# Guesty vs Smoobu Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Guesty excels in user satisfaction, with many praising its ability to centralize various aspects of short-term rental management into one platform. Users appreciate the comprehensive nature of the software, which includes add-ons like Guesty Locks Manager and Guesty Pricing Optimization, making it a robust choice for property managers.
- **Users say** that Smoobu offers valuable features like calendar synchronization across platforms such as Airbnb and Booking.com, which helps prevent double bookings. This functionality is particularly beneficial for those managing multiple properties, although some users feel it lacks the depth and support found in more established platforms.
- **Reviewers mention** that Guesty provides exceptional customer service, highlighting the helpfulness and approachability of the support team. Many users find the platform intuitive and appreciate the informative training sessions, which contribute to a smoother onboarding experience.
- **According to verified reviews** , Smoobu is recognized for its web-based accessibility, allowing users to operate on various devices, including Android, Windows, and iOS. However, some users feel that while it is user-friendly, it may not offer the same level of comprehensive support and features as Guesty.
- **G2 reviewers report** that Guesty stands out with its high ratings in ease of use and setup, making it a preferred choice for small businesses looking for a straightforward solution. Users have noted that the platform's intuitive design significantly reduces the learning curve.
- **Users say** that while Smoobu is effective in managing operations for multiple properties, it may not meet all user requirements as effectively as Guesty. Some users have expressed a desire for more advanced features and better support to enhance their overall experience.



---
## Frequently Asked Questions

### What is the difference between Guesty vs Smoobu?

Guesty stands out from Smoobu with a higher G2 rating, stronger support and setup scores, and a more robust reviewer-cited strength in channel management and integrations.

| [Guesty](https://www.g2.com/products/guesty/reviews) | [Smoobu](https://www.g2.com/products/smoobu/reviews) |
| --- | --- |
| 4.6/5 (122 reviews) | 3.9/5 (14 reviews) |
| Small-Business | Small-Business |
| 8.6 | 8.3 |
| 8.9 | 7.9 |
| Channel management, integrations, and automation | Automated messaging and calendar management |



### How do the pricing models of Guesty and Smoobu compare?

Guesty is rated higher for value, with reviewers expressing greater satisfaction with its pricing relative to features.

- **Guesty:** Reviewers note that while Guesty can be expensive, the cost is justified by its robust feature set and operational efficiencies, especially as portfolios scale.
- **Smoobu:** Reviewers highlight Smoobu's low price as a positive, but mention that the value depends on fully utilizing its features; otherwise, ROI may be limited.
- **Switching reasons:** Several reviewers mention switching to Guesty for its advanced integrations and automation capabilities, despite higher costs.



### What are the best alternatives to Guesty and Smoobu?

The top 3 alternatives to Guesty and Smoobu are Hostaway, Lodgify, and Hosthub.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Guesty](https://www.g2.com/products/guesty/reviews) | 4.6/5 (122 reviews) | Small-Business | Expensive for smaller operators, but justified by features | Channel management, integrations, automation |
| [Smoobu](https://www.g2.com/products/smoobu/reviews) | 3.9/5 (14 reviews) | Small-Business | Low price, but ROI depends on feature utilization | Automated messaging, calendar management |
| [Hostaway](https://www.g2.com/products/hostaway/reviews) | 4.8/5 (415 reviews) | Small-Business | — | — |
| [Lodgify](https://www.g2.com/products/lodgify/reviews) | 4.2/5 (71 reviews) | Small-Business | — | — |
| [Hosthub](https://www.g2.com/products/hosthub/reviews) | 4.7/5 (28 reviews) | Small-Business | — | — |



### Which Channel Management features should I prioritize when comparing Guesty and Smoobu?

Buyers comparing Guesty and Smoobu should prioritize calendar management, integrations, automation, messaging, and pricing optimization.

- **Calendar management:** Guesty (multi-calendar, unified inbox, 9.2 Ease of Use score); Smoobu (calendar management, 8.2 Ease of Use score, 1 all-time mention)
- **Integrations:** Guesty (Airbnb: 15 all-time mentions, Beyond: 5, Breezeway: 1); Smoobu (easy integrations, 1 all-time mention)
- **Automation:** Guesty (automation and guest messaging cited in multiple reviews); Smoobu (automated messaging, 1 all-time mention)
- **Messaging:** Guesty (unified inbox, guest messaging automation); Smoobu (automated messaging, 1 all-time mention)
- **Pricing optimization:** Guesty (Price Optimizer cited in recent reviews); Smoobu (dynamic pricing for peak seasons mentioned in reviews)



### What are the pros and cons of Guesty vs Smoobu?

Guesty's headline strength is robust channel management and integrations, while Smoobu's is ease of use and automated messaging.

- **Guesty strengths:** Channel management, integrations with Airbnb (15 all-time mentions), automation, unified inbox, multi-calendar, and scalability for growing portfolios.
- **Guesty trade-offs:** Higher cost for small businesses, learning curve, occasional support and billing challenges, and interface updates.
- **Smoobu strengths:** Automated messaging (1 all-time mention), calendar management (1), ease of use (1), easy integrations (1), and time-saving (1).
- **Smoobu trade-offs:** Limited options (1 all-time mention), missing features (1), mobile app less comprehensive, booking issues (1), and value depends on full feature utilization.



### Is Guesty or Smoobu better for small businesses?

Guesty is the better fit for small businesses, with a higher satisfaction rating and more positive small-business reviewer sentiment.

- **Guesty:** Small-Business segment; reviewers highlight strong support, ease of use, and operational efficiencies for small teams.
- **Smoobu:** Small-Business segment; reviewers note ease of use and affordability, but mention limited scalability and feature set for growing needs.



### Which Channel Management platform has better integrations?

Guesty is favored for integrations, with more reviewer-cited connections and higher all-time mention counts.

- **Guesty:** Airbnb (15 all-time mentions), Beyond (5), Breezeway (1); reviewers highlight robust integration capabilities and API ecosystem.
- **Smoobu:** Easy integrations mentioned in recent reviews, but no specific third-party tools cited with all-time counts.



### How do Guesty and Smoobu compare on customer support?

Guesty outperforms Smoobu on Quality of Support by a material margin, with an 8.9 vs 7.9 score.

- **Guesty:** Reviewers consistently praise the support team, onboarding experience, and account managers, though some mention challenges with billing and response times for complex issues.
- **Smoobu:** Reviewers describe support as generally good and responsive, but note occasional delays and limitations, especially for non-European users.



### Which is easier to implement, Guesty or Smoobu?

Guesty and Smoobu score within 0.3 points on Ease of Setup, with Guesty at 8.6 and Smoobu at 8.3, indicating near parity.

- **Guesty:** Reviewers describe setup as straightforward with helpful onboarding, though some mention a learning curve for advanced features and initial configuration.
- **Smoobu:** Reviewers highlight easy and guided setup, especially for importing properties and connecting channels, with positive feedback on recent improvements.



### Which product has better Calendar?

Guesty is favored for Calendar, with more advanced features and higher reviewer satisfaction.

- **Guesty:** Multi-calendar and unified inbox cited in reviews, 9.2 Ease of Use score, and frequent positive mentions of calendar management and planning.
- **Smoobu:** Calendar management cited as a strength (1 all-time mention), 8.2 Ease of Use score, and reviewers note reliable calendar synchronization across channels.



| | Guesty | Smoobu | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 3.9 out of 5 | 
| **Total Reviews** | 133 | 14 | 
| **Largest Market Segment** | Small-Business (87.2% of reviews) | Small-Business (78.6% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at €28.00 1 Property | 

---
## Top Pros & Cons

### Guesty

Pros:
- Booking Management (8 reviews)
- Customer Support (8 reviews)

Cons:
- Booking Issues (4 reviews)
- Setup Difficulties (4 reviews)

### Smoobu

Pros:
- Automated Messaging (1 reviews)
- Booking Management (1 reviews)

Cons:
- Booking Issues (1 reviews)
- Expensive (1 reviews)

---
## Ratings Comparison
| Rating | Guesty | Smoobu | 
|---|---|---|
  | **Meets Requirements** | 9.1 (81 reviews) | 7.6 (11 reviews) | 
  | **Ease of Use** | 9.1 (80 reviews) | 8.2 (11 reviews) | 
  | **Ease of Setup** | 8.7 (67 reviews) | 8.3 (8 reviews) | 
  | **Ease of Admin** | 8.8 (42 reviews) | Not enough data | 
  | **Quality of Support** | 8.9 (79 reviews) | 7.9 (11 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (42 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 9.2 (76 reviews) | 8.9 (11 reviews) | 

---
## Pricing

### Guesty

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Smoobu

#### Entry-Level Pricing

Plan: Professional Prepaid

Price: Starting at €28.00 1 Property

Description: Smoobu's most popular plan.

Key Features:
- Channel Manager
- Property Management System
- Website Builder

[Browse all 3 editions](https://www.g2.com/products/smoobu/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Channel Management

| Product | Score | Reviews |
|---|---|---|
| **Guesty** | 9.0/10 | 71 |
| **Smoobu** | N/A | N/A |

#### Administration

| Feature | Guesty | Smoobu | 
|---|---|---|
| **Integrations** | 9.3 (48 reviews) | Not enough data | 
| **Inventory Management** | 9.2 (23 reviews) | Not enough data | 
| **Automation** | 9.3 (41 reviews) | Not enough data | 
| **Calendar** | 9.1 (37 reviews) | Not enough data | 
| **Reporting & Analytics** | 8.5 (33 reviews) | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Partner Management** | Not enough data | Not enough data | 
| **Incentive Management** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Channel Analytics** | Not enough data | Not enough data | 

#### Booking Management

| Feature | Guesty | Smoobu | 
|---|---|---|
| **Booking Aggregation** | 9.6 (23 reviews) | Not enough data | 
| **Booking Engine** | 8.6 (22 reviews) | Not enough data | 
| **Rate Setting** | 9.3 (21 reviews) | Not enough data | 

#### Booking Management

| Feature | Guesty | Smoobu | 
|---|---|---|
| **Booking Aggregation** | 9.5 (31 reviews) | Not enough data | 
| **Booking Engine** | 8.8 (30 reviews) | Not enough data | 
| **Rate Setting** | 9.2 (28 reviews) | Not enough data | 

#### Administration

| Feature | Guesty | Smoobu | 
|---|---|---|
| **Inventory Management** | 9.4 (15 reviews) | Not enough data | 
| **Integrations** | 9.4 (37 reviews) | Not enough data | 
| **Automation** | 9.4 (31 reviews) | Not enough data | 
| **Reporting & Analytics** | 8.6 (22 reviews) | Not enough data | 
| **Calendar** | 9.0 (26 reviews) | Not enough data | 

#### Marketing

| Feature | Guesty | Smoobu | 
|---|---|---|
| **Marketing Tools** | 8.5 (22 reviews) | Not enough data | 
| **Online Reputation Management** | 8.6 (18 reviews) | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Referral Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 

#### Marketing

| Feature | Guesty | Smoobu | 
|---|---|---|
| **Online Reputation Management** | 8.8 (15 reviews) | Not enough data | 
| **Marketing Tools** | 8.3 (15 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Guesty | Smoobu | 
|---|---|---|
| **Email Templates** | Not enough data | Not enough data | 
| **Partner Portal** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Multi-Channel Campaigns** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 

### Hotel Revenue Management Systems (RMS)

| Product | Score | Reviews |
|---|---|---|
| **Guesty** | 9.0/10 | 7 |
| **Smoobu** | N/A | N/A |

#### Rate Management

| Feature | Guesty | Smoobu | 
|---|---|---|
| **Real-Time Pricing** | 9.0 (7 reviews) | Not enough data | 
| **Group Bookings** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Competitor Analysis** | Not enough data | Not enough data | 
| **Price Control** | 9.2 (6 reviews) | Not enough data | 

#### Data Tools

| Feature | Guesty | Smoobu | 
|---|---|---|
| **Reporting** | 8.7 (5 reviews) | Not enough data | 
| **Data Visualization** | 8.3 (5 reviews) | Not enough data | 
| **Stack Integration** | Not enough data | Not enough data | 

#### User Tools

| Feature | Guesty | Smoobu | 
|---|---|---|
| **Task Automation** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Customer Insights** | Not enough data | Not enough data | 

#### Agentic AI - Hotel Revenue Management Systems (RMS)

| Feature | Guesty | Smoobu | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Vacation Rental

| Product | Score | Reviews |
|---|---|---|
| **Guesty** | N/A | N/A |
| **Smoobu** | N/A | N/A |

#### Agentic AI - Vacation Rental

| Feature | Guesty | Smoobu | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Guesty | Smoobu | 
|---|---|---|
| **Customizable Reports** | Not enough data | Not enough data | 
| **Inbox Management** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Rate Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Guest Check-in/Check-out** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Owner Statements** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Revenue Management** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Multi-Property** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Property Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Housekeeping Management** | Not enough data | Not enough data | 
| **Channel Management** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **For Vacation Rentals** | Not enough data | Not enough data | 
| **Guest Experience Management** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Short/Long Term Rental** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Guest Communications** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Vacation Rental Software](https://www.g2.com/categories/vacation-rental)

**Unique to Guesty (2):** [Channel Management Software](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e), [Hotel Revenue Management Systems (RMS)](https://www.g2.com/categories/hotel-revenue-management-systems-rms)



---
## Reviewer Demographics

### By Company Size

| Segment | Guesty | Smoobu | 
|---|---|---|
| **Small-Business** | 87.2% | 78.6% | 
| **Mid-Market** | 12.8% | 21.4% | 
| **Enterprise** | 0% | 0% | 

### By Industry

#### Guesty

- **Hospitality:** 60.2%
- **Real Estate:** 19.4%
- **Leisure, Travel & Tourism:** 9.7%
- **Commercial Real Estate:** 2.2%
- **Accounting:** 2.2%
- **Marketing and Advertising:** 1.1%
- **Market Research:** 1.1%
- **Management Consulting:** 1.1%
- **Information Technology and Services:** 1.1%
- **Consumer Services:** 1.1%
- **Other:** 1.1%

#### Smoobu

- **Hospitality:** 21.4%
- **Automotive:** 21.4%
- **Leisure, Travel & Tourism:** 14.3%
- **Retail:** 7.1%
- **Recreational Facilities and Services:** 7.1%
- **Pharmaceuticals:** 7.1%
- **Investment Management:** 7.1%
- **Higher Education:** 7.1%
- **Gambling & Casinos:** 7.1%

---
## Alternatives

### Alternatives to Guesty

- [Hostaway](https://www.g2.com/products/hostaway/reviews) — 4.8/5 stars (433 reviews)
- [Lodgify](https://www.g2.com/products/lodgify/reviews) — 4.3/5 stars (82 reviews)
- [Hosthub](https://www.g2.com/products/hosthub/reviews) — 4.7/5 stars (28 reviews)
- [Hospitable.com](https://www.g2.com/products/hospitable-com/reviews) — 4.8/5 stars (271 reviews)
- [OwnerRez](https://www.g2.com/products/ownerrez/reviews) — 5.0/5 stars (23 reviews)
- [Beyond](https://www.g2.com/products/beyond-beyond/reviews) — 4.7/5 stars (155 reviews)
- [Hostify](https://www.g2.com/products/hostify/reviews) — 4.8/5 stars (20 reviews)
- [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (285 reviews)
- [Hostfully](https://www.g2.com/products/hostfully/reviews) — 4.5/5 stars (63 reviews)
- [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) — 4.2/5 stars (41 reviews)

### Alternatives to Smoobu

- [Lodgify](https://www.g2.com/products/lodgify/reviews) — 4.3/5 stars (82 reviews)
- [Hosthub](https://www.g2.com/products/hosthub/reviews) — 4.7/5 stars (28 reviews)
- [Hospitable.com](https://www.g2.com/products/hospitable-com/reviews) — 4.8/5 stars (271 reviews)
- [Kigo](https://www.g2.com/products/kigo/reviews) — 2.6/5 stars (7 reviews)
- [Hostaway](https://www.g2.com/products/hostaway/reviews) — 4.8/5 stars (433 reviews)
- [OwnerRez](https://www.g2.com/products/ownerrez/reviews) — 5.0/5 stars (23 reviews)
- [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (285 reviews)
- [iGMS (formerly AirGMS)](https://www.g2.com/products/igms-formerly-airgms/reviews) — 4.7/5 stars (45 reviews)
- [Tokeet](https://www.g2.com/products/tokeet/reviews) — 4.2/5 stars (25 reviews)
- [Beyond](https://www.g2.com/products/beyond-beyond/reviews) — 4.7/5 stars (155 reviews)

---
## Top Discussions

### Guesty

No discussions available for this product.

### Smoobu

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/guesty-vs-smoobu)