# Guideline vs Human Interest Comparison --- ## AI Generated Summary - **G2 reviewers report** that Human Interest excels in user support, with many users highlighting the helpfulness of the staff when questions arise. One user noted, "The staff has been very helpful in explanations when I have questions and very pleasant," indicating a strong commitment to customer service. - **Users say** that Guideline offers a clean and intuitive interface, making it easy to navigate. One employee mentioned, "I never feel lost or overwhelmed when logging in," which suggests that the user experience is designed to be straightforward and user-friendly. - **Reviewers mention** that Human Interest provides seamless integration with HRIS systems, with one user stating, "All flows over from HRIS with no effort." This ease of integration can significantly reduce administrative burdens for small businesses. - **According to verified reviews** , Guideline shines in its integration capabilities, particularly with Gusto, allowing users to avoid additional connections. This feature is appreciated by users who value simplicity and efficiency in managing their retirement plans. - **G2 reviewers highlight** that while Human Interest has a slightly lower ease of use rating, it still offers automation features that help streamline processes, with one user noting, "Automation and the fact that it takes care of itself," which can be a significant advantage for busy administrators. - **Users report** that both platforms have their strengths, but Human Interest's higher overall satisfaction score suggests that it may provide a more comprehensive experience for users, despite Guideline's strong ratings in specific areas like ease of navigation and integration. | | Guideline | Human Interest | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | | **Total Reviews** | 1,156 | 2,423 | | **Largest Market Segment** | Small-Business (89.6% of reviews) | Small-Business (82.9% of reviews) | | **Entry Level Price** | $49.00 49 per month + $6/mo per active participant Per Month | $80.00 80 per month + $5 per eligible employee | --- ## Top Pros & Cons ### Guideline Pros: - Ease of Use (144 reviews) - Easy Setup (106 reviews) Cons: - Limited Investment Options (16 reviews) - Limited Options (15 reviews) ### Human Interest Pros: - Easy Setup (266 reviews) - Ease of Use (242 reviews) Cons: - Poor Customer Support (85 reviews) - Difficulty Understanding (46 reviews) --- ## Ratings Comparison | Rating | Guideline | Human Interest | |---|---|---| | **Meets Requirements** | 9.2 (994 reviews) | 9.0 (1833 reviews) | | **Ease of Use** | 9.3 (1020 reviews) | 8.9 (1871 reviews) | | **Ease of Setup** | 9.2 (949 reviews) | 8.8 (1751 reviews) | | **Ease of Admin** | 9.3 (943 reviews) | 8.9 (1554 reviews) | | **Quality of Support** | 8.7 (877 reviews) | 8.3 (1744 reviews) | | **Has the product been a good partner in doing business?** | 9.1 (932 reviews) | 8.8 (1546 reviews) | | **Product Direction (% positive)** | 8.5 (974 reviews) | 7.8 (1769 reviews) | --- ## Pricing ### Guideline #### Entry-Level Pricing Plan: Starter Price: $49.00 49 per month + $6/mo per active participant Per Month Description: A simplified 401(k) with limited features and easy administration. Key Features: - $6,000 employee contribution limit***** - No employer contributions - Exempt from IRS testing [Browse all 3 editions](https://www.g2.com/products/guideline/pricing) #### Free Trial No ### Human Interest #### Entry-Level Pricing Plan: Essentials Price: $80.00 80 per month + $5 per eligible employee Description: Your affordable all-in-one 401(k) solution. Key Features: - "No-Touch” integration with 500+ payroll providers - Flexible plan design including auto-enroll and safe harbor - Automated administration and recordkeeping [Browse all 3 editions](https://www.g2.com/products/human-interest/pricing) #### Free Trial No --- ## Features Comparison By Category ### 401(k) | Product | Score | Reviews | |---|---|---| | **Guideline** | 8.8/10 | 890 | | **Human Interest** | 8.8/10 | 1578 | #### Onboarding | Feature | Guideline | Human Interest | |---|---|---| | **Administrators** | 8.8 (856 reviews) | 8.5 (1413 reviews) | | **Employees** | 9.1 (870 reviews) | 8.8 (1424 reviews) | #### Dashboard | Feature | Guideline | Human Interest | |---|---|---| | **Balances** | 9.1 (845 reviews) | 8.9 (1318 reviews) | | **Investments** | 8.8 (840 reviews) | 8.7 (1279 reviews) | | **Personal Information** | 9.0 (830 reviews) | 8.9 (1290 reviews) | #### Compliance | Feature | Guideline | Human Interest | |---|---|---| | **IRS** | 9.2 (796 reviews) | 8.9 (1191 reviews) | | **Tax Benefits** | 9.1 (804 reviews) | 8.8 (1193 reviews) | #### Administration | Feature | Guideline | Human Interest | |---|---|---| | **Monitoring** | 9.0 (813 reviews) | 8.8 (1267 reviews) | | **Reporting** | 8.9 (820 reviews) | 8.6 (1254 reviews) | #### Generative AI | Feature | Guideline | Human Interest | |---|---|---| | **AI Image-to-Text** | 6.8 (366 reviews) | Feature Not Available | --- ## Categories **Shared Categories (1):** [401(k) Software](https://www.g2.com/categories/401-k) --- ## Reviewer Demographics ### By Company Size | Segment | Guideline | Human Interest | |---|---|---| | **Small-Business** | 89.6% | 82.9% | | **Mid-Market** | 10.4% | 16.8% | | **Enterprise** | 0% | 0.3% | ### By Industry #### Guideline - **Computer Software:** 9.9% - **Information Technology and Services:** 6.5% - **Accounting:** 6.3% - **Marketing and Advertising:** 4.9% - **Financial Services:** 4.3% - **Hospital & Health Care:** 4.3% - **Construction:** 4.2% - **Non-Profit Organization Management:** 3.9% - **Legal Services:** 3.8% - **Consulting:** 3.7% - **Other:** 48.1% #### Human Interest - **Construction:** 7.0% - **Computer Software:** 6.9% - **Hospital & Health Care:** 5.8% - **Information Technology and Services:** 5.5% - **Non-Profit Organization Management:** 4.9% - **Mental Health Care:** 3.7% - **Health, Wellness and Fitness:** 3.3% - **Financial Services:** 3.2% - **Marketing and Advertising:** 3.1% - **Accounting:** 3.0% - **Other:** 53.6% --- ## Alternatives ### Alternatives to Guideline - [Betterment at Work](https://www.g2.com/products/betterment-at-work/reviews) — 4.3/5 stars (709 reviews) - [401GO](https://www.g2.com/products/401go/reviews) — 4.8/5 stars (156 reviews) - [ForUsAll](https://www.g2.com/products/forusall/reviews) — 3.9/5 stars (21 reviews) - [Ubiquity Retirement](https://www.g2.com/products/ubiquity-retirement/reviews) — 4.2/5 stars (57 reviews) - [Vestwell](https://www.g2.com/products/vestwell/reviews) — 3.3/5 stars (9 reviews) - [Transamerica Retirement Solutions](https://www.g2.com/products/transamerica-retirement-solutions/reviews) — 4.4/5 stars (5 reviews) - [Betterment Advisor Solutions](https://www.g2.com/products/betterment-advisor-solutions/reviews) — 4.4/5 stars (64 reviews) - [Slavic 401k](https://www.g2.com/products/slavic-401k/reviews) — 1.9/5 stars (4 reviews) - [AB401k](https://www.g2.com/products/ab401k/reviews) — 0.0/5 stars (0 reviews) - [ADP Retirement Services](https://www.g2.com/products/adp-adp-retirement-services/reviews) — 4.2/5 stars (6 reviews) ### Alternatives to Human Interest - [Betterment at Work](https://www.g2.com/products/betterment-at-work/reviews) — 4.3/5 stars (709 reviews) - [401GO](https://www.g2.com/products/401go/reviews) — 4.8/5 stars (156 reviews) - [ForUsAll](https://www.g2.com/products/forusall/reviews) — 3.9/5 stars (21 reviews) - [Vestwell](https://www.g2.com/products/vestwell/reviews) — 3.3/5 stars (9 reviews) - [Ubiquity Retirement](https://www.g2.com/products/ubiquity-retirement/reviews) — 4.2/5 stars (57 reviews) - [Betterment Advisor Solutions](https://www.g2.com/products/betterment-advisor-solutions/reviews) — 4.4/5 stars (64 reviews) - [Transamerica Retirement Solutions](https://www.g2.com/products/transamerica-retirement-solutions/reviews) — 4.4/5 stars (5 reviews) - [Slavic 401k](https://www.g2.com/products/slavic-401k/reviews) — 1.9/5 stars (4 reviews) - [Saveday](https://www.g2.com/products/saveday/reviews) — 4.0/5 stars (1 reviews) - [AB401k](https://www.g2.com/products/ab401k/reviews) — 0.0/5 stars (0 reviews) --- ## Top Discussions ### Guideline - Title: [What is Guideline used for?](https://www.g2.com/discussions/what-is-guideline-used-for) — 1 comment > **Top comment:** "Retirement saving accounts" - Title: [Would you possibly make monthly statements available as a feature?](https://www.g2.com/discussions/50689-would-you-possibly-make-monthly-statements-available-as-a-feature) — 1 comment, 1 upvote > **Top comment:** "yes" - Title: [Can I use this for myself as the owner?](https://www.g2.com/discussions/46542-can-i-use-this-for-myself-as-the-owner) — 1 comment, 1 upvote > **Top comment:** "Yes, you can use this as the owner and reap the benefits of whatever company match you decide to offer." ### Human Interest - Title: [Is it legal to take custody of someone's assets without notifying them or allowing them to access them?](https://www.g2.com/discussions/is-it-legal-to-take-custody-of-someone-s-assets-without-notifying-them-or-allowing-them-to-access-them) — 2 comments, 1 upvote > **Top comment:** "Adam, can you please reach out to our team - advocate@humaninterest.com? They'll be able to assist you best. Thanks! " - Title: [Share your experience with Human Interest integration with payroll system.](https://www.g2.com/discussions/share-your-experience-with-human-interest-integration-with-payroll-system) — 2 comments, 1 upvote > **Top comment:** "My experience with Human Interest's integration is that the company have hijacked my assets without notifying me. For one month (so far), they have rejected..." - Title: [Utilizing more Graphs on Website](https://www.g2.com/discussions/utilizing-more-graphs-on-website) — 2 comments, 1 upvote > **Top comment:** "Hi Zachary, I'd be happy to help. What kind of graphs are you looking to build out? If you could provide a bit of information I can help find some answers or..." - Title: [Do you have a flyer or email that I can use to send to clients who are interested in having a retirement provider?](https://www.g2.com/discussions/do-you-have-a-flyer-or-email-that-i-can-use-to-send-to-clients-who-are-interested-in-having-a-retirement-provider) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Hi Laura, As requested, please see the link below to learn more about Human Interest's three-tier pricing structure and different levels of service:..." - Title: [What happened to my data?](https://www.g2.com/discussions/what-happened-to-my-data) — 1 comment, 1 upvote > **Top comment:** "Hi Adam, We apologize that you haven't received the service that we strive to provide to all of our customers. We've reviewed the history of your plan..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/guideline-vs-human-interest)