussions/utilizing-more-graphs-on-website) — 2 comments, 1 upvote > **Top comment:** "Hi Zachary, I'd be happy to help. What kind of graphs are you looking to build out? If you could provide a bit of information I can help find some answers or..." - Title: [Do you have a flyer or email that I can use to send to clients who are interested in having a retirement provider?](https://www.g2.com/discussions/do-you-have-a-flyer-or-email-that-i-can-use-to-send-to-clients-who-are-interested-in-having-a-retirement-provider) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Hi Laura, As requested, please see the link below to learn more about Human Interest's three-tier pricing structure and different levels of service:..." - Title: [What happened to my data?](https://www.g2.com/discussions/what-happened-to-my-data) — 1 comment, 1 upvote > **Top comment:** "Hi Adam, We apologize that you haven't received the service that we strive to provide to all of our customers. We've reviewed the history of your plan..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/guideline-vs-human-interest)