# Guideline vs Human Interest Comparison --- ## AI Generated Summary - **G2 reviewers report** that Human Interest excels in customer service, with users highlighting the "amazing pricing" and "very good" support. This level of service is particularly beneficial for small businesses looking for reliable assistance. - **Users say** that Guideline offers a clean and intuitive interface, making it easy for employees to navigate their 401(k) plans. Many appreciate that they never feel lost when logging in, which enhances the overall user experience. - **Reviewers mention** that Human Interest integrates smoothly with payroll systems like Paylocity, streamlining processes for businesses. This automation is a significant advantage for companies looking to simplify their administrative tasks. - **According to verified reviews** , Guideline's initial setup is praised for its simplicity, allowing users to get started quickly. This ease of setup is a strong point for businesses that want to implement a 401(k) plan without extensive delays. - **Users highlight** that while Human Interest has a slightly lower ease of use rating, it still provides a solid experience, with reports being easy to read and prompt. This suggests that while it may require a bit more effort, the end results are satisfactory. - **G2 reviewers note** that Guideline's approach to portfolio management is appreciated, especially for those who may not understand stocks or bonds. This tailored investment strategy helps users feel more secure about their retirement savings. | | Guideline | Human Interest | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | | **Total Reviews** | 1,154 | 2,363 | | **Largest Market Segment** | Small-Business (89.6% of reviews) | Small-Business (82.6% of reviews) | | **Entry Level Price** | $49.00 49 per month + $6/mo per active participant Per Month | $80.00 80 per month + $5 per eligible employee | --- ## Top Pros & Cons ### Guideline Pros: - Ease of Use (171 reviews) - Easy Setup (130 reviews) Cons: - Limited Options (20 reviews) - Limited Investment Options (19 reviews) ### Human Interest Pros: - Easy Setup (266 reviews) - Ease of Use (242 reviews) Cons: - Poor Customer Support (85 reviews) - Difficulty Understanding (46 reviews) --- ## Ratings Comparison | Rating | Guideline | Human Interest | |---|---|---| | **Meets Requirements** | 9.2 (992 reviews) | 9.0 (1786 reviews) | | **Ease of Use** | 9.3 (1018 reviews) | 8.9 (1822 reviews) | | **Ease of Setup** | 9.2 (947 reviews) | 8.8 (1703 reviews) | | **Ease of Admin** | 9.3 (943 reviews) | 8.9 (1534 reviews) | | **Quality of Support** | 8.7 (875 reviews) | 8.3 (1700 reviews) | | **Has the product been a good partner in doing business?** | 9.1 (932 reviews) | 8.8 (1526 reviews) | | **Product Direction (% positive)** | 8.5 (972 reviews) | 7.8 (1730 reviews) | --- ## Pricing ### Guideline #### Entry-Level Pricing Plan: Starter Price: $49.00 49 per month + $6/mo per active participant Per Month Description: A simplified 401(k) with limited features and easy administration. Key Features: - $6,000 employee contribution limit***** - No employer contributions - Exempt from IRS testing [Browse all 3 editions](https://www.g2.com/products/guideline/pricing) #### Free Trial No ### Human Interest #### Entry-Level Pricing Plan: Essentials Price: $80.00 80 per month + $5 per eligible employee Description: Your affordable all-in-one 401(k) solution. Key Features: - "No-Touch” integration with 500+ payroll providers - Flexible plan design including auto-enroll and safe harbor - Automated administration and recordkeeping [Browse all 3 editions](https://www.g2.com/products/human-interest/pricing) #### Free Trial No --- ## Features Comparison By Category ### 401(k) | Product | Score | Reviews | |---|---|---| | **Guideline** | 8.8/10 | 888 | | **Human Interest** | 8.8/10 | 1529 | #### Onboarding | Feature | Guideline | Human Interest | |---|---|---| | **Administrators** | 8.8 (855 reviews) | 8.5 (1376 reviews) | | **Employees** | 9.1 (868 reviews) | 8.8 (1387 reviews) | #### Dashboard | Feature | Guideline | Human Interest | |---|---|---| | **Balances** | 9.1 (844 reviews) | 8.9 (1298 reviews) | | **Investments** | 8.8 (839 reviews) | 8.7 (1265 reviews) | | **Personal Information** | 9.0 (829 reviews) | 8.9 (1275 reviews) | #### Compliance | Feature | Guideline | Human Interest | |---|---|---| | **IRS** | 9.2 (795 reviews) | 8.9 (1181 reviews) | | **Tax Benefits** | 9.1 (804 reviews) | 8.8 (1188 reviews) | #### Administration | Feature | Guideline | Human Interest | |---|---|---| | **Monitoring** | 9.0 (812 reviews) | 8.8 (1253 reviews) | | **Reporting** | 8.9 (819 reviews) | 8.6 (1246 reviews) | #### Generative AI | Feature | Guideline | Human Interest | |---|---|---| | **AI Image-to-Text** | 6.8 (366 reviews) | Feature Not Available | --- ## Categories **Shared Categories (1):** [401(k) Software](https://www.g2.com/categories/401-k) --- ## Reviewer Demographics ### By Company Size | Segment | Guideline | Human Interest | |---|---|---| | **Small-Business** | 89.6% | 82.6% | | **Mid-Market** | 10.4% | 17.1% | | **Enterprise** | 0% | 0.3% | ### By Industry #### Guideline - **Computer Software:** 9.9% - **Information Technology and Services:** 6.6% - **Accounting:** 6.3% - **Marketing and Advertising:** 4.9% - **Financial Services:** 4.3% - **Hospital & Health Care:** 4.3% - **Construction:** 4.2% - **Non-Profit Organization Management:** 3.9% - **Legal Services:** 3.8% - **Consulting:** 3.8% - **Other:** 48.1% #### Human Interest - **Computer Software:** 7.0% - **Construction:** 6.9% - **Hospital & Health Care:** 5.8% - **Information Technology and Services:** 5.6% - **Non-Profit Organization Management:** 4.7% - **Mental Health Care:** 3.7% - **Health, Wellness and Fitness:** 3.4% - **Financial Services:** 3.2% - **Marketing and Advertising:** 3.1% - **Accounting:** 3.0% - **Other:** 53.6% --- ## Alternatives ### Alternatives to Guideline - [Betterment at Work](https://www.g2.com/products/betterment-at-work/reviews) — 4.3/5 stars (546 reviews) - [401GO](https://www.g2.com/products/401go/reviews) — 4.8/5 stars (151 reviews) - [ForUsAll](https://www.g2.com/products/forusall/reviews) — 3.9/5 stars (21 reviews) - [Ubiquity Retirement](https://www.g2.com/products/ubiquity-retirement/reviews) — 4.2/5 stars (56 reviews) - [Vestwell](https://www.g2.com/products/vestwell/reviews) — 3.6/5 stars (6 reviews) - [Transamerica Retirement Solutions](https://www.g2.com/products/transamerica-retirement-solutions/reviews) — 4.4/5 stars (5 reviews) - [Betterment Advisor Solutions](https://www.g2.com/products/betterment-advisor-solutions/reviews) — 4.4/5 stars (64 reviews) - [Slavic 401k](https://www.g2.com/products/slavic-401k/reviews) — 1.9/5 stars (4 reviews) - [AB401k](https://www.g2.com/products/ab401k/reviews) — 0.0/5 stars (0 reviews) - [Saveday](https://www.g2.com/products/saveday/reviews) — 4.0/5 stars (1 reviews) ### Alternatives to Human Interest - [Betterment at Work](https://www.g2.com/products/betterment-at-work/reviews) — 4.3/5 stars (546 reviews) - [401GO](https://www.g2.com/products/401go/reviews) — 4.8/5 stars (151 reviews) - [ForUsAll](https://www.g2.com/products/forusall/reviews) — 3.9/5 stars (21 reviews) - [Vestwell](https://www.g2.com/products/vestwell/reviews) — 3.6/5 stars (6 reviews) - [Ubiquity Retirement](https://www.g2.com/products/ubiquity-retirement/reviews) — 4.2/5 stars (56 reviews) - [Betterment Advisor Solutions](https://www.g2.com/products/betterment-advisor-solutions/reviews) — 4.4/5 stars (64 reviews) - [Transamerica Retirement Solutions](https://www.g2.com/products/transamerica-retirement-solutions/reviews) — 4.4/5 stars (5 reviews) - [Slavic 401k](https://www.g2.com/products/slavic-401k/reviews) — 1.9/5 stars (4 reviews) - [Saveday](https://www.g2.com/products/saveday/reviews) — 4.0/5 stars (1 reviews) - [AB401k](https://www.g2.com/products/ab401k/reviews) — 0.0/5 stars (0 reviews) --- ## Top Discussions ### Guideline - Title: [What is Guideline used for?](https://www.g2.com/discussions/what-is-guideline-used-for) — 1 comment > **Top comment:** "Retirement saving accounts" - Title: [Would you possibly make monthly statements available as a feature?](https://www.g2.com/discussions/50689-would-you-possibly-make-monthly-statements-available-as-a-feature) — 1 comment, 1 upvote > **Top comment:** "yes" - Title: [Can I use this for myself as the owner?](https://www.g2.com/discussions/46542-can-i-use-this-for-myself-as-the-owner) — 1 comment, 1 upvote > **Top comment:** "Yes, you can use this as the owner and reap the benefits of whatever company match you decide to offer." ### Human Interest - Title: [Is it legal to take custody of someone's assets without notifying them or allowing them to access them?](https://www.g2.com/discussions/is-it-legal-to-take-custody-of-someone-s-assets-without-notifying-them-or-allowing-them-to-access-them) — 2 comments, 1 upvote > **Top comment:** "Adam, can you please reach out to our team - advocate@humaninterest.com? They'll be able to assist you best. Thanks! " - Title: [Share your experience with Human Interest integration with payroll system.](https://www.g2.com/discussions/share-your-experience-with-human-interest-integration-with-payroll-system) — 2 comments, 1 upvote > **Top comment:** "My experience with Human Interest's integration is that the company have hijacked my assets without notifying me. For one month (so far), they have rejected..." - Title: [Utilizing more Graphs on Website](https://www.g2.com/discussions/utilizing-more-graphs-on-website) — 2 comments, 1 upvote > **Top comment:** "Hi Zachary, I'd be happy to help. What kind of graphs are you looking to build out? If you could provide a bit of information I can help find some answers or..." - Title: [Do you have a flyer or email that I can use to send to clients who are interested in having a retirement provider?](https://www.g2.com/discussions/do-you-have-a-flyer-or-email-that-i-can-use-to-send-to-clients-who-are-interested-in-having-a-retirement-provider) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Hi Laura, As requested, please see the link below to learn more about Human Interest's three-tier pricing structure and different levels of service:..." - Title: [What happened to my data?](https://www.g2.com/discussions/what-happened-to-my-data) — 1 comment, 1 upvote > **Top comment:** "Hi Adam, We apologize that you haven't received the service that we strive to provide to all of our customers. We've reviewed the history of your plan..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/guideline-vs-human-interest)