G2 reviewers report that Guesty excels in providing a comprehensive solution for vacation rentals, with users highlighting its ability to manage everything from bookings to guest communication seamlessly. The unified inbox feature is particularly praised for making message navigation and responses much easier and less time-consuming.
Users say that Smoobu offers valuable calendar synchronization across platforms like Airbnb and Booking.com, which helps prevent double bookings. This feature is essential for property managers looking to streamline their operations and maintain accurate availability.
According to verified reviews, Guesty stands out for its high-quality support, with many users noting the helpfulness of the staff. One user specifically mentioned a staff member, Hazel, as being particularly attentive and responsive to their needs, enhancing the overall user experience.
Reviewers mention that while Smoobu is a web-based platform that can be easily accessed on various devices, it may not match the level of user satisfaction seen with Guesty. Users have expressed that Smoobu's interface could be more intuitive, which may affect day-to-day usability.
G2 reviewers highlight that Guesty has a significantly higher overall satisfaction score, reflecting its strong market presence and user approval. This is evident in the recent positive feedback, where users appreciate the all-in-one nature of the platform, which simplifies many aspects of property management.
Users report that Smoobu, while effective in managing multiple properties, may not provide the same depth of features as Guesty. Some users have noted that while it saves time with real-time data on bookings, it lacks the comprehensive tools that make Guesty a preferred choice for many small businesses.
Pricing
Entry-Level Pricing
Guesty
No pricing available
Smoobu
No pricing available
Free Trial
Guesty
Free Trial is available
Smoobu
Free Trial is available
Ratings
Meets Requirements
9.1
41
7.6
11
Ease of Use
9.2
40
8.2
11
Ease of Setup
8.4
27
8.3
8
Ease of Admin
8.8
22
Not enough data
Quality of Support
8.8
39
7.9
11
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