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Compare GUIDEcx and Planhat 
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At a Glance
Market Segments
Mid-Market (52.2% of reviews)
Mid-Market (60.9% of reviews)
Entry-Level Pricing
Contact Us 4 Licenses +
Custom
GUIDEcx
Star Rating
(459)4.6 out of 5
Market Segments
Mid-Market (52.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 4 Licenses +
Browse all 4 pricing plansPlanhat
Star Rating
(883)4.5 out of 5
Market Segments
Mid-Market (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
Custom
Learn more about PlanhatSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Planhat excels in Customer Monitoring with a score of 9.0, while GUIDEcx shines even brighter at 9.6, indicating a more robust capability in tracking customer engagement and health.
- Reviewers mention that Planhat's Task Creation & Assignment feature is rated at 9.0, which is impressive, but GUIDEcx offers a more user-friendly experience with a higher score of 9.8 in Project Management, making it easier for teams to collaborate on tasks.
- G2 users highlight that Planhat's Quality of Support is rated at 9.4, which is commendable, but GUIDEcx edges out with a slightly higher score of 9.5, suggesting a marginally better support experience for users.
- Reviewers mention that while both products have strong Customization options, Planhat scores 8.7, indicating good flexibility, but GUIDEcx's score of 8.4 suggests it may have fewer customization features available.
- Users on G2 report that Planhat's Data Security is rated at 9.0, which is solid, but GUIDEcx surpasses this with a score of 9.9, indicating a stronger emphasis on protecting user data.
- Users say that Planhat's Scalability is rated at 8.9, which is beneficial for growing businesses, while GUIDEcx shines with a score of 9.7, suggesting it is better suited for companies anticipating rapid growth.
Pricing
Entry-Level Pricing
GUIDEcx
Premium
Contact Us
4 Licenses +
Premium includes Professional, plus:
- Custom Integration Builder (Native iPaaS Solution)
- Native Integrations: Gainsight, Jira, Slack, Zendesk
- Professional Services: Technical Integrations Assistance, Training, Template Audits (Full List Available)
Planhat
From Start-up to Enterprise
Custom
Planhat is priced to fit your company size. You can view details here: https://www.planhat.com/pricing/
Free Trial
GUIDEcx
Free Trial is available
Planhat
No trial information availableRatings
Meets Requirements
8.9
369
8.6
735
Ease of Use
8.9
371
8.3
742
Ease of Setup
8.5
237
7.5
499
Ease of Admin
8.9
229
8.2
445
Quality of Support
9.5
351
9.2
714
Has the product been a good partner in doing business?
9.5
230
9.3
441
Product Direction (% positive)
9.6
350
9.2
685
Features by Category
Sales Force Automation
Not enough data
8.4
27
Not enough data
7.5
25
Not enough data
7.4
24
Not enough data
8.3
27
Not enough data
6.7
24
Not enough data
8.6
25
Not enough data
7.0
23
Not enough data
6.2
24
Not enough data
6.4
24
Marketing Automation
Not enough data
7.2
26
Not enough data
6.7
26
Not enough data
5.9
25
Not enough data
5.3
25
Customer Support
Not enough data
7.2
27
Not enough data
7.0
27
Not enough data
7.3
27
Not enough data
5.8
24
Not enough data
6.3
24
Reporting & Analytics
Not enough data
7.6
28
Not enough data
7.4
29
Not enough data
7.0
26
Mobile & Social
Not enough data
6.2
24
Not enough data
5.6
23
Not enough data
5.0
23
Platform
Not enough data
8.7
52
Not enough data
8.2
51
Not enough data
8.6
51
Not enough data
7.4
48
Not enough data
5.6
44
Not enough data
6.7
46
Not enough data
8.2
49
Not enough data
7.1
46
Integration
Not enough data
7.7
40
Not enough data
7.8
40
Not enough data
7.4
38
Generative AI
Not enough data
7.0
18
Agentic AI - CRM
Not enough data
6.1
17
Not enough data
6.4
17
Not enough data
6.5
17
Not enough data
5.9
17
Not enough data
6.5
16
Not enough data
6.1
16
Not enough data
6.0
16
Tasks
9.0
234
|
Verified
Not enough data
8.7
239
|
Verified
Not enough data
8.8
219
Not enough data
8.8
215
|
Verified
Not enough data
8.8
230
|
Verified
Not enough data
7.8
214
|
Verified
Not enough data
8.5
210
|
Verified
Not enough data
Feature Not Available
Not enough data
Projects
8.9
202
|
Verified
Not enough data
8.9
210
|
Verified
Not enough data
8.2
172
|
Verified
Not enough data
8.2
170
|
Verified
Not enough data
8.6
204
|
Verified
Not enough data
7.6
132
Not enough data
8.0
161
|
Verified
Not enough data
9.1
218
|
Verified
Not enough data
8.3
141
Not enough data
7.9
138
Not enough data
8.0
141
Not enough data
Resource Management
8.3
161
|
Verified
Not enough data
8.5
159
Not enough data
8.6
182
|
Verified
Not enough data
Project Monitoring
8.1
150
|
Verified
Not enough data
8.2
147
|
Verified
Not enough data
8.7
188
|
Verified
Not enough data
Generative AI
7.3
62
Not enough data
7.4
62
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Information
Not enough data
8.7
556
|
Verified
Not enough data
8.8
550
|
Verified
Not enough data
8.8
561
|
Verified
Not enough data
8.2
546
|
Verified
Not enough data
8.5
513
|
Verified
Not enough data
8.0
490
|
Verified
Not enough data
7.2
421
|
Verified
Predictions
Not enough data
7.9
494
|
Verified
Not enough data
7.4
432
|
Verified
Not enough data
8.3
494
|
Verified
Not enough data
6.7
349
|
Verified
Platform
Not enough data
8.3
545
|
Verified
Not enough data
8.1
517
|
Verified
Not enough data
8.2
490
|
Verified
Not enough data
8.5
497
|
Verified
Not enough data
8.2
521
|
Verified
Not enough data
8.6
518
|
Verified
Not enough data
8.8
509
|
Verified
Not enough data
8.9
476
|
Verified
Not enough data
8.5
519
|
Verified
Not enough data
8.8
520
|
Verified
Generative AI
Not enough data
6.2
171
Not enough data
6.2
174
Agentic AI - Customer Success
Not enough data
6.3
99
Not enough data
6.7
99
Not enough data
6.8
102
Not enough data
6.5
98
Not enough data
6.2
99
Billing and Payments
Not enough data
7.9
80
Not enough data
7.6
68
Not enough data
7.5
74
Revenue Recognition
Not enough data
8.2
97
Not enough data
7.0
69
Not enough data
7.5
74
Revenue Optimization
Not enough data
8.1
103
Not enough data
7.4
78
Not enough data
8.2
106
Not enough data
7.8
92
Product Analytics
Not enough data
8.6
81
Not enough data
8.2
81
Not enough data
8.9
77
Not enough data
7.7
66
Not enough data
8.4
79
Not enough data
8.3
67
Not enough data
8.3
75
Not enough data
8.5
81
Agentic AI - Product Analytics
Not enough data
6.5
19
Not enough data
7.0
18
Not enough data
6.2
17
Not enough data
6.6
18
Setup
8.8
107
Not enough data
8.9
109
Not enough data
8.8
116
Not enough data
8.5
119
Not enough data
Management
8.7
109
Not enough data
8.3
93
Not enough data
8.4
91
Not enough data
Generative AI
6.9
23
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.2
181
Not enough data
8.4
175
Not enough data
6.4
139
Not enough data
7.3
141
Intelligence
Not enough data
6.3
121
Not enough data
6.5
129
Not enough data
6.5
124
Sales Team
Not enough data
7.7
89
Not enough data
7.3
88
Not enough data
8.0
108
Intelligence
Not enough data
7.6
99
Not enough data
7.4
89
Not enough data
7.2
86
Mapping
Not enough data
6.9
84
Not enough data
8.2
99
Agentic AI - Customer Revenue Optimization
Not enough data
7.0
28
Not enough data
7.3
28
Not enough data
7.0
28
Not enough data
7.3
28
Not enough data
6.7
27
Not enough data
7.2
29
Platform Basics
Not enough data
8.0
166
Not enough data
7.9
151
Not enough data
8.2
146
Not enough data
7.7
132
Not enough data
7.8
137
Agentic AI - Customer Journey Mapping
Not enough data
6.4
36
Content
7.0
17
7.2
122
8.0
17
6.8
102
6.3
15
5.7
97
8.1
14
6.2
93
8.3
17
7.1
108
Collaboration
5.9
13
6.5
103
6.4
12
6.3
100
9.8
16
8.0
124
8.9
16
8.0
139
8.4
16
7.3
104
8.1
14
4.7
85
Task Creation
9.0
155
Not enough data
8.8
161
Not enough data
8.6
148
Not enough data
8.0
146
Not enough data
Task Management
8.7
144
Not enough data
8.8
144
Not enough data
8.5
154
Not enough data
Feature Not Available
Not enough data
Generative AI
6.9
47
Not enough data
7.0
48
Not enough data
Onboarding Setup
8.5
185
8.6
252
9.0
199
8.1
256
8.6
186
8.6
258
Project Tracking
8.7
188
8.2
235
8.4
162
7.7
201
8.6
176
8.0
211
9.0
195
8.4
254
8.2
165
7.9
208
Customer Engagement
8.3
169
7.8
229
8.2
178
8.0
224
8.4
175
7.4
213
8.6
182
8.3
229
8.9
189
8.1
233
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.6
54
Not enough data
7.4
50
Not enough data
7.5
46
Not enough data
7.2
49
Not enough data
7.2
54
Management
Not enough data
8.1
61
Not enough data
8.3
61
Not enough data
7.2
48
Not enough data
8.2
63
Not enough data
8.1
49
Generative AI
Not enough data
6.4
31
Not enough data
6.6
31
Categories
Categories
Shared Categories
GUIDEcx and Planhat are categorized as Client Onboarding and Client Portal
Unique Categories
Reviews
Reviewers' Company Size
GUIDEcx
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Planhat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.4%
Information Technology and Services
12.5%
Financial Services
6.8%
Automotive
5.9%
Telecommunications
4.4%
Other
33.0%
Computer Software
37.8%
Information Technology and Services
18.4%
Marketing and Advertising
7.9%
Education Management
2.5%
E-Learning
2.3%
Other
31.2%
Discussions
What is GUIDEcx used for?
1 Comment
👋O
GUIDEcx is a customer facing project management solution specialized to help increase engagement from teams and individuals participating in a project...Read more
GUIDEcx has no more discussions with answers
How long did it take to implement?
2 Comments
PB
6 weeks or so, but most of my time was spent organising our data rather than customising PH itself so it depends on what sort of state your data is in.Read more
What's the best way to manage crossell opportunities on planhat?
1 Comment
Official Response from Planhat
Hi Pedro,
Thanks for your question!
There are several ways to manage cross-sale opportunities in Planhat. Firstly, intelligent triggers and alerts can...Read more
How can I, launch two simultaneos NPScampaings
1 Comment
Official Response from Planhat
Hi Matheus, your CSM will be in touch shortly and help you to set it up :)
Read more
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